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Trends of the Connected Consumer

by SVP Design & Principal at InReality, Photographer, Lecturer at Georgia Tech at InReality, Georgia Institute of Technology, 10C Photo on May 09, 2013

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This presentation goes beyond just the short-term trends but looks at the larger currents in technology. It aims to show how service design can effectively create engaging customer experiences, ...

This presentation goes beyond just the short-term trends but looks at the larger currents in technology. It aims to show how service design can effectively create engaging customer experiences, regardless of what the latest gadget of the day is.
Learn more about Service Design and Customer Experiences at http://www.inreality.com

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Trends of the Connected Consumer Trends of the Connected Consumer Presentation Transcript