FlightStats On-Time Performance Report - October 2013

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  • 1. October(2013( Airline and Airport On-time Performance Report Summary*of*Airline*Arrivals*and*Airport*Departures*for*the*period** October*1,*2013*through*October*31,*2013* * * * Published*November*5,*2013* Copyright*©*2013*FlightStats,*Inc.* 1*
  • 2. October(2013( Abstract* This*FlightStats*monthly*OnHIme*Performance*Report*compares*the*onHIme*performance*of* scheduled*passenger*flights*operated*by*the*top*airlines*throughout*various*regions*globally*as*well* as*top*performing*airports*based*on*their*reported*departure*performance.**The*report* summarizes*the*data*by*carrier*and*includes*a*breakdown*of*onHIme,*late,*very*late*and*excessively* late*arrivals*and*departures.*Also*included*is*the*average*delay*for*flights*arriving*more*than*15* minutes*late,*the*percentage*of*flights*cancelled*and*diverted.*Refer*to*each*category*secIon*for* the*flight*status*coverage*of*the*airlines*scheduled*flights,*and*the*airports*scheduled*departures.* Refer*to*the*Appendix*for*definiIon*of*delay*classificaIon,*cancellaIon*calculaIons,*and*the*airline,* flight*and*airport*selecIon*criteria.** Usage*and*ARribuIon* You*are*free*to*reHpublish*the*informaIon*in*this*report*on*your*website,*blog,*or*in*printed* material*as*long*as*you*provide*aRribuIon*to*FlightStats*and*a*link*to*www.flightstats.com.* Disclaimer** Customer*acknowledges*that*all*data*provided*or*available*through*FlightStats*is*owned*either*by* FlightStats,*Inc.*or*by*thirdHparty*data*providers*(the*“Owners”),*and*that*Customer*shall*not* acquire*any*ownership*or*interest*whatsoever*in*such*data.**FlightStats*data*is*solely*for*the*benefit* and*purposes*of*Customer.** The*informaIon*contained*in*FlightStats*reports*has*been*compiled*from*various*sources,*and*the* Owners*disclaim*all*responsibility*for*checking*and*verifying*that*the*underlying*data*is*100%* accurate.*Consequently,*the*data*is*provided*“as*is”*and*FlightStats,*Inc.*provides*no*warranIes*of* any*type*to*Customer.**FlightStats,*Inc.*and*its*data*providers*are*not*liable*for*any*consequenIal* damages*or*financial*loss*caused*by*any*person's*reliance*on*the*data.** Company*InformaIon** FlightStats,*Inc.* 522*SW*5th*Ave* Suite*200* Portland,*Oregon*97204**USA** Tel.*+1*(503)*274H0938** Fax:*+1*(503)*274H0939** Direct*press*inquiries*to*Noel*Lee*(nlee@flightstats.com)* Visit*the*FlightStats*website*at*www.flightstats.com.* Copyright*©*2013*FlightStats,*Inc.* 2*
  • 3. October(2013( Table of Contents 1.  Major*InternaIonal*Airlines*and*Airports *4* Airline*Arrival*Performance*and*CancellaIons *5* Airport*Departure*Performance*and*CancellaIons *9* 2.  North*American*Region *13* Airline*Arrival*Performance*and*CancellaIons *14* Airport*Departure*Performance*and*CancellaIons *18* 3.  European*Region *22* Airline*Arrival*Performance*and*CancellaIons *23* Airport*Departure*Performance*and*CancellaIons *27* 4.  Asian*Region *31* Airline*Arrival*Performance*and*CancellaIons *32* Airport*Departure*Performance*and*CancellaIons *36* 5.  Top*10*Lists*–*Airlines*and*Airports *40* 6.  Appendix *42* Copyright*©*2013*FlightStats,*Inc.* 3*
