The [social] future of public financial management

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Roadmap to the 21st Century in Public Financial Management: Aligning PFM Reform and Social Media

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The [social] future of public financial management

  1. 1. Version 7 section I skate to where thepuck is going • brief discussionto be, not towhere it has been. Wayne Gretzky 1
  2. 2. Version 7 section • brief discussionThe [Social] Future of Public Financial Management and Governance ICGFM Spring Conference 2012 Doug Hadden
  3. 3. disclaimer 3
  4. 4. research 4
  5. 5. social media open datasocial networking open governmente-government government 2.0e-governance 5
  6. 6. Social in government? 6
  7. 7. Version 7 section There is nothing more difficult to carry out, normore doubtful of success, nor • brief discussion more dangerous to handlethan to initiate a new order of things. Niccolo Machiavelli 7
  8. 8. What will be the nature of publicfinancial management across the next decade?
  9. 9. Recognizing the limitations of prediction 9
  10. 10. example: flying cars 10
  11. 11. Upside down 11
  12. 12. Version 7 section Arab Spring• brief discussion 12
  13. 13. Version 7 section Tea Party• brief discussion 13
  14. 14. Version 7 section Occupy• brief discussion 14
  15. 15. Version 7 section• brief discussion Source: Time Magazine 15
  16. 16. Version 7 section • brief discussionAnalog Governance 16
  17. 17. Version 7 section Digital Governance• brief discussion 17
  18. 18. Version 7 sectionDemocracy isn’t democracy…• brief discussion 18
  19. 19. Version 7 section• brief discussion 19
  20. 20. Version 7 section• brief discussion Broadcast can 20
  21. 21. Version 7 section manipulate• brief discussion 21
  22. 22. Version 7 section Change• brief discussion 22
  23. 23. Version 7 section1969… • brief discussion Source: NASA 23
  24. 24. Version 7 section 2012• brief discussion 24
  25. 25. Version 7the We are living in sectionmiddle of the largest • increase in brief discussionexpressive capabilityin the history of the human race Clay Shirky 25
  26. 26. Version 7 section• brief discussion 26
  27. 27. Version 7 section 1. Mobile• brief discussion 27
  28. 28. VersionCoIT 2. 7 section (Consumerization of IT)• brief discussion 28
  29. 29. Version 7 section 3. Gamification• brief discussion 29
  30. 30. Version 7 section 4. Social & Crowdsourced• brief discussion 30
  31. 31. Version 7 section 5. Transparent• brief discussion 31
  32. 32. Version 7 section 6. Visualized• brief discussion 32
  33. 33. Version 7 sectionThe Symmetry of Open Government 3 community data Government 2.0 Open Government • brief discussion 1 transparency 2 participation 3 collaboration 4 employee participation Source: Gartner
  34. 34. Version 7 section It briefthe framework which • is discussion changes with each newtechnology and not just the picture within the frame. Marshall McLuhan 34
  35. 35. Version 7 section Digital Age Democracy A New Era of Digital Governance Industrial Era • brief discussionDemocracy RepresentativeCitizens Passive Consumers Broadcast, Mass,Politics Polarized National,States Monocultural 35 Source: Mills Davis, Microsoft
  36. 36. Version 7 section Digital Age Democracy A New Era of Digital Governance Industrial Era Digital Era • brief discussionDemocracy Representative ParticipatoryCitizens Passive Consumers Active Partners Broadcast, Mass,Politics One-to-One Polarized Global, Local, National,States Virtual, Monocultural Multicultural 36 Source: Mills Davis, Microsoft
  37. 37. Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  38. 38. Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  39. 39. Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  40. 40. Version 7 section• brief discussion Society 2.0 40
  41. 41. Version 7 sectionMostdiscussion assumptions• brief of our have outlived their uselessness. Marshall McLuhan 41
  42. 42. Version 7 sectionWarning…• brief discussion 42
  43. 43. Version 7 section From specialist and• brief discussion 43
  44. 44. Version 7 section & institutions• brief discussion 44
  45. 45. Version 7 section• brief discussion Self-organizing groups 45
  46. 46. Version 7 section• brief discussion Crowd sourced 46
  47. 47. Version 7 section• brief discussion 47
  48. 48. how does this change Version 7 section the nature of PFM? • brief discussion 48
  49. 49. Version 7 section• brief discussion 49
  50. 50. Version 7 section learning: collaboration• brief discussion 50
  51. 51. Version 7 sectionlearning: e-learning & distance • brief discussion learning 51
  52. 52. Version 7 section learning:• brief discussion knowledge management 52
  53. 53. Version 7 section• brief discussion 53
  54. 54. Version 7 sectionbudget: participatory budgeting • brief discussion 54
  55. 55. Version 7 sectionbudget: outcomes management: • brief discussion monitoring and evaluation 55
