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IBM Sametime 8.5.2 Installation ”From Zero to Hero” Upgrade to Interims Feature Release 1

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Updating your IBM Sametime environment to the new Interims Feature Release can be easy if you know where to start and what to do. …

Updating your IBM Sametime environment to the new Interims Feature Release can be easy if you know where to start and what to do.
This document shows the requirements for the update. It explains some pit falls and how to fix them

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  • 1. IBM Collaboration Solutions IBM Sametime 8.5.2 Installation ”From Zero to Hero” Upgrade to Interims Feature Release 1 Frank Altenburg | SME for Sametime IBM Collaboration Solutions mailto:frank.altenburg@de.ibm.com Social Business © 2009 IBM Corporation
  • 2. Agenda ● What is IBM Sametime 8.5.2 IFR1 ● Requirements for a IBM Sametime 8.5.2 IFR1 Upgrade ● Architecture of a IBM Sametime 8.5.2 IFR1 deployment ● The 13 steps to a IBM Sametime 8.5.2 IFR1 deploymentSocial Business 2 © 2010 IBM Corporation
  • 3. What is IBM Sametime 8.5.2 IFR 1? ● IFR: Interim Feature Release ● An add-on to IBM Sametime 8.5.2 ● Installs on top of 8.5.2 ● It wont run on top of 8.5.1, 8.5.0 or any other version of IBM Sametime ● A set of new features and fixes to the 8.5.2 code baseSocial Business 3 © 2010 IBM Corporation
  • 4. IBM Sametime 8.5.2 IFR 1 themes New mobile clients and capabilities Richer social interactions and community features Make it easier to start down the UC path Stronger platform support A superior user experienceSocial Business 4 © 2010 IBM Corporation
  • 5. ! ewN Sametime Mobile for iOS IBM ● A native client for iPhone and iPad devices Instant Business card Presence messagingSocial Business 5 © 2010 IBM Corporation
  • 6. ! ewN Sametime Mobile for iOS IBM Stay online but Sametime Unified disconnect to improve Telephony dialer battery life when switching applications Preferred telephony device management for receiving callsSocial Business 6 © 2010 IBM Corporation
  • 7. ! ewN Sametime Mobile for iOS IBM Get notifications ofGet notifications of incoming chats viaincoming chats via Apple NotificationApple Notification System (iOS 5)System (iOS 4) Send pictures over a chat session directly from the device Social Business 7 © 2010 IBM Corporation
  • 8. ! ewN Sametime Mobile for iOS IBM Sametime Unified Instant Telephony dialer messagingPresenceSocial Business 8 © 2010 IBM Corporation
  • 9. ! ewNBrowser-based meetings on Android tablets and Apple iPads ● Browser-based meetings optimized for Android tablets: Social Business 9 © 2010 IBM Corporation
  • 10. ! ewNBrowser-based meetings on Android tablets and Apple iPads ● Browser-based meetings optimized for Apple iPads: Social Business 10 © 2010 IBM Corporation
  • 11. IBM Sametime 8.5.2 IFR 1 themes New mobile clients and capabilities Richer social interactions and community features Make it easier to start down the UC path Stronger platform support A superior user experienceSocial Business 11 © 2010 IBM Corporation
  • 12. ! ewNNew capabilities designed to enable social interactions andcommunity featuresNow available under the IBM SametimeAdvanced license: ● Offline messaging ● Multi-file and folder transfer ● N-way file transfer ● Organizational tree view ● No Sametime Advanced server installation required Social Business 12 © 2010 IBM Corporation
  • 13. ! ewNOffline messaging The ability for Sametime Advanced users to send instant messages to other Sametime users whose status is Offline or Do-Not-Disturb. ● Sending a message to an offline contact As a Sametime Advanced user, Paul can send SamanthaAll Sametime users a message evencan receive offline when shes offlinemessages Social Business 13 © 2010 IBM Corporation
  • 14. ! ew NOffline messaging ● Retrieving and replying to offline messages Samantha can replySametime will notify to an offline messageSamantha that she has by, first, selecting itoffline messages waiting from the list...to be retrieved. She canaccess the OfflineMessages viewer to checkher messages by Next, she can start aselecting it from the chat session with“More” menu on the Paul by clickingSametime Connect “Reply”. The offlinetoolbar. message text will be added to the transcript of the new chat session. Social Business 14 © 2010 IBM Corporation
  • 15. ! ewNOffline messaging ● Administrative controls Enable or disable offline messaging. Define storage quotas. Define message persistence. Define message longevity. Social Business 15 © 2010 IBM Corporation
  • 16. ! ewMulti-file transferN The ability to send more than one file to another Sametime user. ● Sending files to an online contact Recipients get notification on the upcoming transfer Now Paul can send multiple files in a single transfer Social Business 16 © 2010 IBM Corporation
  • 17. ! ewFolder transferN The ability to send a folder containing one or more files to another Sametime user. ● Sending a folder to an online contact Now Paul can send folders as well as files Social Business 17 © 2010 IBM Corporation
  • 18. ! ewFolder transferN Recipients get notified of the upcoming folder transfer and they get details on the folders contents Senders get confirmation when the transfer is completed Social Business 18 © 2010 IBM Corporation
  • 19. ! ewN-way file transferN The ability to send a file to multiple Sametime users. ● Sending a single file to multiple online contacts Amadou can send a file to multiple people in a group chat session He can see progress on individual transfers Social Business 19 © 2010 IBM Corporation
  • 20. ! ewNMulti, n-way and folder transfer ● Administrative controlsEnable and disablemulti, n-way andfolder file transfer Define file transfer throughput Social Business 20 © 2010 IBM Corporation
  • 21. ! ewNOrganizational tree viewA shelf application within Sametime Connect that shows an organizational-tree view of the contact list. ● Hierarchical information fetched from the server Pick a contact from your contact list and Drag nodes to add select to see that organizational groups persons place in the to the contact list organizational view Expand nodes to see the people in that part of the organization Managers show up See presence and at the top of the business card tree. Individual information. Launch chat managers can be sessions with individuals hidden from view or start conversations with whole departments Social Business 21 © 2010 IBM Corporation
  • 22. IBM Sametime 8.5.2 IFR 1 themes New mobile clients and capabilities Richer social interactions and community features Make it easier to start down the UC path Stronger platform support A superior user experienceSocial Business 22 © 2010 IBM Corporation
  • 23. ! ewNImproved platform support for IBM Sametime Unified Telephony ● VMware support for the Telephony Application Server (TAS) and the Telephony Control Server (TCS) ● Fully supported for production deployments ● VMware ESXi v4.x ● 64-bit support for TAS on SUSE Linux Enterprise Server (SLES) ● 64-Bit SLES 10 SP3 ● TAS in 32-Bit compatibility mode ● It no longer requires a dedicated 32-Bit server Social Business 23 © 2010 IBM Corporation
  • 24. IBM Sametime 8.5.2 IFR 1 themes New mobile clients and capabilities Richer social interactions and community features Make it easier to start down the UC path Stronger platform support A superior user experienceSocial Business 24 © 2010 IBM Corporation