  • 4. October(2013( Major International Airlines and Airports Summary*of*Monthly*Results** Major*InternaIonal*airlines*on*average*delivered*81.90%*of*their*flights*to*the*arrival* gate*within*15*minutes*of*schedule*in*October,*up*slightly*from*September.**Nearly* 10%*of*major*internaIonal*flights*were*delayed*by*30*minutes*or*less,*leaving*roughly* 9%*to*be*delayed*longer*than*30*minutes.**(OS)*Austrian*Airlines,*(AY)*Finnair,*(DL)* Delta*and*(JL)*Japan*Airlines*topped*the*list*this*month*and*delivered*over*90%*of* their*flights*on*Ime.* Delivering*an*onHIme*performance*raIng*of*92.52%,*(HND)*Tokyo’s*Haneda*is*back*in* the*top*spot*among*the*world’s*busiest*airports,*(SEA)*SeaRle*and*(DTW)*Detroit* followed.*The*average*onHIme*departure*performance*among*the*top*internaIonal* airports*was*79.24%*up*slightly*from*September.**(SIN)*Singapore*canceled*5.93%*of* flights*in*October,*down*from*6.06%*in*September.** Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.** Note:*The*flight*status*coverage*threshold*for*the*Major*InternaIonal*Airlines*group*was*set*at*80%.*For*the*Major*InternaIonal* Airport*group*the*departure*status*threshold*was*set*to*75%*although*in*most*cases*it*was*well*above*90%.* Copyright*©*2013*FlightStats,*Inc.* 4*
  • 5. October(2013( Major International Airlines OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013* Rank * 19 41 22 14 39 10 33 48 29 40 16 27 7 30 1 49 47 32 45 3 12 38 35 44 36 2 5 8 4 17 13 24 15 42 50 20 23 6 11 28 18 26 31 46 34 37 25 21 9 43 Airline (SU) Aeroflot (AM) Aeromexico (AB) Air Berlin (AC) Air Canada (CA) Air China (UX) Air Europa (AF) Air France (AI) Air India (NZ) Air New Zealand (AK) Airasia (AZ) Alitalia (AA) American (NH) ANA (OZ) Asiana (OS) Austrian Airlines (AV) AVIANCA (BA) British Airways (CX) Cathay Pacific (MU) China Eastern (DL) Delta (U2) EasyJet (MS) Egyptair (EK) Emirates (EY) Etihad (BR) EVA Airways (AY) Finnair (GF) Gulf Air (IB) Iberia (JL) Japan Airlines (9W) Jet Airways (KL) KLM (KE) Korean Air Lines (LH) Lufthansa (MH) Malaysia Airlines (PR) Philippine Airlines (QF) Qantas (QR) Qatar Airways (SK) SAS (SV) Saudi Arabian (SQ) Singapore Airlines (SA) South African (LX) SWISS (JJ) TAM (TP) TAP - Air Portugal (TG) Thai Airways (UN) Transaero (TK) Turkish Airlines (UA) United (US) US Airways (UT) UTair Aviation Aggregate Sample Size 14,738 4,154 19,126 16,584 32,508 4,435 24,151 11,413 5,175 12,606 12,041 57,400 20,916 9,796 10,753 12,785 24,382 8,679 49,648 76,501 35,575 7,115 14,241 5,669 4,286 3,747 3,602 6,483 10,824 8,454 11,063 13,297 35,120 15,269 2,876 12,731 9,969 22,529 13,603 7,701 4,281 11,444 19,589 5,682 8,286 5,739 24,788 56,862 38,844 6,189 853,649 Copyright*©*2013*FlightStats,*Inc.