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Freedom Communications & Microsoft hosted the Future of Communcations and Collaboration for Education at the House of Commons on 24th October 2013. This powerpoint includes slides from all......

Freedom Communications & Microsoft hosted the Future of Communcations and Collaboration for Education at the House of Commons on 24th October 2013. This powerpoint includes slides from all speakers:

Chris Luff, Director, Freedom

Mike Morris, Manager of Education, Microsoft

Simon Ibbitt, Higher Education - Business Manager, Microsoft

Greig Valentine, Head of Solution Consultancy, Freedom

Gill Worgan, Principal, West Herts College

Stephen Negi, Assistant Director IT Technology, University of West London

Pat Botting, Managing Director, Freedom

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  • http://metro.co.uk/2008/10/15/girls-just-want-to-be-famous-nowadays-says-minister-32268/http://www.telegraph.co.uk/education/9387824/Nicola-Benedetti-Todays-children-need-culture-not-celebrity-obsession.htmlhttp://www.express.co.uk/news/uk/396307/Youth-today-are-workshy-and-materialistic-says-studyhttp://www.telegraph.co.uk/news/politics/david-cameron/9842600/David-Cameron-children-in-England-want-to-be-popstars-and-footballers.html
  • Q11. Thinking about your life in ten years time, which three of the following achievements are most important to you? [Base: 679 young people]Owning my own home (with or without a mortgage)Going on holiday abroad at least twice a yearOwning a carOwning designer brandsHaving the latest technologyBeing in a stable long term relationshipHaving a family with childrenEating out at nice restaurants at least twice a monthLiving outside of the UKLiving in a different part of the countryMoving out of your parents’ homeBeing free of debtBeing marriedHaving a university degreeHaving a job I loveBeing rich enough to not have to workBeing famous / being on TV
  • Q11. Thinking about your life in ten years time, which three of the following achievements are most important to you? [Base: 679 young people]Owning my own home (with or without a mortgage)Going on holiday abroad at least twice a yearOwning a carOwning designer brandsHaving the latest technologyBeing in a stable long term relationshipHaving a family with childrenEating out at nice restaurants at least twice a monthLiving outside of the UKLiving in a different part of the countryMoving out of your parents’ homeBeing free of debtBeing marriedHaving a university degreeHaving a job I loveBeing rich enough to not have to workBeing famous / being on TV
  • Q9. And what salary (£/year) do you realistically think you will be earning in ten years time? [Base: 679 young people]Less than £12,000£12,000 - £14,999£15,000 – £19,999£20,000 - £24,999£25,000 - £29,999£30,000 - £39,999£40,000 - £49,999£50,000 - £59,999£60,000 -£69,999£70,000 - £79,999£80,000 - £89,999£90,000 - £99,999£100k or moreDon’t knowSource: ONS, ‘Annual Survey of Hours and Earnings, 2012 Provisional Results’ http://www.ons.gov.uk/ons/dcp171778_286243.pdf (£412/week x 52)
  • Q9. And what salary (£/year) do you realistically think you will be earning in ten years time? [Base: 357 girls; 322 boys]Less than £12,000£12,000 - £14,999£15,000 – £19,999£20,000 - £24,999£25,000 - £29,999£30,000 - £39,999£40,000 - £49,999£50,000 - £59,999£60,000 -£69,999£70,000 - £79,999£80,000 - £89,999£90,000 - £99,999£100k or moreDon’t knowSource: http://www.ons.gov.uk/ons/rel/mro/news-release/gender-pay-gap-falls-to-9-6--in-2012/ashe1112.html
  • Q4. Thinking about your future, which of the following industries or sectors are you considering working in? Select up to five sectors that you would consider. [Base: 679 young people]Retail & salesFashion Hair & beautyPolitics or governmentIT and information servicesProperty & construction ManufacturingEngineering or architectureHospitality & TourismTeaching and educationSports and sporting eventsSocial care (eg elderly care)Healthcare (e.g. medicine, nursing)LawMedia and publishingMarketing, advertising and PRRecruitment & human resourcesScience and pharmaceuticalsTransport, distribution and logisticsAccountancy, banking and financeArmed forcesEmergency servicesCharity and voluntary workBusiness, consulting and managementCreative arts and culture (e.g. writing, art, design, music, film, theatre)AgricultureEnvironment (e.g. ecology, conservation, environmental management)Other – (please state)
  • Q1. What would you say you are most likely to do at age 18, when you have completed school/college? [Base: 679]Find a jobFind an apprenticeshipTake a gap year before continuing in education or employmentBeing unemployedGoing to university or other higher educationContinuing into further education (diploma, NVQ, Btec, A levels etc.,)Be a stay at home parent or homemakerStay at home and care for a relative Other (please write inSource: http://www.guardian.co.uk/news/datablog/2010/nov/17/unemployment-and-employment-statistics-economics
