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SDOA 2.1 Service Design – An In-Depth Primer

by Florian Vollmer on Jan 22, 2012

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This presentation covers key aspects of the emerging practice of Service Design. SDOA – Service Design and Organizational Activation. Enhanced lecture course Gatech 2012, Industrial Design. This pres...

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This presentation covers key aspects of the emerging practice of Service Design. SDOA – Service Design and Organizational Activation. Enhanced lecture course Gatech 2012, Industrial Design. This presentation is part of the "breadth" part of the lecture series - designed to give service design students an understanding of business-relevant tools and concepts.

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SDOA 2.1 Service Design – An In-Depth Primer — Presentation Transcript