For 40+ years, we’ve helpedcustomers get there faster.                    Get There Faster.™
Celebrating Customer Success    We strive to offer the best software and services in the world, but it is our    customers...
Table of Contents	 4	    AutoTrader.com	                   USA | webMethods				 5	    Piraeus Bank Group	               Gr...
M e d i a & C o mm u n i cat i o n s       70,200 hours       saved yearly                                       AutoTrade...
B A N K IN G                                                                                   Up to  80%                 ...
T R A N S P O R T A T ION      500% ROI                                  Cargolux delivers savings                        ...
T E L E C O M M UNI C A T ION S                                                                                     95% of...
RETAIL      Multi-million      long-term savings                                   webMethods makes it easy               ...
M A NU F A C T U R IN G                                                                                 40%               ...
B A N K IN G       Built in less than       60 days                                   HSBC Turkey banks on                ...
U T I L I T IE S                                                                                 50%                      ...
U T I L I T IE S       30%       increase in efficiency                                   RWE Kundenservice               ...
IN S U R A N C E                                                                                  From days to            ...
B A N K IN G       Live in just       3 months                                    webMethods BAM was “on                  ...
METALS                                                                                  30%                               ...
T E L E C O M M UNI C A T ION S        Orders processed in just        45 seconds                                    Cox C...
TRAVEL                                                                               Delivered   50%                      ...
AUTOMOTIVE       Powering apps for       20 years                                    Nissan Mexicana drives up            ...
F IN A N C I A L S E R V I C E S                                                                                 Saves mor...
G O V E R N M EN T       3x faster                                     TURKSTAT improves data                             ...
M A NU F A C T U R IN G                                                                                    30% reduced    ...
DI S T R I B U T ION       3:1       productivity gain                                     Adabas and Natural are         ...
RETAIL                                                                                 48 hour                            ...
E L E C T R ONI C S        3x faster                                     Processes are three times                        ...
H E A LT H C A R E                                                                                 2,000+                 ...
B A N K IN G       Live in just       3 months                                    easyCredit teams up                     ...
F IN A N C I A L S E R V I C E S                                                                                     50% f...
CHEMICALS        High increase in        efficiency                                   The Linde Group engineers           ...
P H A R M A C EU T I C A L S                                                                             Efficient        ...
G O V E R N M EN T        More than   26,000        customers integrated                                     Policing purc...
M A NU F A C T U R IN G                                                                                   30%             ...
DI S C R E T E M A NU F A C T U R IN G        50%        less effort                                    Mold-Masters molds...
TRAVEL                                                                                Millions                            ...
M EDI A        10x        more Web traffic                                        Terracotta delivers                     ...
G O V E R N M EN T                                                                                     Performance        ...
F IN A N C I A L S E R V I C E S        Improved        decision-making                                     MN finds that ...
M EDI A                                                                                 66%                               ...
F OOD & B E V E R A G E        More than        200 integrations                                       Findus found the ri...
Get There Faster.™   39
Global Offices                                                            About Software AGArgentina                 Luxem...