  • 25. ! ewNNew browsers, servers and operating systems ● Browsers ● Microsoft Internet Explorer 9 ● Mozilla Firefox 6 and 7 ● Servers ● Domino 8.5.3 ● Operating systems ● Mac OS 10.7 ● SUSE Linux Enterprise Server 64-Bit (TAS and TCS) Social Business 25 © 2010 IBM Corporation
  • 26. IBM Sametime 8.5.2 IFR 1 themes New mobile clients and capabilities Richer social interactions and community features Make it easier to start down the UC path Stronger platform support A superior user experienceSocial Business 26 © 2010 IBM Corporation
  • 27. ! ewImprovements to the meetings experienceN Optionally choose whether to video enable your session each time you enter your meeting room Active speaker notification Automatically mute participants upon joining a meeting with audio and video Leave the meeting and keep the meeting room open or close the meeting Social Business for everybody 27 © 2010 IBM Corporation
  • 28. ! ewNImprovements to the audio/video and telephony experience ● Custom video resolution Select a standard video resolution... … or define one or more custom resolutions to fit your video equipment Social Business 28 © 2010 IBM Corporation
  • 29. ! ewN Enablement of 3rd-party partner software to further enhance the telephony experience ● Extensions to the call window on Sametime Unified Telephony ● Enables 3rd party software to identify a callers name and replace their image in the user interface with a photograph from other repositories Custom Default Default Custom Custom Default Social Business 29 © 2010 IBM Corporation
  • 30. ! ewNOther improvements ● SRTP for group audio/video calls ● Secure Real-Time Transport Protocol ● Already supported in 8.5.2 for Sametime Unified Telephony calls and person-to-person calls in Sametime ● Now supported for multi way Voice and Video Chat and meetings ● Miscellaneous bug fixes and enhancements ● Improved serviceability (more expressive log and error messages) on ● Installation process workflow ● NAT ICE SDK ● Meetings (application sharing) ● Auto-restart feature for TURN Server ● Enhancements for cloud deployments (LotusLive) Social Business 30 © 2010 IBM Corporation
  • 31. In summary... ● Sametime 8.5 and 8.5.1 introduced new interaction paradigms that fit very well in enabling social work patterns ● Sametime 8.5.2 continues along that vein providing additional features and refining existing ones ● Sametime 8.5.2 IFR 1 strengthens the 8.5.2 core themes with exciting new features to help make your business more social ● New mobile clients and capabilities ● Tools to enable richer social interactions and community features ● Improvements to help you get started down the UC path ● Stronger platform support ● A superior user experienceSocial Business 31 © 2010 IBM Corporation
  • 32. Agenda ● What is IBM Sametime 8.5.2 IFR1 ● Requirements for a IBM Sametime 8.5.2 IFR1 Upgrade ● Architecture of a IBM Sametime 8.5.2 IFR1 deployment ● The 13 steps to a IBM Sametime 8.5.2 IFR1 deploymentSocial Business 32 © 2010 IBM Corporation
  • 33. IBM Sametime 8.5.2 IFR1 Prerequisites ● All Sametime components must be already on Sametime 8.5.2. you can not install the IFR1 to a Sametime 8.5 or 8.5.1 or 8.5.1.1 Sametime component. ● Sametime System Console ● Sametime Community Server ● Sametime Proxy (webchat) Server ● Sametime Meeting Server ● Sametime Media Manager ● Sametime Advanced Server ● Sametime Gateway Server ● DB2 Server must be 9.5 FP4 or 9.7 ● If your servers are on an older level, upgrade to Sametime 8.5.2 first before continuing with this IFR1 upgrade.Social Business 33 © 2010 IBM Corporation
  • 34. IBM Sametime 8.5.2 IFR1 Prerequisites (continued) ● Software requirements ● Client ● Windows XP (SP2), XP Tablet, Vista and Windows 7 – 32 and 64 bit ● MAC OS X 10.6.2 x86-64 and future OS fix packs ● RHEL 5.0 Update 4 Desktop Edition x86-32 and future OS fix packs ● SLED 10.0 SP3 and 11.0 SP1 32 and 64 bit and future OS fix packs ● Ubuntu 10.04 LTS x85-32 and future OS fix packs ● Server ● Windows Server 2003/2008 - 32 and 64 bit (including R2) ● Linux (RHEL, SLES) - 32 and 64 bit ● AIX 5.3/6.1 ● i5/OS 5.4, 6.1 ● Solaris 10 ● ESX and ESXi 4.0, MS Hyper-V R2 ● Browsers ● Microsoft® Internet Explorer 6.x, 7.x, 8, 9 (Windows) ● Firefox 3.5, 3.6, 6 and 7 (Windows, Mac, Linux) ● Safari 5.0 (Mac) ● Other ● Domino 8.5.1/8.5.2 for Community Server / Classic meetings ● WebSphere Application Server 7 for new servers and gateway (included) ● DB2 9.7 for new servers and gateway (included)Social Business 34 © 2010 IBM Corporation
  • 35. IBM Sametime 8.5.2 IFR1 Prerequisites (continued) ● Software requirements ● For WEB A/V ● Microsoft® Internet Explorer 6.x(!!), 7.x, 8.0 and 9.0 (Windows) ● Firefox 3.5, 3.6, 6 and 7 (Windows, Mac) ● Google Chrome 9, 10, 11, 12 and 13 SPECIAL NOTE: Apple Safari is not supported with Sametime Web Audio/Video Browser Plugin in this actual Sametime Version 8.5.2 IFR1. We do not support any Linux based OS now for Browser A/V. Microsoft Internet Explorer 6 should work and is officially supported. But it is not recommended to use this version because it can cause issues when several parallel connections needs to be established with the meeting server.Social Business 35 © 2010 IBM Corporation
  • 36. Other requirements ● Make sure that all servers you want to use can be resolved in DNS. ● If DNS is not available then list all full qualified server names and IP addresses from all servers in the hosts file and publish this file to all servers. ● The Media Manager Server does not work when installing with a DNS alias. You must configure the full qualified machine host name (including domain part) and use this for the installation. This name does not need to be configured anywhere else and the client does not see it. ● If you use Windows 2008 as Operating System, then you need to start all installations and configurations in „Administrative mode“. ● You need a LDAP Server hosting your user base. This can be a Domino LDAP or Microsoft Active Directory or any other supported V3 LDAP. ● The Sametime gateway requires a public, not NATed IP address. NAT does not work with SIP traffic (specially when using TLS encryption) because the SIP packages contain the sending IP address inside. Then the receiver refuses the SIP package coming from another address then the one inside the package.Social Business 36 © 2010 IBM Corporation
  • 37. Required files for a deployment on Windows For a Windows update installation you need to download these files from Passport Advantage: CI3Y8ML.exe IBM Sametime System Console 8.5.2 IFR1 CI3Y9ML.zip IBM Sametime Community Server Standard 8.5.2 IFR1 CI3YCML.zip IBM Sametime Proxy Server 8.5.2 IFR1 CI3YDML.zip IBM Sametime Meeting Server 8.5.2 IFR1 CI3YEML.zip IBM Sametime Media Manager Server 8.5.2 IFR1 CI3YGML.zip IBM Sametime Connect Clients 8.5.2 IFR1 CI3YJML.zip IBM Sametime Advanced Server 8.5.2 IFR1 Create a directory, for example “C:Install”, on the servers where you want to install. Then unpack the downloaded files into this directory. Just unpack the files required for your deployment architecture on the particular server.Social Business 37 © 2010 IBM Corporation
  • 38. Agenda ● What is IBM Sametime 8.5.2 IFR1 ● Requirements for a IBM Sametime 8.5.2 IFR1 Upgrade ● Architecture of a IBM Sametime 8.5.2 IFR1 deployment ● The 13 steps to a IBM Sametime 8.5.2 IFR1 deploymentSocial Business 38 © 2010 IBM Corporation
