GBM Corporate Brochure


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Gulf Business Machines Corporate Brochure - 2011

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GBM Corporate Brochure

  3. 3. MISSION & VISION Mission Statement To be the information technology partner of choice for organizations in the region offering them end-to-end IT solutions to help them achieve their business goals. Vision Statement Our Customers To remain committed to excellence in providing leading IT solutions and services and to focus on helping our customers operate at best in a competitive and challenging environment. Our People To strive to provide our employees with a dynamic and creative environment to allow them to realise their full potential. Our Partners To reinforce our leadership position across the markets in which we operate through our strong alliances with worldwide technology leaders and our partnerships with renowned solutions providers. GBM is one of the largest IT solutions providers in the GCC4 5
  4. 4. OVERVIEW Your local business partner since 1990 Founded in 1990, Gulf Business Machines (GBM) is the Premium Partner, one in each of Karachi, Islamabad and leading IT solutions provider in the region fulfilling the IT Lahore. The Pakistani operation also holds a Silver Partner requirements of local, regional and international organisations status from Cisco. in the GCC. Through a unique combination of local market presence, A spin-off from IBM, GBM is the sole distributor for IBM– international level skills, a network of business partners excluding selected IBM products and services –throughout and the access to the worldwide resources of IBM and the GCC, except for Saudi Arabia. Cisco, GBM consistently brings to customers unparalleled IT business solutions. GBM’s momentum was further enhanced in 1999, when the team secured the Cisco portfolio. GBM now holds the GBM invests in the continuous training of its employees. highest level of recognition in the region from Cisco, Gold The result, GBM’s specialised team is well equipped to Partner status, in addition to the Cisco Learning Partner address the ever-evolving, industry-specific IT demands in status. every market. When particular challenges and requirements arise, GBM is able to adapt and quickly leverage resources Today, GBM is one of the largest IT solutions providers stationed in the various locations and coordinated by the in the GCC, with more than 1000 employees and over 20 Dubai central office. solid strategic partnerships forged with internationally- recognised IT solution providers. This means that GBM can GBM’s business model looks forward to offering a cutting- offer an extensive range of IT infrastructure, IT solutions and edge value proposition for clients, customers, principals services ranging from consulting, resource deployment and and partners aiming at consistently delivering outstanding integration to after-sales support. technology and exceptional value. GBM’s experience and expertise span across multiple "...IT is imperative to operational sectors and particularly e-Government, Banking and efficiency and success," Finance, Telecommunications, Retail and Oil. Believing in the importance of being where our customers are, GBM Cesare Cardone, CEO GBM today has offices in the UAE (Abu Dhabi, Dubai and Sharjah), Bahrain, Kuwait, Oman and Qatar, as well as in Pakistan. GBM Pakistan now operates three offices as an IBM6 7
  5. 5. SYSTEMS GROUP The right foundation for your dynamic infrastructure needs GBM offers the industry leading portfolio of IBM Systems and together with IBM is setting the infrastructure agenda for the region and providing our clients with a clear path to a dynamic infrastructure, helping them transform IT assets into valued services. We provide choice to our clients with a broad range of server, storage and retail system offerings required to match diverse workload needs. Not “one size fits all” instead these are optimised components that can be combined and managed together. With broad expertise across servers, storage, software and technical support, GBM is in a unique position to deliver innovative products and solutions that help meet customer business goals in ways not previously thought possible. Because open standards-based IBM offerings can provide practical ways to achieve infrastructure consolidation, allow quick adjustments to handle workload spikes and help reduce administrative and software costs, there has never been a better time to choose IBM Systems. From applications and skills to technology resources, GBM delivers flexibility through a choice of platforms, a broad portfolio and integrated virtualisation capabilities—all built on open industry standards to help meet the needs of any "With broad expertise across enterprise. servers, storage, software and technical support, GBM is in a unique position to deliver innovative products and solutions."8 9