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GDS International - FST - Summit - US - 7

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GDS International - FST - Summit - US - 7

  1. 1. For 40+ years, we’ve helpedcustomers get there faster. Get There Faster.™
  2. 2. Celebrating Customer Success We strive to offer the best software and services in the world, but it is our customers who bring them to life. This booklet shows how almost anything is possible with great technology and great minds. We honor and value all of our customers around the world, who truly define “business process excellence” and we continually draw new inspiration from them. Read the full story on these and other customer successes online at: www.SoftwareAG.com/customers Karl-Heinz Streibich Chief Executive Officer Software AG2
  3. 3. Table of Contents 4 AutoTrader.com USA | webMethods 5 Piraeus Bank Group Greece | ARIS 6 Cargolux Luxembourg | ARIS 7 Vodafone Iceland | webMethods 8 Staples Inc. USA | webMethods 9 Hitachi Construction Machinery Netherlands | ARIS, Consulting Services 10 HSBC Turkey Turkey | CentraSite 11 OMV Group Austria | webMethods 12 RWE Kundenservice GmbH Germany | ARIS 13 Uniqa Austria | webMethods 14 ABN Amro Netherlands | webMethods, Consulting Services 15 Aleris Europe Switzerland | ARIS 16 Cox Communications USA | webMethods 17 travelbasys Germany | Adabas, Natural 18 Nissan Mexicana Mexico | Adabas, Natural 19 LandesBank Berlin AG Germany | ARIS 20 TURKSTAT Turkey | webMethods 21 Océ Netherlands | ARIS 22 Learning Curve Brands USA | Adabas, Natural 23 Coca-Cola Enterprises USA | webMethods 24 Aselsan Turkey | ARIS, webMethods 25 Kneipp Germany | ARIS, webMethods 26 easyCredit Germany | webMethods 27 Federazione Toscana BCC Italy | ARIS 28 The Linde Group Germany | ARIS, Consulting Services 29 Ursapharm Germany | Consulting Services 30 Central Police Services Germany | Consulting Services 31 AB Volvo Sweden | ARIS 32 Mold-Masters Canada | Consulting Services 33 Sabre Holdings USA | Terracotta 34 News Digital Media Australia | Terracotta 35 Full Sail University USA | Terracotta 36 MN Netherlands | ARIS, Consulting Services 37 Omnicom Media Group Germany | ARIS, webMethods 38 Findus Sweden | webMethods Get There Faster.™ 3
  4. 4. M e d i a & C o mm u n i cat i o n s 70,200 hours saved yearly AutoTrader.com speeds up service using the “Our customers can now see webMethods BPM engine. how to maximize the value of the money they spend on Internet advertising at AutoTrader.com is the ultimate online solution for buying and selling cars AutoTrader.com and how and trucks. To maintain that status, the company must do all it can to rev to harness the great value up inventory levels and retain its thousands of dealerships/customers. The proposition that we provide— company standardizes on the webMethods Business Process Management increasing foot traffic at their Suite (BPMS) to bring new customer features to market—faster—and to dealerships.” improve internal collaboration. The first project delivered results in just 90 days. Using BPM, AutoTrader.com can report on daily inventory and show Jai Siswawala dealerships how to increase their ROI in AutoTrader.com products. Head of Integration and BPM Technologies, AutoTrader.com4
  5. 5. B A N K IN G Up to 80% time savingsPiraeus Bank cashes in onARIS to save 30-80 percentin processing time. “The enterprise architecture portal project radically changed the way we developBanks help people save money and ARIS helped Piraeus Bank save procedures and managetime. The bank needed a well-documented, comprehensive enterprise documents and data … Itarchitecture with a portal in English and local languages. First, processes also allowed us to establishwere documented using ARIS methodology and tools. Information efficient operationalcontained in the framework was re-used and the ARIS portal was structures in the Group’spublished using ARIS Business Publisher. The project transformed Piraeus foreign companies.”Bank’s methods and saved 30 to 80 percent. Titika Kamari Senior Manager, Organization and Operational Support Division, Piraeus Bank Group Get There Faster.™ 5
  6. 6. T R A N S P O R T A T ION 500% ROI Cargolux delivers savings potential 500% higher “The ARIS Platform than its BPM investment. enabled us to conduct a process analysis, pinpoint weaknesses in individual Process improvements took off at Europe’s largest all-cargo carrier, processes, and identify the operating 14 Boeing 747 freighters in a worldwide network­ all thanks to — potential cost benefits …” analyzing logistics, staff utilization and data workflows. The ARIS Platform provided Cargolux complete visualization and modeling of business Henrik Ambak processes, identified disruptive factors and uncovered potential areas for savings. More than 180 improvements were identified with project costs VP, Ground Services comprising only 20 percent of projected savings. & Commercial IT, Cargolux6
