In May 2012, Freedom Communications carried out …
In May 2012, Freedom Communications carried out
a survey among its customer base, to determine the awareness of Freedom products and services offered, levels of satisfaction in working with the company and challenges and priorities for IT in the next 12 months.
The purpose of the exercise was to gain a better
understanding of Freedom’s customers, the challenges they face and most importantly to ensure we are collecting direct feedback from our customers to shape the service and support offered.