  • 39. IBM Sametime 8.5.2 IFR1 - Our pilot recommendation It is known that implementing several components, who provides web services on one box, require special network configuration. The services needs to be bind to individual IP addresses. This configuration is described fully and detailed later here in the document. This Update to IBM Sametime 8.5.2 IFR1 has some limitations that require a work around specially for this “multi components on one box” architectures with 2 ore more IP addresses and host names. This work around is described in detail in the Post Install sections after the Proxy and Meeting Server update. The Sametime Advanced Server in this pilot deployment is optional and requires additional licensing. Do not install or update this server if you do not have purchased the required licenses. Without Sametime Advanced you can do the full installation of all components with just 2 machines.Social Business 39 © 2010 IBM Corporation
  • 40. IBM Sametime 8.5.2 IFR1 – our pilot deployment DB2 9.5 Sametime Active Server System Directory Console LDAP ldap.renovations.com Sametime Media Manager sametime.renovations.com Sametime Sametime Community Advanced Sametime Sametime Server Proxy Server Server Meeting Server chat.renovations.com advanced.renovations.commeeting.renovations.com webchat.renovations.com Social Business 40 © 2010 IBM Corporation
  • 41. Hardware required for this Pilot Example Deployment ● 1 Server for the IBM DB2 Server, IBM Sametime 8.5.2 System Console, IBM Sametime 8.5.2 Meeting Server, IBM Sametime 8.5.2 Proxy Server, IBM Sametime 8.5.2 Media Manager Quad CPU, 8GB RAM or more, 100GB disk space or more, 64 Bit OS 1 GBit Network Interface with 2 IP addresses and 2 additional DNS Alias entries. ● 1 Server for IBM Sametime 8.5.1 Community Server Single CPU, 2GB RAM or more, 10GB disk space or more, 32 or 64 Bit OS 1 GBit Network Interface ● 1 Server for IBM Sametime 8.5.1 Advanced Server (Optional) Dual CPU, 4GB RAM or more, 20GB disk space or more, 32 or 64 Bit OS 1 Gbit Network Interface ● Various client endpoints With such a configuration you can host up to ● 500 concurrent Meeting Participants * ● 10.000 concurrent Sametime Clients * ● 300 concurrent Media Streams * ● 3000 concurrent Proxy web client users * * Ask you IBM representative for more detailed sizing information in a defined environmentSocial Business 41 © 2010 IBM Corporation
  • 42. Special IP configuration for the WebSphere based Server As described before you should configure the machine hosting the WebSphere based servers with 2 IP addresses and 3 DNS entries. In this slide deck we use: Host Name: sametime.renovations.com IP: 192.168.30.10 This is the machines Host name. With this name we install the DB2 Server, the Sametime System Console and the Sametime Media Manager DNS Alias: meeting.renovations.com IP: 192.168.30.10 With this address we install the Sametime Meeting Server DNS Alias: webchat.renovations.com IP: 192.168.30.30 With this address we install the Sametime Proxy ServerSocial Business 42 © 2010 IBM Corporation
  • 43. Required technical users for IBM Sametime 8.5.2 IBM Sametime requires some technical users for components to communicate in an authenticated mode. All of this users should be configured so that the password never expires and never needs to be changed. db2admin This user is created during installation of the DB2 server in the Operating System. Do not create this user in advance. It is the user for all IBM Sametime related components using DB2 to access their databases. Be sure to match the password policy requirements of the OS. wasadmin This is the user to access the IBM WebSphere components and to administer the system. This user must not exist in your LDAP directory. It is created during WebSphere installation in a local file repository. You can use the same user name and password for all components (makes it easier) or different names and passwords. But again, it does not work when this user exists in the LDAP.Social Business 43 © 2010 IBM Corporation
  • 44. Required technical users for IBM Sametime 8.5.2 (cont) Domino Administrator This user is created during installation of Domino for the IBM Sametime Community Server. It is a best practice to not use a existing administrative account because it is the account with that the IBM Sametime System Console communicates with the Community Server. LDAP Bind User This is a user account in your LDAP directory. This account is used to connect in authenticated mode to the LDAP server to get all required attributes. It is possible to connect anonymously to the LDAP but then it does not work with some LDAP systems or the LDAP server requires special configuration to allow anonymous bind.Social Business 44 © 2010 IBM Corporation
  • 45. Audio/Video Plug-In for Browser access to Meeting RoomsThe Meeting Plug-In is shipped with the Media Manager in two formats.1.) Download VersionThis version files needs to be copied onto a Web Server that can beaccessed by the Browser from the client who want to access the Meetingsusing Audio and Video services. This could be the Domino basedSametime Community Server, the Sametime Proxy Server or the SametimeMeeting Server or any other web server in your organization.In this pilot deployment recommendation we use the Sametime Proxyserver for this service.To download and install this Plug-In it is required to have Administrativeaccess rights on Windows 7. With all other OS the user right is enough2.) Deployment VersionThis version can be deployed using your preferred deployment tool. Itcontains a MSI installer file. But be careful in some operating systems asWindows 7, it is required to install this version with administrative rights.Social Business 45 © 2010 IBM Corporation
  • 46. Agenda ● What is IBM Sametime 8.5.2 IFR1 ● Requirements for a IBM Sametime 8.5.2 IFR1 Upgrade ● Architecture of a IBM Sametime 8.5.2 IFR1 deployment ● The 13 steps to a IBM Sametime 8.5.2 IFR1 deploymentSocial Business 46 © 2010 IBM Corporation
  • 47. The 13 steps to a Sametime 8.5.2 IFR1 environment 1.Prepare the System for the Upgrade 2.Update the IBM Sametime System Console Server 3.Update the IBM Sametime Community Server 4.Update the IBM Sametime Proxy Server 5.Post Install Tasks for the IBM Sametime Proxy Server 6.Create the IBM Sametime Proxy Server Database 7.Update the IBM Sametime Meeting Server 8.Post Install Tasks for the IBM Sametime Meeting Server 9.Update the IBM Sametime Media Manager 10.Update the IBM Sametime Advanced Server (optional) 11.Post install tasks for the Sametime Advanced Server (optional) 12.Configure the Apple Notification Service for iOS devices (optional) 13.Update the IBM Sametime ClientSocial Business 47 © 2010 IBM Corporation
  • 48. STEP ONE: Prepare the System for the Upgrade Summary Before you can upgrade your Sametime environment to release 8.5.2 IFR1 some things needs to be checked and to be prepared.Social Business 48 © 2010 IBM Corporation
  • 49. Important: Sametime 8.5.2 Interim Feature Release 1 cannot be uninstalled. Back up key files before starting in case you want to restore the previous installation. See Backing up files before updating Sametime 8.5.2 on AIX, Linux, Solaris, or Windows. ● Download and extract the files for Interim Feature Release 1. ● Update Installation Manager if the administrator name or password has changed. ● Update the Sametime System Console and optionally, the Sametime Community Server, before you update any of the other Sametime servers that run on WebSphere Application Server. ● Start the Sametime System Console and the Deployment Manager. ● Stop the WebSphere proxy server if it is enabled and running. ● If you have multiple Sametime components on one computer, leave the Sametime System Console running and stop all other WebSphere Application Server processes. If the computer runs only one Sametime component, you do not need to stop the Sametime server you are about to update. ● If you are upgrading a cluster, stop all the nodes in the cluster.Social Business 49 © 2010 IBM Corporation