  7. 7. T E L E C O M M UNI C A T ION S 95% of customer queries resolvedVodafone Iceland answersinquiries on the first callwith webMethods. “The project has dramatically changed the way Vodafone Iceland provides serviceEighteen back-office and 14 client-facing systems, with little integration to its customers. It hasamong them, slowed down customer service at Vodafone Iceland. Now helped create new businessone call is all it takes to resolve a service issue. Agents are able to see a opportunities and a platformcomplete customer profile on one screen, thanks to seamless integration upon which Vodafone Icelandof disparate systems via the webMethods Enterprise Service Bus (ESB) will build its business in thePlatform. The company also automates order processing and service future.”provisioning with the webMethods Business Process Management Suite(BPMS) by adding a Web-service layer on top of back-office systems. Ingolfur Thorsteinsson Software Engineer Kögun Ltd., Implementation Partner Get There Faster.™ 7
  8. 8. RETAIL Multi-million long-term savings webMethods makes it easy for Staples to save millions “Software AG was the on its supply chain. obvious choice, both for the power of its webMethods solutions and the expertise webMethods made it easy for Staples to come up with a high-volume of its consultants.” integration solution—designed, configured, installed and implemented in just two weeks. At the core of the solution: webMethods Integration Jane Lilley Server, which syncs up orders across multiple transportation networks. The webMethods B2B gateway will easily handle any future surge in Senior Manager, transactions. Short term, Staples can deliver on its promise of next-day Electronic Integration, delivery. Long term, the solution will deliver millions in savings. Staples Inc.8
  9. 9. M A NU F A C T U R IN G 40% cost reductionHitachi Construction MachineryEurope digs up 40 percentcost savings by using ARIS. “ARIS has helped to bring us into the 21st century in terms of managing our businessComplying with regulations was a tough job for Hitachi Construction processes.”Machinery Europe. Audit-driven internal control resulted in a heavyworkload and high consulting fees. Workload and costs are lighter Ron Hartmannow, thanks to ARIS. A highly automated, business-driven internal- Corporate Manager Control,control process assures compliance with various laws and regulations at Hitachi Construction Machinery40 percent less internal cost. Other benefits Hitachi really digs include Europereduced reporting, better insight for improved decision-making and bettergovernance to reduce risk. Get There Faster.™ 9
  10. 10. B A N K IN G Built in less than 60 days HSBC Turkey banks on CentraSite for effective “We implemented SOA governance. Software AG’s SOA governance solution CentraSite to support asset HSBC Turkey had planned to double its customers and regional branches re-usability and in five years—without changing staff. To support this fast expansion, the dramatically reduce any banking giant selected CentraSite as an important component of SOA change management risk governance. Operating in harmony with other SOA tools and platforms, with its powerful impact CentraSite gives HSBC Turkey a supporting tool for complete asset analysis tools.” management. Comprehensive impact analysis enhances decision-making and minimizes the risk of changes. Levent Utkusavas Program Coordinator, HSBC Turkey10
  11. 11. U T I L I T IE S 50% time & cost reductionOMV uses webMethodsto fuel market leadershipthrough process integration. “webMethods plays a significant role in our company-wide ITOMV is the leading oil and gas corporation of Central Europe and has harmonization strategy byapproximately 80 application solutions along its supply chain. To be able ensuring that integrationto operate faster and more cost effectively in its markets, OMV relies projects are carried outon the webMethods Enterprise Service Bus (ESB) to harmonize its IT quickly and cost efficientlyinfrastructure. The ESB is used to integrate the two central SAP® retail and, as a result, it greatlyand oil and gas industry solutions with other applications as well as to increases our agility in OMV’simplement integration projects independent of central ERP systems. markets.” Ulrich Endlich Managing Director, Interface Systems Business Unit, OMV Group Get There Faster.™ 11
  12. 12. U T I L I T IE S 30% increase in efficiency RWE Kundenservice employees are more energy- “Process-driven realignment efficient, thanks to ARIS. of our operations has increased productivity by 30 percent.” RWE Kundenservice GmbH, a supplier to the energy industry in Germany, has transformed into a fully process-oriented enterprise. Using ARIS, RWE Kundenservice reorganized all business processes on time and on Frank Bertenhoff budget. Employee efficiency has increased 30 percent, and IT projects Head of Account and cost 20 percent less. Data quality also has improved—and the enterprise Process Management, RWE spends less energy on processes. Now RWE Kundenservice has only 350 Kundenservice GmbH processes, down from 1,000, saving an average of 300 person days a year.12
