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The Traps of First-Line Managers

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  • 1. The of First-LineManagersw w w. f o r u m . c o mTrapsFirst-Line ManagersRaces to get a lot doneFails to delegate tasksFails to build and lead a teamDoes not pay enough mind topeople-leadership activitiesStays in the comfort zoneEquates a management titlewith authorityCarries out plans instead of creating themFails to put customer needs firstUndermines salespeople by taking overcustomer relationshipsHires or mentors the wrong salespeopleDoes not give credit where credit is dueSpends too much time on urgent,low-value activitiesDemands improvement on results withoutcreating a path to get thereDoesn’t complete tasks to keepheadquarters and the field alignedFirst-Line Sales Managers

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