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Emotional intelligence

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Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok …

Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who also lectured in Dubai, USA and other countries.

This comprehensive training program / workshop helps individuals and teams to develop and apply emotional intelligence behavior at work. It is designed to touch the hearts and minds of people at all levels at corporate, non-profit, and government organizations. The program’s components deliver an exhilarating experience that will win both management and staff over to the notion of developing and applying emotional intelligence in all their interpersonal interactions on a daily basis at work.

Published in: Education, Technology, Business

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  • 1. E M O T I O N A L I N T E L L I G E N C EF O R A N E W W O R K P L A C EE Q T R A I N I N G P R O G R A M 1
  • 2. LEARNING OBJECTIVESLearn the business case for applying emotional intelligence (EQ) at workUnderstand the nature of emotional intelligence and how the human brain works.Learn the Four Dimensions of EQ and the skills associated with them.Choose from a battery of practical EI techniques to use in a variety of work relatedapplications.E Q T R A I N I N G P R O G R A M 2
  • 3. EQ: EMOTIONAL INTELLIGENCE IS THE ABILITY TO UNDERSTAND ANDMANAGE ONE’S OWN EMOTIONS AND THOSE OF OTHERS.The Four Dimensions of EQE Q T R A I N I N G P R O G R A M 3SelfAwarenessSelfManagementSocialAwarenessRelationshipManagement
  • 4. PRE-WORKSHOP EXERCISE ONFIVE KEY EI COMPETENCIESSelf – AwarenessSelf – ManagementSelf- MotivationEmpathySocial SkillsE Q T R A I N I N G P R O G R A M 4
  • 5. EVOLUTION OF THE EQ CONCEPTE Q T R A I N I N G P R O G R A M 5•1920s: IQ Movement started•1985: Dr. Reuven Bar-On, a clinical psychologist and W. L. Payne used the termEQ in their work / studies•1990, psychologists John Mayer and Peter Salovey identified EmotionalIntelligence as separate from intellectual ability.•Peter Salovey, Ph.D., a psychology professor at Yale, was called "Father ofEmotional Intelligence•1995: EQ became popular with the publication of a series of books by DanielGoleman
  • 6. WHICH IS MORE CRUCIAL FOR SUCCESS, IQ OR EQ?(WHICH DO YOU NEED MORE TO LIVE, WATER OR AIR?)Healthy Emotions (EQ)+ ClearThinking + Appropriate Action =SuccessWe need to think and act upona solid foundation of EQ to liveand achieve at our best.E Q T R A I N I N G P R O G R A M 6
  • 7. THE BUSINESS CASE FOR EMOTIONAL INTELLIGENCEIn the 90s, the US Air force was loosing 35% ofrecruits by end of their first year because they couldnot meet required quotas.The Air force started selecting new recruits based onscores on an emotional intelligence test. After oneyear the drop- out rate was reduced to 5%, saving $3M.E Q T R A I N I N G P R O G R A M 7
  • 8. EMOTIONAL INTELLIGENCE AND THE BRAINE Q T R A I N I N G P R O G R A M 8Cognitive abilities and emotional capacities emanatefrom different parts of the brain.A person with a high IQ does not necessarily possess high EQ.But he / she can develop it.Persons with high EQ does not mean they also have high IQ.
  • 9. SELF CONFIDENCE:Ten Techniquesto Increase SelfConfidenceIncreasing SelfConfidenceExerciseE Q T R A I N I N G P R O G R A M 9
  • 10. DEVELOPING SOCIAL AWARENESSSocial Awareness is one’sability to understand emotionsin other people. This meansunderstanding what others arethinking and how they arefeeling even if different fromone’s own.E Q T R A I N I N G P R O G R A M 10
  • 11. ABOUT GLOBAL COLLEGE MALTA Global College Malta (GCM) is the first European Collegeoffering university degrees according to British standards inSmartCity Malta. Global College Malta is approved by the National Commissionfor Further and Higher Education. We are proud to offer a set of specially designed short courses,which are designed to increase your effectiveness at work andenhance your CV. The short courses will be delivered by DrAshok Srivastava, an experienced senior lecturer and full-timemember of staff of Global College Malta, who held lectures inDubai, USA and other countries.C C C T R A I N I N G P R O G R A M 11
  • 12. This comprehensive training program / workshophelps individuals and teams to develop and applyemotional intelligence behaviour at work. It isdesigned to touch the hearts and minds of people atall levels at corporate, non-profit, and governmentorganizations
  • 13. SMARTCITY MALTA
  • 14. E M O T I O N A L I N T E L L I G E N C EF O R A N E W W O R K P L A C EE Q T R A I N I N G P R O G R A M 14