Centricity ris-ic patient self-service

GE HealthcareCentricity RIS-IC *Patient Self-ServiceImproving the patient experiencewhile streamlining workflow andhelping reduce cost. *Trademark of General Electric Company

We’ve all been there Waiting in line at the DMV, at the airport, at the post office, even at the hospital or imaging center. What if we could reduce, or even eliminate the wait? What would that mean to your patients or to your staff? What if, by eliminating the paper, you improved the quality of the data captured and reduced costs associated with handling paper? 2

It’s a self-service worldSelf-service is an idea whose time has come. It’s everywhere.We order fast food, rent movies, check in for a flight, and getcash at self-service kiosks. What if the lessons learned withthese daily tasks are applied to how we orchestrateworkflow within the radiology department?Centricity RIS-IC Patient Self-Service builds on this trend, and brings the benefitsof self-service to you and your patients. Patient Self-Service enables patients tosign in for appointments without waiting in long lines. There is no longer a needto fill out numerous paper forms that ask for the same information over and overagain — those days are over! Self-service is good for healthcare providers Centricity RIS-IC Patient Self-Service puts the patient in control of their check-in experience. Patients can electronically sign in by swiping a driver’s license, credit card, or membership card, allowing even more privacy. Once signed in, the kiosk can display current demographic and medical data for review and verification, or guide the patient through completing their relevant exam history forms. Signatures can be captured electronically and stored, eliminating the need for printing and scanning. Front desk personnel can monitor patient form completion progress utilizing a color-coded electronic display tool. The result is reduced costs associated with handling patients at the front desk, and information is now captured electronically, rather than stored on paper or needing to be scanned. Best of all, staff that was focused on registering patients can now focus on other important tasks that need to be addressed. 3

Self-service is great for patientsCentricity RIS-IC Patient Self-Service provides a unique Best of all, patient self-service kiosks are easy to use andopportunity to improve the patient experience when visiting designed with all user types in mind. Using touch screenyour facility. The ability to walk right to a kiosk, swipe a credit technology and simple instructions, patients can completecard or driver’s license and get right into the registration their registration quickly and easily.process is faster and more convenient. Patients can signconsent forms, take care of co-pays, complete various forms, Get more from your Centricity RIS-IC investmenteven complete patient questionnaires before seeing the Centricity RIS-IC streamlines many aspects of radiologyclinician. And, if they get stuck on a question, help is just workflow, from exam scheduling and patient tracking to reportmoments away, as all kiosk transactions can be monitored creation and auditing. Extend the power of your investment inby front desk staff that can now spend their time helping RIS by using Centricity RIS-IC Patient Self-Service to streamlineonly those who need it. the work that happens the moment the patient walks through the door. Patient Self-Service from GE Healthcare comes in different configurations: Centricity RIS-IC Patient Kiosk Centricity RIS-IC Patient Kiosk with Co-pay 4

Patient Kiosk Patient Kiosk with Co-payPatient Kiosk makes the check-in and check-out processes Take Patient Self-Service pre-registration the extra stepmore convenient for patients and facilitates more effective by automating the collection of co-pays or deductibles anddata management across the healthcare enterprise. collecting a payment on an outstanding bill directly at theStreamline the tasks at the first workflow bottleneck and kiosk. Patients can close the revenue cycle directly at the kioskincrease data integrity by electronically capturing important before moving on to the next step. With streamlined and securecheck-in-related information. payment methods, Patient Kiosk with Co-pay makes it easier and more effective. It can even help reduce awkward staff/Benefits: patient interactions for an improved patient experience. To• Accuracy and completeness of patient data make payments, patients can swipe a credit card and the kiosk will print a receipt and alert front desk staff of payments made.• Improved patient experience and convenience• Reduced costs associated with managing paper Benefits:• Reduced patient wait times • Minimized data entry• Reduced costs associated with front desk registration • Reduced patient wait times • Potential for improved co-pay collection • Improved ABN processing • Improved revenue cycle 5

Kiosk options designed to fit your needsGE Healthcare offers you a variety of options when it comes to information input devices.The best options will depend on your particular circumstances and needs. Wireless eClipboard With the wireless form factor you have a lightweight, expandable, handheld mobile solution at your fingertips. Patients can sit down in a chair and remotely access all the check-in functionality with speed and ease. Desktop kiosk The desktop form factor touch system is an advanced all-in-one touch screen system: a perfect fit for space- constrained environments. A rugged, spill-resistant enclosure and flexible design allow the system to be used in high-volume areas. Freestanding kiosk Freestanding kiosks feature flexible configurations with the ability to add more peripherals, such as printers and insurance card scanners. The rugged design provides the reliability that is expected in highly demanding healthcare environments. 6

“Centricity RIS-IC with eForms and Patient Self-Service kiosks has helped us implement a near-paperless radiology workflow and increased the accuracy of patient registration information. We also see a higher level of patient satisfaction, due to a considerable improvement in check-in time and process.”Susan Sheldrake, Radiology Information Systems Analyst and Project Coordinator, Virginia Hospital CenterGE Healthcare 2011 General Electric Company – All rights reserved. © General Electric Company reserves the right to make changes in specifications and features shown herein,540 West Northwest Highway or discontinue the product described at any time without notice or obligation. This does not constitute a representation or warranty or documentation regarding the product or service featured. All illustrations orBarrington, IL 60010 examples are provided for informational or reference purposes and/or as fictional examples only. Your product features and configuration may be different than those shown. Contact your GE Representative for the most current information.U.S.A. *GE, the GE Monogram, Centricity, and imagination at work are trademarks of the General Electric Company. General Electric Company, by and through its GE Healthcare division.www.gehealthcare.com ITI-0177-07.11-EN-US

Centricity ris-ic patient self-service

by GE Healthcare - Specialty Solutions

Accessibility

Categories

Upload Details

Usage Rights

Statistics

Centricity ris-ic patient self-service Document Transcript