* On-time 84.43% 72.14% 84.25% 86.28% 75.89% 87.49% 79.86% 65.45% 80.63% 72.74% 85.46% 82.39% 88.93% 80.61% 91.31% 60.82% 67.23% 80.14% 68.71% 90.54% 87.17% 76.30% 78.86% 68.79% 77.56% 91.05% 89.14% 88.44% 90.51% 84.91% 86.96% 83.45% 86.16% 70.64% 60.24% 84.34% 83.60% 88.99% 87.20% 81.03% 84.84% 82.58% 80.45% 68.63% 79.49% 77.48% 83.36% 84.31% 87.87% 70.37% 81.90% Late (15-29 min) 8.52% 14.98% 9.05% 7.76% 9.82% 6.50% 10.96% 14.81% 11.35% 14.58% 7.93% 8.23% 7.13% 11.98% 5.26% 17.63% 16.04% 9.77% 12.67% 4.84% 5.89% 11.69% 12.36% 15.71% 11.41% 5.32% 6.34% 6.49% 5.64% 8.83% 7.03% 11.09% 9.41% 14.68% 15.39% 9.26% 9.21% 6.38% 7.79% 11.41% 6.63% 11.47% 11.18% 14.35% 14.01% 10.23% 10.49% 6.78% 6.44% 15.23% 9.27% Very Late (30-44 min) 2.90% 4.53% 2.79% 2.50% 4.75% 2.69% 4.23% 8.04% 3.63% 6.04% 2.84% 3.51% 2.03% 3.65% 1.48% 8.39% 7.36% 3.88% 6.55% 1.68% 2.51% 5.68% 4.70% 7.93% 3.73% 1.84% 1.66% 2.29% 1.43% 3.32% 2.44% 2.87% 2.48% 6.32% 7.75% 2.99% 2.68% 1.99% 2.18% 3.64% 3.00% 3.64% 4.09% 7.27% 4.14% 4.68% 3.15% 2.91% 2.39% 6.89% 3.62% Excessive (45+ min) 4.15% 8.30% 3.91% 3.41% 9.54% 3.32% 4.93% 11.69% 4.39% 6.64% 3.76% 5.86% 1.90% 3.63% 1.95% 13.17% 9.35% 6.00% 12.06% 2.85% 4.43% 6.32% 4.08% 7.56% 7.30% 1.79% 2.86% 2.78% 2.37% 2.90% 3.57% 2.59% 1.95% 8.36% 16.55% 3.34% 4.51% 2.65% 2.83% 3.91% 5.53% 2.30% 4.28% 9.74% 2.36% 7.61% 3.01% 5.82% 3.28% 7.50% 5.18% Cancelled 0.47% 0.53% 0.35% 0.33% 1.35% 0.16% 1.13% 0.64% 1.45% 1.27% 2.13% 0.30% 1.00% 0.46% 0.56% 1.93% 0.87% 0.71% 4.47% 0.05% 0.52% 1.56% 0.51% 0.18% 0.61% 0.08% 1.08% 0.20% 1.25% 0.45% 0.68% 0.50% 0.53% 1.47% 1.70% 1.02% 0.19% 1.62% 0.03% 0.79% 0.30% 0.81% 1.13% 0.76% 0.27% 1.73% 0.13% 0.54% 0.48% 2.00% 0.90% Diverted 0.00% 0.05% 0.00% 0.05% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.13% 0.00% 0.00% 0.01% 0.21% 0.01% 0.09% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.05% 0.00% 0.00% 0.00% 0.00% 0.07% 0.06% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.02% 0.00% 0.00% 0.00% 0.18% 0.02% 0.00% 0.03% 5*
  • 6. October(2013( Major*InternaIonal*Airlines* OnHIme*Arrivals,*October*2013* (SU)*Aeroflot* (AM)*Aeromexico* (AB)*Air*Berlin* (AC)*Air*Canada* (CA)*Air*China* (UX)*Air*Europa* (AF)*Air*France* (AI)*Air*India* (NZ)*Air*New*Zealand* (AK)*Airasia* (AZ)*Alitalia* (AA)*American* (NH)*ANA* (OZ)*Asiana* (OS)*Austrian*Airlines* (AV)*AVIANCA* (BA)*BriIsh*Airways* (CX)*Cathay*Pacific* (MU)*China*Eastern* (DL)*Delta* (U2)*EasyJet* (MS)*Egyptair* (EK)*Emirates* (EY)*EIhad* (BR)*EVA*Airways* (AY)*Finnair* (GF)*Gulf*Air* (IB)*Iberia* (JL)*Japan*Airlines* (9W)*Jet*Airways* (KL)*KLM* (KE)*Korean*Air*Lines* (LH)*Lurhansa* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (QF)*Qantas* (QR)*Qatar*Airways* (SK)*SAS* (SV)*Saudi*Arabian* (SQ)*Singapore*Airlines* (SA)*South*African* (LX)*SWISS* (JJ)*TAM* (TP)*TAP*H*Air*Portugal* (TG)*Thai*Airways* (UN)*Transaero* (TK)*Turkish*Airlines* (UA)*United* (US)*US*Airways* (UT)*UTair*AviaIon* 