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GA National Guard Child & Youth Program Family Member Satisfaction Survey
 

GA National Guard Child & Youth Program Family Member Satisfaction Survey

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Dear Military Family Member, ...

Dear Military Family Member,

As part of the contract under which the National Guard Child and Youth Program operates, we have been asked to survey Families who have utilized Child and Youth Program resources and services from the period of 1 June 2012 to present. The purpose of this survey is to gather valuable information related to current strengths of the program as well as areas where continued development could be targeted for improvement. Ultimately, our goal is to ensure the state/territory Child and Youth Program is adequately meeting the needs of our military-connected population.

We invite you to take a few minutes (10-15) to complete the Family Member Satisfaction Survey online. You may do this by clicking on the following link: https://www.surveymonkey.com/s/2013Family Information gathered from this survey is completely anonymous and will only be used to improve services provided by the Child and Youth Program at the state/territory and national levels. If you are unable to complete the survey online, a PDF version has been attached to this email for you. Please mail or email the PDF version of the survey to ATTN: Ms. Erin Berry, Eastern Region Assistant Program Manager, 434 Chase Road, Columbus, OH 43214 or erin.berry@cog-ps.com.

Deadline for completion and submission of Family Member Satisfaction Surveys is 9 August 2013. Should you have any questions regarding the information contained in this email, please feel free to contact your Lead Child and Youth Program Coordinator for further information.

Very respectfully,

Kara B. Coleman, MSW, LCSW
Child & Youth Services Director
Georgia National Guard
Family Program Office
CNGC 1000 Halsey Avenue, BLDG 447
840 Finch
Marietta, GA 30060
Office: 678-569-5860
Cellular: 404-308-2208
Fax: 678-569-3910
www.GeorgiaGuardFamilyProgram.org/youth

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    GA National Guard Child & Youth Program Family Member Satisfaction Survey GA National Guard Child & Youth Program Family Member Satisfaction Survey Document Transcript

    • Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. What do you see as overall strengths of the Child and Youth Program in your state/territory? What do you see as areas needing targeted for improvement in your state/territory’s Child and Youth Program? What impact has the Child and Youth Program had on your military youth(s)? Demographic information: State/Territory: _______________________________________________________________ Service Member Family Member Other Service Component: ARNG ANG Other Ages of Youth/Dependents (check all that apply): 0-5 6-12 13-18 Email Campaigns Briefing Flyer/Brochure Newsletter Facebook Twitter State/Territory Website JSS Website Other Please Explain: __________________________________________________________________
    • Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. Areas of Consideration: 1 2 3 4 5 N/A The level of programming provided during state/territory-level events for children and youth The programming and support provided for children and youth during Yellow Ribbon events (pre- deployment, during deployment and reintegration) The timeliness by which Child and Youth Coordinators provide resources and information when contacted and requested The marketing of Child and Youth Programming opportunities for involvement (i.e. Symposiums, Teen Councils, Camps, Retreats, etc.) The marketing of youth-related services available to military-connected Families throughout the deployment cycle The level of communication between Child and Youth Program Coordinators and families with deployed Service Members The degree of supervision provided during state/territory sponsored events and activities by staff, contractors and/or volunteers The overall attention placed on ensuring the safety and well-being of participating children and youth The implementation of respectful and appropriate behavior management techniques utilized during events Professionalism of Child and Youth Program Coordinators during events, briefings and trainings Overall satisfaction with the Child and Youth Program in your state/territory Please rate your overall satisfaction in the following areas on a scale of 1-5. Designated point values are as follows: 1 = Not at all 2 = Somewhat Satisfied 3 = Indifferent 4 = Satisfied 5 = Very Satisfied N/A Not Applicable
    • Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. Areas of Consideration: 1 2 3 4 N/A Child and youth programming and support provided increased overall youth preparedness when faced with deployment and/or lengthy separations Youth-related resources and support provided improved overall readiness to manage the challenges and emotions associated with deployment/lengthy separation from service member Programming and activities provided by the Child and Youth Program improved overall youth resilience and ability to positively cope with change Child and Youth Program services provided necessary information and support for equipping youth with positive stress management skills Engagement in youth-related programming and activities provided opportunities for greater leadership development Child and Youth Program services and support equipped youth with positive problem solving skills Engagement in Child and Youth Program events increased opportunities for positive youth networking and relationship-building Youth-related resource and referral inquiries resulted in greater awareness of services available for military- connected youth Family Satisfaction Surveys developed and distributed by Cognitive Professional Services Inc. For each statement below, please rate the degree to which the Child and Youth Program services and support have been helpful to your family.. Designated point values are as follows: 1 = Not Helpful 2 = Somewhat Helpful 3 = Helpful 4 = Very Helpful N/A Not Applicable