FlightStats On-Time Report - May 2014
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FlightStats On-Time Report - May 2014

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    FlightStats On-Time Report - May 2014 FlightStats On-Time Report - May 2014 Document Transcript

    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Airline On-time Performance Report Summary  of  Airline  Arrival  Performance  for  the  Period     May  1,  2014  through  May  31,  2014           Published  June  13,  2014   1  
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   2   Abstract   This  FlightStats  monthly  On-­‐Ime  Performance  Report  compares  the  on-­‐Ime  arrival  performance   of  scheduled  passenger  flights  operated  by  the  top  airlines  throughout  various  regions.    The   report  summarizes  the  data  by  carrier  and  includes  a  breakdown  of  on-­‐Ime,  late,  very  late  and   excessively  late  arrivals  and  departures.  Also  included  is  the  percentage  of  flights  cancelled  and   diverted.  Refer  to  each  category  secIon  for  the  flight  status  coverage  of  the  airlines  scheduled   flights.   Refer  to  the  Appendix  for  definiIon  of  delay  classificaIon,  cancellaIon  calculaIons,  and  the   airline,  and  flight  selecIon  criteria.     Usage  and  ARribuIon   You  are  free  to  re-­‐publish  the  informaIon  in  this  report  on  your  website,  blog,  or  in  printed   material  as  long  as  you  provide  aRribuIon  to  FlightStats  and  a  link  to  www.flightstats.com.   Disclaimer     Customer  acknowledges  that  all  data  provided  or  available  through  FlightStats  is  owned  either  by   FlightStats,  Inc.  or  by  third-­‐party  data  providers  (the  “Owners”),  and  that  Customer  shall  not   acquire  any  ownership  or  interest  whatsoever  in  such  data.    FlightStats  data  is  solely  for  the   benefit  and  purposes  of  Customer.     The  informaIon  contained  in  FlightStats  reports  has  been  compiled  from  various  sources,  and  the   Owners  disclaim  all  responsibility  for  checking  and  verifying  that  the  underlying  data  is  100%   accurate.  Consequently,  the  data  is  provided  “as  is”  and  FlightStats,  Inc.  provides  no  warranIes  of   any  type  to  Customer.    FlightStats,  Inc.  and  its  data  providers  are  not  liable  for  any  consequenIal   damages  or  financial  loss  caused  by  any  person's  reliance  on  the  data.     Company  InformaIon     FlightStats,  Inc.   522  SW  5th  Ave   Suite  200   Portland,  Oregon  97204    USA     Tel.  +1  (503)  274-­‐0938     Fax:  +1  (503)  274-­‐0939     Direct  press  inquiries  to  media@flightstats.com   Visit  the  FlightStats  website  at  www.flightstats.com.  