  13. 13. IN S U R A N C E From days to 30minutesLet it rain mail. UNIQA canprocess it faster than everusing webMethods BPMS. “The biggest goals were the harmonization of the existing processes and to move theEvery day, about 7,500 pieces of mail pour in to UNIQA Group in Austria. employees from a paper-Sorting and forwarding those documents used to take too much effort for oriented process to an IT-this insurance leader. It could be days before an employee could start on automated process.”a case. Now productivity really shines. That’s because UNIQA chose thewebMethods Business Process Management Suite (BPMS) and Enterprise Thomas DurstbergerService Bus (ESB) to create an electronic document flow process. Employees Project Manager, UNIQAstart on cases without delay, because tasks are distributed automaticallybased on employee availability and expertise—reducing cycles and costs. Get There Faster.™ 13
  14. 14. B A N K IN G Live in just 3 months webMethods BAM was “on the money” for ABN Amro’s “… a big leap forward in time-sensitive needs. improved control over our business-critical processes. Software AG contributed In the brokerage business, fast turnaround means everything. In fact, greatly in respect of ABN Amro has service level agreements that guarantee it will process quickly understanding the a customer’s order in only a few seconds. Now ABN Amro has real- requirements and swiftly time insight into that process, thanks to a Software AG Business Activity translating them into a Monitoring (BAM) solution—designed and implemented in only three working configuration. ” months. The benefits are really adding up, since the bank has greater process control and can prevent performance problems. Martin Brouwer Project Manager, ABN Amro14
  15. 15. METALS 30% reduced costsAleris speeds up processtime and rounds out costsavings at 30 percent. “Thanks to the achieved process optimization we can now meet customerAleris wanted to reduce process time and simplify processes. Using requirements faster, moreARIS, the aluminum manufacturer analyzed existing processes and costs, reliably and more accurately.”designed new target processes and estimated new process expenses.Benefits of using the ARIS tool included a 30 percent reduction in costs Detlev Weckmüllerover time. The order confirmation process is now twice as fast, and ROI is Director Supply Chain,excellent, thanks to project costs of 36 percent based on annual savings. Aleris Europe Get There Faster.™ 15
  16. 16. T E L E C O M M UNI C A T ION S Orders processed in just 45 seconds Cox Communications tunes into webMethods to process “This solution, and its online requests in 45 seconds. enhancements in the future, will greatly help Cox achieve its vision to be Customers are looking at Cox Communications in a whole new way. the most trusted provider America’s third largest cable entertainment provider now can process an of communication and order via the Web, 24/7—without error and within a minute after it arrives. entertainment services in Twenty different steps are completed in just 45 seconds: webMethods America.” Business Process Management Suite (BPMS) manages the process flow, the webMethods Enterprise Service Bus (ESB) manages events between Bruce Beeco systems and webMethods Broker guarantees delivery. And, with webMethods Business Activity Monitoring, Cox monitors improved business Director of Architecture & trends, including increases in customer satisfaction. Applications Integration, Cox Communications16
  17. 17. TRAVEL Delivered 50% faster than expectedTravel bookings soar fortravelbasys, thanks toNatural for AJAX. “Software AG’s technology has helped us deliver unbeatable software qualitytravelbasys recently gave travel agents a first-class Web upgrade. for years. In our view, NaturalWith RBS, the next generation of reservation-to-back office and is the best developmentadministration systems, travelbasys can now access 500 services from language because it’s easy tovirtually everywhere. The company took its core system to the Web use and allows us to deliverin four months—less than half the time expected. The ticket: Software quicker time-to-marketAG’s Natural for AJAX. Natural developers were able to Web-enable cycles.”the system without extensive Java knowledge. Built with Adabas andNatural, the system already handled more than 2 million travel bookings Ingo Brandesa day. Now, with Web access, the sky’s the limit. Managing Director, travelbasys Get There Faster.™ 17
  18. 18. AUTOMOTIVE Powering apps for 20 years Nissan Mexicana drives up efficiency for two decades “We consider Software AG’s using Adabas and Natural. tools to be the right match for our operations and the dynamics of our business. When Nissan Mexicana needed the most effective way to automate its They enable us to run operations, the company steered straight to Software AG—based on 20 continuous and reliable years of experience using Adabas and Natural. Today, Nissan Mexicana operations … they have relies on Software AG technology to operate 30 percent of its business. always lived up to our Adabas and Natural help the company drive down the time and cost of expectations.” application development—so Nissan can maintain a lead in the tight race for customers. Alejandro García Carpinteyro Formerly Deputy Director of Systems and CIO, Nissan Mexicana18
