The Rise of Cloud and Hosted Communications: A 2011 Update

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Frost & Sullivan analyst briefing on the rise of cloud and hosted communications

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The Rise of Cloud and Hosted Communications: A 2011 Update

  1. 1. The Rise of Cloud and Hosted Communications: A 2011 Update<br />Jessie Yu<br />Industry Analyst<br />ICT Practice<br />Frost & Sullivan<br />October 2011<br />
  2. 2. Focus points<br />The Cloud and Hosted communications in the conferencing framework <br />The upcoming research studies from Frost & Sullivan :<br />P5A4-64, 2011 Audio and Video Conferencing Services Market<br />P 5A5-64, 2011 Web Conferencing Software and Services Market<br />
  3. 3. Agenda<br />Major Market Trends<br />1<br />Market Outlook in Asia Pacific<br />2<br />Key Growth Initiatives<br />3<br />Competitive Landscape<br />4<br />Key Takeaways<br />5<br />
  4. 4. Major Market Trends<br />1<br />Conferencing services are stepping into realm of collaboration space<br />2<br />Success of customer turnover become the key to drive growth<br />3<br />Malaysia, India, China are the emerging growth countries in Asia Pac<br />4<br />New pricing models are introduced to increase the usage<br />5<br />Mobility has become the technology-focus for all established vendors.<br />Source: Frost & Sullivan analysis.<br />
  5. 5. Collaboration Applications expected to lead in growth during forecast period<br />Overall CAGR <br />(2010–2017): 9.4%<br />On-Premise Applications <br />Market Opportunity<br />$6.7 Mn<br />$4.1 Bn<br />$3.8 Bn<br />Note: All figures are rounded. The base year is 2010. Source: Frost & Sullivan analysis.<br />
  6. 6. Collaboration in the Cloud continues its high growth: Audio, Video and Web SaaS Conferencing<br />Market Size: <br />$1.3 Bn<br />Market Size: <br />$544 Mn<br />Market Size: <br />$256 Mn<br /><ul><li>Market size doubled in the last 5 years, expected to double again in 5 years
  7. 7. SaaS offerings of web conferencing is gaining robust awareness, especially among developing countries such as India, China, Malaysia</li></ul>Source: Frost & Sullivan<br />
  8. 8. SaaS Web Conferencing leads the growth<br />Overall CAGR <br />(2010–2017): 13.2%<br />Asia Pacific <br />Conferencing Services<br />Market Opportunity<br />$1.3 Bn<br />$619.2 Mn<br />$543.7 Mn<br />Note: All figures are rounded. The base year is 2010. Source: Frost & Sullivan analysis.<br />
  9. 9. Drivers and Restrains – Overall market<br />
  10. 10. Technology, economy and environment create the perfect conditions for conferencing services<br />User Driven IT and Web 2.0 adoption<br />Multiple forces are coming together to produce<br />a market ripe for change<br />The bandwagon of Cloud<br />The rise adoption of smart phones and tablets<br />Technology convergence of agile and flexible integrations<br />Organizational wide usage of video conferencing<br />The needs of Social media apps<br />Fast moving of Communication Technology <br />Source: Frost & Sullivan<br />
  11. 11. Key initiatives for customers to adopt conferencing services<br />
  12. 12. Regional Breakout<br />Regional Distribution, 2014<br />Regional Distribution, 2010<br />Note: All figures are rounded. The base year is 2010. Source: Frost & Sullivan analysis.<br />
  13. 13. Intense competition among global vs. local market participants<br />Local APAC players<br />Global Players<br />
  14. 14. Local players are gaining share<br />54.5%<br />45.5%<br />53.9%<br />46.1%<br />C<br />2009<br />2010<br />B<br />A<br />Note: All figures are rounded. The base year is 2010. Source: Frost & Sullivan analysis.<br />Global CSP are dominating the audio conferencing services segment with the well established service capability world-wide<br />Japan is the largest country with demand of video conferencing bridge services, leading to an absolute dominant position for local players<br />Fierce competition between global and local vendors in web conferencing segment<br />A<br />B<br />C<br />
  15. 15. Notable M&A/Partnership drive the market into more integrated stage<br />ACQUIRE<br />ACQUIRE<br />ACQUIRE<br />ACQUIRE<br />Partner<br />
  16. 16. Key Take-Aways<br />Opportunities <br />Abound!<br />Mobility is set to boost the usage<br />Technology standardization drives growth<br />Collaboration technologies are blurring<br />China & India will be key focus markets in the future<br />SaaS continues leading the growth<br />Social applications integrating into the cloud<br />Regional vendors getting more active<br />Increasing competition & consolidation<br />
  17. 17. Frost & Sullivan Collaboration Research – 2012 Studies<br />
  18. 18. Next Steps<br /><ul><li>Register for the upcoming briefing for Japan Collaboration Market on November 15th 2011. (apacfrost@frost.com)
  19. 19. Launch of CY2011 Video Conferencing Endpoint and Infrastructure Study in early Nov, followed by a related analyst briefing in March 2012. (apacfrost@frost.com)
  20. 20. Request a proposal for or Growth Partnership Services or Growth Consulting Services to support you and your team to accelerate the growth of your company. (apacfrost@frost.com)
  21. 21. Participate in our global Growth, Innovation and Leadership program (http://www.gil-global.com)
  22. 22. Register for Frost & Sullivan’s Growth Opportunity Newsletter and keepabreast of innovative growth opportunities. (www.frost.com/news)</li></li></ul><li>Follow Frost & Sullivan on Facebook, LinkedIn, SlideShare, and Twitter<br />http://www.facebook.com/pages/Frost-Sullivan/249995031751?ref=ts<br />http://www.linkedin.com/companies/4506<br />http://www.slideshare.net/FrostandSullivan<br />http://twitter.com/frost_sullivan<br />
  23. 23. For Additional Information<br />Donna Jeremiah<br />Corporate Communications<br />Asia Pacific<br />+603 6204 5832<br />djeremiah@frost.com<br />Carrie Low<br />Corporate Communications<br />Asia Pacific<br />+603 6204 5910<br />carrie.low@frost.com<br />Jessie Yu<br />Industry Analyst<br />ICT<br />apacfrost@frost.com<br />Jessie Loh<br />Corporate Communications<br />Asia Pacific<br />+65 6890 0942<br />jessie.loh@frost.com<br />

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