This study examined the statistical relationship between followership style, and courageous follower attributes, and the influence of followership style on the job satisfaction, on hotel customer-contact employee job satisfaction. The research premises were that certain followership styles would exhibit more courageous follower attributes than others, and there was a statistical relationship between followership style and hotel customer-contact employee job satisfaction. An on-site group administration of the three survey instruments collected data to determine the level of courageous follower attributes demographics, reported followership style and level of job satisfaction of the entire population of customer-contact employees of a small Canadian high-end luxury hotel and resort chain. Research revealed high dissatisfaction with nature of work and organizational communication and that nearly two thirds of the respondents self-reported as exemplary followers and there was a statistical relationship between followership style and courageous follower attributes, indicating that the two constructs of followership style, independent critical thinking and active engagement had a direct bearing on the level of courageous follower behaviors displayed, and that all followership styles did display these behaviors to some extent. Research also revealed that demographics had no main effect overall on job satisfaction, except for some facets and that followership style had no effect on job satisfaction except for the facet of nature of work. The principal conclusions were that followership style does not influence job satisfaction of hotel customer -contact employees, but there is a strong relationship between followership style and the level of courageous follower behavior demonstrated. Study limitations,, implications for future research and recommendations for practice are also discussed.