  6. 6. SYSTEMS GROUP Sole distributor* for IBM in the GCC IBM Systems virtualisation and workload management, broad support for IBM Power Systems open standards, service-oriented architecture and highly System p servers offer outstanding performance and efficient energy usage. capacity to consolidate UNIX or Linux applications and servers on a proven, powerful, open, adaptable and highly IBM System Storage scalable technology foundation. System I platform enables GBM offers the IBM System Storage solutions to help companies to implement an integrated business system customers reduce information retention costs and improve capable of running IBM i5/OS, IBM AIX 5L, Linux and efficiency and manage risk, data availability and compliance. Microsoft Windows applications on a single system. The IBM storage portfolio offers one of the industry’s most complete arrays of disk, tape, Storage Area Network (SAN) IBM System x and BladeCenter and Network Attached Storage (NAS) hardware, Storage System x brings innovation to the industry-standard virtualisation, storage management and networking software server market. These solutions are designed to deliver and service capabilities you need to put it all together. exceptional availability, simplified manageability, outstanding performance and revolutionary scalability in a cost-effective IBM Retail Store Solutions platform. The IBM Retail Store Solutions portfolio, backed by three decades of IBM’s expertise in the global Retail and BladeCenter systems integrate servers, storage and Hospitality sectors, comprises the most complete range of networking to help you reduce complexity, simplify IT products covering everything from Point of Sale (POS), Kiosk, management and reduce costs through a flexible and highly Self Service and Self Checkout machines, Printers and scalable design. And unlike competitors, all BladeCenter Peripherals to POS software applications and monitoring and blades, switches and adapters are interoperable in all management utilities. chassis, providing mix-and-match migration choices. Also "From applications and skills to technology the IBM BladeCenter systems allow mix-and-match of Intel resources, GBM delivers flexibility through and Power Blades. a choice of platforms, a broad portfolio and IBM System z integrated virtualisation capabilities." System z continues to raise the mainframe bar with leadership capabilities in security and resiliency, advanced10 * Excluding selected IBM products/services, in the GCC excluding Saudi Arabia 11
  7. 7. SOFTWARE GROUP GBM offers customers the broadest solutions GBM’s Software Group is the sole distributor* for IBM the provider of infrastructure software for all industry verticals, and is equipped to deploy end-to-end infrastructure solutions on the platform of IBM’s Service Oriented Architecture (SOA), across servers, storage, software and technical support. The team is able to suggest the right solutions for best use of infrastructure to manage data across diverse silos while driving costs down and revenues up. It is also important to note that IBM software follows an open standard and will run smoothly on both IBM and non-IBM hardware. GBM Software Group offerings Information Management Solutions Using IBM Software and tools from Information Management (IM) brand; GBM provides the most complete, end-to-end capabilities for Information-On-Demand, where every component is focused on helping customers optimise their business; manage data, establish and maintain an accurate, trusted view of information, and Plan, Understand and Optimise business performance. The following solutions and brands are some of the key Information Management offerings: "The team is able to suggest the IBM Cognos 8 Business Intelligence delivers the right solutions for best use of complete range of BI capabilities: Reporting, Analysis, Dashboarding and Scorecards on a single, service-oriented infrastructure to manage data architecture (SOA). Together with Cognos Planning and across diverse silos while driving Cognos Financial Consolidation, these offerings provide a comprehensive Corporate Performance Management (CPM) costs down and revenues up." solution.12 * Excluding selected IBM products/services, in the GCC excluding Saudi Arabia 13