  • Q15. Thinking about where you would like to be in ten years time, how likely are you to face each of the following barriers? [Base: 679 young people]Intense competition for jobsLoss of a job due to the state of the economyLack of parental supportYour own lack of determination/effortBad/insufficient career adviceLack of support from teachers and other staff at school/collegeDistraction by friendsNot knowing anybody who has achieved what you want to achieveA lack of suitable training such as apprenticeshipsGetting a criminal recordPoor physical health or disabilityLack of support from social servicesGetting into debtPrejudice or discriminationMental health issues like depressionFailing to get good enough grades or academic qualificationsLack of money, e.g. to pay for higher education or to live on low wages in order to get experienceQ16. And, how easy will it be for you to overcome each of these barriers? [Base: All selecting ‘likely/very likely’ for relevant barrier]Intense competition for jobsLoss of a job due to the state of the economyLack of parental supportYour own lack of determination/effortBad/insufficient career adviceLack of support from teachers and other staff at school/collegeDistraction by friendsNot knowing anybody who has achieved what you want to achieveA lack of suitable training such as apprenticeshipsGetting a criminal recordPoor physical health or disabilityLack of support from social servicesGetting into debtPrejudice or discriminationMental health issues like depressionFailing to get good enough grades or academic qualificationsLack of money, e.g. to pay for higher education or to live on low wages in order to get experience
  • See slide 31
  • See slide 31
  • See slide 31
  • See slide 31.
  • See slide 31S0. How far do you agree with each of the following statements? I worry that there will be very few opportunities for people like me in Britain over the next decade. [Base: 357 girls; 322 boys]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • Q15. Thinking about where you would like to be in ten years time, how likely are you to face each of the following barriers? [Base: 679 young people]Intense competition for jobsLoss of a job due to the state of the economyLack of parental supportYour own lack of determination/effortBad/insufficient career adviceLack of support from teachers and other staff at school/collegeDistraction by friendsNot knowing anybody who has achieved what you want to achieveA lack of suitable training such as apprenticeshipsGetting a criminal recordPoor physical health or disabilityLack of support from social servicesGetting into debtPrejudice or discriminationMental health issues like depressionFailing to get good enough grades or academic qualificationsLack of money, e.g. to pay for higher education or to live on low wages in order to get experience
  • S13. Type of school attended [Base: 150 optimists; 167 pessimists]State schoolPrivate/fee-paying schoolDon’t knowOtherQ15. Thinking about where you would like to be in ten years time, how likely are you to face each of the following barriers? [Base: 150 optimists; 167 pessimists]Your own lack of determination/effortS0. How far do you agree with each of the following statements? My parents have friends who are involved in politics. [Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? I don't really know anyone who works in the sort of job that I would ideally do. [Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t knowS0. How far do you agree with each of the following statements? Some people are academic, but I am more practical. [Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t knowS0. How far do you agree with each of the following statements? I didn’t realize the impacts that my subject choices aged 14 would have on my career options later in life. [Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • Q15. Thinking about where you would like to be in ten years time, how likely are you to face each of the following barriers? [Base: 150 optimists; 167 pessimists]Mental health issues like depression
  • S0. How far do you agree with each of the following statements? I will be able to cope with any barriers to success that I meet. [Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? University education is a luxury I can’t afford.[Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? At some point in the next ten years, I will have to rely on benefits to make life affordable.[Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? Working in the military is one of the best career options open to me.[Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? I would prefer to work hard even if it pays less than I could get on benefits.[Base: 150 optimists; 167 pessimists]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • See slide 38
  • Q15. Thinking about where you would like to be in ten years time, how likely are you to face each of the following barriers? [Base: 679 young people]Bad/insufficient career adviceA lack of suitable training such as apprenticeshipsS0. How far do you agree with each of the following statements? I I know someone older than me who has the same job that I want (or a similar job) who I can go to for advice.[Base: 679 young people]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know
  • S0. How far do you agree with each of the following statements? Living and working abroad would improve my chances of living the life I would like.[Base: 679 young people]Strongly agreeAgree slightlyDisagree slightlyDisagree stronglyDon’t know

Transcript

  • 1. The Future of Communication and Collaboration for Education 24th October 2013
  • 2. The Future of Communication and Collaboration for Education Chris Luff - Director, Freedom Communications Mike Morris – Manager of Education, Microsoft
  • 3. Question? Who was the only British Prime Minister to be assassinated?