  19. 19. F IN A N C I A L S E R V I C E S Saves more than €3M a yearLandesbank Berlin AG savesmore than €3 million a yearwith ARIS. “Thanks to ARIS, we benefit from consistent, audit-proof documentation.”Landesbank Berlin put its company policies and procedures on an intranet,replacing 180 printed manuals and documentation and giving employees Alexander Zachariasaccess to 3,200 processes modeled using ARIS. This changeover saves the Group Manager Organization,bank €3 million a year in operating costs alone compared to the updating Landesbank Berlin AGeffort associated with the paper-based system. Even more importantly,the solution is audit-proof and the ARIS documentation also offers theideal platform for quality and process management activities. Get There Faster.™ 19
  20. 20. G O V E R N M EN T 3x faster TURKSTAT improves data access and develops “We selected the services three times faster. webMethods ESB due to the product’s internationally proven technology, ease TURKSTAT is responsible for Turkey’s official statistics on everything from of use and extensive business and economy to crime and labor. TURKSTAT implemented the support. Now, we can webMethods Enterprise Service Bus (ESB) because it composes fast, provide accurate, consistent, efficient and reliable Service-Oriented Architecture (SOA) layers, and it re-usable and traceable produces and consumes Web services in a few steps. FTP, file and calendar statistical data thanks to functions can be developed with simple interfaces. With a new service- Software AG’s SOA tools.” oriented data exchange platform, TURKSTAT can now securely and easily share data and develop data-consuming/sharing Web services. Ramazan Çelikkaya Head of Information and Communication Technologies, TURKSTAT20
  21. 21. M A NU F A C T U R IN G 30% reduced process variantsOcé reduces process variantsby 30 percent. Now otherswill want to copy its example. “ARIS allows us to work in a more customer-oriented way, which is one of theA complex IT infrastructure at Océ made it difficult to make fast decisions. most important objectives...So the printing company set out to become more flexible and agile— The number of duplicatedeploying ARIS products to harmonize processes and roles as well as processes has been drasticallystandardize applications and infrastructure. ARIS provides “the single point reduced, and ARIS is now aof truth.” It’s where all information is stored on processes, organizational permanent component of ourstructures, applications, data and infrastructure. Harmonizing and activities.”standardizing business processes has reduced process variants by 30percent. That’s a result worth duplicating! Jo Bleser VP, SPINE Program Director, Océ Get There Faster.™ 21
  22. 22. DI S T R I B U T ION 3:1 productivity gain Adabas and Natural are building blocks for success “… Adabas and Natural…were at Learning Curve Brands. built for high performance. Over time, we’ve proven to need a highly reliable, high- Learning Curve Brands sells toys that help children grow smarter and performing and adaptable stronger. With Software AG’s Adabas and Natural, the company found solution to handle our a reliable IT infrastructure that helps it do the same! The IT team has expanding business, and integrated eight companies into the core ERP system built with Adabas that’s what we’ve found with and Natural—in as fast as seven weeks. Natural made converting data Software AG.” from acquired systems as easy as A-B-C. In fact, Learning Curve Brands estimates a 3-to-1 productivity gain when using Natural over other Jim Singsank languages. VP Information Technology, Learning Curve Brands22
  23. 23. RETAIL 48 hour transformationIT delivers at Coca-ColaEnterprises, thanks towebMethods. “Enterprise integration is the enabler to give you agility in your company.”Coca-Cola Enterprises, the largest Coca-Cola bottler, needed to createtwo independent companies in only six months. That meant migrating Kevin Flowersand integrating more than 1,100 applications, moving a cloud-based Chief Technology Officer,collaboration portal and re-routing all B2B transactions in a compressed Coca-Cola Enterprisestimeframe. IT delivered! Using webMethods for integration, IT made themigration in a 48-hour window—with commerce flowing in “minute one.”Refreshing results, inspiring even more IT innovations through the use ofintegration such as their award-winning mobility strategy. Get There Faster.™ 23