  8. 8. SOFTWARE GROUP GBM gives organisations the dynamic edge IBM Optim Integrated Data Management, enables The GBM Lotus Team organisations to more efficiently and effectively respond With over 15 Certifications in Lotus products, and being to emergent, data-intensive business opportunities, meet the Largest Lotus Business Partner in the Gulf region; we service level agreements for data-driven applications, are confident of understanding customer requirements, comply with data privacy and data retention regulations and architecting and providing for them real value. This value grow the business while driving down total cost of ownership. is based on business challenges solved using leading Optim helps with Data Archival, Test Data Management and IBM Software solutions, local skills and international best Data Privacy challenges. practices. FileNet P8 addresses the most demanding Compliance, WebSphere Software Solutions Content and Business process management (BPM) needs WebSphere is IBM’s integration software platform. Our for your entire organisation. It is a key element in creating one stop shop offers true customer value expected from a an agile, adaptable Enterprise Content Management (ECM) strategic partnership between GBM and IBM encompassing environment necessary to support a dynamic organisation the entire middleware infrastructure and offers the broadest that must respond quickly to change. range of software, after-sales services and tools needed to write, run and monitor 24/7 on demand Web applications and The GBM IM Team cross-product solutions. With over 80 Certifications in IM products, and total IM experience of over 200 person years (and growing); we The GBM WebSphere Team are confident of understanding customer requirements, GBM focuses on high-end, niche technical skills in the architecting and providing for them real value. This value middleware area and provides software services to clients is based on business challenges solved using leading across different industry verticals through a combination of IBM Software solutions, local skills and international best pre-sales and post-sales services. The GBM pre-sales consultants have a combined experience of over 250 person "GBM provides the most complete, practices. years in architecting and developing middleware based end-to-end capabilities for governing Lotus Collaboration Solutions SOA solutions. All GBM consultants have multiple IBM and industry certifications and provide enhanced industry and the process of software." IBM Lotus Software delivers software that empowers people solution expertise. to connect, collaborate and innovate while optimising the way they work, resulting in improved productivity and business performance through smarter collaboration.14 15
  9. 9. SOFTWARE GROUP We understand our customers needs and provide the right solutions IBM Rational Software Solutions The GBM Rational Team GBM provides the most complete, end-to-end capabilities With over 22 Certifications in IBM Rational products, we for governing the process of software and systems delivery are confident of understanding customer requirements and aligned with evolving business priorities using IBM providing real value. This value is based on merging leading IBM Rational Software Solutions. Rational’s software lifecycle Software solutions and local skills with international best management approach to software delivery focuses on practices. reducing business risk starting from Enterprise Architecture, Project and Portfolio management and integrating it into the Tivoli Software Solutions software life cycle process such as requirements, software IBM Service Management provides the expertise you need architecture and design, software configuration with build to design, build and manage a dynamic infrastructure and releases, change and software quality management and that enables you to improve service, reduce cost and assurance.The following solutions and brands are some of manage risk. Tivoli delivers the broadest, most integrated the key Rational Software offerings: management capabilities available to help customers deliver quality services efficiently and effectively. IBM® Rational® System Architect® solution helps you to build a business and enterprise architecture, a fully The GBM Tivoli Team integrated collection of models and documents across With over 50 Certifications in Tivoli products, and total five key domains: strategy, business, information, systems Tivoli combined team experience of over 150 person years; and technology. This comprehensive solution provides a we understand our customer needs, we provide the right shared workspace to empower faster, better-informed solutions and offer true value every time. strategic and tactical decisions, prioritise IT investments that support business goals and improve risk management of organisational transformation. "This value is based on merging leading IBM® Rational® Focal Point™ provides a comprehensive IBM Software solutions and local skills and decision support system for market and business-driven international best practices.” product, project and portfolio management that can help executives and teams to make the right decisions in order to deliver business, customer and market value.16 17