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Major International Airlines 3   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data     Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 1 (SU) Aeroflot 15,130 91.18% 4.94% 1.67% 2.22% 0.38% 0.00% 6 (AB) Air Berlin 19,607 87.23% 8.19% 2.08% 2.50% 0.28% 0.00% 23 (AC) Air Canada 16,865 81.97% 9.36% 3.71% 4.88% 0.02% 0.07% 36 (CA) Air China 33,091 65.77% 12.63% 6.59% 14.91% 2.02% 0.10% 3 (UX) Air Europa 4,415 89.64% 5.29% 2.09% 2.98% 0.29% 0.00% 21 (AF) Air France 23,921 82.16% 10.52% 3.63% 3.68% 0.74% 0.01% 37 (AI) Air India 10,998 64.83% 16.51% 8.09% 10.57% 0.21% 0.00% 13 (NZ) Air New Zealand 4,705 85.28% 9.51% 2.35% 2.86% 0.34% 0.00% 12 (AZ) Alitalia 12,160 85.50% 8.85% 2.99% 2.64% 0.81% 0.01% 27 (AA) American 59,521 78.49% 7.82% 4.01% 9.68% 2.06% 0.00% 16 (NH) ANA 19,042 83.99% 11.20% 2.75% 2.05% 0.25% 0.00% 30 (OZ) Asiana 9,657 76.08% 14.51% 4.39% 5.01% 0.88% 0.01% 10 (OS) Austrian Airlines 6,212 86.11% 8.88% 2.56% 2.46% 1.74% 0.00% 31 (AV) AVIANCA 13,364 74.37% 11.93% 4.88% 8.79% 0.11% 0.01% 32 (BA) British Airways 25,518 72.74% 13.77% 5.72% 7.77% 0.53% 0.00% 40 (CX) Cathay Pacific 8,590 58.04% 14.55% 8.95% 18.39% 1.13% 0.07% 43 (CI) China Airlines 5,706 51.33% 20.79% 11.50% 16.37% 0.04% 0.00% 38 (MU) China Eastern 48,917 61.98% 13.98% 7.97% 16.02% 3.05% 0.05% 39 (CZ) China Southern 53,274 61.67% 12.17% 6.77% 19.28% 2.95% 0.11% 15 (DL) Delta 79,942 84.21% 6.83% 3.01% 5.75% 0.12% 0.20% 34 (MS) Egyptair 6,781 68.89% 12.90% 5.28% 12.30% 1.45% 0.63% 24 (EK) Emirates 12,337 81.55% 11.28% 4.15% 3.01% 0.15% 0.01% 41 (EY) Etihad 6,065 56.73% 20.76% 11.33% 11.18% 0.02% 0.00% 42 (BR) EVA Airways 4,389 52.77% 18.23% 10.91% 18.09% 0.39% 0.00% 4 (IB) Iberia 6,455 89.35% 6.61% 2.00% 2.03% 0.20% 0.00% 14 (JL) Japan Airlines 11,017 84.53% 10.66% 2.73% 2.01% 0.20% 0.07% 26 (9W) Jet Airways 8,828 78.89% 10.43% 4.91% 5.71% 0.09% 0.06% 9 (KL) KLM 11,623 86.64% 7.04% 2.82% 3.50% 0.07% 0.00% 22 (KE) Korean Air Lines 12,402 82.16% 12.54% 3.38% 1.91% 0.65% 0.02% 18 (LA) LAN 3,888 83.33% 7.87% 3.05% 5.75% 0.62% 0.00% 19 (LH) Lufthansa 34,254 83.32% 10.82% 3.26% 2.60% 0.40% 0.01% 25 (MH) Malaysia Airlines 15,429 80.16% 10.00% 3.88% 5.97% 1.84% 0.00% 7 (QF) Qantas 11,468 86.90% 7.96% 2.65% 2.48% 1.12% 0.01% 2 (SK) SAS 21,382 90.86% 5.46% 1.76% 1.91% 0.57% 0.00% 5 (SV) Saudi Arabian 10,906 87.31% 7.04% 2.35% 3.30% 0.07% 0.00% 11 (SQ) Singapore Airlines 7,720 85.60% 8.90% 2.45% 3.06% 0.54% 0.00% 17 (LX) SWISS 11,124 83.33% 11.38% 2.85% 2.43% 0.58% 0.00% 28 (JJ) TAM 20,960 78.45% 11.05% 4.86% 5.59% 1.31% 0.05% 35 (TP) TAP - Air Portugal 6,384 67.93% 15.06% 7.84% 9.15% 0.34% 0.02% 20 (TG) Thai Airways 6,818 83.19% 10.72% 3.29% 2.79% 1.11% 0.00% 33 (TK) Turkish Airlines 27,595 72.03% 16.33% 6.15% 5.48% 0.50% 0.00% 29 (UA) United 58,349 77.15% 7.93% 