  • 50. Enter the URLs „https://www-304.ibm.com/support/docview.wss? uid=swg21573958“. and “https://www-304.ibm.com/support/docview.wss? uid=swg21382867” Both technotes are pointing to the workaround here: “https://www-304.ibm.com/support/docview.wss? uid=swg21574839” It is recommended to replace the file iscmod_uninstall.py as described in the technote before starting the update.Social Business 50 © 2010 IBM Corporation
  • 51. The Update requires to stop all running WebSphere servers. If your Sametime System is installed the same way as the “Sametime 8.5.2 - From Zero To Hero – Part 1 Basics” then just stop the “STConsole_Server_DM” service. It will stop all other services as well. If you have installed using your own architecture, then all WebShere Servers and Nodeagents federated to the Cell of your Sametime System Console should be stopped.Social Business 51 © 2010 IBM Corporation
  • 52. The only remaining java.exe process is the NET Search Extension from DB2 when Sametime Advanced is installed as well.Social Business 52 © 2010 IBM Corporation
  • 53. It is recommended to set all services except the Sametime System Console services to “Manual” first. After the installation of one of the services a OS restart is recommended to start the corresponding WebSphere servers as Services. Otherwise the next installation will fail. Open the Properties of each service and set the “Startup type” to “Manual”. Then click the “OK” button.Social Business 53 © 2010 IBM Corporation
  • 54. All services except the three for the System Console Server are set to “Manual” now. And all Sametime WebSphere services are stopped.Social Business 54 © 2010 IBM Corporation
  • 55. STEP TWO: Update the IBM Sametime System Console Server Summary This step updates the IBM Sametime 8.5.2 System Console Server to the IFR1 release. We like to use a CMD command line window to enter some of the commands and start the installers. For that we have created a short cut in our fast start section. You can use the Windows Explorer as well to navigate to the destination directory and double click the installation file (setupwin32.exe)Social Business 55 © 2010 IBM Corporation
  • 56. Enter the command “cd InstallIBM Sametime System Console” and press the “Enter” key. If you have unpacked the zip file to a different directory, then navigate to your directory where you can find the update.bat file.Social Business 56 © 2010 IBM Corporation
  • 57. Enter the command “update.bat” and press the “Enter” key.Social Business 57 © 2010 IBM Corporation
  • 58. The IBM Installation Manager is starting up.Social Business 58 © 2010 IBM Corporation
  • 59. Now click the “Update” button to continue.Social Business 59 © 2010 IBM Corporation
  • 60. Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continueSocial Business 60 © 2010 IBM Corporation
  • 61. Click the “Next” button to continueSocial Business 61 © 2010 IBM Corporation
  • 62. Be sure that all WebSphere Servers are shut down on this box and that all federated WebSphere Servers on other boxes are shut down as well before continuing with the SSC update. Then click the “Next” button to continue.Social Business 62 © 2010 IBM Corporation
  • 63. Click the “Update” button to install the Sametime System Console IFR1.Social Business 63 © 2010 IBM Corporation
  • 64. The Sametime System Console IFR1 Update is now installing. This step takes approximately 30 to 45 minutes.Social Business 64 © 2010 IBM Corporation
  • 65. When the installation has finished successfully, click the „Finish“ button to close the Installer.Social Business 65 © 2010 IBM Corporation
  • 66. Click “File” and then “Exit” to quit the Installation Manager.Social Business 66 © 2010 IBM Corporation
  • 67. The Sametime System Console is now updated to IFR1. The Services have not changed,but they seem not to be started.Social Business 67 © 2010 IBM Corporation
  • 68. But in the Task Manager you see that there are several java.exe processes running. Here is the same behavior as in earlier installations, the Installation Manager starts the services in the background but not using the OS Service start mechanism. The Service does not recognize that it is started and cant show this status in the Services view.Social Business 68 © 2010 IBM Corporation
  • 69. The best way to fix this issue is to just reboot the Operating System. Then all services who are set to start automatic, are starting using the service startup method. For this IFR1 upgrade that is a absolute required step. Otherwise the Upgrade of the next WebSphere based component - the Sametime Proxy Server - will fail.Social Business 69 © 2010 IBM Corporation
  • 70. In the Task Manager you can now see the 3 java.exe processes of the Sametime System Console and if installed, the DB2 Net Search Extension for the Sametime Advanced Server.Social Business 70 © 2010 IBM Corporation
  • 71. STEP THREE: Update the IBM Sametime Community Server Summary This step updates the IBM Sametime Community Server 8.5.2 to the IFR1 release.Social Business 71 © 2010 IBM Corporation
  • 72. To install the IBM Sametime Community Server 8.5.2 IFR1 Update the server must be quit first. Shut it down and be sure that there are no more tasks starting with the letters “st...” appear in the Task Manager.Social Business 72 © 2010 IBM Corporation
  • 73. In a CMD-Line window navigate to the directory to where you have unpacked the IFR1 Update package. Then enter the “setupwin32.exe” command to start the installer.Social Business 73 © 2010 IBM Corporation
  • 74. The IBM Sametime Community Server installer has started. Select your preferred language. We use just “English”. Then click the “OK” button to continue.Social Business 74 © 2010 IBM Corporation
  • 75. Click the “Next” button to continue.Social Business 75 © 2010 IBM Corporation
  • 76. Accept the terms in the license agreement and click the “Next” button to continue.Social Business 76 © 2010 IBM Corporation
  • 77. Click the “Install” button to start the installation.Social Business 77 © 2010 IBM Corporation
  • 78. The installation takes approximately 2 - 3 minutes.Social Business 78 © 2010 IBM Corporation
  • 79. The installer has installed the IFR1 update successfully. Click the “Finish” button to continue.Social Business 79 © 2010 IBM Corporation
  • 80. Now you can start your Domino Server to start your updated 8.5.2 IFR1 Sametime Community Server by clicking the “Lotus Domino Server” icon. You can reboot the OS or just start the Lotus Domino Server Service as well. All will work. Click the “OK” button to continue.Social Business 80 © 2010 IBM Corporation
  • 81. The Domino Server starts the Sametime tasks automatically.Social Business 81 © 2010 IBM Corporation
  • 82. Wait until all 42 Tasks starting with the letters “ST...” are started. This can take up to 5 minutes.Social Business 82 © 2010 IBM Corporation
  • 83. Open your Browser and navigate to your Sametime System Console. Authenticate and then click on “Sametime System Console” - “Sametime Servers” - “Sametime Community Servers”. Here click the link “Community Server Global Settings”.Social Business 83 © 2010 IBM Corporation