  10. 10. NETWORKING SERVICES GBM fuses the best with the best Networked computing has changed the way that organisations INSS Specialisations do business. It continues to evolve methods of working IT systems that can bring dramatic improvements in productivity • Project Management by transforming industries and creating opportunities for • Active entirely new market segments. - In-Building and wide-area Networking Solutions. - Unified Communications Solutions In respecting the crucial role of uncomplicated component - Network Security Solutions networking and integration of an organisation’s IT - Contact Call Centre Solutions infrastructure, GBM has built a cluster of world-class • Site Services consultants, architects and project managers to offer relevant - Computer Rooms and Data Centres consulting, integration, deployment and network support, - Building and Real Estate region wide. They are able to deliver large, complex, mission - Physical Security – Video Surveillance and Analytics critical Emerging Network Technologies and IT infrastructure - Access Control solutions. Under the collective guise of GBM Integrated - Other Security Systems Networking & Site Services (INSS), the right team mix is able - Video Conferencing/Audio Visual Systems to determine the most effective means of achieving the project - Intelligent/Smart Building Solutions objectives through network design, facility construction or • Structured Cabling renovation, environmental assessments and optimal resource • Implementation and PMO Services allocation. This mix has been carefully constructed over the years. Indeed, GBM’s special legacy relationship with IBM and Delivery is further enhanced by INSS’s integration with a decade-old partnership with Cisco adds considerable value by ensuring professional expertise that is the industry’s best, number of world-class strategic partners. These include many with the highest level of Cisco Certification. BlueCoat, Aeroscout, Arc Solutions, iST, NEOS, Nevotek, Riverbed, Panduit, Reichle & De-Massari MEA, F5, IronPort, "GBM Integrated Networking & Site Today GBM can truly say that the INSS division is the leading Symantec, Secure Computing, Trend Micro, Juniper, McAfee Gulf-wide networking solutions company, with more than 160 and Websense. Services (INSS) is the leading Gulf-wide Cisco networking specialists across GBM’s nine locations, all networking solutions company." able to connect 24/7 by Webex remote access to most systems.18 19
  11. 11. INTEGRATED TECHNOLOGY SERVICES The most complete menu of IT services Integration of the best of breed in product and skills is at the Undoubtedly, GBM’s Integrated Technology Services provide core of GBM’s culture. the industry’s most complete menu of IT services in the region. This culture is built from the realisation that business continuity and systems availability has become a very - GBM’s maintenance services protects IT investment and important aspect of Information Technology (IT) deployment. ensures the availability of an IT operating environment at all Simply put, GBM knows that the integration of all IT times. The criteria of maintenance at GBM includes quality components is at the heart of an optimum result. and depth of service, managed engineering improvements, parts support, responsiveness, financial planning, effective GBM’s Integrated Technology Services (ITS) has cultivated an communications and professionalism. offer comprising top-notch project management experts able to determine the most effective means of achieving the IT - GBM’s supportline services provides on-call IT answers to objectives and demands of organisations. all ‘how-to’ questions related to software installation and usage. In the case of software failures, the support line will GBM’s ITS specialists aim to provide a holistic eye, from ensure a speedy resolution by activating an on-site or remote deploying resources to end-product functionality, to a diagnosis, as well as providing regular information updates reliable, integrated, secure system, in addition to support on software fixes that may impact systems. and maintenance. - The mission of GBM’s platform services is to design and They have acquired solid experience in implementing and build a customer information infrastructure which is robust, supporting hardware and software products, as well as cost-effective, energy-efficient