ECM and Enterprise 2.0

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Overview of Enterprise 2.0 and how it relates to enterprise content management; includes results of recent market study

Published in: Business, Technology

ECM and Enterprise 2.0

  1. 1. Defining Enterprise 2.0 & the Role of ECM in it Carl Frappaolo, VP - AIIM
  2. 2. ? What is Enterprise 2.0
  3. 3. ? What is ECM
  4. 4. Information Architecture BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management Shared Web/html Data/tags E-mail IM MultiMedia Drives
  5. 5. Information Architecture BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
  6. 6. What are YOU Trying to Accomplish with Enterprise 2.0? Source: AIIM Enterprise 2.0 Market IQ 6 © AIIM | All rights reserved
  7. 7. Information Architecture BPM/ Portal/Web Visualization Search Workflow Taxonomy Authentication IRM/ERM Collaboration Facets Contextual Content Social Network ID Extraction Filtering Analytics Analysis Records DAM Document Content Management Management Management Meta Data Management E-mail IM MultiMedia Shared Web/html Data/tags Drives
  8. 8. Defining Enterprise 2.0 q A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise © AIIM | All rights reserved 8
  9. 9. Worker Model for Enterprise 2.0 Isolated Fully Engaged Islands of Me One-way Me Team Me Proactive Me Two-way Me Islands of We Extended Me 2.0 1.5 1.0 © AIIM | All rights reserved 9
  10. 10. Definition of Enterprise 2.0 Technologies: Part 1.0  Communication-focused Channels  Single threaded  Low Visibility Commonality Discoverability Extensions © AIIM | All rights reserved 10
  11. 11. Definition of Enterprise 2.0 Technologies: Part 1.0  Bulletin Boards  E-mail  Instant Messaging (IM)/Short Message Service (SMS)/Text Messaging  Discussion Forums  Chat Rooms  Web/tele/videoconferencing  Static Web © AIIM | All rights reserved 11
  12. 12. Definition of Enterprise 2.0 Technologies: Part 1.5  Platforms  Collective creation/approval of quot;contentquot;  Proprietary integration  Interaction focused  Moderate/High  Visibility  Commonality  Extensions  Discoverable © AIIM | All rights reserved 12
  13. 13. Definition of Enterprise 2.0 Technologies: Part 1.5  Web Services  Collaborative filtering  Social networking  Social network analysis  Agents  Portals/Intranets  Dynamic Web © AIIM | All rights reserved 13
  14. 14. Definition of Enterprise 2.0 Technologies: Part 2.0  Mashups  Blogs  Wikis  Really Simple Syndication (RSS)  Podcasting  Social Voting/Ranking  Social Bookmarking © AIIM | All rights reserved 14
  15. 15. Definition of Enterprise 2.0 Related Technologies  Findability Search Taxonomy  Publishing Web Content Management (WCM) Business Process Management (BPM)  Security and Governance Content Security © AIIM | All rights reserved 15
  16. 16. Defining Enterprise 2.0  So What's New? © AIIM | All rights reserved 16
  17. 17. Defining Enterprise 2.0  So What's New? Within the enterprise Low barrier/Ease of implementation Web/widely accessible Emergent/heuristic Lean Low cost © AIIM | All rights reserved 17
  18. 18. Market Drivers and Enterprise 2.0  Remember 4GLs and RDBMS “PC Revolution” Advent of E-mail © AIIM | All rights reserved 18
  19. 19. Worker Model for Enterprise 2.0 Isolated ? Fully Engaged Islands of Me One-way Me Team Me Proactive Me Two-way Me Islands of We Extended Me 2.0 1.5 1.0 © AIIM | All rights reserved 19
  20. 20. How Critical is Enterprise 2.0 to Your Organization's Overall Business Goals/Success? Source: AIIM Enterprise 2.0 Market IQ © AIIM | All rights reserved 20
  21. 21. U n d e r s t a n d i n g
  22. 22. Enterprise 2.0  AIIM Training Strategy Practitioner Specialist Master  AIIM Enterprise 2.O Market IQ Report - March 24, 2008 Webinar - March 27, 2008 © AIIM | All rights reserved 22
  23. 23. Q&A Carl Frappaolo Blog: www.Takingaiim.com Cfrappaolo@aiim.org 617 933 2584 © AIIM | All rights reserved 23
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