  24. 24. E L E C T R ONI C S 3x faster Processes are three times faster using webMethods “We shortened processing BPMS at Aselsan. times, obtained traceable processes and a paperless work environment, thanks Aselsan aims to be a top defense company. So Aselsan armed itself to Software AG’s Business with webMethods to optimize business processes. Now the company Process Management Suite. can track, monitor and analyze processes as well as automate back- In doing so, we believe office applications. Using the ARIS Design Platform, Aselsan keeps SAP® we finalized our process applications flexible, increases process traceability and makes decisions improvement infrastructure faster by eliminating bottlenecks. Mission accomplished: one process was by achieving integration with cut from 4.5 to just 1.5 days and saves 5,000 sheets of paper per process our ERP system.” flow a month. Fatih Bilgi Director of Information Technologies, Aselsan24
  25. 25. H E A LT H C A R E 2,000+ orders a dayKneipp makes processeshealthier with ARIS andwebMethods. “Using the ARIS Platform and webMethods has enabled us to integrate our R&D,Be healthy, stay healthy. That’s the slogan for Kneipp, maker of health production and logisticsproducts and cosmetics. Using ARIS and webMethods for Business Process systems with our central SAP®Management (BPM), Kneipp has improved business health by streamlining ERP—and helped us achieveits organization into three main business processes that are controlled end-to-end control of all ourenterprise-wide. The results? Accelerated product innovations and new business processes.”sales channels, including an online store. Even partner relationships arehealthier since Kneipp’s processes are directly integrated with those of Christian Schulzebusiness partners via webMethods B2B. CIO and Member of the Board, Kneipp Get There Faster.™ 25
  26. 26. B A N K IN G Live in just 3 months easyCredit teams up with webMethods for “The intuitively presented live business insights. and meaningful live analysis allows us to always keep an eye on our key performance easyCredit added webMethods Business Events to its line-up to become a indicators.” real-time event-driven enterprise. The bank gets continuous insights into its credit process and sees live incoming orders. This helps easyCredit comply Jürgen Hien with daily service level agreements. Live in just three months, the solution integrated easily with the bank’s IT landscape. Intuitive dashboards display Head of Customer real-time event data across different systems. That speeds up decision- Management, easyCredit making and helps easyCredit score big with customers.26
  27. 27. F IN A N C I A L S E R V I C E S 50% faster information searchesSavings add up forFederazione Tocscana BCC,thanks to ARIS. “With the process repository, the whole network increased efficiency. The time to draftUsing ARIS, Federazione Toscana BCC is achieving process excellence at 30 the documents related tobanks in Italy. The benefits keep adding up. Employees have easy access the process regulation gotto information on workflows, roles, responsibilities and key performance shorter … end users haveindicators. Costs to map processes are cut in half, and 40 percent less paper a better understanding ofgoes to waste. Processes are implemented and customized 40 percent process information, thanksfaster. Plus, 70 percent less time is spent on auditing and compliance. A to a unique format, syntaxfull ROI was achieved in only two years. and operative models.” Angelo D’Arcangeli BPE Project Lead, Federazione Toscana BCC “The banks now have a process methodology to become more results- driven while we’ve also helped them to better organize business-critical information.” Cristina Martinelli BPE Project Lead, Federazione Toscana BCC Get There Faster.™ 27
  28. 28. CHEMICALS High increase in efficiency The Linde Group engineers an architecture that works “Enterprise architecture for business & IT. management with ARIS has enabled us to consistently build on our IT systems. It The Linde Group, a world-leading supplier of industrial, process and provides transparency of speciality gases and one of the most profitable engineering companies, everything from processes wanted to improve IT performance. Working with ARIS and IDS Scheer and applications to Consulting, The Linde Group engineered a holistic enterprise architecture technology.” management solution. Now Linde has enormous insight into its application portfolio. Business and IT requirements and goals are in sync. Services are Thomas Steinich standardized, and the company has greater awareness of its IT capabilities, processes and responsibilities. Head of Enterprise Services Application Architecture, The Linde Group28
  29. 29. P H A R M A C EU T I C A L S Efficient processesResults at URSAPHARMvalidate IDS ScheerConsulting’s approach. “Establishing complex processes common to the pharmaceutical industryURSAPHARM worked with Software AG and its process experts at IDS in SAP ® requires a highScheer Consulting to implement SAP ® ERP. The consultants’ many level of expertise and solidyears of industry experience and best-practice processes for the know-how. Working closelypharmaceutical industry based on Pharma.PerformanceREADY ensured with IDS Scheer Consulting,an implementation that complied with validation requirements. The BPM URSAPHARM has successfullyexperts from IDS Scheer Consulting used a process-oriented approach achieved all of its projectto ensure that the system provides URSAPHARM’s employees with optimal goals.”support in their responsibilities. Ivica Saric IT Manager, URSAPHARM Arzneimittel GmbH Get There Faster.™ 29
