Biometrics, the science of identifying people by physical or behavioral characteristics, has been a successful technology in criminal justice for decades. It has increasingly become commonplace when travelling and even in interactions with many civil government organizations.
The enterprise has been slower to adopt the use of biometrics, but recently the investment case has begun to swing in favor of commercial deployments in both staff and customer facing systems. Companies are eager to benefit from biometric deployments, realizing improved security and data protection compliance, coupled with an ability to reduce costs through automation.
Dr. Alex Bazin, Head of Biometrics, Fujitsu examines those areas of commercial life where biometric systems are becoming increasingly commonplace: customer contact centers, time and attendance systems, password management and logical access control. He also discusses how biometrics might be affected by the trend of the moment, cloud computing.