2012 URISA Track, Civic Engagement and Success through the Cloud, Anthony Palizzi


Published on

Proactive communication (Civic Engagement) can provide people and organizations a means to integrate, organize, and promote information. Within organizations proactive communication increases the chances for success, improves morale and motivates people, promotes shared responsibilities, integrates business units, and is a foundational component for proficient business practices for effective government.
In the case of government agencies, Civic Engagement is essential and with the mantra of “do more with less” this vital engagement across departments and with constituents will determine success or failure. Government agencies need to have well-ordered work processes in order to communicate their desired results. Can government agencies improve their communication procedures and work processes to better meet their business needs? The short answer is yes!
This presentation will demonstrate how multiple government agencies are addressing these needs successfully through the Civic Engagement with their constituents, across department and divisions by delivering vital services through the cloud.
1. Review the current government communication methods vs. proactive
2. Review the government agencies plans to address Civic Engagement
3. Demonstrate how they are achieving Civic Engagement with their constituents internal and external

1 Like
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

2012 URISA Track, Civic Engagement and Success through the Cloud, Anthony Palizzi

  1. 1. CIVIC ENGAGEMENTAND SUCCESSTHROUGH THE CLOUDAnthony PalizziGIS if the Rockies – 2012September 21, 2012
  2. 2. Agenda Introduction Responsibility Government The Cloud – Why? Examples Question and Answers
  3. 3. Civic Engagement Definition: ◦ "Individual and collective actions designed to identify and address issues of public concern.“* * Wikipedia
  4. 4. Responsibility
  5. 5. Responsibility Questions: ◦ How do they identify and address the issues? ◦ Who is responsible? ◦ What is acceptable? ◦ How to respond? ◦ What services should be provided? ◦ How do they communicate? ◦ What should be communicated?
  6. 6. Government
  7. 7. e-GovernmentPortals provide a Electronic forms e-Commerce allowscentral location for automate online citizens to pay foraccessing application services onlinegovernment processing forinformation and licenses, permits,services service requests, etc.
  8. 8. The Landscape Issues ◦ Budget & staffing constraints ◦ Requirement to do more with less ◦ Public expectations for speed, access, transparency ◦ Regional –not just local –problems & opportunities
  9. 9. The Result State and local governments are searching for more cost-and resource-efficient approaches to meet service demands. ◦ Traditional Regional Planning (transportation, air quality) ◦ Creating Regional PPP ◦ Creating Regional Joint Power Authorities (JPA) ◦ Sharing IT Infrastructure ◦ Shared Software Applications ◦ Sharing Staffing Resources ◦ Many Examples are emerging
  10. 10. Government Challenges Lack of Automation Opaque Processes Inefficient IT Infrastructure Lack of Resources
  11. 11. Technology Challenges Paving TheWay Offering government services 24/7 New regional enterprise models are needed Agencies must reconsider new IT approaches New coalitions of IT leaders are emerging that simplify IT The resulting next generation of enterprise IT must save money, save time and save energy
  12. 12. Cloud Computing: An Approach toEnterprise Solutions
  13. 13. Cloud Architecture
  14. 14. Why The Cloud  Flexibility  Scalability (dynamic provisioning)  Multi-user Accessibility  Resource Efficiency  Control  Public Cloud vs. Private Cloud
  15. 15. The Pillars of Cloud Systems Productivity Efficiency Data Integrity
  16. 16. EXAMPLES
  17. 17. Enterprise System Solutions Financial Asset Management Land Management Billing Appraisal Building Etc.
  18. 18. Open311Open311 is a form of technology that provides open channels of communicationfor issues that concern public space and public services. Primarily, Open311 refersto a standardized protocol for location-based collaborative issue-tracking. Byoffering free web API access to an existing 311 service, Open311 is an evolution ofthe phone-based 311 systems that many cities in North America offer.
  19. 19. San Francisco Open311 App
  20. 20. Greenville, NC 311 App
  21. 21. Citizen Access Mobile
  22. 22. Citizen Access Portals
  23. 23. Civic Engagement
  24. 24. Questions and Answers
  25. 25. Contact Information Anthony Palizzi President 4Momentum Phone: 303-378-0684 Email: a.palizzi@comcast.com