Enterprise collaboration equation


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Enterprise collaboration starts with personal efficiency - and corporate IT's role

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  • 3 ChallengesFirst is timing: adopters have to give up their endowment immediately, and only get benefits sometime in the future.Second, these benefits are not certain; the new product might not work as promised. Third, benefits are usually qualitative, making them difficult to enumerate and compare.
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  • PRBR31. Oktober 2012 – Alt materiale samletet sted.Læringsstile: Step-by-step Quick guidesWikiVideos and e-learningPresentationsDid you knowAlt samlet et stedFokuseretpåLundbecksprodukter, værktøjerogarbejdsgange
  • Enterprise collaboration equation

    1. 1. Einstein and the collaborative enterprise NOT FOR PROMOTIONALUSE 1
    2. 2. Agenda Enterprise Collaboration What is the role of IT? Adoption approach Personal efficiency 2
    4. 4. Key learning Enterprise Collaboration starts with Personal Efficiency NOT FOR PROMOTIONALUSE 4
    5. 5. E=M 2 * C Different context – new meaning NOT FOR PROMOTIONALUSE 5
    6. 6. Enterprise Collaboration Equation E=M 2 * C Equilibrium = Meaning x Communication x Collaboration NOT FOR PROMOTIONALUSE 6
    7. 7. Equilibrium The condition of a system in which all competing influences are balanced, in a wide variety of contexts Individuals have to juggle Work life vs. Private life Private goals vs. business objectives Manager vs. LoB Top down vs. Bottom up Own tasks vs. Helping a colleague … NOT FOR PROMOTIONALUSE Source: http://en.wikipedia.org/wiki/Equilibrium 7
    8. 8. Meaning Meaning creates happy and productive employees Knowledge of how you fit into and contribute to the company’s value chain Influence on own job assignments How to prioritize which tasks Planning your own time NOT FOR PROMOTIONALUSE 8
    9. 9. Communication How to cope with information overload How to navigate all the new communication channels in a corporate contaxt When to use which communication channel 112 e-mails sent and received in average each day 28% of a workday are spent on processing e-mails – which primarily are others request for you, not your priorities NOT FOR PROMOTIONALUSE 9
    10. 10. Collaboration Collaboration concerns: Research programs Product development External partnerships Cross disciplinary programs In-house project teams Customers Professional topics What we are working on … NOT FOR PROMOTIONALUSE 10
    11. 11. WHAT IS THE ROLE OF IT? 11
    12. 12. Business processes over Technology NOT FOR PROMOTIONALUSE 12
    13. 13. High Performance Workplace Global Collaboration Personal Efficiency Workplace Productivity NOT FOR PROMOTIONALUSE 13
    14. 14. High Performance Landscape Working Smarter LU Tube OneNote LU News SharePoint Brainweb Team Sites Yammer Outlook Open Office Suite Lync Desktop Search SharePoint Search iDevice Phone Windows 7 Meeting rooms PC Client NOT FOR PROMOTIONALUSE 14
    15. 15. Continuous wauw – or how to roll out new technology to end users 1. Build it and they will come is NOT an option 2. Never just launch and relax 3. Deploy the right levers for change 4. Use repetition to make the proposed change real 5. Encourage change rather than driving change 6. Give people time and space for change NOT FOR PROMOTIONALUSE 15
    16. 16. ADOPTION APPROACH Supporting E = M * C2 16
    17. 17. 9 x Challenge NOT FOR PROMOTIONALUSE Source: http://andrewmcafee.org/2006/09/the_9x_email_problem/ 17
    18. 18. 4 STAGES USER ADOPTION MODEL Winning attention •The message needs to rise above the noise and clutter of every day life •People need to stop and think of smarter ways to do their job •In short – the users curiosity needs to be piqued NOT FOR PROMOTIONALUSE Cultivating basic concepts Enlivening applicability •Excite and empower users, so they will take ownership •Cultivate an understanding of the tool •Show how high-level ideas can be done •Uncover user scenarios •Show that the new system is smarter, faster and better •Emphasize the value and the benefit for the users •Move beyond the most basic solutions Source: http://michaelsampson.net/useradoption/ Making it real •Make it a part of daily life •Walk the walk and talk the talk •Alternative systems are removed •Integrate the new system with other systems
    19. 19. Learning styles Auditory learners learn through listening. They prefer the spoken word, e.g. lectures, discussions, pod cast… Visual learners have a preference for seeing how things are done. Training material have to be visual, such as video, diagrams handouts… Kinesthetic learners prefer to carry out a physical activity. They learn via experience, e.g. clicking with a mouse, moving an object – exploration of the application.
    20. 20. Adoption lifecycle (Lync) NOT FOR PROMOTIONALUSE Source: http://upload.wikimedia.org/wikipedia/en/4/45/DiffusionOfInnovation.png
    21. 21. IT Campus – Training Portal
    22. 22. IT Campus - Topic Page
    23. 23. PERSONAL EFFICIENCY Supporting E = M * C2 23
    24. 24. The Personal Productivity Pyramid Prioritize daily Weekly planning Set goals Mission/Values NOT FOR PROMOTIONALUSE 24
    25. 25. The Lundbeck Pyramid Yearly Goals Individual Development Plan Operating Principles Vision & Mission NOT FOR PROMOTIONALUSE 25
    26. 26. Urgent Not Urgent Important Necessity Effectiveness Not Important The Time Matrix Distraction Waste NOT FOR PROMOTIONALUSE 26
    27. 27. Top 5 advices 1 Check e-mails in batches 27
    28. 28. Top 5 advices 2 Send less – receive less 28
    29. 29. Top 5 advices 3 File Act Delete 29
    30. 30. Top 5 advices 4 Weekly planning 30
    31. 31. Top 5 advices 5 Prioritize daily 31
    32. 32. Questions? 32
    33. 33. Contact: linkedin.com/in/frederikzebitz 33