4.19% 10.23% 1.20% 0.50% 8 (VA) Virgin Australia Int'l 11,596 86.82% 7.33% 2.84% 3.01% 1.06% 0.00% Aggregate 798,40 5 76.54% 10.26% 4.44% 7.63% 1.05% 0.08%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   North American Airlines 4   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 13 (AC) Air Canada 16,865 81.97% 9.36% 3.71% 4.88% 0.02% 0.07% 38 (ZX) Air Georgian 3,218 66.03% 10.60% 6.12% 17.06% 0.00% 0.19% 27 (ZW) Air Wisconsin 15,842 75.80% 8.46% 4.34% 11.34% 3.40% 0.07% 6 (FL) Airtran 9,111 84.52% 7.50% 2.75% 5.18% 0.23% 0.04% 3 (AS) Alaska 14,642 89.18% 5.45% 1.77% 3.37% 0.79% 0.23% 23 (AA) American 59,521 78.49% 7.82% 4.01% 9.68% 2.06% 0.00% 30 (MQ) American Eagle 40,123 74.77% 9.52% 4.95% 10.76% 4.32% 0.00% 9 (9K) Cape Air 16,090 83.36% 9.16% 2.78% 4.58% 3.90% 0.12% 26 (RP) Chautauqua 7,147 76.24% 7.97% 4.31% 11.31% 1.67% 0.17% 17 (C5) CommutAir 4,340 80.35% 4.46% 2.70% 12.25% 4.42% 0.24% 15 (CP) Compass 5,704 81.62% 6.94% 3.39% 7.93% 2.72% 0.13% 8 (DL) Delta 79,942 84.21% 6.83% 3.01% 5.75% 0.12% 0.20% 32 (EV) ExpressJet 67,794 74.39% 7.46% 4.34% 13.47% 5.46% 0.34% 28 (7F) First Air 1,703 75.48% 7.35% 3.09% 11.37% 4.93% 2.72% 33 (F9) Frontier 7,785 74.21% 8.85% 4.82% 11.83% 0.58% 0.28% 36 (G7) GoJet 7,246 70.35% 7.83% 5.21% 16.23% 2.87% 0.38% 2 (HA) Hawaiian 7,015 92.93% 4.10% 1.07% 1.90% 0.19% 0.00% 1 (QX) Horizon 11,131 93.86% 3.49% 1.36% 1.23% 1.20% 0.05% 5 (QK) Jazz 22,186 84.75% 7.55% 2.69% 4.89% 0.00% 0.12% 20 (B6) Jetblue 25,674 79.10% 7.15% 3.75% 9.81% 2.03% 0.19% 16 (YV) Mesa 12,122 81.34% 6.15% 3.07% 9.20% 2.85% 0.23% 18 (KS) PenAir 1,833 80.06% 6.25% 3.21% 5.73% 4.80% 4.76% 14 (PDT) Piedmont 9,123 81.78% 7.62% 3.58% 6.89% 4.71% 0.14% 7 (9E) Pinnacle 23,269 84.27% 5.21% 2.83% 7.60% 1.90% 0.08% 29 (PD) Porter 5,178 75.43% 9.86% 4.92% 9.39% 4.58% 0.40% 10 (JIA) PSA 9,870 82.97% 7.53% 3.27% 6.10% 2.10% 0.13% 31 (YX) Republic 20,059 74.60% 9.12% 4.60% 11.48% 3.68% 0.21% 22 (S5) Shuttle America 10,228 78.54% 7.11% 3.51% 10.61% 5.48% 0.24% 24 (3M) Silver 4,770 77.54% 6.01% 3.97% 12.28% 2.35% 0.19% 21 (RS) Sky Regional 3,314 78.91% 7.12% 4.19% 9.57% 0.00% 0.21% 19 (OO) SkyWest 56,281 79.54% 7.49% 3.86% 8.92% 2.01% 0.20% 34 (WN) Southwest 101,715 73.82% 11.42% 5.63% 8.86% 0.65% 0.27% 35 (NK) Spirit 8,816 73.07% 8.57% 4.72% 13.42% 0.74% 0.23% 37 (AX) Tans States Airlines 5,342 69.87% 8.13% 4.77% 16.98% 4.94% 0.26% 25 (UA) United 58,349 77.15% 7.93% 4.19% 10.23% 1.20% 0.50% 11 (US) US Airways 40,235 82.84% 7.04% 3.30% 6.76% 0.94% 0.07% 12 (VX) Virgin America 5,124 82.43% 6.06% 3.42% 7.94% 0.16% 0.16% 4 (WS) Westjet 16,267 84.82% 8.74% 2.94% 3.39% 0.64% 0.12% Aggregate 814,974 77.58% 7.85% 3.85% 8.56% 1.97% 0.21%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   European Airlines 5   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 34 (A3) Aegean Airlines 4,809 82.71% 11.87% 3.12% 2.29% 0.17% 0.00% 29 (RE) Aer Arann Express 2,663 84.91% 8.17% 3.21% 3.71% 0.71% 0.00% 41 (EI) Aer Lingus 6,782 79.66% 12.33% 3.89% 4.10% 1.47% 0.01% 11 (SU) Aeroflot 15,130 91.18% 4.94% 1.67% 2.22% 0.38% 0.00% 21 (AB) Air Berlin 19,607 87.23% 8.19% 2.08% 2.50% 0.28% 0.00% 23 (XK) Air Corsica 1,834 86.93% 8.10% 1.87% 3.09% 1.09% 0.00% 16 (UX) Air Europa 4,415 89.64% 5.29% 2.09% 2.98% 0.29% 0.00% 39 (AF) Air France 23,921 82.16% 10.52% 3.63% 3.68% 0.74% 0.01% 15 (YW) Air Nostrum 6,359 89.65% 7.34% 1.69% 1.31% 0.44% 0.00% 8 (CT) Air One CityLiner 3,024 92.61% 4.79% 1.30% 1.30% 0.63% 0.00% 5 (BT) airBaltic 3,841 92.74% 5.03% 1.02% 1.21% 0.68% 0.00% 26 (AZ) Alitalia 12,160 85.50% 8.85% 2.99% 2.64% 0.81% 0.01% 25 (OS) Austrian Airlines 6,212 86.11% 8.88% 2.56% 2.46% 1.74% 0.00% 19 (CJ) BA CityFlyer 2,041 88.37% 6.14% 2.18% 3.32% 1.03% 0.00% 47 (BA) British Airways 25,518 72.74% 13.77% 5.72% 7.77% 0.53% 0.00% 44 (SN) Brussels Airlines 4,560 78.57% 13.98% 4.05% 3.39% 0.42% 0.00% 43 (DE) Condor Flugdienst 3,510 78.91% 11.23% 3.93% 5.93% 0.03% 0.00% 31 (OU) Croatia Airlines 2,455 83.53% 11.50% 2.81% 2.16% 0.08% 0.00% 20 (OK) CSA Czech Airlines 2,268 88.24% 6.94% 2.12% 2.65% 0.26% 0.04% 30 (U2) EasyJet 38,936 84.43% 7.87% 2.98% 4.71% 0.59% 0.00% 4 (AY) Finnair 3,912 93.01% 3.75% 1.03% 2.21% 0.54% 0.00% 22 (BE) flybe 10,936 87.11% 7.31% 2.57% 3.02% 1.29% 0.00% 18 (4U) Germanwings 7,262 88.56% 5.29% 1.85% 4.30% 0.30% 0.00% 17 (IB) Iberia 6,455 89.35% 6.61% 2.00% 2.03% 0.20% 0.00% 1 (I2) Iberia Express 2,322 95.47% 3.49% 0.47% 0.56% 0.09% 0.00% 24 (KL) KLM 11,623 86.64% 7.04% 2.82% 3.50% 0.07% 0.00% 10 (WA) KLM Cityhopper 8,209 91.82% 4.65% 1.82% 1.70% 0.50% 0.00% 36 (LO) LOT - Polish Airlines 4,813 82.67% 10.28% 3.67% 3.36% 0.39% 0.02% 33 (LH) Lufthansa 34,254 83.32% 10.82% 3.26% 2.60% 0.40% 0.01% 14 (CL) Lufthansa Cityline 11,284 89.68% 7.00% 1.71% 1.61% 0.78% 0.00% 28 (LG) Luxair 2,080 85.46% 10.06% 2.60% 1.88% 0.14% 0.00% 40 (ZB) Monarch Airlines 2,812 80.43% 8.65% 3.63% 7.30% 0.07% 0.00% 7 (ZN) NAYSA 2,274 92.64% 4.63% 1.28% 1.45% 0.18% 0.00% 27 (HG) Niki 2,459 85.46% 8.94% 2.12% 3.47% 0.41% 0.00% 13 (DY) Norwegian Air Shuttle 15,251 90.65% 5.25% 2.19% 1.92% 1.02% 0.00% 6 (OA) Olympic Air 3,101 92.73% 5.17% 0.58% 1.49% 0.13% 0.03%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   European Airlines (continued) 6   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 46 (PC) Pegasus Airlines 8,911 75.51% 14.82% 4.86% 4.81% 0.08% 0.00% 9 (FV) Rossiya 3,739 92.32% 4.52% 1.34% 1.82% 0.05% 0.00% 3 (S7) S7 Airlines 5,475 93.52% 2.77% 1.21% 2.50% 0.57% 0.00% 12 (SK) SAS 21,382 90.86% 5.46% 1.76% 1.91% 0.57% 0.00% 32 (LX) SWISS 11,124 83.33% 11.38% 2.85% 2.43% 0.58% 0.00% 49 (TP) TAP - Air Portugal 6,384 67.93% 15.06% 7.84% 