  • 4. Spencer Perceval, KC (1 November 1762 – 11 May 1812)
  • 5. “Change is the only constant” Heraclitus of Ephesus, c. 475 BC
  • 6. Real Life Example Average Miles Travelled Average Journey Cost Total Miles Travelled Total Journey Cost Average Salary Salary per Day 210 £60.73 21,954 £6,377 £60k £230 £30,235
  • 7. Further Education Future Re-imagined Mike Morris– Microsoft F.E. Business Manager 24/10/2013
  • 8. http://blogs.msdn.com/b/ukfe/
  • 9. IT Functional Skills = Work skills for life The IT Industry is growing and presents a significant opportunity for students to find employment after graduation 98k new IT business will be created by 2015** UK requires 550,000 new entrants in to IT and Telecoms by 2015*** Yet industry struggles to find the right skills +20% of Application Development jobs require SharePoint skills**** 92% of IT Leaders indicate it is challenging to secure necessary IT skills***** Universities now have a focus on employability within 6 months of graduating in subject that was studied Global IT jobs will grow from 35.6 million in 2009 to 41.4 million by 2013* Global IT Spend will grow to $1.7 trillion in 2013* * Source: IDC Economic Impact Study, Global, 2009 ** Source: IDC, Microsoft’s Economic Impact, 2011 *** Source: eskills Technology Insights report, 2011 **** Source: www.itjobswatch.co.uk ***** Source: TEKSystems Report, October 2011
  • 10. The Microsoft Economy = Employers’ Needs Future Now Microsoft 150 Microsoft 100 Game Developers 10,000 App creators 10,000 Technicians for Microsoft partners 60,000 Game Developers 1,500,000 User Skills for business User Skills for Business 3,000,000 2,000,000 ? App Creators 1,000,000 Technicians for Microsoft Partners 1,000,000
  • 11. Microsoft = Jobs
  • 12. Reacting to Student and Employer Needs 3.5 3 2.5 2 1.5 1 0.5 0 2007 2008 College 2009 Student Employer 2010
  • 13. Reacting to Student and Employer Needs 8 7 6 5 4 3 2 1 0 2007 2008 2009 2010 College 2011 2012 Student 2013 Employer 2014 2015 2016
  • 14. West Herts College and Freedom: Predicting Future Needs 8 7 6 5 4 3 2 1 0 2007 2008 2009 2010 College 2011 2012 Student 2013 Employer 2014 2015 2016
  • 15. Microsoft's Vision
  • 16. Impact of ITA on NHS 95% of Staff learned features that will assist in job functions 97% of 71% of Staff Staff now working faster 99% of Staff saving at least one hour per week would recommend MOS to fellow colleagues
  • 17. Microsoft CityNext TRANSFORM ENGAGE ACCELERATE Operations & Infrastructure Citizens & Businesses Innovation & Opportunity Why Microsoft? Education Health & Social Services Public Buildings, Infra Tourism, structure, Government Safety Recreation, C Energy Planning Admin. & Water Transportation & Justice ulture facing a new wave of challenges… and have new opportunities to re-imagine their future. Cities are the hearts and souls of our nations… People First Approach Government Cloud Citizens Business Devices & Services Platform Social Mobility Big Data & Broad portfolio of familiar, secure consumer to business software, devices & services Diverse and vast Partner Ecosystem that scales and replicates offerings worldwide Citizen focused education and social programs with a history of delivering real impact for a better tomorrow
  • 18. Real Life Examples of ROI Simon Ibbitt – Higher Education Business Manager, Microsoft
  • 19. Lync in Education Simon Ibbitt – Higher Education Business Manager / siibbi@microsoft.com / @simonibbitt
  • 20. Microsoft Unified Communications Applications used everyday Enterprise-ready Unified communications platform