  • 84. Check the box “Enable offline messages” to enable this new feature. But be aware this only works if your Sametime Community Servers and all clients are updated to the IFR1 release. After enabling this setting it is required to restart all Sametime Community Servers.Social Business 84 © 2010 IBM Corporation
  • 85. STEP FOUR: Update the IBM Sametime Proxy Server Summary Use this procedure to apply the Interim Feature Release to IBM Sametime® Proxy Server, Sametime Media Manager, Sametime Meeting Server, and Sametime Advanced. Procedures for Sametime System Console, Sametime Community Server, and Sametime Gateway are explained in other topics.Social Business 85 © 2010 IBM Corporation
  • 86. Enter the command “cd InstallIBM Sametime Proxy Server” and press the “Enter” key. If you have unpacked the zip file to a different directory, then navigate to your directory where you can find the update.bat file.Social Business 86 © 2010 IBM Corporation
  • 87. Enter the command “update.bat” and press the “Enter” key.Social Business 87 © 2010 IBM Corporation
  • 88. The IBM Installation Manager is starting up.Social Business 88 © 2010 IBM Corporation
  • 89. Now click the “Update” button to continue.Social Business 89 © 2010 IBM Corporation
  • 90. Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continueSocial Business 90 © 2010 IBM Corporation
  • 91. Click the “Next” button to continueSocial Business 91 © 2010 IBM Corporation
  • 92. Be sure that all WebSphere Servers are shut down, except the IBM Sametime System Console and the DMGR of the cell. Then click the “Next” button to continue.Social Business 92 © 2010 IBM Corporation
  • 93. Click the “Update” button to install the IBM Sametime Proxy Server IFR1.Social Business 93 © 2010 IBM Corporation
  • 94. The IBM Sametime Proxy Server IFR1 Update is now installing. This step takes approximately 20 to 25 minutes.Social Business 94 © 2010 IBM Corporation
  • 95. Important to know... A new main feature in Sametime 8.5.2 IFR1 Proxy Server is the Apple iOS integration using an App that can be installed for free from the Apple App store. This app then connects to your Sametime proxy Server through the Internet. That this can work, your Sametime Proxy Server must be accessible from the Internet. This means you need to set it up in your DMZ or configure a reverse proxy in your DMZ and forward the traffic to your Sametime Proxy in the intranet. But the recommended way is to implement your Sametime Proxy Server in your DMZ. Another recommendation is that your Sametime proxy Server can communicate with the Apple notification service. For this to work you need to open 2 ports in your firewall to this servers in the internet. These ports are 2195 to the Apple notification server and port 2196 to the Apple feedback server.Social Business 95 © 2010 IBM Corporation
  • 96. When the installation has finished successfully, click the „Finish“ button to close the Installer. If you have installed the Sametime 8.5.2 environment exactly as described in the former “Zero To Hero” documents then you will see this warning messages. This means the upgrade was installed successfully but the registration of the upgrade into the System Console has failed. How to fix this issue is described in the next part. (Post Install Tasks)Social Business 96 © 2010 IBM Corporation
  • 97. Click “File” and then “Exit” to quit the Installation Manager.Social Business 97 © 2010 IBM Corporation
  • 98. STEP FIVE: Post Install Tasks for the IBM Sametime Proxy Server Summary This procedure is only required if you run into the Warning message after the installation as described in the step before.Social Business 98 © 2010 IBM Corporation
  • 99. In your file explorer navigate to the directory “C:IBMWebSphereSTPServerPNconsole”Social Business 99 © 2010 IBM Corporation
  • 100. Open the file “console.properties” with your notepad or wordpad applicationSocial Business 100 © 2010 IBM Corporation
  • 101. Enter the password of your “wasadmin” user after the “SSCPassword=” term. Then save and close the file.Social Business 101 © 2010 IBM Corporation
  • 102. Then open the file “productConfig.properties” with your notepad or WordPad text editor.Social Business 102 © 2010 IBM Corporation
  • 103. Check and correct the terms of “NodeIP=”, “NodeHostName=”, “WASHost=”. Enter the correct host name. Enter your “wasadmin” password in the “WASPassword=” field. And correct the”DepName=” field with the right Deployment Plan name from your Sametime System Console.Social Business 103 © 2010 IBM Corporation
  • 104. Open a CMD-Line Window and navigate to the directory “C:IBMWebSphereSTPServerPNconsole”.Social Business 104 © 2010 IBM Corporation
  • 105. Run the command “registerProduct.bat -upgrade”.Social Business 105 © 2010 IBM Corporation
  • 106. To start the System Console registration just hit the ENTER key.Social Business 106 © 2010 IBM Corporation
  • 107. If you see the message “The upgrade process has completed successfully” then you are done. If not, then recheck and reconfigure the files “console.properties” and “productConfig.properties”. Then run the registerProduct.bat script again.Social Business 107 © 2010 IBM Corporation
  • 108. Open your browser and navigate to your Sametime System Console by entering the URL “http://sametime.renovations.com:8700/admin”.Social Business 108 © 2010 IBM Corporation
  • 109. Enter your “wasadmin” credentials and click the “Log in” button..Social Business 109 © 2010 IBM Corporation
  • 110. You can see that your Sametime System Console is already upgraded to release 8.5.2.1.Social Business 110 © 2010 IBM Corporation
  • 111. Click “Sametime System Console” - “Sametime Servers” - “Sametime Proxy Servers”. Then you can see that your Sametime Proxy Server is upgraded to release “8.5.2 IFR 1”Social Business 111 © 2010 IBM Corporation
  • 112. To configure the Sametime Proxy Server to use the Apple notification servers, click on “Sametime System Console” - “Sametime Servers” - “Sametime Proxy Servers”. Then click your Sametime Proxy Server.Social Business 112 © 2010 IBM Corporation
  • 113. The host names and ports of the Apple notification system are fixed and can not be changed. You only can disable or enable this push notification service and sending Photos. By default it is enabled.Social Business 113 © 2010 IBM Corporation
  • 114. STEP SIX: Create the DB2 Database for the Sametime Proxy Server Summary This step is to create and configure the DB2 Database for the Sametime Proxy Server. This database is required to cache the Sametime messages sent to iOS mobile devices.Social Business 114 © 2010 IBM Corporation
  • 115. Next is to create the database in the DB2 Server. If your DB2 Server is on a separate machine or on another machine, then you need to copy the database creation script files to this server first. Copy the files “createProxyDb.bat” and “proxyServer.ddl” to a directory on your DB2 Server. Then open a CMD window and navigate to this directory. In this Zero to Hero example we use just “C:InstallIBM Sametime Proxy ServerDatabaseScripts”.Social Business 115 © 2010 IBM Corporation
  • 116. Run the database creation script with the command: “createProxyDb.bat STPR db2admin”. The term “STPR” is the name of the database and “db2admin” is the DB2 Database Server Administrator.Social Business 116 © 2010 IBM Corporation
  • 117. Be sure that you see the “...command completed successfully” message after all commands.Social Business 117 © 2010 IBM Corporation