  30. 30. G O V E R N M EN T More than 26,000 customers integrated Policing purchasing got easier with IDS Scheer “We have successfully Consulting. integrated more than 26,000 customers in our order platform through the use of German police in Brandenburg have locked up an optimal procurement IQuisition. The team of IDS system. IDS Scheer Consulting, a Software AG brand, helped launch Scheer Consulting supported the Web-based solution called IQuisition. As a result, the Central Police us to realize the connection Service of Brandenburg has realized an excellent cost-benefit ratio through and to implement the follow- improved strategic purchasing and optimized processes and IT systems. up processes in our existing Different public authorities now also use the system—assuring centralized SAP system.” ® purchasing that’s easier to patrol. Christian Gladenick Head of Logistics/Electronic Warehouse, Central Service of the Police of the State of Brandenburg30
  31. 31. M A NU F A C T U R IN G 30% lower costsAB Volvo rolls out standardglobal SAP® processesusing ARIS. “The process-driven SAP® management approach increases businessFinancial processes run smoothly at AB Volvo’s global operations—thanks understanding and structuresto a process-driven SAP® management approach. This premium truck all documentation, securingmaker shortened lead times for implementing standard SAP® processes one common view and place.at 100 locations. AB Volvo used ARIS and SAP Solution Manager to build a The roll-out track indicatesroll-out kit to streamline process setup. Managers are now in the driver’s savings of approximately 30seat with a clear, consistent view of financial processes. What’s more, the percent per rollout project.”company was able to put the brakes on support and maintenance costs. Helen Kylstad Head of McFinance, AB Volvo Get There Faster.™ 31
  32. 32. DI S C R E T E M A NU F A C T U R IN G 50% less effort Mold-Masters molds automated processes “IDS Scheer Consulting to its global business. combines two invaluable qualities: The understanding of our business requirements Processes run better at the world’s leading supplier of hot runner and challenges and the technology and systems. That’s because Mold-Masters turned to IDS Scheer capability to implement a Consulting to optimize its SAP ® system and implement global standards solution to address them.” of excellence based on common processes, systems and platforms. Automated processes now take 50 percent less effort. Manufacturing Dario Vettor lead times are also 50 percent faster. Even reporting on key performance indicators is streamlined, making it easier to run the business. Vice President, IT, Mold-Masters (2007) Limited32
  33. 33. TRAVEL Millions saved yearlySabre Holdings gets bigresults with BigMemoryfrom Terracotta. “BigMemory is a big deal at Sabre. Our two biggest IT drivers are stabilitySabre Holdings is a global travel technology company serving the world’s and performance, andlargest industry—travel and tourism. To stay competitive, Sabre must BigMemory has exceeded ourprovide fast and reliable online service. Using Terracotta’s Enterprise expectations in both areas.”Ehcache and BigMemory, Sabre improved online application responsetime by 50 percent. Uptime has been 100 percent for three-plus years, Kevin Bomarassuring a seamless customer experience. Sabre was able to maintain its Director of Enterprisemainframe reliability while reducing costs by millions a year. Architecture, Sabre Holdings Get There Faster.™ 33
  34. 34. M EDI A 10x more Web traffic Terracotta delivers good news to News “With Terracotta, we are able Digital Media. to reduce the heap size, and get fast, local access for large amounts of data. It’s much Australia depends on News Digital Media for online news. News Digital easier for us to manage, Media relies on Terracotta’s Enterprise Ehcache to assure high performance. with less GC tuning and With Terracotta, News Digital Media improved the response times of its more predictable application Web properties by a factor of 30 and added six times more throughput performance.” capacity. These performance improvements allowed News Digital Media to increase Web traffic on its new content system by 10 times and reduce Joey Caisse the server footprint by a factor of eight. That’s good news! CTO, News Digital Media34