  • 21. Cost reduction Reduce Costs Through Converged Communications
  • 22. Case Study - Stratford upon Avon • • • • Current PBX was not fit for purpose High costs in replacing like for like telephony system High costs in increasing the capacity of traditional telephony system Wanted something which can seamlessly integrate with other investments • Needed a truly integrated Unified Communication system: Telephone | Email | Voice Mail | Audio | Video | Online Meetings • Tight Capital investment budget – needed something which is a software solution rather than investing a huge amount on hardware. • To support Remote Workers / Multiple Sites Improve Communication
  • 23. Case Study - Stratford upon Avon Previous Costs: • Investment 60K on PBX • Paid on average £17K per year on LAN line numbers • Paid £5.2K for current Siemens Support LYNC Investment: • LYNC Polycom Phones – 17 K • Software Costs – Campus agreement – Enterprise CAL / LYNC Server • In house development /training with support from Lync Partner • Staff training material development • Use existing Server hardware investment (HyperV)
  • 24. Simplicity of Lync Integrated Approach
  • 25. Wider Areas Further Considerations
  • 26. Customer Adoption
  • 27. The Lync 2010 deployment to the whole corporate estate is expected to the Authority £1m over the next three years Gavin Innes, Infrastructure Team Compared to a new Cisco PBX, Lync Server 2010 worked out to be £500k less expensive, with better functionality and integrated through a single client. We believe that the savings of deploying Lync 2010 instead of buying a new PABX will be around £2 million over 5 years. Kamal Kotecha, Head of Infrastructure Adrian Wells, Assistant Director of IT Infrastructure KFRS expect to realize approximately £100k a year in savings on existing telephony and conferencing contracts and services alone.
  • 28. Live Collaboration in Practice: Latest Technology Demonstrations Greig Valentine – Head of Solutions Consultancy, Freedom
  • 29. What is Microsoft Lync?
  • 30. Unified Communications The Solution
  • 31. Migration
  • 32. Key Considerations Business Requirements Business Analysis & User Adoption Confirmation
  • 33. Key Considerations Test Group A Lync solution is not an infrastructure project Business Requirements Solution Scope Review Requirements Business Business Analysis Analysis & Lync Low Level Design & User Adoption Adoption is a solution, not a product User Business Requirements Business Workshops Technical Workshops Migration Lync is not just Critical milestones, referencing a technical implementation High Level Design Solution Confirmation Trainingbusiness requirements Product Implementation Support
  • 34. Lync and Network Consultants Charlotte Copley Lync Consultant Daniel Oxlade Lync Consultant Pat Rodgers Network Consultant Paul Buxton Lync Consultant
  • 35. Case Study: University of West London Stephen Negi, Assistant Director of Technology
  • 36. About University of West London • • • • • • 12,000 students 850 staff £76.4m income (£7.1m operating surplus) Best modern University in London* 94% graduate employability Reinvented itself over past 24 months  Rebranded UWL from TVU  SMRFCP – Future Campus  New Heartspace  State of the art Library *Guardian University Guide 2013
  • 37. At the core of new IT strategy was a desire to create and support a personalised student experience, seamlessly bringing together academic, administrative and social IT systems so that teaching and learning could be tailored to meet the needs of each individual student.
