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  • 1. Welcome to iTHINK- 2412How to deal with Critics By Dorie Clark , Tuesday, January 24, 2012 Presented By; M. Ali Hassni Repharm Services Pakistan Saturday, April 14, 2012
  • 2. KIDs, TES, STEP, iTHINK, LeadKIDs: Knowledge by Interaction & DiscussionTES: The Expert SpeaksSTEP: Self Training Executive ProgramsiTHINK: I & Global Business Theories-ExperiencesLead: Long Duration Learning Course Friday 15:00-17:00H & Saturday 09:30 – 17:30 iTHINK: Every Thursday, 15:00H – 17:00H (Except Holidays)
  • 3. How to deal with Critics By Dorie Clark , Tuesday, January 24, 2012Dorie Clark is a strategy consultant whohas worked with clients includingGoogle, Yale University, and theNational Park Service.She is the author of the forthcomingWhats Next?: The Art of ReinventingYour Personal Brand (Harvard BusinessReview Press, 2012). Follow her onTwitter at @dorieclark.
  • 4. Criticism - ‫مذمت - تنقید‬Act of passing severe judgment, Censure, faultfindingAct of passing judgment as to merits of anything.Act or art of analyzing and evaluating or judging thequality of a literary or artistic work, musical performance,art exhibit, dramatic production, etc.Any of various methods of studying texts or documentsfor the purpose of dating or reconstructing them,evaluating their authenticity, analyzing their content orstyle, etc.: historical criticism; literary criticism.
  • 5. Criticismis something you caneasily avoid by Saying Nothing, Doing Nothing & Being Nothing.”~Aristotle
  • 6. CriticismAfraid of being judged?Everything, from everyone as condemnation?Does it always come gently?Always from someone legitimately trying to help?Can we control what other people say to us?
  • 7. Criticism We can’t control what other people will say to us / about us, whether they’ll approve or form opinions and share them. But we can control how we internalize it, respond to it, andlearn from it, and when we realize this, we learn, grow & move on.
  • 8. C – Benefits (Personal Growth)1. Looking for seeds of truth in criticism encourages humility (‫عاجزی‬It’s not easy to .(take an honest look at ourselves & our weaknesses, but we can only grow if wewilling to try.2. Learning from criticism allows us to improve. Almost every critique gives us atool to more effectively create the tomorrow, we visualize.3. Criticism opens us up to new perspectives and new ideas we may not haveconsidered. Whenever someone challenges us, they help expand our thinking4. Our critics give us an opportunity to practice active listening. This means weresist the urge to analyze in our head, planning our rebuttal (‫تردید‬and simply ,(consider what the other person is saying.5. We have the chance to practice forgiveness when we come up against harshcritics. Most of us carry around stress and frustration that we unintentionallymisdirect from time to time.
  • 9. Critisim – Benefits (Emotional)6. It’s helpful to learn how to sit with the discomfort of an initial emotional reactioninstead of immediately acting or retaliating. All too often we want to do something withour feelings—generally not a great idea!7. Criticism gives us the chance to foster problem solving skills, which isn’t alwayseasy when we’re feeling sensitive, self-critical, or annoyed with critics8. Receiving criticism that hits a sensitive spot helps us explore unresolved issues.Maybe we’re sensitive about our intelligence.9. Interpreting someone else’s feedback is an opportunity for rational thinking—sometimes, despite a negative tone, criticism is incredibly useful.10. Criticism encourages us to question our instinctive associations and feelings;praise is good, criticism is bad. If we recondition ourselves to see things in less blackand white terms, there’s no stop to how far we can go!
  • 10. C – Benefits (Improved Relationships)11. Criticism presents an opportunity to choose peace over conflict. Oftentimes, whencriticized our instinct is to fight, creating unnecessary drama. The people around usgenerally want to help us, not judge us.12. Fielding criticism well helps us mitigate the need to be right. Nothing closes anopen mind like ego—bad for our personal growth, and damaging for relationships.13. Our critics give us an opportunity to challenge any people-pleasing tendencies.Relationships based on a constant need for approval can be draining for everyoneinvolved. It’s liberating to let people think whatever they want—they’re going to do itanyway.14. Criticism gives us the chance to teach people how to treat us. If someone deliversit poorly, we can take this opportunity to tell them, “I think you make some valid points,but I would receive them better if you didn’t raise your voice.”15. Certain pieces of criticism teach us not to sweat the small stuff. In the grandscheme of things, it doesn’t matter that what is the color of our Shoes.”
  • 11. Criticism – Benefits (Time Efficiency)16. The more time we spend dwelling about what someone said, the less time we haveto do something with it.17. If we improve how we operate after receiving criticism, this will save time andenergy in the future. When we think about from that perspective—criticism as a timesaver—it’s hard not to appreciate it!18. Fostering the ability to let go of our feelings and thoughts about being critiqued canhelp us let go in other areas of our life. Letting go of worries, regrets, stresses, fears &even positive feelings helps us root ourself in the present moment. Mindfulness isalways the most efficient use of time.19. Criticism reinforces the power of personal space. Taking 10 minutes to process ouremotions, perhaps by writing in a journal, will ensure us respond well. Responding wellthe first time prevents, situation dominating your day.20. In some cases, criticism teaches us how to interact with a person, if they’renegative or hostile, for example. Knowing this can save us a lot of time and stress inthe future.
  • 12. Criticism – Benefits (Self Confidence)21. Learning to receive false criticism—feedback that has no constructive value—without losing our confidence is a must if we want to do big things in life. The moreattention our work receives, the more criticism we’ll have to field.22. When someone criticizes us, it shines a light on our own insecurities. If we secretlyagree that we’re lazy, we should get to the root of that. Why do we believe that—andwhat can we do about it?23. When someone else appraises (‫تشخیص‬us harshly, we have an opportunity to (monitor our internal self-talk. Research indicates up to 80% of our thoughts arenegative. Take this opportunity to monitor & change our thought processes so youdon’t drain and sabotage yourself!24. Receiving feedback well reminds you it’s OK to have flaws—imperfection is part ofbeing human. If you can admit weakness and work on them without getting down onyourself, you’ll experience far more happiness, peace, enjoyment, and success.
  • 13. Criticism We are all perfectly imperfect,and other people may notice that fromtime to time. We do the same, So ….
  • 14. Criticism Move forward after criticism, even if you don’t feel incredibly confident, & ensuresno isolated comment prevents you from seizing our dreams. Think of it as separating t he wheat from the chaff; takes what’s useful, leave the rest, and keep going!
  • 15. discuss now; orpost your comments on iThink@ facebook.com/ingrope