Microsoft: Unified Communications & Collaboration

Microsoft Strategy & Solutions Offering for Unified Communications & Collaboration Yves Kerwyn | yves.kerwyn@microsoft.com Microsoft Office Product Marketing Manager “ Simplify the way we work together ”

People Drive Business Outcomes develop customer relationships improve operations drive innovation build partner connections

Simplify how people work together Reduce IT costs and improve security Help protect and manage content Find information and improve business insight Trends Role of Software Cost pressure Always on, always connected Transparent organization One world of business

The Rise of Virtual Collaboration Different Time, Different Place Same Time, Different Place Same Time, Same Place Working Alone Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt

Changing Landscape: Technology Convergence

Convergence transforms information technology's impact from cost reduction to enabling innovation

Electronic Storefronts, Online Banking, Customer Contact Centers Mobile Phones, Digital Lifestyle Communication, Collaboration, User Created Content

Changing Landscape: Business Productivity Infrastructure

U nified Communications And Collaboration B usiness Intelligence E nterprise Content Management W orkflow S earch B usiness Data Catalog E xtensible UI O pen XML File Formats W ebsite and Security Framework S ecured, Well-Managed Infrastructure Business Productivity Infrastructure Microsoft’s BPI Architecture Streamlining the way people do business with one single, integrated business productivity infrastructure Secure, Well-Managed Infrastructure Business Intelligence Enterprise Content Management Unified Communications & Collaboration Enterprise Search Office Business Application Services Workflow Search Business Data Catalog Extensible UI Open XML File Formats Web Site & Security Framework Unified Communications & Collaboration

Pervasive capabilities for where and how people work Unified Communications & Collaboration Simplify the way we work together

U nified Communications And Collaboration B usiness Intelligence E nterprise Content Management W orkflow S earch B usiness Data Catalog E xtensible UI O pen XML File Formats W ebsite and Security Framework S ecured, Well-Managed Infrastructure Business Productivity Infrastructure Microsoft’s BPI Architecture Streamlining the way people do business with one single, integrated business productivity infrastructure Secure, Well-Managed Infrastructure Unified Communications & Collaboration Office Business Application Services Workflow Search Business Data Catalog Extensible UI Open XML File Formats Web Site & Security Framework

Operational Efficiency

Enterprise-class availability at lower cost

Protection from internal and external threats

Simplified compliance for the organization

Unified messaging solution

Outlook experience from desktop to mobile

Efficient collaboration

Optimized for performance and scalability

Easier and more flexible deployment

Greater administrator productivity

Anywhere Access Built-in Protection

Hosted Archiving

Hosted Continuity

Hosted Encryption

Hosted Filtering

Forefront Security for Exchange Server (AV)

Exchange Server 2007 EDGE Server Role (AS)

Internet Security & Acceleration Server 2006

Gartner Magic Quadrant 2006 – Email security

Built-in Protection On-Premises Messaging Platform Complementary Services

Anywhere Access Built-in Protection

Rich Access for the many, not the few

Anywhere Access Built-in: No Special Server or Services Required “ By 2007 “Telework will be practiced by more than 60 million people…” (Gartner Management Update 2004 Nearly 90% of professionals will carry mobile devices capable of receiving email by 2008(The Radicati Group) Anywhere Access

Anywhere Access Unified Messaging Solution

Single inbox for e-mail, voicemail, and fax

Voice access from regular phone

Speech-enabled auto attendant

“ 7 out of 10 phone calls go direct to voicemail” (Gartner, “The Knowledge Worker Investment Paradox” 2002) Anywhere Access

Optimized for performance and scalability

Easier and more flexible deployment

Greater administrator productivity

Anywhere Access Built-in Protection Operational Efficiency

Presence, Instant Messaging,... Secure Enterprise Presence Multi-Party Instant Messaging Enterprise Federation Active Directory Integration Exchange OOF Integration Out-Bound Call Interop with PBX ... Remote Call Control (RCC) Interop with PBX

Presence, Instant Messaging,... Peer-Peer Data Sharing & Remote Assistance Peer-Peer Audio/Video Conferening

Presence, Instant Messaging,... Peer-Peer Data Sharing & Remote Assistance Peer-Peer Audio/Video Conferening Partners Offerings Multi-Party Audio/Video Conferencing On top of LCS (e.g. Polycom,Radvision, Tandberg)

Real-Time Communications Services Roadmap Available today IM/Presence

Enterprise-grade, scalable and secure IM & Presence

Active Directory Search, Calendar, OOF integration

P2P Whiteboard, P2P File Transfer, P2P Audio/Video Conf

Presence & IM Federation support and MSN, AOL & Yahoo! connectivity

PBX Interoperability

Remote Call Control (RCC)

