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What retailers and retail customers have been waiting for....


Fujitsu Market Place - Experience the power of ‘One’ …

Fujitsu Market Place - Experience the power of ‘One’

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  • 1. WHAT RETAILERS AND RETAIL CUSTOMERS HAVE BEEN WAITING FOR... FUJITSU Market Place 63% Experience the power of ‘One’ This comes at a time when the retail sector is experiencing the biggest upheaval in its history… of retailers say that increasing the average sale per customer is their No. 1 focus1 The Retail Revolution Customers are changing Workflows are changing Business is changing 70% $2 billion 60% is the amount U.S. retailers were expected to spend on business intelligence (BI) in 20133 ■ Big Data ■ Profile analytics ■ Cloud computing report purchasing from a retailer after shopping both its online and physical store2 ■ Seamless experiences ■ Personalization ■ Mobile access of all U.S. retail sales will involve the internet in some way by 20174 ■ Global competitors ■ Shifting demographics ■ Channel convergence Retailers must respond 15-30% is the amount that omni-channel shoppers are likely to spend over multi-channel consumers (who spend 15-30% more than single channel shoppers) Sell where it makes sense to sell Improve store efficiency with a complete view of your customers Break the barrier between orders and in-store shopping Mix technology deployments to suit your channel How can Fujitsu help? With FUJITSU Market Place: A revolutionary Point of Service application that increases retailer revenues by improving both customer service and enterprise efficiency in an omni-channel world. 360º FUJITSU MARKET PLACE COULD REVOLUTIONIZE YOUR RETAIL ENVIRONMENT Find out more Fujitsu International Retail Survey 2013 Price and Availability Drive Retail Consumers’ Choice of Purchase Channel, Gartner, May 2013 Five Big Data Trends Revolutionizing Retail,, August 2013 4 U.S. Cross-Channel Retail Forecast 2012-2017, Forrester 1 2 3