Microsoft Lync Customer Survey Results
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Microsoft Lync Customer Survey Results

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Unified communications (UC) is a strong trend for the future of the workplace. The integration of email, IM, calendars, voice calling, desktops and interactive video into a single platform that users ...

Unified communications (UC) is a strong trend for the future of the workplace. The integration of email, IM, calendars, voice calling, desktops and interactive video into a single platform that users can access from anywhere and with any device, is set to transform communication in business.

But how far are companies along the adoption curve? Freedom Communications recently asked ICT leaders across its UK customer base about their views on unified communications, where it sits in their priorities for the next 12 months, and the role the Microsoft Lync platform is set to take in their plans.

The following are some key findings from the survey

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Microsoft Lync Customer Survey Results Microsoft Lync Customer Survey Results Presentation Transcript

  • The Microsoft LyncCustomer SurveySeptember 2012 www.freedomcomms.com
  • Unified Comms is an IT priority Just under 3/4’s of leaders have considered, or already deployed a UC strategy…
  • Unified Comms is an IT priority…and of those considering,o 1/3 thought of it as an immediate priorityo While 35% plan to invest next year
  • Key Benefits of LyncOver 3 in 4 managers say thesimplicity to integrate 60% said its ability to integrate telephony with other comms platforms
  • The UC Challenges 60% wanted voice ‘on’ at all times
  • The UC ChallengesOnly one in threestate budget as themain obstacle to aUC implementation
  • Want to know more? This is just a sample of the type of insight within For the full report or for more the Microsoft Lync information about Freedom Customer Survey report contact your account manager or thehive@freedomcomms.com