9.15% 0.34% 0.02% 35 (UN) Transaero 4,895 82.69% 9.37% 3.36% 4.55% 0.37% 0.02% 37 (HV) Transavia 3,331 82.65% 7.27% 3.24% 6.84% 0.00% 0.00% 45 (U6) Ural Airlines 2,578 75.62% 9.12% 5.09% 10.18% 0.89% 0.00% 38 (UT) UTair Aviation 4,869 82.23% 9.18% 3.62% 4.98% 0.16% 0.00% 48 (VS) Virgin Atlantic 1,745 71.86% 13.52% 6.88% 7.74% 0.00% 0.00% 42 (VY) Vueling Airlines 13,538 79.12% 12.09% 4.15% 4.56% 0.33% 0.07% 2 (WF) Widerøe's 11,058 95.05% 3.16% 0.81% 0.98% 0.84% 0.00% Aggregate 418,121 84.57% 8.54% 2.91% 3.44% 0.54% 0.01%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Asia-Pacific Airlines 7   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 10 (BX) Air Busan 2,474 88.45% 6.88% 2.89% 1.79% 0.65% 0.00% 35 (CA) Air China 33,091 65.77% 12.63% 6.59% 14.91% 2.02% 0.10% 36 (AI) Air India 10,998 64.83% 16.51% 8.09% 10.57% 0.21% 0.00% 6 (RLK) Air Nelson 4,983 90.04% 6.36% 1.78% 1.82% 0.90% 0.00% 18 (NZ) Air New Zealand 4,705 85.28% 9.51% 2.35% 2.86% 0.34% 0.00% 34 (AK) Airasia 12,900 66.39% 15.86% 8.36% 9.39% 0.57% 0.00% 43 (D7) AirAsia X 1,109 60.26% 20.15% 7.78% 11.81% 1.53% 0.00% 22 (NH) ANA 19,042 83.99% 11.20% 2.75% 2.05% 0.25% 0.00% 4 (EH) ANA Wings 7,643 90.88% 5.90% 1.77% 1.45% 0.43% 0.00% 30 (OZ) Asiana 9,657 76.08% 14.51% 4.39% 5.01% 0.88% 0.01% 3 (PG) Bangkok Airways 4,893 90.90% 4.82% 1.73% 2.55% 0.78% 0.00% 44 (CX) Cathay Pacific 8,590 58.04% 14.55% 8.95% 18.39% 1.13% 0.07% 45 (EU) Chengdu Airlines 2,202 56.49% 14.08% 7.90% 21.48% 0.00% 0.05% 41 (MU) China Eastern 48,917 61.98% 13.98% 7.97% 16.02% 3.05% 0.05% 42 (CZ) China Southern 53,274 61.67% 12.17% 6.77% 19.28% 2.95% 0.11% 55 (KN) China United 4,171 40.68% 16.44% 10.70% 32.01% 4.34% 0.18% 8 (EAG) Eagle Airways 3,029 89.33% 5.93% 1.76% 2.98% 2.51% 0.00% 25 (QFA) Eastern Australia Airlines 3,001 82.28% 10.04% 3.40% 4.28% 1.07% 0.00% 48 (BR) EVA Airways 4,389 52.77% 18.23% 10.91% 18.09% 0.39% 0.00% 46 (HU) Hainan Airlines 16,645 53.94% 16.90% 8.69% 20.33% 1.19% 0.13% 52 (KA) Hong Kong Dragon 4,883 45.61% 15.22% 10.54% 28.63% 2.29% 0.00% 15 (6E) IndiGo 15,213 85.97% 7.74% 2.91% 3.39% 0.00% 0.00% 33 (QZ) Indonesia AirAsia 3,909 69.69% 13.95% 7.01% 9.35% 1.51% 0.00% 1 (XM1) J-Air 5,269 93.85% 4.34% 1.05% 0.65% 0.63% 0.11% 14 (JC) JAL Express 6,633 86.73% 9.34% 2.55% 1.33% 0.23% 0.05% 5 (3X) Japan Air Commuter 4,699 90.52% 5.71% 1.88% 1.66% 2.77% 0.22% 21 (JL) Japan Airlines 11,017 84.53% 10.66% 2.73% 2.01% 0.20% 0.07% 27 (NU) Japan Transocean 2,193 82.02% 12.69% 3.82% 1.47% 0.82% 0.00% 29 (9W) Jet Airways 8,828 78.89% 10.43% 4.91% 5.71% 0.09% 0.06% 24 (S2) JetKonnect 3,803 82.49% 8.50% 3.49% 5.52% 0.42% 0.00% 16 (JQ) Jetstar Airways 8,561 85.63% 6.95% 3.03% 4.38% 1.07% 0.00% 49 (HO) Juneyao Airlines 5,219 51.99% 16.34% 9.82% 21.70% 0.67% 0.15% 26 (KE) Korean Air Lines 12,402 82.16% 12.54% 3.38% 1.91% 