Knowledge Management and Enterprise 2.0

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  • + guestd100f3 guestd100f3 7 months ago
    1.) Enterprise 2.0 is complement to Km 2.0
    2.) Knowlege Management = Informations + Knowhow
    3.) Enterprise 2.0 is implemented in Linkedin.com for example where technology is a tools for knowledge sharing and organistional learning (Virtual Organisations) one to one, one to many and many to many learning at an Enterprise levels.
    4.) What’s new..??? Is how to go beyond Knowlege Management R&D 4th Generation Model....
    5.) Critical Factors---Motivation, Learning Cultures and Attitudes towards Organisational Competences.
    Knowledge Values: Knowlege Capital and Intellectual Capitals
    Pirority: The Learning Curves of each indiviuals and Aptitudes in the focused areas.
    Tools: References to Knowledge Management Strategic Process
    Individual Need To Be: Visualise Knowledge Workers from all levels in the organisations.
    Tools needed: E-Mails, Blogs, Wikis, Internet, Networking Portals, Library, Presentation Slides, Managerial Domain Knowledge, Business Intelligence and Virtual Organisations.
    6.) Strategy: Meet current and future Business Objectives or Agendas
    ROI: Key Performance Indicators ( KPI ) Critical Sucess Factors (CSF) and Competitive Intelligence, Business Process Management , Business Intelligence and Strategic Management.
    7.) People: Collaborative, Rational thinking, Mutual Trust, Competences, Knowledge Capitals
    8.) Process: Know Who,Know When, Know Why and Know How and integrate with the Strategic Knowledge Management Process Models.
    9.)What’s New: Meta-Knowledge Mangement ( Beyond Existing Knowledge Management A Next Higher Level of Abstraction KM)
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Knowledge Management and Enterprise 2.0 - Presentation Transcript

  1. Enterprise 2.0 = KM 2.0? Carl Frappaolo VP, Market Intelligence @ AIIM.org Dan Keldsen Director, Market Intelligence @ AIIM.org
  2. ? What is Knowledge Management
  3. ? What is Enterprise 2.0
  4. ?So... What’s New
  5. Knowledge Management • Which factors are critical for my business that can be addressed by KM? • Which knowledge adds the most value? • What are the highest priority initiatives? • How do you create a culture for sharing and Bus. • What tools are Strategy currently in place? learning? • Which people need to be • What tools are needed to enable the empowered to contribute People Technology environment? and leverage knowledge? • Are priorities aligned with • How do you fill the gap? measurements? Process • Are the right processes in place to: © • Disseminate, share and apply knowledge • Capture, refine and create knowledge • Deliver business value?
  6. Strategy: Purpose and Focus Goals and Objectives Return on Investment
  7. People: Allegiances Incentives Inclinations Respect Trust
  8. Process: Ingrained Supporting Context
  9. ?So... What’s New
  10. Knowledge Management • Which factors are critical for my business that can be addressed by KM? • Which knowledge adds the most value? • What are the highest priority initiatives? • How do you create a culture for sharing and Bus. • What tools are Strategy currently in place? learning? • Which people need to be • What tools are needed to enable the empowered to contribute People Technology environment? and leverage knowledge? • Are priorities aligned with • How do you fill the gap? measurements? Process • Are the right processes in place to: © • Disseminate, share and apply knowledge • Capture, refine and create knowledge • Deliver business value?
  11. (Old) Technology Map to KM Knowledge complexity Explicit Tacit Groupware, Profiling, E-mail Intermediation Document Management, Visualization, Portals Externalization Search, Taxonomies, Agents Internalization Workflow, Decision Support Trees Cognition Low Barrier
  12. (New) Technology Map to KM Knowledge complexity Explicit Tacit Wikis, Blogs, Social Network Analysis Intermediation Wikis, Blogs, Podcasting Externalization RSS, Mashup, Search, Internalization Social Tagging & Bookmarking RSS, Mashup Cognition Low Barrier
  13. ?So... What’s New
  14. So, What’s New? (in Technology) • Low barrier/Ease of implementation • Web/Widely accessible • Lean • Low cost • Agile • Emergent/Heuristic
  15. Evolution, not Revolution
  16. ? !\"#$%&'() *+$$,)-./%/'() !\"$%.(\")#0)1') 2.'34%,)1') ) 5'%6)1' ) 78#%9:;')1' ) 54#34%,)1' ) !\"$%.(\")#0)<' -=&'.('()1') &\"#$ !\"%$ !\"#$
  17. www.aiim.org/enterprise20 441 respondents, 80+ pages, 70+ charts/figures Released Q1 2008
  18. Top Findings Age Doesn’t Matter (as Much as You Think) Culture Matters (More Than You Think) A Slow Market (Frustrates Early Adopters) Strategy (is Hard to Find)
  19. Age Doesn’t Matter (as Much as You Think) How Critical Is Enterprise 2.0 to Your Organization’s Millennials Business Goals/ Success? 37% (Significant to Imperative Responses) Boomers 38%
  20. Age Doesn’t Matter (as Much as You Think) Are You an Internal Champion of Enterprise 2.0 Within Your Organization?
  21. Strategy (is Hard to Find) KM Inclined 31% as Likely to Pursue Enterprise 2.0 Strategically Rather Than Ad Hoc
  22. A Slow Market (Frustrates Early Adopters) All (Respondents) KM Inclined Adoption is minimal Adoption is Magnified Source: AIIM Market Intelligence Source: AIIM Market Intelligence Characterize Your Organization’s Adoption of the Above Technologies
  23. www.aiim.org/ enterprise20 cfrappaolo@aiim.org www.TakingAiim.com dkeldsen@aiim.org www.BizTechTalk.com

+ Carl FrappaoloCarl Frappaolo, 2 years ago

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