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Identity as a Managed Cloud Service

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A Case Study presented by Abhimanyu Yadav, Vice President of Simeio Solutions in EMEA

A Case Study presented by Abhimanyu Yadav, Vice President of Simeio Solutions in EMEA

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  • 1. 2013 Open Stack Identity Summit - France Leveraging Cloud and Expert Managed Services to simplify your IAM implementation
  • 2. Simeio Solutions •  A comprehensive suite of services and solutions that provide a single-source for all IAM needs
  • 3. Simeio Solutions •  Successful deployments of all ForgeRock Open Identity Stack products in a Cloud, Hosted, or On-Premise model •  Managed services operation center in Bombay providing expert resources for ops & maintenance •  ForgeRock products provided with Quick Start offerings in the Simeio Business-Ready IAM Cloud •  Developed Simeio Advanced Authentication Service for leveraging OpenAM in the Cloud •  Developed portable administration console for OpenSSO / OpenAM - POssO
  • 4. Drivers for Cloud Managed Services  Improved Risk Mitigation via faster project deployment o  Measured 60% better time on deployment in the Cloud vs. traditional on-premise o  Re-usable components in terms of code o  Can turn on hardware with pre-configured environment in days o  No lead time to get High Availability, Disaster Recovery, Scaling setup o  Images are cloned with basic OOTB use cases configured ➡  Lower Capital Investment & Supporting Infrastructure costs o  Clients who do not have investment in particular DB/App Server/OS o  Clients who do not have standard or in-house skills for ForgeRock   Operational Efficiencies & Quicker Time to Value o  Hybrid solutions for Clients interesting in migration from Sun/legacy to ForgeRock o  Reduced timing to procure hardware o  Quick-start packages for initial trials
  • 5. Simeio Business-Ready IAM Cloud An enterprise-grade Identity-as-a-Service (IDaaS) platform having over 10 million Identities managed •  Complete •  •  •  •  •  Access Management Identity Administration Role and Compliance Management IT Governance, Risk and Compliance Security and Risk Intelligence •  Flexible •  Technology agnostic •  Tailored to specific specifications •  Flexible subscription options •  Secure & Reliable •  Architected for security, scalability and reliability •  Multiple certifications and attestations (e.g. ISO 27001, SOC 1/SSAE)
  • 6. Simeio Business-Ready IAM Cloud •  Complete end-to-end IAM services and solutions •  Seamless, secure and role-appropriate access to information and services anytime, anywhere, on any device.
  • 7. Representative Case Studies A European Financial Services organization •  •  •  Managing customer relationships for B2B services Chose the ForgeRock Open Identity Stack as strategic IAM platform Deployed OpenIDM for access request & provisioning An American Research company with global based •  •  •  Enabling Business Performance through Cloud-based IAM services Centralized authentication and SSO OpenAM in Cloud Authentication Service A Media-Entertainment giant from AsiaPac •  •  •  Simplifying IAM experience through expert managed services Migration of legacy systems to ForgeRock Managing large volume of identities using OpenDJ
  • 8. Case Study 1 •  Managing customer relationships using ForgeRock OpenIDM Business Challenges •  Replace legacy Customer Access Request and Administration tool •  Lack of efficient customer registration, management, and request processes •  Extensive use of ‘model-on’ methods for granting access •  Relationship managers do not know which groups to request for the customer as they are “IT groups” •  Process relied on trust & knowledge of business users, as there was no systemized review of validity of the requestor and customers they manage •  Potential in-efficiencies of user id management •  Lack of management visibility into who has access to what The Simeio Solution •  Replaced legacy mainframe system functionality with OpenIDM for customer registration, assigning certificates and provisioning LDAP groups •  Implement approval workflows for required controls Key Results •  Reduced costs & time for customer onboarding through automatic registration / population customer data data requiring only service administrator approvals •  Implement account creation and automated provisioning capabilities •  Improved accuracy of access grants through business-friendly descriptions of access groups •  Implement end-user e-mail notifications and data reconciliation with target systems •  Enablement of connectors for integration and basic IAM services for underlying applications •  Provide a business friendly user interface for relationship managers to register customers, renew certificates & request access to target systems •  Increased productivity by reducing the time required to create accounts, passwords, and access rights for new customers •  Enhance audit controls by providing audit trail reporting & task delegation capabilities •  Automated generation of necessary attributes, such as mailboxes an account names
  • 9. Case Study 2 •  Enabling Business Performance through Cloud-based IAM services Business Challenges •  Users distributed all over the world (40 countries, 80+ locations) need a seamless and single method to access enterprise services •  Existing SSO solution is limited in terms of global reach, as well as integrating applications; •  Needed access to both on-premise and SaaS applications, using one set of credentials; •  Be able to use certificates as user identifier instead of loginID +password •  Consolidate users distributed across different AD instances all over the world and create a single window for provisioning and user authentication The Simeio Solution Simeio Cloud Authentication Service •  Provided a cloud-based single sign-on and virtual directory solution; •  Provided single sign-on service for 10 applications In 10 weeks time •  Provided SSO service to in-house, onpremise (e.g. EBS) and SaaS (e.g. travel, learning management) •  Added new applications (after first deployment) within a week; •  Users can access either by using a user cert issued by Client, or using AD credentials •  Seamless access to Office365 and SharePoint applications Key Results •  Delivered an Access Management platform that is able to onboard new applications with very little integration •  Established a standard and integrated with SaaS applications •  Integration with ADFS for Office365 and SharePoint users •  Certificate based authentication provides increased security •  Seamless access from desktop and mobile devices, both from within the network and over VPN •  Single view of all the users and single solution to provision and manage user identities for all the locations across the globe
  • 10. Case Study 3 •  Simplifying IAM through Expert Managed Services Business Challenges •  Layoffs in security group led to search for managed services organization to assist wit multiple products •  Sun Identity Manager •  CA SiteMinder •  Virtual Directory •  Migration of ForgeRock products •  24x7 support for incident and problem management (root cause analysis, resolution & reporting) •  Knowledge base creation & maintenance •  Periodic development & integration support requirements The Simeio Solution Key Results •  Off-shore and on-shore model for management, monitoring & maintenance of IAM infrastructure •  Streamlined vendor management process – Simeio now handling all support, maintenance & enhancements •  Program management – Simeio providing operational support & managed services staff •  Operational cost savings – economies of scale gained from shared infrastructure & shared resources •  Skilled managed services team integrated into Client organization taking over production system support •  Improved management of capital & resources – operational & capital expenses became more predictable and cash flow improved •  Access to large source of IAM technical specialists with ability to scale as needed through shared services model •  Ensure high availability of IAM infrastructure, and production environment support to include reporting, application support, log monitoring & patching •  Enhanced integration & delivery time for on-going projects by 40% •  Agility and increased business focus – Client was able to focus on core business activities, their market and customer
  • 11. Our Differentiators COMPLETE We’re the only company that offers complete, end-to-end IAM services, from plan to build to operate. FOCUSED All we do is IAM. Our technical, functional and domain knowledge is unparalleled. FLEXIBLE We sell solutions, not products. We’re not tied to any one vendor, technology or model, so we’re free to deliver a perfect-fit solution.
  • 12. Our Global Service Team For more information contact: Abhimanyu Yadav, VP | ayadav@simeiosolutions.com | +44 (0) 7919955480