Outbound call

Hosted Conferencing

1-way VoIP

Audio, Data & Web Conferencing

Planned for Q2 CY2007 Enhanced IM/Presence Hosted & On-Premise Audio, Video, Data & Web Conferencing Voice & Call Management, Soft Phone, IP Phones On-Premise Conferencing

Groove 2007 Client, Server & Services In House Relay, Manager & Data Bridge Server Hosted Relay, Manager Service

On-premise server with AD integration

Deploy, manage & integrate clients

Relay Manager & Data Bridge

Public Relay Service Offline Use Internal Use External Use

Microsoft Office SharePoint Server Server-based Excel Spreadsheets and Data Visualization, Report Center, Business Intelligence Web Parts, KPIs and Dashboards Document Management, Records Management, and Web Content Management with Policies and Workflow Rich & Web Forms, LOB Integration, Pluggable SSO Docs, Tasks, Calendars, Blogs, Wikis, E-mail Integration, Project Management “light”, Outlook Integration with Offline Access Enterprise Scalability, Contextual Relevance, Rich People and Business Data Search Enterprise Portals, Site Directory, My Sites, Social Networking, Privacy Control Enterprise Content Management Business Intelligence Collaboration Search Portal Business Forms & Processes 3 New Investment Areas with MOSS 2007 Platform Services Workspaces, Security, Storage, Topology, Site Model, Management

Collaboration with MOSS

Taking Internet concepts into the Enterprise

Tight integration with messaging infrastructure

From ad-hoc to structured, connected, and offline

Task oriented, in-context collaboration

Key Technologies

Out of the box, customizable sites

Blogs, wikis, issue tracking, project mgmt

Alerts, RSS

E-mail enabled lists

Rich offline experience

Connect Your People to Your Business While balancing the needs of the business and IT

SharePoint Products & Technologies Momentum #1 Portal Vendor Forrester April 2005 80m+ SPS Licenses Visionary in Gartner ECM Magic Quadrant Lots of 2007 Books coming! 1000+ Partners 325k Portals, Sites and Sub-Sites on MS IntraExtranet 12TB DB! A growing thriving community SharePoint Blog in Top 10 Internal Standardization by GSIs HP, Accenture, EDS… Gartner Portal Leaders Quadrant

What The Industry Is Saying "If collaboration and file sharing is on your mind, SharePoint Server and its integration with Office 2007 are impressive. . . . the ability to create dynamic sites – and for users to benefit from these tools and create their own My Site pages – is extraordinary.” "In 2007, the marketing associated with the launch of Microsoft Excel Services as part of Office 2007 will create the biggest news in the BI market.” “ SharePoint Server 2007 is an (Able) Jack of All Trades. . Most importantly – and the reason for which eWEEK Labs has given the platform an Analyst's Choice award—SharePoint Server 2007 is the best product we've seen for getting a capable and feature-rich enterprise Web platform up and running quickly.“ Top 5 Web Application Developments Of the Year "But getting lost a bit in the noise and hype is one Microsoft product release that, in the long run, may end up being the most important, especially on the enterprise side. And that product is Microsoft SharePoint Server 2007 . . . . And based on my tests so far, I am impressed. ”

Business Productivity Infrastructure Optimization Indentify your Sweet Spots Workspaces & Portals Messaging Presence Web Conferencing Doc & Records Mgmt Web Content Mgmt Forms Mgmt Search Reporting & Analysis Performance Mgmt Data Warehousing From: Basic e-mail & phone, with ad-hoc teaming To: Secure unified business communications & collaboration beyond firewall From: Content on files shares & poor discoverability To: Federated documents & records mgmt with integrated search capabilities From: Data silos & manual analysis To: Real-time, strategy-driven closed loop analysis

Map Your Infrastructure Journey Unified Communications & Collaboration IT is a more efficient cost center IT is a business enabler IT is a cost center IT is a strategic asset Basic e-mail, file shares, primarily phone based communication Function and project specific ad-hoc teaming, based on IT standards Standard platform for secure e-mail, IM Fully managed collaboration platform and pervasive access Increasing unification of communication channels Seamless collaboration across the firewall Federation of communication information and policy

Business Productivity Infrastructure Streamline the way people do business with the 2007 release of the Microsoft Office System Office integration drives broad user adoption Unites structured and unstructured data and process Extensible platform for business solutions Single infrastructure for UC&C ECM, BI