  • 118. Open a File explorer and navigate to “C:InstallIBM Sametime Proxy ServerDatabaseScripts”. If you have unpacked the install zip file to a different directory then use this one.Social Business 118 © 2010 IBM Corporation
  • 119. Open a second explorer window and navigate to the directory “C:IBMWebSphereSTPServerPN”. Then copy the file “proxyDBSetup.py” from the install directory to this directory.Social Business 119 © 2010 IBM Corporation
  • 120. Next is to navigate to the directory “C:IBMWebSphereSTPServerPNSametimeProxyServerOfferingSametimeServer STProxyproxy”. In this directory open the file “proxy.properties” with Notepad or Wordpad or with your favorite text editor.Social Business 120 © 2010 IBM Corporation
  • 121. Edit the following values: * proxy.DbAppUser (db2admin) * proxy.DbAppUserPassword (db2admin password) * proxy.DataBaseServerName (host name of the DB2 server) * proxy.DataBaseServerPort (default port for DB2) * proxy.DbName (database name created earlier) Then save and close the file.Social Business 121 © 2010 IBM Corporation
  • 122. Now it is required to configure the DB2 Database who caches messages to the iOS devices in the Sametime Proxy Server. For this a long command in a CMD line window is required. Several paths are required. To get and paste this path into a CMD-Line window it is easy to use the Windows Explorer. First navigate to the directory “C:IBMWebSphereAppServerprofileswebchatSTPProfile1bin”. But do not mark the full path. Mark only the part starting from “AppServer...”. Then press the Ctrl-C to copy this path to the dashboard.Social Business 122 © 2010 IBM Corporation
  • 123. Open a CMD-Line window and navigate to the directory “C:IBMWebSphereSTPServerPN”.Social Business 123 © 2010 IBM Corporation
  • 124. Now start entering the command. Begin just with “..”. Next is to paste the part from the dashboard.Social Business 124 © 2010 IBM Corporation
  • 125. Continue with “wsadmin.bat -lang jython -user wasadmin -password passw0rd -f “” Dont forget the “ at the end because the next part is a path that needs to be in doublequotes.Social Business 125 © 2010 IBM Corporation
  • 126. Now we need the path to the file proxyDBSetup.py including the filename.Social Business 126 © 2010 IBM Corporation
  • 127. Copy and paste the path from the explorer window, add the backslash and then copy and paste the filename from the explorer window. Add a doublequote sign at the end.Social Business 127 © 2010 IBM Corporation
  • 128. Now we need the path and filename of the proxy.properties file that we have edited just before.Social Business 128 © 2010 IBM Corporation
  • 129. Start with blank and double quotes then paste the path. Then add the backslash and then paste the filename. Add a double quote at the end. Now the command is completed and you can confirm with the “ENTER” key.Social Business 129 © 2010 IBM Corporation
  • 130. The script is now running.Social Business 130 © 2010 IBM Corporation
  • 131. The script has finished.Social Business 131 © 2010 IBM Corporation
  • 132. Next is to set both services for the Proxy Server (the nodeagent STProxyServer_NA and the Proxy Server STProxyServer) to automatic and then reboot the OS to be sure all services are starting up automatically.Social Business 132 © 2010 IBM Corporation
  • 133. When the reboot has completed and all services are started up then you should see this window in your services list.Social Business 133 © 2010 IBM Corporation
  • 134. Open your browser and navigate to your SSC – ISC. Login with your wasadmin user and then navigate to “Resources” - “JDBC” - “JDBC providers”. Here you should see the newly created datasource for your Proxy Server.Social Business 134 © 2010 IBM Corporation
  • 135. Now click on “Resources” - “JDBC” - “Data sources”. Here you should see your newly created Data Source.Social Business 135 © 2010 IBM Corporation
  • 136. Check mark the “STProxyDataSource” and click the “Test connection” button.Social Business 136 © 2010 IBM Corporation
  • 137. Be sure that the result says “successful”. The warning message can be ignored.Social Business 137 © 2010 IBM Corporation
  • 138. Next is to fix the virtual hosts configuration in the updated WebSphere applications. Click on “Applications” - “Application Types” - “WebSphere enterprise applications”. Then click the “SametimeProxy” application.Social Business 138 © 2010 IBM Corporation
  • 139. Click the “Virtual hosts” link on the right side.Social Business 139 © 2010 IBM Corporation
  • 140. All parts of the application are configured back to the “default_host” virtual hosts table. This needs to be changed.Social Business 140 © 2010 IBM Corporation
  • 141. Change all to “STProxy_host” and then click the “OK” button.Social Business 141 © 2010 IBM Corporation
  • 142. Click “Save” to save your last changes.Social Business 142 © 2010 IBM Corporation
  • 143. To synchronize the changes to all nodes just wait 2 minutes or click “System Administration” - “Nodes”. Then mark the “webchatSTPNode1” node and click the “Synchronize” button.Social Business 143 © 2010 IBM Corporation
  • 144. After the synchronization the Sametime Proxy Server needs to be stopped completely to update the next component. Select the nodeagent “STProxyServer_NA” and click the Stop icon.Social Business 144 © 2010 IBM Corporation
  • 145. Because of the dependency between the nodeagent and the Proxy Server you are asked to stop the proxy server as well. Just click the “Yes” button.Social Business 145 © 2010 IBM Corporation
  • 146. Now the Proxy Server and the nodeagent are stopped successfully.Social Business 146 © 2010 IBM Corporation
  • 147. STEP SEVEN: Update the IBM Sametime Meeting Server Summary Use this procedure to apply the Interim Feature Release to IBM Sametime® Proxy Server, Sametime Media Manager, Sametime Meeting Server, and Sametime Advanced. Procedures for Sametime System Console, Sametime Community Server, and Sametime Gateway are explained in other topics.Social Business 147 © 2010 IBM Corporation
  • 148. Enter the command “cd InstallIBM Sametime Meeting Server” and press the “Enter” key. If you have unpacked the zip file to a different directory, then navigate to your directory where you can find the update.bat file. Then run the “update.bat” command.Social Business 148 © 2010 IBM Corporation
  • 149. The IBM Installation Manager is starting up.Social Business 149 © 2010 IBM Corporation
  • 150. Now click the “Update” button to continue.Social Business 150 © 2010 IBM Corporation
  • 151. Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continueSocial Business 151 © 2010 IBM Corporation
  • 152. Click the “Next” button to continueSocial Business 152 © 2010 IBM Corporation
  • 153. Be sure that all WebSphere Servers are shut down, except the IBM Sametime System Console and the DMGR of the cell. Then click the “Next” button to continue.Social Business 153 © 2010 IBM Corporation
  • 154. Click the “Update” button to install the IBM Sametime Meeting Server IFR1.Social Business 154 © 2010 IBM Corporation
  • 155. The IBM Sametime Meeting Server IFR1 Update is now installing. This step takes approximately 20 to 25 minutes.Social Business 155 © 2010 IBM Corporation
  • 156. When the installation has finished successfully, click the „Finish“ button to close the Installer. If you have installed the Sametime 8.5.2 environment exactly as described in the former “Zero To Hero” documents then you will see this warning messages. This means the upgrade was installed successfully but the registration of the upgrade to the System Console has failed. How to fix this issue is described in the next part. (Post Install Tasks)Social Business 156 © 2010 IBM Corporation
