The [social] future of public financial management
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The [social] future of public financial management

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Roadmap to the 21st Century in Public Financial Management: Aligning PFM Reform and Social Media

Roadmap to the 21st Century in Public Financial Management: Aligning PFM Reform and Social Media

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The [social] future of public financial management The [social] future of public financial management Presentation Transcript

  • Version 7 section I skate to where thepuck is going • brief discussionto be, not towhere it has been. Wayne Gretzky 1
  • Version 7 section • brief discussionThe [Social] Future of Public Financial Management and Governance ICGFM Spring Conference 2012 Doug Hadden
  • disclaimer 3
  • research 4
  • social media open datasocial networking open governmente-government government 2.0e-governance 5
  • Social in government? 6
  • Version 7 section There is nothing more difficult to carry out, normore doubtful of success, nor • brief discussion more dangerous to handlethan to initiate a new order of things. Niccolo Machiavelli 7
  • What will be the nature of publicfinancial management across the next decade?
  • Recognizing the limitations of prediction 9
  • example: flying cars 10
  • Upside down 11
  • Version 7 section Arab Spring• brief discussion 12
  • Version 7 section Tea Party• brief discussion 13
  • Version 7 section Occupy• brief discussion 14
  • Version 7 section• brief discussion Source: Time Magazine 15
  • Version 7 section • brief discussionAnalog Governance 16
  • Version 7 section Digital Governance• brief discussion 17
  • Version 7 sectionDemocracy isn’t democracy…• brief discussion 18
  • Version 7 section• brief discussion 19
  • Version 7 section• brief discussion Broadcast can 20
  • Version 7 section manipulate• brief discussion 21
  • Version 7 section Change• brief discussion 22
  • Version 7 section1969… • brief discussion Source: NASA 23
  • Version 7 section 2012• brief discussion 24
  • Version 7the We are living in sectionmiddle of the largest • increase in brief discussionexpressive capabilityin the history of the human race Clay Shirky 25
  • Version 7 section• brief discussion 26
  • Version 7 section 1. Mobile• brief discussion 27
  • VersionCoIT 2. 7 section (Consumerization of IT)• brief discussion 28
  • Version 7 section 3. Gamification• brief discussion 29
  • Version 7 section 4. Social & Crowdsourced• brief discussion 30
  • Version 7 section 5. Transparent• brief discussion 31
  • Version 7 section 6. Visualized• brief discussion 32
  • Version 7 sectionThe Symmetry of Open Government 3 community data Government 2.0 Open Government • brief discussion 1 transparency 2 participation 3 collaboration 4 employee participation Source: Gartner
  • Version 7 section It briefthe framework which • is discussion changes with each newtechnology and not just the picture within the frame. Marshall McLuhan 34
  • Version 7 section Digital Age Democracy A New Era of Digital Governance Industrial Era • brief discussionDemocracy RepresentativeCitizens Passive Consumers Broadcast, Mass,Politics Polarized National,States Monocultural 35 Source: Mills Davis, Microsoft
  • Version 7 section Digital Age Democracy A New Era of Digital Governance Industrial Era Digital Era • brief discussionDemocracy Representative ParticipatoryCitizens Passive Consumers Active Partners Broadcast, Mass,Politics One-to-One Polarized Global, Local, National,States Virtual, Monocultural Multicultural 36 Source: Mills Davis, Microsoft
  • Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  • Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  • Version 7 section Government 2.0 in Context• brief discussion External Scope Internal Transactional Social Focus Source: Batorski, Hadden
  • Version 7 section• brief discussion Society 2.0 40
  • Version 7 sectionMostdiscussion assumptions• brief of our have outlived their uselessness. Marshall McLuhan 41
  • Version 7 sectionWarning…• brief discussion 42
  • Version 7 section From specialist and• brief discussion 43
  • Version 7 section & institutions• brief discussion 44
  • Version 7 section• brief discussion Self-organizing groups 45
  • Version 7 section• brief discussion Crowd sourced 46
  • Version 7 section• brief discussion 47
  • how does this change Version 7 section the nature of PFM? • brief discussion 48
  • Version 7 section• brief discussion 49
  • Version 7 section learning: collaboration• brief discussion 50
  • Version 7 sectionlearning: e-learning & distance • brief discussion learning 51
  • Version 7 section learning:• brief discussion knowledge management 52
  • Version 7 section• brief discussion 53
  • Version 7 sectionbudget: participatory budgeting • brief discussion 54
  • Version 7 sectionbudget: outcomes management: • brief discussion monitoring and evaluation 55