  • 38. Catching up: where we came from
  • 39. Where we came from No student portal Many applications No single sign-on 5 weeks to do it in!
  • 40. Where We Are… Achievements 86% of students felt that they can now access information easily Improved social networking 92% of users found communication through Lync very effective Improved data storage space (Wave 15 – Skydrive) safe and secure academically driven environment 89% of students felt that the collaborative tools would help their studies
  • 41. How did we do it..?
  • 42. How did we do it..? Focus groups, workshops & demos Students and Staff involvement o Building o Testing o Video Tutorials Students created personal “My Sites”
  • 43. Getting ahead… • Integration with: • UWL’s Active Directory for students and staff • The student record system • The timetabling system • • • • • • Single sign-on Migrated student email to the Cloud Personalised Student Portal Lync online implementation Enhancements to the Student Portal Portal for the Board of Governors
  • 44. Key Milestones Office 365 for Education launched 2012 Jun Lync launched Jul Aug Office 365 Student Portal launched 2013 Jan Governors' Portal launched Feb Student Portal enhancements launched Staff email pilot to MS Exchange online completed Mar Staff Portal online SharePoint online upgrade to Wave 15 to be completed October Upgrade of exchange online to Wave 15 completed Return on Investment experienced one year after project launch
  • 45. Accounts & Authentication
  • 46. System Integration
  • 47. Strategic Partnerships Provider of Office 365 for Education in the Cloud Assistance with Active Directory synchronisation, FIM and Email migration Developed Open Standard connectors to O365 with Student Record and Timetabling by leveraging Cost Effective Offsite Delivery Model. Partnering with UWL for Low-Cost Out-of-thebox Collaborative Framework Systems Integrator - Microsoft Gold Partner for Lync
  • 48. Long Term Partnership • Strategic partner to UWL • Working with Freedom Communications since 2006 • Trusted Supplier and Systems Integrator • Proven track record and expertise in Education • Traditional Voice Market • Microsoft Lync Gold partner • Understand how to integrate from traditional voice to Lync • Unified Communication specialist • Expertise and Knowledge • Long term support partner
  • 49. Mobile Strategy
  • 50. On-Premise Lync Implementation Phases Phase 1 Core on premise Lync infrastructure Phase 2 Enterprise Voice functionality Phase 3 Integration with Office 365
  • 51. Contact details Adrian Ellison Director of Information Technology E: adrian.ellison@uwl.ac.uk; T: 020 8231 2425; Tw: adrian_ellison Stephen Negi IT Engineering Manager, IT Services E: stephen.negi@uwl.ac.uk; T: 020 8231 2412 Mauli Arora Office 365 Project Manager, Business Change & Development, IT Services E: mauli.arora@uwl.ac.uk; T: 020 8231 2353 Suraj Uturaju Enterprise Architect. IT Engineering, IT Services E: suraj.uturaju@uwl.ac.uk ; T: 020 8231 2459
  • 52. Case Study: West Herts College Gill Worgan, Principal Zoe Tyndall, Britain Thinks
  • 53. (EX)ASPIRATION NATION A study on the aspirations and expectations of young people and their parents July 2013
  • 54. “If you ask children in the UK, all they want to be is pop stars and footballers.” David Cameron, January 2013 “Kids nowadays just want to famous.” Barbara Follett MP, 2008
  • 55. We wanted to hear from the young people – and parents of young people directly… … and got a very different picture What we did: Nine focus groups with 14-16 year olds, 16-18 year olds and parents Coventry, London & Leeds Survey fieldwork and all things data by ResearchBods Online poll of 679 young people (aged 14-16) and 527 parents of young people (aged 14-16) Fieldwork: 1st – 13th June 2013 Design, moderation, analysis and interpretation by BritainThinks
  • 56. Young people are more serious, conscientious & industrious than sometimes portrayed…
  • 57. What do young people want to achieve most in the next ten years? “Having a job I love” 70% “Being married/in a stable relationship/having a family with kids” 56% “Moving out/owning my own home” 54%
  • 58. And what’s not important? 1% 5% “Owning designer brands” “Being rich enough not to have to work” 6% “Being famous/being on TV”
  • 59. They are prepared to work hard to meet aspirations: 67% see 76% want to achieve more than their parents 61% believe that getting on in life is more about hard work, whereas 31% believe it is more about luck 78% would setbacks as a chance to prove themselves and work harder work even if they were rich enough 65% would prefer to work, even if it paid them less than they could get on benefits
  • 60. However, in other areas young people seem unrealistic about work…
  • 61. They are likely to over-estimate how much they will earn… £21,424 MEDIAN FULL-TIME ANNUAL EARNINGS FOR 22-29 YEAR OLDS (2012) £35,350 AVERAGE EXPECTED SALARY IN 10 YEARS
