Freshdesk Multi Product Support

by Freshdesk on Dec 26, 2011

How to support multiple products with Freshdesk.

How to support multiple products with Freshdesk.

http://www.freshdesk.com	629
http://freshdesk.com	176
http://localhost	152
http://0.0.0.0	10
http://192.168.1.22	2
http://192.168.1.14	1
http://webstaging.freshdesk.com	1

Freshdesk Multi Product Support — Presentation Transcript

Multi Product Support Supporting multiple products with FreshdeskMonday, December 26, 2011

Conﬁguring Multi-Product Settings Everything you need is under Admin > Multiple ProductsMonday, December 26, 2011

Each Product has its own settings Add as many Products as you likeMonday, December 26, 2011

Email Settings A separate support email address for each product and a unique forwarding addressMonday, December 26, 2011

Portal Settings Custom Portal URL Top level Forum & Solution categories for each productMonday, December 26, 2011

Portal Look &Feel Complete customization of logo, colors etc.Monday, December 26, 2011

Multiple re-branded portalsMonday, December 26, 2011