  • 157. Click “File” and then “Exit” to quit the Installation Manager.Social Business 157 © 2010 IBM Corporation
  • 158. STEP EIGHT: Post Install Tasks for the IBM Sametime Meeting Server Summary In this step you manualy register the Sametime Meeting Server upgrade with the Sametime System Console if you are running into the warning message during the installation. Then you need to fix the virtual_hosts configuration.Social Business 158 © 2010 IBM Corporation
  • 159. In your file explorer navigate to the directory “C:IBMWebSphereSTMServerPNconsole”Social Business 159 © 2010 IBM Corporation
  • 160. Open the file “console.properties” with your notepad or wordpad applicationSocial Business 160 © 2010 IBM Corporation
  • 161. Enter the password of your “wasadmin” user after the “SSCPassword=” term. Then save and close the file.Social Business 161 © 2010 IBM Corporation
  • 162. Then open the file “productConfig.properties” with your notepad or WordPad text editor.Social Business 162 © 2010 IBM Corporation
  • 163. Check and correct the terms of “NodeIP=”, “NodeHostName=”, “WASHost=”. Enter the correct host name. Enter your “wasadmin” password in the “WASPassword=” field. And fill the password of your LDAP Bind user in the “LDAPBindPwd=” line.Social Business 163 © 2010 IBM Corporation
  • 164. Fill the DBAppPassword with the password of your db2admin user. And correct the”DepName=” field with the right Deployment Plan name from your Sametime System Console.Social Business 164 © 2010 IBM Corporation
  • 165. Open a CMD-Line Window and navigate to the directory “C:IBMWebSphereSTMServerPNconsole”. Then run the command “registerProduct.bat -upgrade”.Social Business 165 © 2010 IBM Corporation
  • 166. To start the System Console registration just hit the ENTER key.Social Business 166 © 2010 IBM Corporation
  • 167. If you see the message “The upgrade process has completed successfully” then you are done. If not, then recheck and reconfigure the files “console.properties” and “productConfig.properties”. Then run the registerProduct.bat script again.Social Business 167 © 2010 IBM Corporation
  • 168. Open your browser and navigate to your Sametime System Console by entering the URL “http://sametime.renovations.com:8700/admin”.Social Business 168 © 2010 IBM Corporation
  • 169. Enter your “wasadmin” credentials and click the “Log in” button..Social Business 169 © 2010 IBM Corporation
  • 170. Click “Sametime System Console” - “Sametime Servers” - “Sametime Meeting Servers”. Then you can see that your Sametime Proxy Server is upgraded to release “8.5.2 IFR 1”Social Business 170 © 2010 IBM Corporation
  • 171. Now click on “Applications” - “Application Types” - “WebSphere enterprise applications”. Then click the “Meeting Server Administration” application.Social Business 171 © 2010 IBM Corporation
  • 172. Click on “Virtual Hosts” on the right side.Social Business 172 © 2010 IBM Corporation
  • 173. Change the Virtual Hosts settings to “STMeeting_host” and click the “OK” button.Social Business 173 © 2010 IBM Corporation
  • 174. Click “Save” to save your last changes.Social Business 174 © 2010 IBM Corporation
  • 175. Now click the “Sametime Meeting Server” application.Social Business 175 © 2010 IBM Corporation
  • 176. Click on “Virtual Hosts” on the right side.Social Business 176 © 2010 IBM Corporation
  • 177. Change all Virtual Hosts settings to “STMeeting_host” and click the “OK” button.Social Business 177 © 2010 IBM Corporation
  • 178. Click “Save” to save your last changes.Social Business 178 © 2010 IBM Corporation
  • 179. Configure your 3 services for the Sametime Meeting Server to start up automatic. Then restart the OS.Social Business 179 © 2010 IBM Corporation
  • 180. After some time your OS has restarted and all already updates Sametime Servers are started up. - Your System Console, your Proxy Server and your Meeting Server.Social Business 180 © 2010 IBM Corporation
  • 181. Now its time to test if everything still works. Open your browser and navigate to your Meeting Server URL. “http://meeting.renovations.com”. Then click the “Log In” button.Social Business 181 © 2010 IBM Corporation
  • 182. Log In with one of your LDAP users.Social Business 182 © 2010 IBM Corporation
  • 183. You see the Meeting Server – Meeting Room interface works.Social Business 183 © 2010 IBM Corporation
  • 184. Close and reopen your Browser. Then navigate to your Proxy Server URL. “http://webchat.renovations.com”.Social Business 184 © 2010 IBM Corporation
  • 185. With IFR1 the user interface has changed now. Click the “Launch Sametime” button.Social Business 185 © 2010 IBM Corporation
  • 186. Authenticate with a LDAP user account and click the “Log In” button.Social Business 186 © 2010 IBM Corporation
  • 187. You are now logged in successfully to the Sametime Proxy Server.Social Business 187 © 2010 IBM Corporation
  • 188. STEP NINE: Update the IBM Sametime Media Manager Server Summary Use this procedure to apply the Interim Feature Release to IBM Sametime® Proxy Server, Sametime Media Manager, Sametime Meeting Server, and Sametime Advanced. Procedures for Sametime System Console, Sametime Community Server, and Sametime Gateway are explained in other topics.Social Business 188 © 2010 IBM Corporation
  • 189. Stop the Sametime Meeting Server by selecting the “STMeetingServer_NA” service and click the Stop Service button.Social Business 189 © 2010 IBM Corporation
  • 190. Just click the “Yes” button and wait until all services are stopped.Social Business 190 © 2010 IBM Corporation
  • 191. Stop the Sametime Meeting Server by selecting the “STProxyServer_NA” service and click the Stop Service button.Social Business 191 © 2010 IBM Corporation
  • 192. Just click the “Yes” button and wait until all services are stopped.Social Business 192 © 2010 IBM Corporation
  • 193. Now all additional WebSphere services except the Sametime System Console, are stopped.Social Business 193 © 2010 IBM Corporation
  • 194. Enter the command “cd InstallIBM Sametime Media Manager” and press the “Enter” key. If you have unpacked the zip file to a different directory, then navigate to your directory where you can find the update.bat file. Enter the command “update.bat” and press the “Enter” key.Social Business 194 © 2010 IBM Corporation
  • 195. The IBM Installation Manager is starting up.Social Business 195 © 2010 IBM Corporation
  • 196. Now click the “Update” button to continue.Social Business 196 © 2010 IBM Corporation
  • 197. Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continueSocial Business 197 © 2010 IBM Corporation
  • 198. Click the “Next” button to continueSocial Business 198 © 2010 IBM Corporation
  • 199. Be sure that all WebSphere Servers are shut down, except the IBM Sametime System Console and the DMGR of the cell. Then click the “Next” button to continue.Social Business 199 © 2010 IBM Corporation
  • 200. Click the “Update” button to install the IBM Sametime Media Manager Server IFR1.Social Business 200 © 2010 IBM Corporation
  • 201. The IBM Sametime Media Manager Server IFR1 Update is now installing. This step takes approximately 20 to 25 minutes.Social Business 201 © 2010 IBM Corporation
  • 202. When the installation has finished successfully, click the „Finish“ button to close the Installer.Social Business 202 © 2010 IBM Corporation
