Japanese Unified Communications (UC) Market Trends


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Frost & Sullivan Analyst Briefing on Japanese Unified Communications (UC) Market Trends

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  • Japanese Unified Communications (UC) Market Trends

    1. 1. Japanese Unified Communications (UC) Market Trends Tetsuya Niihara, Industry Analyst Information & Communication Technologies 16 May 2012© 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property ofFrost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
    2. 2. Today’s Presenter Tetsuya Niihara, Industry Analyst Frost & Sullivan Niihara does research and analysis of various Japanese ICT industry— from market size, market share, competitive landscape, to distribution channels, mostly he monitors the Unified Communications and Information Security markets. Over 4 years of experience in industry research and analysis 2
    3. 3. Focus Points1. Frost & Sullivan’s UC market definition2. Understand the market trends for Japanese UC market3. Understand the key market drivers and restraints4. Understand the key UC applications segments5. Understand the growth trends & future opportunity areas6. Conclusion: Key take-aways 3
    4. 4. Frost & Sullivan’s UC Market Definition Unified Communications Within Outside the Unified Messaging the Enterprise Enterprise Mobility Conferencing & Collaboration Presence Presence Presence Unified Client Contact Center Presence Email Enterprise Telephony Unified Communications (UC) is the integration of the various tools and applications used within an enterprise and with external partners for business communications. 4
    5. 5. Understand the Market Trends for Japanese UC market 5
    6. 6. Understand the Key Market Drivers and Restraints 1 Years 2-3 Years Increasing recognition of UC solutions towards to disaster recovery and BCP (Business Continuity Planning) perspective.Market Drivers Especially, after the earth quake disaster. Increasing awareness of UC solutions in Japanese enterprises, regardless of vertical and horizontal segment. Lowering price competition among UC vendors. Declining mindset of ownership, due to increasingMarket Restraints cloud computing awareness. Increase in price sensitivity towards to IT investment. Unstability of Japanese economic situation with earthquake disaster, Thai flooding and a strong Japanese yen rate. Impact: High Medium Low Source: Frost & Sullivan analysis 6
    7. 7. Understand the Key UC Applications Segments Unified Communications Market: UC Applications Opportunity (Japan), CY 2011 Enterprise Telephony 48.6% Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan analysis 7
    8. 8. Market Forecasts by Technology Segment Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014Revenue ($ Million) Traditional IP Email Conferencing & Contact Center IM / Unified Mobility Telephony Telephony Collaboration Apps Presence Messaging CAGR: CAGR: CAGR: CAGR: CAGR: CAGR: CAGR: CAGR: 3.4% 11.6% 10.4% 13.3% 3.6% 15.3% 10.9% 14.4% Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan 8
    9. 9. Conclusion: Key Take-Aways Increasing of price sensitivity in Japanese enterprise 1 due to economic situation. Therefore, increasing price competition among UC vendors. Increasing awareness of UC solutions that its began 2 to part of the disaster recovery solutions among the Japanese enterprises. IP Telephony, Conference & Collaboration and 3 IM/Presence segment are the key UC application segments in the forecast period. 9
    10. 10. Next StepsDevelop Your Visionary and Innovative Skills Growth Partnership Service Share your growth thought leadership and ideas or join our GIL Global Community Join our GIL Community Newsletter Keep abreast of innovative growth opportunities 10
    11. 11. Your Feedback is Important to Us What would you like to see from Frost & Sullivan?Growth Forecasts?Competitive Structure?Emerging Trends?Strategic Recommendations?Other? Please inform us by “Rating” this presentation. 11
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    13. 13. For Additional Information Donna Jeremiah Carrie Low Corporate Communications Corporate Communications Asia Pacific Asia Pacific +61 (0) 8247 8927 +603 6204 5910 djeremiah@frost.com carrie.low@frost.com Jessie Loh Corporate Communications Asia Pacific +65 6890 0942 jessie.loh@frost.com 13