• Like
Craig Wilson   Costco
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

Craig Wilson Costco

  • 6,563 views
Published

Presentation regarding Produce Traceability as presented to FDA & FSIS on December 9 & 10, 2009 in Washington, D.C.

Presentation regarding Produce Traceability as presented to FDA & FSIS on December 9 & 10, 2009 in Washington, D.C.

Published in Technology , Health & Medicine
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
6,563
On SlideShare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
15
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Traceability & Recall Response at Costco A Gl b l Perspective Global P ti Improving Product Tracing of Foods: More p g g f Rapid Outbreak Response Washington DC 12-09-09
  • 2. Item Traceback---Working Together • EPI Work with the States and CDC. EPI---Work CDC – What did the member really buy? • Vendor distribution information. Follow the money – P h Purchase Specifications. S ifi ti • Costco Vendor Ingredient Validation Program – Purchase Specifications. • All i items are scanned multiple times (Vendors must comply d li l i (V d l with standards)---both in and out of our system. • Electronic data storage and mining (real time) • No paper records !!!!!! • Share records with regulatory groups as appropriate.
  • 3. Recalls at Costco • Always protect the Costco Member. • One step back---For each supplier in the chain. • One t f O step forward----Retail---Costco members. d R t il C t b • Block & pull the item---Quickly---Before the announcement---Keep it simple. p p • Member Notification--Who? Why? • Phone calls?? 870,000 per hour on the day of the th recall or i id t Cl ll incident. Class 1/Quality 1/Q lit • Letters to explain details. • Never Ever Wait !!!
  • 4. Recall Support • National – USDA/FSIS - Any meat or poultry items – FDA - Everything Else!!! • State – State Environmental Health Departments – County Health and Food Inspection – City Health Departments • On any given regulatory recall there can be up 23 different agencies involved needing information.
  • 5. What Information Is Needed? • Is anyone Sick? Suspected reason for the recall, • Product Identity – It Item N b N Number, Name, Fl Flavor, Si UPC Size, – Codes, Lot Number, Sell By / Use By • Vendor Contacts – Recall Coordinator – Media /Member Contact Numbers – All item distribution information – Item disposition plan
  • 6. Keep it Simple & Quick !!! • Communications to the buildings – Short, concise, item removal and disposition instructions to the building manager – Simple recall explanation with vendor p p contact numbers for the membership desk. • Call Center – Recall explanation/member instructions with vendor contact numbers.
  • 7. Keep Excellent Records p • How much was pulled from sale? • How much was returned from members? • How much has been destroyed? • Has th building H the b ildi manager confirmed and fi d d signed off on each document? • Each of the 23 agencies that we talked about g earlier will do a recall effectiveness evaluation.
  • 8. Improvements • A single recall information system. – Federal, state, local • Quicker information flow. • Timely regulatory communications. • Do it once. Don’t wait until Friday evening. • 100% disclosure on all issues. • Accurate media representation