and dynamic. defining, designing and delivering customised solutions in today’s multi-faceted business environment. These services cover a combination of hardware and software technologies for the various operating systems "IBM and Cisco project management experts Nothing is left to chance, as whatever the situation, qualified that enable business process optimisation, without a single able to determine the most effective means of engineers can get connected to product specialists and point of failure. design engineering experts on the IBM network. Similarly achieving the IT objectives." for networking products, they have direct access to Cisco The installations of operating systems are performed Certified Internetwork Experts CCIE’s in the various according to best-practice standards and secure them technologies against intruders, as well as structuring them for peak performance.20 21
  12. 12. INTEGRATED TECHNOLOGY SERVICES Integration of all IT components is at the heart of an optimum result Virtual storage is an option for when the efficient Application Integration Middleware: The main use of hardware resources is crucial to a project. services under the AIM pillar are Enterprise Application Servers, storage and applications can be located at Integration services, and portal and application server an off-site server farm to provide the right resources services. at the right time to meet response times specified. Information Management pillar consists of services Indeed, the virtualisation of networks, servers, around the Enterprise Content Management suite of storage and applications makes the most efficient IBM products like IBM CM and Filenet and services use of the hardware resources, reduces the network around IBM Business Intelligence and Datawarehousing bandwidth, while providing sufficient resources, products. including computer power. This means a minimum strain on the organisations infrastructure, while still The Tivoli pillar consists of storage services around providing the required service levels for the business the TSM product, security services around Tivoli Identity processes. Management and access management, performance and monitoring which includes services around the Meanwhile, older installations can be audited Netcool product, as well as the Tivoli Monitoring suite and generally prepared for migration to the latest of products. Meanwhile, Tivoli Service Desk affords ITIL technologies so that they too become more efficient, consultancy services and services. power-saving and effective to maximise investment. The Messaging and Collaboration pillar consists of - GBM’s middleware services provide a comprehensive services around the Lotus and Domino suite of products. set of capabilities with a full range of services for the entire IBM software pillars, or stack of products. The pillars encompass Application Integration "GBM’s managed services is the strategic practice of Middleware (AIM), Information Management transferring day-to-day management responsibility (IM), Service Management (Tivoli) and Messaging and Collaboration (Lotus), and all include planning, for improved, effective and efficient operations." designing and implementation services. The GBM pillar services ensure customers are quickly enabled to use IBM software products and derive maximum benefit from the usage of the IBM software.22 23
  13. 13. INTEGRATED TECHNOLOGY SERVICES Managed Services for improved, efficient and effective operations GBM’s managed services is the strategic practice of transferring day-to-day management responsibility for improved, effective and efficient operations. Out Tasking: Provision of a dedicated skill-set resource, managed by the customer, for a duration set by customer. Managed Services: Provision of skilled resources to provide GBM management of a customer’s infrastructure, such as network, work stations, help desk, file servers and applications, to dedicated SLAs. Hosting of Production and Disaster Recovery sites: Physical hosting in a secure environment of the complete infrastructure of a customers IT assets, including communication lines, to dedicated SLAs. Managed Service Hosting: Physical hosting of customer’s IT infrastructure in a secure environment, with pro-active monitoring and service desk facilities, managed and controlled to SLAs by GBM specialist resources. "GBM ITS helps organisations Business Continuity and Disaster Recovery Consultation: prepare an end-to-end plan that Business Continuity & Disaster Recovery refers to a firm’s ability to recover from a disaster and/or meets international and local unexpected event and to swiftly resume or continue government specifications." operations. GBM ITS helps organisations prepare an end-to-end plan that meets international and local government specifications.24 25