  35. 35. G O V E R N M EN T Performance 10x fasterWith Terracotta, it’sfull speed ahead forFull Sail University. “I find it (Enterprise Ehcache FX) to be straightforward and elegant.”Since Full Sail University launched online learning built on ColdFusion,enrollment has increased more than 10,000 percent—and it’s still moving Mac Mooreat full speed. This rapid increase—plus plans to roll out more degree Director, Information Systems,programs—put significant pressure on the application infrastructure. That’s Full Sail Universitywhy Full Sail set sail with Enterprise Ehcache to provide a fast and scalableshared cache service. Now application response times have sped up by afactor of 20. Performance is more than 10 times faster. Get There Faster.™ 35
  36. 36. F IN A N C I A L S E R V I C E S Improved decision-making MN finds that managing risks is no risk with “Software AG consulting Software AG. supports us with comprehensive risk management services and MN has chosen a risk-focused approach to connect strategic objectives they are our trusted business with risk assessments and process controls. Supported by the ARIS advisors … we highly value Platform and Software AG Consulting, MN developed and implemented their point of view. I’m a risk governance framework. Its integrated approach has increased very positive about their risk awareness enterprise-wide, enabling the company to identify and performance, help and manage risks better while simultaneously improving process quality and advice.” decision-making. Michiel Schuijt Chief Risk Officer, MN36
  37. 37. M EDI A 66% faster processOmnicom Media Group’ssuccess is good advertisingfor Enterprise BPM. “Working with Software AG and its product portfolio was the perfect supplement toLike any leader, Omnicom Media Group wanted to operate at top efficiency. the existing process workSo this leading media holding company used Enterprise Business Process Omnicom Media GroupManagement from Software AG, starting with modeling processes in ARIS Germany had already doneto automating them with webMethods BPMS. The project was completed with ARIS. The solution wasfaster than expected. After standardization, processes run 66 percent built based on Omnicomfaster. That gives employees more time to improve client service. Value- Media Group Germany’sadded activities increased by 35 percent. System breakages are reduced previous experience inby 75 percent. implementing an ARIS-based BPM governance system.” Roman Kornauka Director Business Operations, Omnicom Media Group Get There Faster.™ 37
  38. 38. F OOD & B E V E R A G E More than 200 integrations Findus found the right integration platform in “In a simple way, webMethods. webMethods integration platform makes all enterprise data available, in real-time if Findus is one of the leading European companies in frozen foods. desired. It provides business As the group has evolved, Findus has found webMethods a flexible, process integration with a time-saving way to integrate systems. An alternative to point-to-point high level of track-ability and interfaces, webMethods acts as the central hub for applications and guaranteed deliveries.” systems internationally. This saves time and money with maintenance and upgrades. Plus, Findus can trace every transaction across more than Markus Edholm 200 integrations. webMethods scales as needed, making it a great find as Findus continues to grow. IS Architect, Findus38
  39. 39. Get There Faster.™ 39
  40. 40. Global Offices About Software AGArgentina Luxembourg Software AG is the global leader in Business ProcessAustralia Malaysia   Excellence. Our 40 years of innovation include the inventionAustria Mexico of the first high-performance transactional database, Adabas;Bahrain   Morocco the first business process analysis platform, ARIS; and the firstBelarus  Netherlands B2B server and SOA-based integration platform, webMethods.Belgium NicaraguaBelize  NorwayBrazil We offer our customers end-to-end Business Process OmanBulgaria Panama Management (BPM) solutions delivering low Total-Cost-Cambodia Peru of-Ownership and high ease of use. Our industry-leadingCanada Philippines brands, ARIS, webMethods, Adabas, Natural, CentraSite,Chile  Poland Terracotta and IDS Scheer Consulting, represent a uniqueChina Portugal portfolio encompassing: process strategy, design, integrationColombia  Puerto Rico and control; SOA-based integration and data management;Costa Rica Qatar process-driven SAP® implementation; and strategic processCroatia Romania consulting and services.Cyprus RussiaCzech Republic Saudi Arabia Software AG - Get There FasterDenmark SingaporeDominican Republic Slovakia Ecuador SloveniaEgypt South AfricaEl Salvador SpainEstonia Sweden Get There Faster.™Finland SwitzerlandFrance TurkeyGermany UkraineGreece United Arab EmiratesGuatemala United Kingdom          Honduras USAHong Kong Venezuela           HungaryIceland To find the Software AGIreland office nearest you, pleaseIndia visit www.softwareag.comIndonesia IsraelItalyJapanJordanKazakhstan SAG_Corp_Reference_BRO_Mar12KuwaitLatviaLebanonLithuania© 2012 Software AG. All rights reserved. Software AG and all Software AG products are either trademarks or registered trademarks of Software AG.Other product and company names mentioned herein may be the trademarks of their respective owners.

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