The Impact of trends in the ICT market on Project Management


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The Impact of trends in the ICT market on Project Management

  1. 1. Trends in learning – A summary of how we are How MegaTrends are driving the development* Frost & learning space evolving from across our seeing theSullvan’s Future Global ICT Trends requirements of Project Managers in the ICT industry client base * Trends in Learning & Development * Trends in Project Management 1
  2. 2. These are the Mega trends we see impacting ICT in the future Wireless Intelligence: Wireless technology enabled by advancement in cellular networks, satellite networks, RFID, Wi-FI and WiMax will lead to IT infrastructure and , other services to be 80% wireless on a single integrated platform in 2020. With real-time video surveillance, virtual Monitoring and secure, high-speed, wireless data SMART Clouds: The Next Trend in Cloud networking, this intelligence will be managed by a central Computing: The next paradigm shift in cloud server which commands different emergency services to computing will be the advent of SMART Clouds. detect, react, prepare, respond and even predict events. These flexible customized clouds can address a particular business (or personal) need for a specific period of time and can be integrated with existing on- premise IT infrastructure base - seamlessly and securely. This new cloud momentum is expected to ‘S” Governance throw open new business models leading to a confluence of new technological applications and ‘S’ SMART Cities and SMART Infrastructure: With the Citizen ‘S’ S opportunities for software vendors vendors. Business advent of technology and i f d f h l d infrastructure ddevelopment, l there will be a shift from “GREEN” to “SMART” concept. Citynning ‘S’ Some of the SMART initiatives will find its way into Buildings elements of Energy, Technology, Grids, Cars, Buildings, Utilities and Infrastructure. Energy efficiency and zero ‘S’ ‘S’ emissions will be the basic premise of such initiatives. Energy Mobility ‘S’ ICT SPACE JAM: Future of Satellites: With the launch of GALILEO, and around 900 new satellites by 2020, new navigation and communication technologies will Generation Y: Most educated, affluent, assertive and be enabled, leading to multiple innovations in IT literate generation in history, these digital natives Machine to Machine Machine-to-Machine (M2M) communications, Mobile between 15 – 35 years will have distinct values, beliefs, Satellite Services (MSS), and increase in broadband attitudes, lifestyle and behavioural patterns influencing speed. product, technology development and marketing strategies in 2020. Constituting 34% of global population in 2020, Generation Y will be the most adaptive to change, ready to experiment with new technologies with high purchasing power Particularly in emerging markets power. markets, these young people provide a huge opportunity 2
  3. 3. These are the Mega trends we see impacting ICT in the future(Cont...) Innovative Technologies of the Future: The next Geo-Socialization: Th next platform of social networking G S i li ti The t l tf f i l t ki emerging technologies to watch out for will be in areas of will rely on geographic services and capabilities such a nanomaterials, flexible electronics, lasers, SMART materials geocoding and geotagging. These collaborative web and so on, These technologies will drive multiple mapping techniques will result in new trends of networking applications and present a potentially high ROI for digital marketing and innovative ways of socializing companies in 2020. furthering the evolution of interaction between individual and organizations organizations. Reverse Brain Drain and CXO Positions in Future Broadband Applications: Around 50 billion Developing Economies Mostly evident in countries devices will be connected by broadband in 2020 with like India and China, reverse brain drain as a concept innovative applications in healthcare, business, education implies a massive reversal of highly educated and and entertainment sectors. Evolving Artificial Intelligence skilled workers back to their homeland. This trend will (AI) and broadband technologies will lead to sophistication also see proliferation of non-resident population filling of major applications resulting in virtual companies, up CXO jobs and salaries and benefits in these business conferences, defence simulation, virtual countries will eventually outstrip the Western World. classroom and even virtual space tours to name a few few. Many Europeans Man E opeans and Ame icans will seek jobs in Americans ill these developing countries in the future. 3
  4. 4. This is how we see the learning space evolving involvingcross-industry trends Need to reduce costs to remain competitive without impacting d l delivery or quality lLower cost base of competitionfrom growth economies Need to focus on value rather than price Need to maximise people as a business asset Need to increase customer centricity to align product portfolio with customers strategyMaturing products in established Need to adopt a service orientated businessmarkets Need to manage business profitably through transition Need to drive innovation to create next generation products based on market attractiveness Need to develop new acquisitions, partnerships and channels to market for new regionsGrowth opportunities in emerging Need to align marketing and sales to drive demandmarkets (BRIC+) creation in new regions Need to integrate new businesses quickly and effectively to realise benefits 4
