Collaborate to Compete

Slide 1: Collaborate to Compete Carl Frappaolo, AIIM Market Intelligence Platinum Sponsor: Gold Sponsors:

Slide 2: Collaboration the Focus of Competitive Strategy Co lla bo ra tio n Platinum Sponsor: Gold Sponsors:

Slide 3: Business Intelligence • The collection, analysis, and presentation of business information and operations holistically in historical, current, and predictive views to support better business decision making Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 3

Slide 4: Knowledge Management • \"Leveraging collective wisdom and experience to accelerate innovation and responsiveness” – C. Frappaolo,\"Exec Express Knowledge Management,” Capstone, 2006 Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 4

Slide 5: Innovation Management • A systematic processes to harvest collective ideas, to vet them and develop new and improved products, services and processes Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 5

Slide 6: Web 2.0 • Web-based communities and hosted services which aim to facilitate creativity, collaboration, and sharing between users. – Wikipedia Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 6

Slide 7: Defining Enterprise 2.0 • \"A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise\" Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 7

Slide 8: Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 8

Slide 9: Global Competitive Pressures • \"The World is Flat\" – 2005, Tom Friedman • Competition is 24/7/365 • Global/Distributed Workforce – \"I'm By Myself\" – The Evolving Enterprise 2.0 Working Models Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 9

Slide 10: Defining Collaboration • A structured, iterative process in which two or more entities with a common perspective work together towards a common end – Cooperative information sharing systems – Implies \"trust\" and community Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 10

Slide 11: Defining Collaboration • By Type – Interpersonal – Content/Context – Procedural • By Model – COP/I – Content – Process – Project – Goal Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 11

Slide 12: Defining The 3 Approaches to Collaboration • Interpersonal – Person - Person exchange – Synchronous or Asynchronous communication Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 12

Slide 13: Defining The 3 Approaches to Collaboration • Content/Context – Repurposing of content – Syndication and overlays – Not just replication – Typically provides emergent insight – Meta sites/companies Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 13

Slide 14: Defining The 3 Approaches to Collaboration • Procedural – Automated execution of defined sub-routines – Content passed along with work – May or may not provide big picture Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 14

Slide 15: The 5 Models for Collaboration Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 15

Slide 16: Worker Model for Enterprise 2.0 • The 7 Business Models That Have Emerged from Enterprise 2.0 -Wikinomics, Don Tapscott – Peer Pioneers – Ideagoras – Prosumers – New Alexandrians – Platforms for Participation – Global Plant Floor – Wiki Workplace Platinum Sponsor: Gold Sponsors: © AIIM | All rights reserved 16

Slide 17: The Evolving Worker Model Platinum Sponsor: Gold Sponsors: