ACT! Mobile Solutions Comparison - ACT! Premium Mobile, Sage ACT! Connect and Handheld Contact
Mobile Solutions Comparison for Sage ACT! Handheld Contact Sage ACT! Premium for Mobile Sage ACT! Connect (web) Sage ACT! Connect (sync)RequirementsACT! versions ACT! 2005 ‐ 2013 ACT! 2012‐2013 Premium Web only ACT! 2010 ‐ 2013 ACT! 2010 ‐ 2013 iOS from 2007, Android from 2010Pro Yes No Yes YesPremium Yes No Yes YesPremium (web) Yes Yes No NoCitrix or Remote Desktop Yes No No NoHosted ACT! Yes Yes ‐ Premium Web only No NoApplication Interface Independent "ACT!‐like" native app Mobile website via device Internet Mobile website via device Internet Devices existing built‐in apps browser browser (Contacts, Calendar, etc)Requires setting up web server and No Yes No NoadministrationSupports managing data without an Yes No ‐ can only access data when No ‐ can only access data when YesInternet connection connected connectedRequires Windows machine to be No No Yes ‐ to sync with portal Yes ‐ to sync with portallogged inDevicesApple iOS ‐ iPhone, iPad, iPod, iTouch Yes Yes Yes NoAndroid smartphones and tablets Yes ‐ OS 2.1+ Yes Yes Some modelsBlackberry and Blackberry Play Yes ‐ Smartphones OS4.2+ and Yes Yes Some models PlaybookOther Windows Mobile 5.0 ‐ 6.5 Most devices with web browser Most devices with web browser Some models Page 1 of 3
Mobile Solutions Comparison for Sage ACT! Handheld Contact Sage ACT! Premium for Mobile Sage ACT! Connect (web) Sage ACT! Connect (sync)AdministrationCentral admin of licenses Yes Yes No NoCentral admin of remote users Yes Same as database No NoAdmin can control data on devices Yes All available to ACT! user No NoAdmin can see when remotes sync Yes NA No NoAdmin can force re‐send of data Yes NA No NoAbility to remotely wipe data Yes NA NA NoUsers can access multiple ACT! No Yes No NodatabasesProtects Sage ACT! database from Yes Yes No Nodata duplicationContactsNumber of Contacts 7000 ‐ can be increased by support No Limit 5000 5000Number of Fields 76 20 35 35Support all ACT! field types Except picture and memo No No NoFields retain ACT! formatting Yes Most No NoACT! Dropdowns Yes Yes No NoEmail from Custom Email fields Yes Only the default Only the default Only the defaultAuto add contacts based on activities Yes Not needed No NoCan jump to My Record Yes No No NoSet sort order Yes No No YesSearch fields First/last name, company, user added All data ‐ often returns too many All data ‐ often returns too many Depends on phone OS records recordsSearch with Boolean operators No Yes Yes NoDisplays contacts from incoming Yes No No Partially ‐ poor international supportcalls/emailsMap address Business, Home, Activity Location Business, Home Business Only Business Only Page 2 of 3
Mobile Solutions Comparison for Sage ACT! Handheld Contact Sage ACT! Premium for Mobile Sage ACT! Connect (web) Sage ACT! Connect (sync)Notes/HistoryNumber of Notes/Hist 5 to start. Increases with usage Unlimited Up to 20 Up to 20Notes/Hist from device link to Yes ‐ to multiple contacts Yes No NoContactsCan edit Notes/Hist on device Yes Yes No NoHistory created from Phone Calls Yes ‐ including status and duration Yes ‐ no status or duration No NoHistory Created from SMS Yes ‐ with full body linked to contacts No SMS No SMS SMS, but no historyHistory Created from Emails Yes ‐ with full body linked to contacts Yes ‐ but no details No NoAttachments No Yes No NoOpportunities Read only in History Yes (2013 only) No NoActivitiesActivities link to Contacts Yes Yes No NoActivities link to multiple contacts Yes Yes No NoSchedule activities for multiple Yes Yes No NocontactsView other users activities Yes Yes No NoSchedule activities for other users Yes Yes No NoJump to Contacts from Activity Yes Yes No NoMap from Location field Yes No No NoCustom Activity Types Yes Yes No NoSchedule Recurring Activities Yes Yes No NoCalendar Yes Yes Yes YesTask List Yes Yes ‐ incorrectly sorted No YesAlarm Notifications Yes No No YesInternationalDates formatted correctly through Yes Yes No NoproductPhone numbers handle intl dialling Yes Partial No NocorrectlyCallerID for incoming Yes ‐ with export to address book No No Limited ‐ no international supportcalls/SMS/emails Page 3 of 3
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