  • 62. (And girls expect to earn less than boys do) Boys’ expected salary in 10 years £37,125 Girls’ expected salary in 10 years £33,670 Difference in approx. expected earnings = Actual difference in earnings between men & women = 9% 9.6% (ONS 2012)
  • 63. ... And are unaware of the type of jobs that will be available to them Considering creative arts & culture: 24% Considering media & publishing: 20% Considering retail & sales: 8% Considering manufacturing: 3%
  • 64. ... And whether any jobs will be available at all Current unemployment for 16-24s is 0% think they will be unemployed after school 20%
  • 65. There are a number of barriers that young people believe they will face…
  • 66. Barriers to achievement… Difficulty of overcoming barrier (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) 80% Getting into debt Loss of job due to state of economy 70% Lack of money Mental health issues like depression Failure to get good enough grades or academic qualification 60% Intense competition for jobs A lack of suitable training, e.g. apprenticeships Poor physical health or disability 50% Prejudice or discrimination Your own lack of determination/effort 40% Bad/insufficient career advice Lack of parental support Lack of support from teachers 30% Getting a criminal record Lack of support from social services Not knowing anybody who has achieved what I want to achieve Distraction by friends 20% 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 67. Barriers due to lack of support… Difficulty of overcoming barrier (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) 80% 70% 60% 50% Bad/insufficient career advice 40% Lack of parental support Lack of support from teachers 30% Lack of support from social services 20% Not knowing anybody who has achieved what I want to achieve 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 68. Health barriers… (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) Difficulty of overcoming barrier 80% 70% Mental health issues like depression 60% Poor physical health or disability 50% 40% 30% 20% 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 69. ‘Behavioural’ barriers… Difficulty of overcoming barrier (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) 80% 70% Failure to get good enough grades or academic qualification 60% 50% Your own lack of determination/effort 40% 30% Distraction by friends Getting a criminal record 20% 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 70. Structural barriers… Difficulty of overcoming barrier (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) 80% Loss of job due to state of economy Getting into debt 70% Lack of money 60% Intense competition for jobs A lack of suitable training, e.g. apprenticeships 50% Prejudice or discrimination 40% 30% 20% 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 71. The state of the economy is seen as a barrier by almost all young people Loss of job due to state Difficulty of overcoming barrier (% of young people saying ‘difficult’ or ‘very difficult’ to overcome barrier deemed likely) 80% of economy 70% 65% 60% 50% Intense competition for jobs of young people are worried about a lack of opportunities for them in Britain in the next ten years 40% 30% “I feel slightly terrified about the future because everything in the country seems to be getting harder. I haven’t been able to find a job so I’ve had to do a paper round. Housing is so expensive, too.” Young person, London 20% 10% 0% 0% 10% 20% 30% 40% 50% 60% Likelihood of facing barrier (% of young people saying ‘likely’ or ‘very likely’ to face relevant barrier) 70% 80% 90%
  • 72. Some young people believe that they face more barriers than others…
  • 73. Number of barriers likely to face: We identified two groups at opposite ends of the spectrum: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 5% 6% 11% 9% Optimists (22% of young people) 10% 10% 10% 7% 7% 7% 3% 4% 2% 2% 1% (25% of young people) 1% 1% 3%
  • 74. Optimists 15% 30% have parents who are involved in politics are privately educated (Pessimists: 15%) (Pessimists: 4%) Only 5% think their own lack of determination/effort is a likely barrier (74% of pessimists) “If I work hard enough, I’ll definitely get a job.” Young person, London
  • 75. Pessimists 59% don’t know anyone who works in their preferred job. “Prison might be a barrier - anything could happen. It’s not hard to go to prison… Some of my friends have been after doing something stupid.” Young person, Leeds 53% describe themselves as more practical than academic (Optimists: 39%) (Optimists: 33%) 61% didn’t realise the impact their subject choices aged 14 had on their career path (Optimists: 28%)
  • 76. There are no differences between the two groups in terms of location, gender or ethnicity. Optimists are very slightly more middle class than Pessimists.
