1. CreatingStart-UpSuccess 101AlexOsterwalder.com SteveBlank.com@business_design @sgblankContribution by Alan Smith @thinksmith
2. this presentation combines two global bestsellers +BusinessModelGeneration.com StevenBlank.com/books.html
3. So what makes for asuccessful start-up?
4. Start with a brilliantfounder like...
5. Mike, 34StanfordAlumnus
6. he used to be an...
8. All his operatingexperience built upsome...
10. One day Mike has...
11. A “killer”product idea!
12. A “killer”product idea!he’s reallypassionate about it
13. Mike’s experienced.He knows how to test hisidea using...
15. The research looks good!Mike moves forward, andwrites a fantastic....
16. Great!Based on the credentials,research, and plan, Mike hassecured the final piece...
17. ...VC Funding!
18. Money in hand,Mike get’s started on
19. ...building his start-up.
20. He makes the headlinesof every major...
21. ... and is invited to give...
22. ...keynote talks
23. Mike and hisstart-up are on a roll!
24. How likely is hisbusiness tosucceed?
25. Despite the experience,research and plan...
26. ...Mikeslipped up.
27. Let’s help Mikewith 5 things he didn’t know. 29
28. 1 No business plan survives the first customer contact.
29. Sticking to a planningdocument works for aknown future, not for astart-up context.Plan’s fail in start-ups.
30. 2 It’s the business model, stupid.
31. Hey Mike, your plan wasto build a company, butdid your plan include aBusiness Model?
32. “A business model describesthe rationale of how an organizationcreates, delivers, and captures value”
33. Here are the 9 building blocks ofa business model:
34. CUSTOMER SEGMENTSwhich customers and users are you serving?which jobs do they really want to get done? images by JAM
35. VALUE PROPOSITIONS what are you offering them? what is that getting done for them? do they care? images by JAM
36. CHANNELShow does each customer segment want to be reached? through which interaction points? images by JAM
37. CUSTOMER RELATIONSHIPSwhat relationships are you establishing with each segment? personal? automated? acquisitive? retentive? images by JAM
38. REVENUE STREAMS what are customers really willing to pay for? how?are you generating transactional or recurring revenues? images by JAM
39. KEY RESOURCESwhich resources underpin your b.model? which assets are essential? images by JAM
40. KEY ACTIVITIESwhich activities do you need to perform well in your b.model? what is crucial? images by JAM
41. KEY PARTNERSwhich partners and suppliers leverage your model? who do you need to rely on? images by JAM
42. COST STRUCTUREwhat is the resulting cost structure?which key elements drive your costs? images by JAM
43. key value customer activities proposition relationships key customerpartners segments cost revenuestructure key streams resources channels images by JAM
44. “Hmm, interesting so what do I make of that?”
45. use it as a tool to...
46. sketch out your business model
47. building block
48. building block building building block blockbuilding block
49. building block building block building block building buildingbuilding block block block building block building building block block buildin g building block building block block
50. This tool is called theBusiness Model Canvas(download with instructions atwww.businessmodelgeneration.com/downloads)
51. 3 Take time to think through alternative possibilities.
52. the same technology, product, or servicecan have numerous business models
53. try sketching out alternativebusiness models by askingyourself...
54. transactional vs. product vs. service scale vs. scoperecurring revenues blue ocean vs. redniche market vs. ocean direct sales vs.mass market indirect sales personal vs.capital expenditure vs. automated open vs. closedpartnership disruptive vs. difficult questions human intensive vs. incrementalacquisition vs. retention system intensive tailor-made vs. mass physical vs. virtual productionone customer segmentvs. another copyright vs. copyleft fixed vs. variablepaid vs. free costsdistributed vs. in-sourcing vs. out- advertising vs.centralized sourcing sales
55. only make a first choice after prototypingand thinking through several models...
56. OK. You’ve got your model,but you’re not done yet...
57. 4 Your business model idea is just a set of hypotheses.
58. a business model might look great onpaper... building block building buildin block g block building block block building block ... but be buildin block g building building block block building block build blocing k buildin block g honest that it’s buildin block g
59. ... just a set of hypotheses guess guess guess guess guessguess guess guess guess guess guess guess
60. ...so you need to get out of thebuilding and...
61. test each hypothesis(e.g. with customers)
62. this business model testing process iscalled Customer Developmentcustomer customer customer companydiscovery validation creation building pivot
63. two different phases...
64. searchcustomer customer customer companydiscovery validation creation building pivot execution
65. and it starts with...
66. ... verifyingeveryhypothesis customer customer customer company discovery validation creation building pivot
67. test your hypotheses product market type competition
68. test your hypotheses problem customer user payer
69. test your hypotheses channel
70. test your hypotheses demand creation problem channel product customer(customer) market type user(problem) competition channel payer validate business pricing model model
71. to accomplish this you will need a specialand agile ...
73. A team that ...
74. ... gets out of thebuilding!
75. ... to test and adapt your model agile business model demand adaptation creation problem channel product customer(customer) market type user (problem) competition payer customer development channel team validate business pricing model model
76. you need to adapt thebusiness model untilyou can prove it workscustomer customer customer companydiscovery validation creation building pivot
77. “How do I provea businessmodel works?”
78. One example of “proving” isconcluding the ...
79. ... sales of a “minimum viablefeature set”
80. This adaptation process is called ...
81. the pivotcustomer customer customer companydiscovery validation creation building pivot (repeat * until proven)
82. so do you have any “factual” proof?
84. You finished the searchprocess!
85. So don’t ever forget ...
86. 5 Don’t build your company, until you’ve verified your Business Model
87. or you’ll risk ...
88. Burning your cash whilesearching for a workingbusiness model
89. execution is not search
90. execution follows search
91. Build when you’ve foundyour model
92. only then execute:
93. scale your marketingcustomer customer customer companydiscovery validation creation building pivot execution
94. and build your org structurescustomer customer customer companydiscovery validation creation building pivot execution
95. 1 No business plan survives the first customer contact.2 It’s the business model, stupid.3 Take time to think through alternative possibilities4 Your business model idea is just a set of hypotheses.5 Don’t build your company, until you’ve verified your Business Model
96. you can read more about business models and thecustomer development process here: +BusinessModelGeneration.com StevenBlank.com/books.html
97. GoodLuck!BusinessModelGeneration.com StevenBlank.com/books.htmlAlexOsterwalder.com SteveBlank.com@business_design @sgblankContribution by Alan Smith @thinksmith