  • budget: “government as platform” Version 7 section (open data) • brief discussion Source: Tim O’Reilly 56
  • Version 7 section• brief discussion 57
  • Version 7 sectionrisk management: citizen-aided• brief discussion Audit 58
  • Version 7 section • brief discussionrisk management: Crowdsourcing 59
  • Version 7 section +innovation• brief discussion 60
  • Version 7 section Benefits from IT-Enabled Connected Government Internal External To Provider Agencies and Governments To Consumer Citizens and Businesses • brief discussion1. Avoidance of duplication 1. Faster service delivery2. Reduction in transaction costs 2. Greater efficacy 3. Increased flexibility of service use3. Simplified bureaucratic procedures4. Greater efficiencies 4. Innovation in service delivery5. Richer communications & coordination 5. Greater participation and inclusion6. Enhanced transparency 6. Greater citizen empowerment7. Greater information sharing 7. Greater openness and transparency8. Secure information management Source: Dr. Pallab Saha
  • Traditional ViewpointVersion 7 section Control1. Not on work time2. Company confidential • brief discussioninformation3. Privacy concerns4. Regulatory compliance & e-discovery5. Control over content & opinion6. Process to codify knowledge7. Return on investment? Source: Nick Semple
  • Traditional vs. Government 2.0 Viewpoint Version 7 section Control bar Chaos 1. People will use the tools1. Not on work time anyway2. Company confidential 2. Internal and external social • brief discussioninformation networking3. Privacy concerns 3. Free expression of ideas4. Regulatory compliance & e- 4. Individualization ofdiscovery information context5. Control over content & opinion 5. Expertise vs. opinion6. Process to codify knowledge 6. Non standard tools7. Return on investment? 7. Burden on infrastructure 8. Secure information management Source: Nick Semple
  • Version 7 section Barriers? • brief discussiondigital divide, poverty, bandwidth, capacity, literacy 64
  • Version 7 section• brief discussion 65
  • Version 7 section Leapfrog? Developing Countries Developed Countries • brief discussion1. High governance impact 1. Moderate governance impact2. More holistic thinking 2. More specialist thinking3. Low trust for government data 3. High trust for government data4. Need for auditors 4. Less need for auditors5. Digital divide & connectivity 5. Digital divide less critical6. Single information systems 6. Multiple information systems 66
  • Version 7 section Government 2.0 Maturity • brief discussionCasual 1Initial Source: Gartner 67
  • Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent 1 2Initial Developing Source: Gartner 68
  • Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory 1 2 3Initial Developing Defined Source: Gartner 69
  • Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory Collaborative 1 2 3 4Initial Developing Defined Managed Source: Gartner 70
  • Version 7 section Government 2.0 Maturity • brief discussionCasual Transparent Participatory Collaborative Engaged 1 2 3 4 5Initial Developing Defined Managed Optimizing Source: Gartner 71
  • Version 7 section Socialization and Consumerization• brief discussion Channels Constituent-Centric Services Policymaking ProcessesD Business Processesa (Financials, HR, Budgeting, Procurement)ta Custom Packaged External Applications Applications Services Infrastructure Source: Gartner
  • Version 7 section Transition• brief discussion From broadcast to “in network” 73
  • Version 7 sectionInitiative • brief discussionGovernment Data TransparencyCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 74
  • Version 7 sectionInitiative • brief discussion corruptionGovernment Data Transparency Anti-Citizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 75
  • Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency Anti-Citizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 76
  • Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency effectiveness Anti- GovernmentCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 77
  • Version 7 sectionInitiative • brief discussion Government corruption efficiencyGovernment Data Transparency effectiveness Anti- Government Social InclusionCitizen AuditCitizen Outcome ManagementParticipatory BudgetingPublic service capacity buildingCitizen capacity building 78
  • Version 7 section Reduce Corruption Develop Improve Economy Efficiency• brief discussion ImproveReduce Debt Effectiveness Increase Increase Social Taxes Inclusion 79
  • Version 7 section Internet Evolution to 2020 3.0 4.0 • brief discussion Increasing knowledge The Semantic Web: The Ubiquitous Web: Connects Connects connectivity Knowledge Intelligence 1.0 The Web: 2.0 Connects The Social Web: Information Connects People Increasing social connectivity Source: Mills Davis: Project 10x,Source: Mills Davis 80
  • Version 7 section speed• brief discussion 81