  • 77. Their expectations differ significantly…
  • 78. “Over the next ten years, I am likely to face mental health issues such as depression” Optimists: Pessimists: 2% 64%
  • 79. “I will be able to cope with any barriers to success that I meet.” Optimists: Pessimists: 88% 64%
  • 80. “University education is a luxury I can’t afford.” Optimists: Pessimists: 20% 55%
  • 81. “At some point in the next ten years, I will have to rely on benefits to make life affordable” Optimists: Pessimists: 5% 37%
  • 82. “Working in the military is one of the best career options open to me.” Optimists: Pessimists: 12% 29%
  • 83. But their attitudes to work and other moral values are very similar… “I would prefer to work hard even if it pays less than I could get on benefits.” Optimists: 61% Pessimists: 59%
  • 84. 89% face two or more barriers … what do they feel can help them overcome these barriers and achieve their aspirations?
  • 85. They can’t count on career advice or other sources of skill development… 28% 39% of young people believe that bad or insufficient career advice will be a barrier to success of young people believe that a lack of suitable training opportunities like apprenticeships will be a barrier to success “I don’t know anyone older than me who has a similar job to the one I want who I can go to for advice” “My son didn’t have the right grades from school to get an apprenticeship. He wants to join the army and I’ve said no, I really don’t want him to. He’s just dropped out of college…” Mum, Leeds 45%
  • 86. The solution might not be found in the UK at all… 49% believe that living and working abroad would improve my chances of living the life I would like “There are more business opportunities in Africa and it has more economic growth. Violence and war there is ending so it will be safe in a few years.” Young person, London “I want to leave Coventry because it’s a boring small area with nothing to do and no opportunities. Everywhere’s shutting down.” Young person, Coventry
  • 87. Summation Pat Botting - Managing Director, Freedom Communications
  • 88. In Summary… Mike Morris & Simon Ibbitt from Microsoft presented… • The global race in education & skills • Technology is creating new jobs and new markets • The expectations of the millennium generations • Technology is already in the classroom • The future is here & now • The education experience must be world beating for Britain’s talent to succeed • Lync addresses both student & faculty needs with demonstrable cost savings
  • 89. In Summary… Greig Valentine from Freedom presented… • High level Lync features - what Lync is • Examples of how Lync works in the life of the student, the tutor and of the administrator • The solution - how the infrastructure requirement is configured • The migration path from PBX and ISDN to SIP, SBC and Lync • The holistic approach
  • 90. In Summary… Gill Worgan of WHC, Zoe Tyndall of Britain Thinks and Steve Negi of UWL presented… • Young people want a rewarding job, their own home and stable and secure relationships • Most worry about lack of opportunities and intense competition in the job market • Most see qualifications, vocational training and transferable skills as very important • The University of West London example: • Clear objectives for IT & Lync • Detailed implementation plans • Demonstrable ROI achievements
  • 91. The Reality Checks • Lync 2013 is a very, very sophisticated telephone system • End of life PBX technology is fundamentally dead • Unified Communications & collaborative working is the way forward, the new way of working • Lync significantly enhances the student experience • The education industry is under immense pressure to deliver the very best • Microsoft Lync is here now and not really an option • Freedom is here to help
  • 92. Thank you for coming! Please take the opportunity to ask questions over Champagne and Canapés in the Terrace Pavilion