0.00%* 84.43%* 72.14%* 84.25%* 86.28%* 75.89%* 87.49%* 79.86%* 65.45%* 80.63%* 72.74%* 85.46%* 82.39%* 88.93%* 80.61%* 91.31%* Full*Page*Chart*Master* 60.82%* 67.23%* 80.14%* 68.71%* 90.54%* 87.17%* 76.30%* 78.86%* 68.79%* 77.56%* 91.05%* 89.14%* 88.44%* 90.51%* 84.91%* 86.96%* 83.45%* 86.16%* 70.64%* 60.24%* 84.34%* 83.60%* 88.99%* 87.20%* 81.03%* 84.84%* 82.58%* 80.45%* 68.63%* 79.49%* 77.48%* 83.36%* 84.31%* 87.87%* 70.37%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 6*
  • 7. October(2013( Major*InternaIonal*Airlines* Flight*CancellaIons,*October*2013* (SU)*Aeroflot* (AM)*Aeromexico* (AB)*Air*Berlin* (AC)*Air*Canada* (CA)*Air*China* (UX)*Air*Europa* (AF)*Air*France* (AI)*Air*India* (NZ)*Air*New*Zealand* (AK)*Airasia* (AZ)*Alitalia* (AA)*American* (NH)*ANA* (OZ)*Asiana* (OS)*Austrian*Airlines* (AV)*AVIANCA* (BA)*BriIsh*Airways* (CX)*Cathay*Pacific* (MU)*China*Eastern* (DL)*Delta* (U2)*EasyJet* (MS)*Egyptair* (EK)*Emirates* (EY)*EIhad* (BR)*EVA*Airways* (AY)*Finnair* (GF)*Gulf*Air* (IB)*Iberia* (JL)*Japan*Airlines* (9W)*Jet*Airways* (KL)*KLM* (KE)*Korean*Air*Lines* (LH)*Lurhansa* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (QF)*Qantas* (QR)*Qatar*Airways* (SK)*SAS* (SV)*Saudi*Arabian* (SQ)*Singapore*Airlines* (SA)*South*African* (LX)*SWISS* (JJ)*TAM* (TP)*TAP*H*Air*Portugal* (TG)*Thai*Airways* (UN)*Transaero* (TK)*Turkish*Airlines* (UA)*United* (US)*US*Airways* (UT)*UTair*AviaIon* 0.47%* 0.53%* 0.35%* 0.33%* 1.35%* 0.16%* 1.13%* 0.64%* 0.30%* 0.46%* 0.56%* 1.45%* 1.27%* 2.13%* 1.00%* 1.93%* 0.87%* 0.71%* Full*Page*Chart*Master* 0.05%* 0.52%* 0.51%* 0.18%* 0.61%* 0.08%* 0.20%* 1.56%* 1.08%* 1.25%* 0.45%* 0.68%* 0.50%* 0.53%* 1.02%* 0.19%* 0.03%* 0.00%* 0.30%* 0.27%* 0.13%* 1.47%* 1.70%* 1.62%* 0.79%* 0.81%* 1.13%* 0.76%* 1.73%* 0.54%* 0.48%* 0.50%* Copyright*©*2013*FlightStats,*Inc.* 4.47%* 1.00%* 2.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 4.50%* 5.00%* 7*
  • 8. October(2013( Major*InternaIonal*Airlines* OnHIme*and*Delayed*Departures,*October*2013* (SU)*Aeroflot* (AM)*Aeromexico* (AB)*Air*Berlin* (AC)*Air*Canada* (CA)*Air*China* (UX)*Air*Europa* (AF)*Air*France* (AI)*Air*India* (NZ)*Air*New*Zealand* (AK)*Airasia* (AZ)*Alitalia* (AA)*American* (NH)*ANA* (OZ)*Asiana* (OS)*Austrian*Airlines* (AV)*AVIANCA* (BA)*BriIsh*Airways* (CX)*Cathay*Pacific* (MU)*China*Eastern* (DL)*Delta* (U2)*EasyJet* (MS)*Egyptair* (EK)*Emirates* (EY)*EIhad* (BR)*EVA*Airways* (AY)*Finnair* (GF)*Gulf*Air* (IB)*Iberia* (JL)*Japan*Airlines* (9W)*Jet*Airways* (KL)*KLM* (KE)*Korean*Air*Lines* (LH)*Lurhansa* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (QF)*Qantas* (QR)*Qatar*Airways* (SK)*SAS* (SV)*Saudi*Arabian* (SQ)*Singapore*Airlines* (SA)*South*African* (LX)*SWISS* (JJ)*TAM* (TP)*TAP*H*Air*Portugal* (TG)*Thai*Airways* (UN)*Transaero* (TK)*Turkish*Airlines* (UA)*United* (US)*US*Airways* (UT)*UTair*AviaIon* Full*Page*Chart*Master* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 8*