0.65% 0.02% 28 (MH) Malaysia Airlines 15,429 80.16% 10.00% 3.88% 5.97% 1.84% 0.00% 11 (NZM) Mount Cook Airlines 2,808 86.95% 6.86% 2.78% 3.41% 3.92% 0.00% 20 (DD) Nok Air 4,232 85.03% 6.56% 3.56% 4.85% 1.68% 0.00% 56 (PK) Pakistan Intl Airlines 2,850 37.97% 16.05% 11.51% 34.32% 4.91% 0.15% 38 (PR) Philippine Airlines 2,609 63.87% 13.85% 8.71% 13.54% 1.46% 0.04% 12 (QF) Qantas 11,468 86.90% 7.96% 2.65% 2.48% 1.12% 0.01% 7 (ZL) Regional Express 5,390 90.02% 5.08% 1.60% 3.30% 0.39% 0.00% 54 (SC) Shandong Airlines 11,237 44.74% 20.33% 10.78% 23.99% 1.39% 0.15% 50 (FM) Shanghai Airlines 7,960 49.88% 16.62% 10.01% 23.39% 3.64% 0.09%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Asia-Pacific Airlines (Continued) 8   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 51 (ZH) Shenzhen 15,169 45.90% 15.63% 9.38% 28.91% 3.23% 0.19% 39 (3U) Sichuan 12,431 63.29% 12.91% 7.39% 16.26% 0.24% 0.15% 17 (SQ) Singapore Airlines 7,720 85.60% 8.90% 2.45% 3.06% 0.54% 0.00% 31 (BC) Skymark Airlines 3,949 71.82% 17.28% 5.72% 5.18% 0.35% 0.00% 47 (9C) Spring Airways 6,139 53.36% 12.74% 8.81% 25.01% 3.88% 0.07% 9 (SSQ) Sunstate Airlines 5,267 89.21% 5.58% 2.53% 2.66% 1.59% 0.02% 2 (FD) Thai AirAsia 6,491 92.39% 4.86% 1.39% 1.36% 1.39% 0.00% 23 (TG) Thai Airways 6,818 83.19% 10.72% 3.29% 2.79% 1.11% 0.00% 37 (GS) Tianjin Airlines 11,514 64.65% 14.94% 7.62% 12.65% 3.22% 0.13% 40 (GE) TransAsia Airways 3,630 62.54% 19.64% 7.66% 10.16% 1.82% 0.00% 19 (XR) Virgin Australia 2,605 85.22% 7.43% 2.57% 4.78% 1.31% 0.00% 32 (DJ) Virgin Australia 64 70.31% 20.31% 6.25% 3.12% 0.00% 0.00% 13 (VA) Virgin Australia Int'l 11,596 86.82% 7.33% 2.84% 3.01% 1.06% 0.00% 53 (MF) Xiamen 15,419 45.38% 16.54% 10.97% 27.02% 0.84% 0.08% Aggregate 521,137 68.72% 11.98% 5.86% 11.78% 1.61% 0.06%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Latin American Airlines 9   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 4 (P5) Aero Republica 2,431 86.94% 8.86% 2.55% 1.65% 0.12% 0.00% 15 (AR) Aerolineas Argentinas 4,756 72.07% 10.89% 5.36% 11.68% 3.87% 0.00% 10 (AM) Aeromexico 6,996 77.70% 11.94% 4.73% 5.60% 0.51% 0.03% 16 (5D) Aeroméxico Connect 11,526 67.06% 12.83% 6.58% 13.52% 2.13% 0.02% 14 (AU) Austral 3,402 72.85% 11.18% 4.83% 11.08% 5.06% 0.06% 12 (AV) AVIANCA 13,364 74.37% 11.93% 4.88% 8.79% 0.11% 0.01% 13 (O6) Avianca Brazil 3,650 74.10% 12.95% 6.37% 6.59% 0.58% 0.00% 5 (LR) Avianca Costa Rica 1,623 86.56% 7.95% 2.34% 3.14% 0.06% 0.00% 1 (CM) Copa Airlines 7,655 90.18% 6.27% 1.69% 1.87% 0.14% 0.00% 7 (LA) LAN 3,888 83.33% 7.87% 3.05% 5.75% 0.62% 0.00% 11 (4C) LAN Colombia 3,804 74.91% 13.10% 5.70% 6.28% 1.29% 0.00% 2 (LU) LAN Express 2,805 89.69% 4.88% 1.60% 3.72% 2.17% 0.11% 3 (LP) Lan Peru 5,465 88.42% 6.57% 2.17% 2.84% 0.62% 0.00% 6 (TA) Taca 4,082 85.03% 8.08% 2.40% 4.39% 0.00% 0.10% 9 (JJ) TAM 20,960 78.45% 11.05% 4.86% 5.59% 1.31% 0.05% 8 (G3) VRG Linhas Aereas 17,440 81.92% 9.90% 3.58% 4.60% 1.90% 0.00% Aggregate 113,847 77.87% 10.21% 4.21% 6.40% 1.29% 0.02%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Middle East and Africa Airlines 10   On-­‐Ime  Arrival,  Delay  and  CancellaIon  Data   Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 5 (4Z) Airlink 1,246 87.70% 7.61% 2.59% 2.10% 0.80% 0.00% 2 (MN) Comair 1,029 88.43% 7.12% 1.78% 2.67% 1.75% 0.00% 15 (MS) Egyptair 6,781 68.89% 12.90% 5.28% 12.30% 1.45% 0.63% 17 (LY) El Al 2,445 52.96% 23.27% 11.91% 11.86% 1.06% 0.00% 9 (EK) Emirates 12,337 81.55% 11.28% 4.15% 3.01% 0.15% 0.01% 10 (ET) Ethiopian Airlines 4,545 78.38% 9.91% 4.78% 6.92% 0.55% 0.00% 16 (EY) Etihad 6,065 56.73% 20.76% 11.33% 11.18% 0.02% 0.00% 11 (FZ) flydubai 3,811 77.75% 13.59% 4.68% 3.97% 0.21% 0.00% 4 (GF) Gulf Air 3,959 87.85% 7.34% 2.30% 2.51% 1.29% 0.00% 7 (KQ) Kenya Airways 3,899 84.48% 6.32% 3.00% 6.14% 3.49% 0.05% 8 (ME) Middle East Airlines 1,619 84.06% 10.62% 2.90% 2.04% 0.00% 0.37% 13 (QR) Qatar Airways 9,190 75.41% 12.45% 5.70% 6.44% 0.12% 0.00% 12 (RJ) Royal Jordanian 3,244 77.31% 12.28% 4.83% 5.58% 1.63% 0.00% 6 (SV) Saudi Arabian 10,906 87.31% 7.04% 2.35% 3.30% 0.07% 0.00% 1 (SA) South African 4,462 89.92% 6.17% 2.04% 1.84% 0.16% 0.02% 3 (XZ) South African Express 1,012 87.98% 4.81% 2.61% 4.51% 1.38% 0.10% 14 (TK) Turkish Airlines 27,595 72.03% 16.33% 6.15% 5.48% 0.50% 0.00% Aggregate 104,145 76.23% 12.49% 5.06% 5.57% 0.60% 0.05%
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Top 10 Lists Rank   Airline   On-­‐Time   1 (SU) Aeroflot 91.18% 2 (SK) SAS 90.86% 3 (UX) Air Europa 89.64% 4 (IB) Iberia 89.35% 5 (SV) Saudi Arabian 87.31% 6 (AB) Air Berlin 87.23% 7 (QF) Qantas 86.90% 8 (VA) Virgin Australia Int'l 86.82% 9 (KL) KLM 86.64% 10 (OS) Austrian Airlines 86.11% 11   Major  InternaIonal  Airlines   Rank   Airline   On-­‐Time   1 (QX) Horizon 93.86% 2 (HA) Hawaiian 92.93% 3 (AS) Alaska 89.18% 4 (WS) Westjet 84.82% 5 (QK) Jazz 84.75% 6 (FL) Airtran 84.52% 7 (9E) Pinnacle 84.27% 8 (DL) Delta 84.21% 9 (9K) Cape Air 83.36% 10 (JIA) PSA 82.97% North  American  Airlines   Rank   Airline   On-­‐Time   1 (I2) Iberia Express 95.47% 2 (WF) Widerøe's 95.05% 3 (S7) S7 Airlines 93.52% 4 (AY) Finnair 93.01% 5 (BT) airBaltic 92.74% 6 (OA) Olympic Air 92.73% 7 (ZN) NAYSA 92.64% 8 (CT) Air One CityLiner 92.61% 9 (FV) Rossiya 92.32% 10 (WA) KLM Cityhopper 91.82% European  Airlines   Rank   Airline   On-­‐Time   1 (XM1) J-Air 93.85% 2 (FD) Thai AirAsia 92.39% 3 (PG) Bangkok Airways 90.90% 4 (EH) ANA Wings 90.88% 5 (3X) Japan Air Commuter 90.52% 6 (RLK) Air Nelson 90.04% 7 (ZL) Regional Express 90.02% 8 (EAG) Eagle Airways 89.33% 9 (SSQ) Sunstate Airlines 89.21% 10 (BX) Air Busan 88.45% Asia-­‐Pacific  Airlines   