  56. 56. budget: “government as platform” Version 7 section (open data) • brief discussion Source: Tim O’Reilly 56
  57. 57. Version 7 section• brief discussion 57
  58. 58. Version 7 sectionrisk management: citizen-aided• brief discussion Audit 58
  59. 59. Version 7 section • brief discussionrisk management: Crowdsourcing 59
  60. 60. Version 7 section +innovation• brief discussion 60
  61. 61. Version 7 section Benefits from IT-Enabled Connected Government Internal External To Provider Agencies and Governments To Consumer Citizens and Businesses • brief discussion1. Avoidance of duplication 1. Faster service delivery2. Reduction in transaction costs 2. Greater efficacy 3. Increased flexibility of service use3. Simplified bureaucratic procedures4. Greater efficiencies 4. Innovation in service delivery5. Richer communications & coordination 5. Greater participation and inclusion6. Enhanced transparency 6. Greater citizen empowerment7. Greater information sharing 7. Greater openness and transparency8. Secure information management Source: Dr. Pallab Saha
  62. 62. Traditional ViewpointVersion 7 section Control1. Not on work time2. Company confidential • brief discussioninformation3. Privacy concerns4. Regulatory compliance & e-discovery5. Control over content & opinion6. Process to codify knowledge7. Return on investment? Source: Nick Semple
  63. 63. Traditional vs. Government 2.0 Viewpoint Version 7 section Control bar Chaos 1. People will use the tools1. Not on work time anyway2. Company confidential 2. Internal and external social • brief discussioninformation networking3. Privacy concerns 3. Free expression of ideas4. Regulatory compliance & e- 4. Individualization ofdiscovery information context5. Control over content & opinion 5. Expertise vs. opinion6. Process to codify knowledge 6. Non standard tools7. Return on investment? 7. Burden on infrastructure 8. Secure information management Source: Nick Semple
  64. 64. Version 7 section Barriers? • brief discussiondigital divide, poverty, bandwidth, capacity, literacy 64
  65. 65. Version 7 section• brief discussion 65
  66. 66. Version 7 section Leapfrog? Developing Countries Developed Countries • brief discussion1. High governance impact 1. Moderate governance impact2. More holistic thinking 2. More specialist thinking3. Low trust for government data 3. High trust for government data4. Need for auditors 4. Less need for auditors5. Digital divide & connectivity 5. Digital divide less critical6. Single information systems 6. Multiple information systems 66
  67. 67. Version 7 section Government 2.0 Maturity • brief discussionCasual 1Initial Source: Gartner 67
  68. 68. Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent 1 2Initial Developing Source: Gartner 68
  69. 69. Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory 1 2 3Initial Developing Defined Source: Gartner 69
  70. 70. Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory Collaborative 1 2 3 4Initial Developing Defined Managed Source: Gartner 70
  71. 71. Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory Collaborative Engaged 1 2 3 4 5Initial Developing Defined Managed Optimizing Source: Gartner 71
  72. 72. Version 7 section Socialization and Consumerization• brief discussion Channels Constituent-Centric Services Policymaking ProcessesD Business Processesa (Financials, HR, Budgeting, Procurement)ta Custom Packaged External Applications Applications Services Infrastructure Source: Gartner
  73. 73. Version 7 section Transition• brief discussion From broadcast to “in network” 73
  74. 74. Version 7 sectionInitiative • brief discussionGovernment Data TransparencyCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 74
  75. 75. Version 7 sectionInitiative • brief discussion corruptionGovernment Data Transparency Anti-Citizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 75
  76. 76. Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency Anti-Citizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 76
  77. 77. Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency effectiveness Anti- GovernmentCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 77
  78. 78. Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency effectiveness Anti- Government Social InclusionCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 78
  79. 79. Version 7 section Reduce Corruption Develop Improve Economy Efficiency• brief discussion ImproveReduce Debt Effectiveness Increase Increase Social Taxes Inclusion 79
  80. 80. Version 7 section Internet Evolution to 2020 3.0 4.0 • brief discussion Increasing knowledge The Semantic Web: The Ubiquitous Web: Connects Connects connectivity Knowledge Intelligence 1.0 The Web: 2.0 Connects The Social Web: Information Connects People Increasing social connectivity Source: Mills Davis: Project 10x,Source: Mills Davis 80
  81. 81. Version 7 section speed• brief discussion 81

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