  • 203. Click “File” and then “Exit” to quit the Installation Manager.You should reboot the machine to be sure all WebSphere servers are started upsuccessfully as a Operating System Service.Social Business 203 © 2010 IBM Corporation
  • 204. STEP TEN: Update the IBM Sametime Advanced Server (Optional) Summary Use this procedure to apply the Interim Feature Release to IBM Sametime® Proxy Server, Sametime Media Manager, Sametime Meeting Server, and Sametime Advanced. Procedures for Sametime System Console, Sametime Community Server, and Sametime Gateway are explained in other topics.Social Business 204 © 2010 IBM Corporation
  • 205. Enter the command “cd InstallIBM Sametime Meeting Server” and press the “Enter” key. If you have unpacked the zip file to a different directory, then navigate to your directory where you can find the update.bat file. Enter the command “update.bat” and press the “Enter” key.Social Business 205 © 2010 IBM Corporation
  • 206. The IBM Installation Manager is starting up.Social Business 206 © 2010 IBM Corporation
  • 207. Now click the “Update” button to continue.Social Business 207 © 2010 IBM Corporation
  • 208. Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continueSocial Business 208 © 2010 IBM Corporation
  • 209. Click the “Next” button to continueSocial Business 209 © 2010 IBM Corporation
  • 210. Be sure that all WebSphere Servers are shut down, except the IBM Sametime System Console and the DMGR of the cell. Then click the “Next” button to continue.Social Business 210 © 2010 IBM Corporation
  • 211. Click the “Update” button to install the IBM Sametime Advanced Server IFR1.Social Business 211 © 2010 IBM Corporation
  • 212. The IBM Sametime Advanced Server IFR1 Update is now installing. This step takes approximately 20 to 25 minutes.Social Business 212 © 2010 IBM Corporation
  • 213. When the installation has finished successfully, click the „Finish“ button to close the Installer.Social Business 213 © 2010 IBM Corporation
  • 214. Click “File” and then “Exit” to quit the Installation Manager.Social Business 214 © 2010 IBM Corporation
  • 215. STEP ELEVEN: Post Install Tasks for the Sametime Advanced Server (optional) Summary In this step you configure Online Awareness for the Browser interface of your Sametime Advanced Server.Social Business 215 © 2010 IBM Corporation
  • 216. Open your Sametime System Console and navigate to “Sametime System Console” - “Sametime Servers” - “Sametime Advanced Servers”. Then click your “Advanced Server” on the right side.Social Business 216 © 2010 IBM Corporation
  • 217. In the “Sametime Proxy Server” section enter the “Host name” of your Sametime Proxy Server and the “Port”. Then click the “Save” button.Social Business 217 © 2010 IBM Corporation
  • 218. STEP TWELVE: Configure the Apple Notification Service (optional) Summary This step is only required if your want to use iOS devices with the new IBM Sametime App. Then your IBM Sametime Proxy Server needs to connect directoy to the Apple Notification System Servers in the internet.Social Business 218 © 2010 IBM Corporation
  • 219. This slide shows the architecture of the Apple Notification Service.Social Business 219 © 2010 IBM Corporation
  • 220. For this APNS to work there are 3 requirements: ● The IBM Sametime Proxy Server must be able to connect to the APNS Servers “gateway.push.apple.com” on port 2195, and “feedback.push.apple.com” on Port 2196. ● You should open this ports in your firewalls and test with telnet that you can reach the servers. ● The device must be able to reach the IBM Sametime Proxy Server with http or https protocol. You can use a reverse proxy in your DMZ. NAT is no problem. ● The APNS service must be able to send a notification to your device. ● If your device is connected to your intranet using Wireless lan, it mostly can not be notified from the apple systems. Talk to your firewall admins to open the notification service for your Wifi LAN.Social Business 220 © 2010 IBM Corporation
  • 221. The IFR1 installer has an issue documented in the IBM Lotus Knowledge Base Technote http://www-01.ibm.com/support/docview.wss?uid=swg21576076 Use the next slides to fix this issue in your “Zero to Hero” environment. Open your file explorer and navigate to the directory “C:IBMWebSphereAppServerprofilesSTPSNAppProfileconfigcellssametimeSSC CellnodeswebchatSTPNode1”. Here you find the required file “apns-prod.pkcs12”.Social Business 221 © 2010 IBM Corporation
  • 222. Open a second File explorer window and navigate to the directory “C:IBMWebSphereAppServerprofilesSTSCDMgrProfileconfigcellssametimeS SCCellnodeswebchatSTPNode1”.Social Business 222 © 2010 IBM Corporation
  • 223. Copy the file from the first explorer window to the directory in the second explorer window.Social Business 223 © 2010 IBM Corporation
  • 224. To synchronize the changes to all nodes just wait 2 minutes or click “System Administration” - “Nodes”. Then mark the “webchatSTPNode1” node and click the “Synchronize” button.Social Business 224 © 2010 IBM Corporation
  • 225. Because this change is a mayor security change it is recommended to restart all WebSphere services including Deployment Manager. So just restart the OS of the box and wait until all services are up and running. You know this can take up to 10 minutes.Social Business 225 © 2010 IBM Corporation
  • 226. STEP THIRTEEN: Update the Sametime Client Summary In this step you update your existing Sametime Connect or Notes embedded Sametime client.Social Business 226 © 2010 IBM Corporation
  • 227. Updating your clients can be done just by starting the installer local on the machine or using your preferred deployment tools. Unpack the client package to your preferred directory. If you now open the embedded or standalone directory you can see the 3 installers for the supported OS – Windows – Mac - Linux. In the Windows Directory you find the installation executable and a ZIP file.Social Business 227 © 2010 IBM Corporation
  • 228. Unpack the ZIP file and you can find the setup.exe and the msi installer for your deployment tool.Social Business 228 © 2010 IBM Corporation
  • 229. Additional Steps after the installation: Some additional Tuning steps can be done after all components are installed. You should consult the Sametime Product Documentation in the Internet about this steps here: http://www-10.lotus.com/ldd/stwiki.nsf/dx/Tuning_st852 If you want to implement SSL to access your Sametime Meeting or Sametime Proxy Server, additional configuration steps are required. See the Lotus Sametime InfoCenter for more details or contact the author of this document. Automatic URL redirection to https (SSL) can be configured. To get the install instructions you can contact the author of this document.Social Business 229 © 2010 IBM Corporation
  • 230. Ports to access the Integrated Solutions Console of the particular Servers This are the standard ports when the servers are installed with the Cell profile method. HTTP HTTPS Sametime Meeting Server 8500 8501 Sametime Proxy Server 8600 8601 Sametime System Console 8700 8701 Sametime Media Manager 8800 8801 In this Pilot we only need the Sametime System Console and Sametime Media Manager ports for all administrative work in WebSphere and Sametime.Social Business 230 © 2010 IBM Corporation
  • 231. Legal Disclaimer © IBM Corporation 2011. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.Social Business 231 © 2010 IBM Corporation

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