  • 9. October(2013( Major International Airports OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013* Rank Airport 25 Amsterdam (AMS) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 16,812 79.48% 11.93% 3.62% 4.96% 0.86% 0.02% 7 Atlanta (ATL) 37,834 87.74% 5.92% 2.36% 3.92% 0.17% 0.07% 35 Beijing (PEK) 23,278 38.25% 34.60% 14.28% 12.86% 1.69% 0.02% 6 Boston (BOS) 15,422 88.12% 5.97% 2.11% 3.76% 0.82% 0.04% 9 Charlotte (CLT) 22,172 87.07% 5.26% 2.53% 5.07% 0.78% 0.07% 24 Chicago (ORD) 38,669 79.87% 8.04% 4.02% 7.96% 0.89% 0.10% 22 Dallas (DFW) 28,253 80.71% 8.80% 4.11% 6.36% 0.68% 0.02% 26 Denver (DEN) 23,886 79.03% 9.62% 4.23% 6.85% 0.44% 0.27% 3 Detroit (DTW) 17,840 89.38% 4.34% 1.94% 4.27% 0.44% 0.07% 16 Frankfurt (FRA) 17,526 84.07% 10.72% 2.85% 2.35% 0.52% 0.01% 29 Hong Kong (HKG) 14,038 72.39% 14.27% 5.39% 7.93% 0.98% 0.02% 18 Houston (IAH) 20,404 83.35% 6.91% 3.52% 6.12% 0.37% 0.10% 33 Istanbul (IST) 15,682 42.38% 40.35% 11.79% 5.47% 0.24% 0.00% 27 Las Vegas (LAS) 14,563 77.59% 10.75% 4.47% 7.09% 0.21% 0.10% 30 London (LHR) 18,571 72.34% 14.76% 5.76% 7.13% 0.94% 0.01% 15 Los Angeles (LAX) 24,429 84.25% 7.35% 3.16% 5.14% 0.63% 0.11% 17 Madrid (MAD) 12,094 83.36% 9.64% 3.29% 3.71% 0.26% 0.00% 8 Miami (MIA) 12,211 87.57% 5.73% 2.41% 4.19% 0.16% 0.10% 4 Minneapolis (MSP) 17,333 89.38% 4.27% 2.13% 4.02% 0.49% 0.20% 11 Munich (MUC) 14,226 85.33% 9.57% 2.68% 2.42% 0.80% 0.00% 10 New York (JFK) 16,477 86.64% 5.79% 2.49% 5.01% 0.44% 0.07% 14 New York (LGA) 16,468 84.45% 5.48% 3.03% 6.99% 1.55% 0.04% 21 Newark (EWR) 17,241 81.43% 6.58% 3.49% 8.44% 1.07% 0.06% 32 Paris (CDG) 17,537 68.23% 19.59% 6.27% 5.91% 0.59% 0.00% 13 Philadelphia (PHL) 17,229 84.94% 5.49% 2.93% 6.61% 1.40% 0.05% 19 Phoenix (PHX) 15,821 82.83% 9.13% 3.34% 4.63% 0.27% 0.06% 31 Rome (FCO) 11,651 69.80% 17.72% 5.93% 6.55% 1.37% 0.00% 20 San Francisco (SFO) 17,390 82.29% 6.45% 3.14% 7.88% 1.21% 0.23% 2 Seattle (SEA) 12,879 89.68% 4.94% 1.88% 3.40% 0.79% 0.11% 34 Shanghai (PVG) 13,703 39.20% 31.35% 13.10% 16.27% 2.47% 0.08% 23 Singapore (SIN) 8,342 80.32% 12.09% 3.76% 3.82% 5.93% 0.00% 28 Sydney (SYD) 12,153 76.93% 11.77% 4.57% 6.74% 2.04% 0.00% 1 Tokyo (HND) 18,710 92.52% 5.48% 1.05% 0.93% 1.51% 0.02% 12 Tokyo (NRT) 8,341 85.09% 6.64% 2.44% 5.80% 0.94% 0.02% 16,834 88.93% 5.31% 1.96% 3.60% 0.53% 0.20% 626,019 79.24% 10.62% 4.16% 5.92% 0.88% 0.07% 5 Toronto (YYZ) Aggregate Copyright*©*2013*FlightStats,*Inc.* 9*