Rank   Airline   On-­‐Time   1 (CM) Copa Airlines 90.18% 2 (LU) LAN Express 89.69% 3 (LP) Lan Peru 88.42% 4 (P5) Aero Republica 86.94% 5 (LR) Avianca Costa Rica 86.56% 6 (TA) Taca 85.03% 7 (LA) LAN 83.33% 8 (G3) VRG Linhas Aereas 81.92% 9 (JJ) TAM 78.45% 10 (AM) Aeromexico 77.70% LaIn  American  Airlines   Rank   Airline   On-­‐Time   1 (SA) South African 89.92% 2 (MN) Comair 88.43% 3 (XZ) South African Express 87.98% 4 (GF) Gulf Air 87.85% 5 (4Z) Airlink 87.70% 6 (SV) Saudi Arabian 87.31% 7 (KQ) Kenya Airways 84.48% 8 (ME) Middle East Airlines 84.06% 9 (EK) Emirates 81.55% 10 (ET) Ethiopian Airlines 78.38% Middle  East  &  Africa    Airlines  
    • May  2014   Copyright  ©  2014  FlightStats,  Inc.   Appendix DefiniIons  of  Delays   The  following  terms  are  used  to  describe  and  categorize  the  magnitude  of  flight  delays:   §  On-­‐5me  –  A  flight  is  considered  on-­‐Ime  if  it  arrives  or  departs  at  the  gate  less  than  15   minutes  aler  the  scheduled  gate  Ime.   §  Late  –  A  flight  is  classified  as  late  if  it  arrives  or  departs  at  the  gate  delayed  from  15  to   29  minutes  aler  scheduled  gate  Ime.   §  Very  Late  –  Very  late  includes  flights  that  arrive  or  depart  at  the  gate  from  30  to  44   minutes  aler  the  scheduled  gate  Ime.   §  Excessive  –  Excessive  includes  flights  that  arrive  or  depart  at  the  gate  45  minutes  or   more  aler  the  scheduled  gate  Ime.   Sample  Size,  CancellaIons,  and  Flight  CompleIons   §  Sample  Size  –  Sample  size  data  is  a  count  of  the  number  of  flights  for  which  FlightStats   was  able  to  capture  gate  departure,  arrival  or  cancellaIon  data.   §  On-­‐5me  &  Delay  Calcula5ons  –    The  calculaIon  of  on-­‐Ime  and  delayed  flight   percentages  include  only  those  flights  that  were  completed  and  for  which  FlightStats   was  able  to  collect  final  status  (represented  by  Sample  Size).  Cancelled  flights  are  not   included  in  the  delay  calculaIons  by  subtracIng  the  number  of  cancellaIons  from   Sample  Size  before  calculaIng  on-­‐Ime  percentage.   §  Cancella5on  –  For  the  purposes  of  calculaIng  cancelaIon  percentages  the  number  of   cancelled  flights  is  divided  by  the  Sample  Size.     Carrier  SelecIon  Criteria   Carrier  flight  performance  is  assessed  only  for  airlines  where  FlightStats  can  accurately   determine  the  flight  status  gate  data  on  a  significant  percentage  of  the  scheduled   passenger  flights  (no  charter  or  unscheduled  passenger  flights,  or  cargo  flights  are   considered).  Typically  80%  coverage  is  needed  to  for  a  carrier  to  be  included  in  the  analysis   with  coverage  olen  in  the  upper  90%  range.   12