  5. 5. These needs can be segmented in to three key themes, each with its related challenges The GROWTH challenges The INNOVATION The LEADERSHIP challenges g Challenges gNeed to increase customer centricityto align business plans – salesexcellence in mature markets to put Need to reduce costs to remain Need to develop new acquisitions,the customers drivers at the start of competitive without impacting delivery partnerships and channels to marketthe business development planning – innovate to do more with less for new regions – informed and agileprocess leadership teams Need to maximise people as a Need to adopt a service orientatedNeed to focus on value rather than business asset – developing a Talent business – innovation in the businessprice – Value based marketing, pricing marketing infrastructure to retain existing talent g model and culture (Structural Process (Structural,and selling of products and services and a coaching culture to develop and People) talent Need to drive innovation to create Need to manage business profitablyNeed to align marketing and sales to next generation products based on through transition – increaseddrive dd i demand creation in new regions d ti i i market attractiveness -Innovation as a commercial awareness at all levels– Sales and Marketing alignment to business capability (Ideation + Need to integrate new businessesoptimise focus on which market Assessment + Commercialisation) quickly and effectively to realiseopportunities to pursue benefits – getting the job done by working across cultural, geographical ki lt l hi l and operational boundaries 5
  6. 6. These are a selection of trends that are driving the growth in demandfor developmental programmes in certain subjects Growth related Innovation related Leadership related p g programmes p g programmes p g programmes Customer-centric Consultative Ideation and creativity Coaching and mentoring skills Selling (CCS) Sales excellence benchmarking Innovation management (how to Commercial awareness simulations farm lightning) Value based Talent acceleration programmes marketing/sales/pricing Innovation as a business capability (Open vs Closed innovation) Decision making Sales and Marketing alignment Social media insights Working across cultures / diverse Understanding our customers teams Commercialisation of technology Customer service excellence Rapid team building Building value from IP 6
  7. 7. Project Management Key ThemesPAST Organisations are moving away from investing purely in project management certification training e.g. Prince, Prince 2, PMP etc Current theme is to include development in the following areas:PRESENT Leadership skills - in order for project managers to successfully execute projects then they need skills to be able to lead & influence others Commercial skills – To b more commercially aware. Learning how to i l kill be ll h build a business case, present a business case, understand basic financial fundamentals Agile Project Management - encourages stakeholder involvement, il j k h ld l feedback, objective metrics and effective controls. Competency Models – helping to define ‘good practise’ competencies then helping to measure the individuals skills against where they need to h h l i h i di id l kill i h h d be. Change Management – projects usually drive change which mean managers need an understanding of how to manage change successfully d d t di fh t h f ll 7
  8. 8. Our approach to developing optimal blended learning solutionarning modality Type of learning Knowledge Competence Competence Learner style transfer development implementation preference Facilitated Workshop • ••• •• Pragmatist & Activist Traditional classroom • ••• •• Theorist & Activist Bite sized • •• ••• Pragmatist & Theoris gce to face Assessed simulation • ••• •• Activist Business games •• ••• •• Theorist & Activist Coaching intervention • •• ••• Pragmatist & Reflect Broadcast webinar ••• • • Theorist Interactive webinar b •• •• •• Pragmatistrtual Collaboration •• •• •• Activist Remote coaching • •• ••• Reflector On-demand coaching • •• ••• Pragmatist Level 1 – Knowledge (30% interactivity) ••• • • Theorist Level 2 – Comprehension (50%) •• •• • Theoristlearning Level 3 – Application (60%) • •• • Theorist & Activist Level 4 – Complex simulation (90%) • ••• •• Activist Structured programme p g • •• •• Theorist & Reflectorstance l t learning i On demand resources •• •• • Theorist & Reflectornchronous OTJ learning •• •• ••• Pragmatistpport OTJ mentoring •• •• ••• Pragmatist & Activist Ask the expert/Thought leader •• •• •• Pragmatistynchronous Social media, Wiki’s, Blogs and VLogs • •• ••• Reflector & Pragmatipport Learner networks •• ••• •• Pragmatist & Reflect OTJ troubleshooting / FAQ / How do I? •• •• ••• Pragmatist Sub optimal option p p• Moderate learning option• • Optimal learning option 8
  9. 9. Contact detailsIf you have any questions or feedback, please feel free to contact medirectlydi tlMartha LewisAccount ManagerFrost & SullivanTel: 00 44 (0) 207 915 7837Email: martha.lewis@frost.comThank you. 9