ECM Strategy Development

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A high level introduction to a best practice approach to defining an ECM (Enterprise Content Management) strategy. I originally used these slides on a webinar co-produced with SPringCM. To see the full presentation, mine embedded with the SpringCM slides focused on Sass or Cloud computing based ECM go to http://www.slideshare.net/SpringCM/spring-cm-sharepointclouddecisionframework2010

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ECM Strategy Development

  1. 1. Defining A Strategy for Enterprise Content Management (ECM) Access & Security & Collaboration Compliance ECM Carl Frappaolo Principal, Information Architected, Inc.
  2. 2. Defining A Strategy for Enterprise Content Management (ECM) DEFINING ECM Create/ Archival & Store Control Access Capture Destruction The leveraging of methods, processes and tools to manage electronic business content throughout its lifecycle, in order to minimize associated risk and increase associated value.
  3. 3. Defining A Strategy for Enterprise Content Management (ECM) Control Collaborate & & Secure Innovate Information Architecture / Sourcing Strategy BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
  4. 4. Defining A Strategy for Enterprise Content Management (ECM) The Overall Game Plan 4
 Source: http://mike2.openmethodology.org
  5. 5. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Defining Leveraging the Team Sponsor/ Users IT Stakeholders Study Name Name Name Title Title Title Name Name Name Name Name Name Name Name Name Name Name Name Title Title Title Title Title Title Title Title Title Title Title Title Name Name Name Pilot Title Title Title Name Name Name Name Name Name Name Name Name Name Name Name Title Title Title Title Title Title Title Title Title Title Title Title Enterprise Name Name Name Title Title Title Name Name Name Name Name Name Name Name Name Name Name Name Title Title Title Title Title Title Title Title Title Title Title Title
  6. 6. Defining A Strategy for Enterprise Content Management (ECM) Critical Success Factors (CSFs) • Very Specific Business Drivers or Objectives for the Project • Defined by Key Performance Indicators
  7. 7. Defining A Strategy for Enterprise Content Management (ECM) Techniques for Business Development Process Content Audits Mapping Surveys Interviews
  8. 8. Defining A Strategy for Enterprise Content Management (ECM) Gap Analysis Outcomes/CSFs Future ECM (et. al.) Gap Outcomes/CSFs Current Processes and Tools
  9. 9. Defining A Strategy for Enterprise Content Management (ECM) Prioritise Requirements MoSCOW Mo – Must have S - Should have CO – COuld have W - Would have, if…
  10. 10. Defining A Strategy for Enterprise Content Management (ECM) Control Collaborate & & Secure Innovate Information Architecture / Sourcing Strategy BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
  11. 11. Defining A Strategy for Enterprise Content Management (ECM) Conceptual and Logical Information Architecture Source: Information Architected, Inc.
  12. 12. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Phasing usiness Tech Component Application
  13. 13. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) I Off site In ouse Spinoff Competency Outsource Reengineer LO Criticality I
  14. 14. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM) Recalling the IAI SharePoint Market Study  SharePoint mostly used today for file sharing simple collaboration  9 cited support for more complex applications as major issue in enterprise deployment  Applications re uiring workflow, PM  Security, particularly for crossing the firewall  Scalability  Integration
  15. 15. Presented by: Defining A Strategy for In association with: Enterprise Content Management (ECM)  Information Architected, Inc.  www.informationarchitected.com  IAI  Carl Frappaolo  cf informationarchitected.com  carlfrappaolo  17 9 2 84

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