  14. 14. PROFESSIONAL SERVICES A team of highly skilled and experienced consultants GBM appreciates that Information Technology is an essential part of being in today’s world; a part that organisations of all shapes, sizes and missions must make good use of. But how many professionals know or want to know the A-Z of Information Technology? GBM Professional Services comes to the fore by offering true-blue consultancy on IT in business. This is achieved by providing counsel on methods for the effective, efficient implementation of IT solutions and services through a team of highly-skilled consultants who are capable of conversing deep and broad to craft the right IT solution. These services may be offered independently, or as a total unified package that prescribes tailored IT business solutions based on IBM technology addressing all or part of the total solution. This expertise is drawn from mature markets, such as those of the United States and Europe, the emerging footprints of India and Pakistan, as well as the rapidly-growing regional markets in the Gulf. Guided by a legacy of trusted values, and underpinned by an extensive portfolio of state-of-the art products and services, GBM’s counsel is supported by the vast knowledge and "One of many examples of vertical expertise of IBM and Cisco. sector proficiency is GBM’s large The result is that GBM’s Professional Services consultants are core team of Professional Services available to engage on every facet of IT services and solutions. specialists from the banking and GBM harnesses agile methodologies and best practices to efficiently align a firm’s IT with strategic business goals. financial services industry."26 27
  15. 15. PROFESSIONAL SERVICES Aligning a firm’s IT with strategic business goals This region-wide, multi-disciplined team has extensive Notably, GBM Professional Services is acknowledged as the experience across a broad range of vertical sectors, such as expert in eGovernment solutions. Financial Services, Government, Education, Manufacturing, Oil and Gas, Hospitality, Transport, Healthcare and Utilities. GBM consultants have gained an in-depth knowledge of government rules and practices within the region and are To a large number of these customers, GBM is a total, end-to- sensitive to local cultural and language requirements. end solutions provider supplying equipment, software, network Testimonials show that eGovernment solutions provided by infrastructure, support and services. GBM have helped to improve the way governments work, and the manner in which they communicate both internally and One of many examples of vertical sector proficiency is GBM’s externally. large core team of Professional Services specialists from the banking and financial services industry. The majority of these Another area of strength is Project Management. The seasoned individuals have built a solid career in the financial Professional Services team has built up a book full of services industry before moving over to the technology side of credentials – from simple, single product implementations to the business. complex integration projects involving multiple systems and business partners. As a result, GBM Professional Services has implemented a large number of different solutions for banks and financial In addition, GBM Professional Services has a practice institutions across the region, many catering to the specific dedicated to the implementation of Enterprise business requirements of Islamic Banking. applications. In addition to its own resources, GBM Professional Services Here, GBM’s expertise spans Enterprise Resource Planning has access to a large pool of solution specialists from a wide (ERP), Enterprise Asset Management (EAM) and Human "E-government solutions offered by GBM have network of partners worldwide. Capital Management (HCM). Indeed, the team has successfully helped improve the way governments work and the implemented a large number of projects using applications manner in which they communicate both internally This means that the Professional Services team can offer IBM such as Oracle PeopleSoft Enterprise, Oracle JD Edwards solutions, such as Data Warehousing, Business Intelligence, EnterpriseOne, SAP R/3, SAP mySAP and IBM Maximo. and externally." Document Management, IT Asset Management, Portal, SOA and many others – all based on IBM technologies, utilising IBM-branded software.28 29
