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Telecommunication Takes On Healthcare

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  • 1. Role of Telecommunications in HealthcareRole of Telecommunications in Healthcare Industry DisruptionIndustry Disruption Moderator: Daniel RupparModerator: Daniel Ruppar Speakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi Parakkal © 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
  • 2. Daniel Ruppar Global Program Lead, Connected Health Today’s Moderator and Panelists Natasha Gulati 2 Senior Industry Analyst, Connected Health Shruthi Parakkal Industry Analyst, Connected Health
  • 3. Focus Points 1. What are regional trends and challenges in adoption of advance telecommunication tools in healthcare? 2. What are some unmet market needs that telecom companies are uniquely positioned to service? 3 3. How are leading telecoms around the world catering to the needs of the healthcare industry? 4. What are the key success factors for a telecom business model in healthcare? 5. How will telecommunications transform healthcare delivery in the future?
  • 4. Poll Question Which of the following technologies do you see as a real game changer in healthcare over the next 5 year? a) Wearable devices b) mHealth c) Machine-2-Machine communication d) Internet of Things 4
  • 5. Applications for Telecommunications in Healthcare Delivery mHealth Apps Mobile Payments RPM Personal Emergency Response System (PERS) Remote Doctor Services Integration of Smart Communities Telecom Services for the Healthcare Industry: Applications of Telecommunications in Healthcare Delivery, Global, 2013 5 Telephony Fixed and Mobile Broadband Digital Signage Internet Protocol Television (IPTV) Cellular Communication M2M Communication Cloud Services Traditional Telecommunications Offerings Enterprise Offerings for Healthcare Providers Video Telemedicine RPM Healthcare IT Platform Clinical Apps Enterprise Mobility Solutions Asset Management Solutions Patient Entertainment Systems Healthcare Offerings for Consumers Source: Frost & Sullivan
  • 6. • Trillion dollar industry and still growing • Important alternative revenue streams • Strong untapped potential for connectivity solutions • Top of mind issue for consumers and company stakeholders The Dilemma for Telecommunications Service Providers 6 • Telecoms still largely limited to providing traditional offerings • Absence of a coherent healthcare strategy • Inability to establish a sustainable business model Source: Frost & Sullivan
  • 7. Current State of Telecommunications in Healthcare Delivery – North America Fingers crossed for favorable regulations Leading market participants – AT&T, Verizon, Sprint 7 Source: Frost & Sullivan
  • 8. Current State of Telecommunications in Healthcare Delivery – LATAM Fiefdom of a single ruler Leading market participant – 8 Source: Frost & Sullivan Leading market participant – Telefonica
  • 9. Current State of Telecommunications in Healthcare Delivery – Europe Opportunities for telecoms to capitalize on replacement of legacy systems Leading market participants – BT, Orange, Vodafone, T-Systems 9 Source: Frost & Sullivan
  • 10. Current State of Telecommunications in Healthcare Delivery – Asia-Pacific The land of abandoned pilots Leading market participants – Telstra, SK Telecom, Bharti Airtel, Tata Docomo 10 Source: Frost & Sullivan
  • 11. Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013 Healthcare Providers Mobile communication Mobile broadband Cloud services Unified communications Managed services Industry vertical cloud Enterprise mobility Asset management Bedside entertainmentHealthcare IT Clinical apps PERS Telecom Services for the Healthcare Industry: Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013 Video telemedicine Telesurgery P738-48 11 Source: Frost & Sullivan M2M communications Patients and Consumers Government and Payers Telephony VOIP broadband Fixed broadband Wireless connectivity National broadband Community care Education IPTV Bedside entertainment RPM Healthcare IT platforms Electronic and mobile payments Educational messages Patient monitoring apps Fitness and wellness apps SpecializationFocus Key ICT HC
  • 12. The Opportunistic Nature of Telecoms Chronic Disease Management Remote Patient Monitoring Healthcare IT Platforms P738-48 12 Source: Frost & Sullivan Video Telemedicine Aged Care Education and Awareness
  • 13. The Risks in Healthcare RiskMitigationStrategies Keeping pace with technology evolution Consumer Portfolio Diversity 1. % of revenue from traditional telecommunication s offerings versus Regulatory transitions P738-48 13 Source: Frost & Sullivan RiskMitigationStrategies Unforeseen competitors Identifying the right ecosystem partners Consumer engagement and adoption s offerings versus industry-specific solutions 2. Within healthcare % of revenue from different products and stakeholders Ability to generate tangible returns
  • 14. A World Only Half Explored P738-48 14 Source: Frost & Sullivan
  • 15. New Age Healthcare Enabled by Telecommunications Services P738-48 15 Image source: Med Tech Insider, Aurametrix, Xcluesiv, The University of Chicago Medicine, Engadget, Marathon Health Source: Frost & Sullivan Seamless information gathering, collation, analytics, and disseminationSeamless information gathering, collation, analytics, and dissemination
  • 16. Telehealth Creating Your Strategy Canvas Value Proposition Key Success Factor ; Technology of Choice • Business sustainability • Social • Business sustainability • Social End GoalEnd Goal Real-time ubiquitous access to healthcare services Identifying the right ecosystem partners Cloud based platforms for mHealth and telemedicine Healthcare Ability to connect P738-48 16 Source: Frost & Sullivan Cloud platforms Connected Devices • Social responsibility • Social responsibility Healthcare integration and interoperability Ability to connect diverse healthcare stakeholders Hybrid Clouds Passive yet seamless vigilance Creating a rich and robust platform Embedded sensors in conspicuous or mundane accessories
  • 17. Next Steps Develop Your Visionary and Innovative Skills Growth Partnership Service Share your growth thought leadership and ideas or join our GIL Global Community P738-48 17 Join our GIL Community Newsletter Keep abreast of innovative growth opportunities
  • 18. Your Feedback is Important to Us Growth Forecasts? Competitive Structure? What would you like to see from Frost & Sullivan? P738-48 18 Emerging Trends? Strategic Recommendations? Other? Please inform us by “Rating” this presentation.
  • 19. Follow Frost & Sullivan on Facebook, LinkedIn, SlideShare, and Twitter http://www.facebook.com/FrostandSullivan https://www.linkedin.com/groups/Transform-Health-Frost-Sullivan-4823253 P738-48 19 http://twitter.com/frost_sullivan https://www.linkedin.com/groups/Transform-Health-Frost-Sullivan-4823253 http://www.slideshare.net/FrostandSullivan
  • 20. For Additional Information Jennifer Carson Corporate Communications Healthcare (210) 247-2450 Jennifer.carson@frost.com Reenita Das Partner Healthcare (408) 857-9386 rdas@frost.com 20 Natasha Gulati Senior Industry Analyst Healthcare, +603 6204 5876 natasha.gulati@frost.com Daniel Ruppar Global Program Director Healthcare (210) 247-2428 Daniel.ruppar@frost.com