Your SlideShare is downloading. ×
Passenger reservation information system222222
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Saving this for later?

Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime - even offline.

Text the download link to your phone

Standard text messaging rates apply

Passenger reservation information system222222

280
views

Published on

hi

hi


1 Comment
1 Like
Statistics
Notes
No Downloads
Views
Total Views
280
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
14
Comments
1
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Ashutosh singh(65) 076064 Mechanical
  • 2.  Second largest network under single Management Largest Employer in India 12 million Passenger everyday 15 Zones, 6853 stations, 300 yards
  • 3.  Rising input cost upto 200% Unavailibility of easy, correct & timely access to information Proper management of resources Better Customer Service
  • 4.  Reduce cost Reduce burden on staff Improve efficiency Provide better Customer Service
  • 5.  Adoption of Customer-centric IT applications  PRS  UTS  NTES  FOIS
  • 6.  Integration of all reservation counters  CONCERT ( Country wide Network of Reservation and Ticketing counters) National Train Enquiry System (NTES)  Running position and arrival of train  Information passed on to customers via IVRS and Web
  • 7.  Passenger Reservation System (PRS)  Web enabled  Journey Planning/Fare/Availibility  Reservation between any pair of station  Automatic upgradation  Uses centralized database  97% reservation made through PRS presently
  • 8.  IRCTC To remove burden on employees at booking counters. Online ticket reservation system Payments can be made both on Debit/Credit Card Uses the Centralised database of Railways
  • 9.  Freight Operating Information System (FOIS) Instant information of current status of goods in transit Helps in managing inventory Helps in assest utilization
  • 10. Benefits to customers Transperancy Universal Booking Counters Upgradation/ instant update of Status Reduced wait time Customer satisfaction
  • 11. Benefits to Railways Increased efficiency Optimal utilisation of berths Analysis of traffic pattern for better overall planning Reduction in Revenue losses Saving on Manpower Eliminate possibilities of fraud
  • 12. THANK YOU