  16. 16. LEARNING SERVICES Continuous learning is a prerequisite for success GBM Learning Services is committed to appropriate IT learning, development and certification solutions for organisations throughout the region. Being the exclusive training provider for selected IBM products and services in the GCC excluding Saudi Arabia and a Cisco Learning Partner, GBM is able to offer a comprehensive range of IT learning and certification services, in GBM’s purpose-designed training centres or on location. GBM’s training solutions range from basic IT subjects to industry-recognised technical conferences and symposia, some representing sophisticated IT topics for experienced IT professionals and executives via a five-point approach: Assess Understand the issue Plan Outline a customised training solution Design Develop the content, infrastructure and/ or customised services Implement Deliver a training solution to time, environment and budget Run "GBM’s training solutions range from basic Provide customer service and measurement in technology, business IT subjects to industry-recognised technical and management skills conferences and symposia."30 31
  17. 17. AWARDS GBM is an award- winning organisation 2011 Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards ACN Top 20 System Integrators in the Middle East Public Sector Partner of the Year - Cisco Partner Summit Services Partner of the Year - Cisco Partner Summit 2010 Cisco Enterprise Partner of the Year - Emerging East, UAE - Cisco Partner Summit Best ICT Solutions Provider - Bahrain eGovernment Excellence Awards 2009 Cisco Enterprise Partner of the Year, Gulf & Pakistan - Cisco Partner Summit 2008 IBM Sales Excellence Award - Gulf ACN Top 50 IT Companies Kofax Implementation of Arabic OCR Solutions Cisco Enterprise Partner of the Year in MEA - Cisco Partner Summit 2007 IBM Achievement Award to GBM Pakistan Best Networking Integrator - Network Middle East Innovation Awards Outstanding Customer Satisfaction Award in MEA - Cisco Partner Summit Marketing Initiative of the Year Award - Citrix Partner Excellence Awards, Middle East EEMEA Business Partner Fastest Growth - Tyco, Business Partner Event, Dubai 2006 Highest Growth from IBM Government of Dubai Quality Appreciation Awards Best Systems Integrator in Middle East - Network Middle East Innovation Awards Outstanding Customer Satisfaction - GBM Dubai Enterprise Sales Award - Citrix Partner Excellence Award 2005 In Recognition of GBM Contribution to IBM Software Business Cisco Security Partner of the Year for the Gulf Region Best Networking Integrator Award - Network Middle East Innovation Awards Cisco IP Communications Partner of the Year - Cisco Partner Summit - Cisco Partner Summit 2004 Network Middle East Best Systems Integrator Award Cisco IP Communications Partner of the Year for the Gulf Region - Cisco Partner Summit 2003 Top Business Partner Achievement Award In Recognition of GBM Contribution to IBM Software Business Cisco Partner of the Year for Gulf Region - Cisco Partner Summit 2002 Cisco Partner of the Year for Gulf Region - Cisco Partner Summit Best Systems Integrator ME - Network Middle East Innovation Awards GBM is ISO-9001 certified since 1999.32 33
  18. 18. OFFICES ABU DHABI OMAN Gulf Business Machines (GBM) L.L.C. Gulf Business Machines (Oman) Co. L.L.C. P.O. Box 203, Abu Dhabi, United Arab Emirates P.O. Box 1476, Jibroo, Sultanate of Oman Tel: (+971) 2 408 4444 Tel: (+968) 24 559 800; Fax: (+968) 24 568 833 Fax: (+971) 2 627 2498 BAHRAIN QATAR Gulf Business Machines B.S.C. (c) GBM Qatar W.L.L. P.O. Box 819, Manama, Kingdom of Bahrain P.O. Box 9307, Doha, Qatar Tel: (+973) 17 584 333; Fax: (+973) 17 584 334 Tel: (+974) 4 4073111; Fax: (+974) 4 4073222 Bahrain Business Machines W.L.L. P.O. Box 10554, Manama, Kingdom of Bahrain Tel: (+973) 17 584 333; Fax: (+973) 17 584 343 PAKISTAN DUBAI GBM Pakistan W.L.L. Gulf Business Machines B.S.C. (c) P.O. Box 9226, Dubai, United Arab Emirates Islamabad Tel: (+971) 4 343 5353; Fax: (+971) 4 343 3232 Office No.16, 2nd floor, VIP square, Plot 25 I-8 Markaz, Islamabad, Pakistan United Computer and Tel: (+92) 51 4861236-7 Management Consultancy Fax: (+92) 51 4861238 P.O. Box 9226, Dubai, United Arab Emirates Tel: (+971) 4 343 5353; Fax: (+971) 4 343 6868 Karachi 5C-6C Prime point Bldg., Mezzanine Floor, JEBEL ALI Main Khayaban-e-Ittehad, Phase VII Gulf Business Machines Defence Housing Authority, Karachi, Pakistan Personal Systems Divisions Tel: Pabx: (+92) 2135316145-50 P.O. Box 16829, Jebel Ali, United Arab Emirates Fax: (+92) 21 35381273 Tel: (+971) 4 451 1999; Fax: (+971) 4 451 1998 Lahore KUWAIT 167, street 11, Cavarly Ground Extension, Khorafi Business Machines W .L.L. Lahore Cantt. 54810, Lahore, Pakistan P.O. Box 4175, Safat 13042, Kuwait Tel: (+92) 42 36625501-2 Tel: (+965) 1844433 ; Fax: (+965) 22233280-1 Fax: (+92) 42 36625311 34
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