  • 10. October(2013( Major*InternaIonal*Airports* OnHIme*Departures,*October*2013* Amsterdam*(AMS)* 79.48%* Atlanta*(ATL)* 87.74%* Beijing*(PEK)* 38.25%* Boston*(BOS)* 88.12%* CharloRe*(CLT)* 87.07%* Chicago*(ORD)* 79.87%* Dallas*(DFW)* 80.71%* Denver*(DEN)* 79.03%* Detroit*(DTW)* 89.38%* Frankfurt*(FRA)* 84.07%* Hong*Kong*(HKG)* Houston*(IAH)* Istanbul*(IST)* 72.39%* 83.35%* Full*Page*Chart*Master* 42.38%* Las*Vegas*(LAS)* 77.59%* London*(LHR)* 72.34%* Los*Angeles*(LAX)* 84.25%* Madrid*(MAD)* 83.36%* Miami*(MIA)* 87.57%* Minneapolis*(MSP)* 89.38%* Munich*(MUC)* 85.33%* New*York*(JFK)* 86.64%* New*York*(LGA)* 84.45%* Newark*(EWR)* 81.43%* Paris*(CDG)* 68.23%* Philadelphia*(PHL)* 84.94%* Phoenix*(PHX)* 82.83%* Rome*(FCO)* 69.80%* San*Francisco*(SFO)* 82.29%* SeaRle*(SEA)* 89.68%* Shanghai*(PVG)* 39.20%* Singapore*(SIN)* 80.32%* Sydney*(SYD)* 76.93%* Tokyo*(HND)* 92.52%* Tokyo*(NRT)* 85.09%* Toronto*(YYZ)* 0.00%* 88.93%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 10*
  • 11. October(2013( Major*InternaIonal*Airports* DeparIng*Flight*CancellaIons,*October*2013* Amsterdam*(AMS)* Atlanta*(ATL)* 0.86%* 0.17%* Beijing*(PEK)* 1.69%* Boston*(BOS)* 0.82%* CharloRe*(CLT)* 0.78%* Chicago*(ORD)* 0.89%* Dallas*(DFW)* 0.68%* Denver*(DEN)* 0.44%* Detroit*(DTW)* 0.44%* Frankfurt*(FRA)* 0.52%* Hong*Kong*(HKG)* Houston*(IAH)* 0.98%* 0.37%* Istanbul*(IST)* Las*Vegas*(LAS)* Full*Page*Chart*Master* 0.24%* 0.21%* London*(LHR)* 0.94%* Los*Angeles*(LAX)* Madrid*(MAD)* Miami*(MIA)* Minneapolis*(MSP)* 0.63%* 0.26%* 0.16%* 0.49%* Munich*(MUC)* New*York*(JFK)* 0.80%* 0.44%* New*York*(LGA)* 1.55%* Newark*(EWR)* Paris*(CDG)* 1.07%* 0.59%* Philadelphia*(PHL)* Phoenix*(PHX)* 1.40%* 0.27%* Rome*(FCO)* 1.37%* San*Francisco*(SFO)* SeaRle*(SEA)* 1.21%* 0.79%* Shanghai*(PVG)* 2.47%* Singapore*(SIN)* 5.93%* Sydney*(SYD)* 2.04%* Tokyo*(HND)* Tokyo*(NRT)* Toronto*(YYZ)* 0.00%* 1.51%* 0.94%* 0.53%* 1.00%* Copyright*©*2013*FlightStats,*Inc.* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%* 11*
  • 12. October(2013( Major*InternaIonal*Airports* OnHIme*and*Delayed*Departures,*October*2013* Amsterdam*(AMS)* Atlanta*(ATL)* Beijing*(PEK)* Boston*(BOS)* CharloRe*(CLT)* Chicago*(ORD)* Dallas*(DFW)* Denver*(DEN)* Detroit*(DTW)* Frankfurt*(FRA)* Hong*Kong*(HKG)* Houston*(IAH)* Full*Page*Chart*Master* Istanbul*(IST)* Las*Vegas*(LAS)* London*(LHR)* Los*Angeles*(LAX)* Madrid*(MAD)* Miami*(MIA)* Minneapolis*(MSP)* Munich*(MUC)* New*York*(JFK)* New*York*(LGA)* Newark*(EWR)* Paris*(CDG)* Philadelphia*(PHL)* Phoenix*(PHX)* Rome*(FCO)* San*Francisco*(SFO)* SeaRle*(SEA)* Shanghai*(PVG)* Singapore*(SIN)* Sydney*(SYD)* Tokyo*(HND)* Tokyo*(NRT)* Toronto*(YYZ)* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 12*
  • 13. October(2013( North American Region Summary*of*Monthly*Results* On*average,*North*American*airlines*delivered*84.25%*of*their*flights*to*the*arrival*gate* within*15*minutes*of*schedule.**(HA)*Hawaiian*maintained*the*top*spot*in*North*America* with*an*onHIme*performance*raIng*of*94.87%,*while*(DL)*Delta*conInued*to*lead*the* majors,*delivering*90.54%*of*their*flights*onHIme,*up*from*September.* The*average*onHIme*departure*performance*for*the*North*American*airports*was*84.90%* up*again*from*September*and*August.**(HNL)*Honolulu*remained*in*the*top*spot*with* 93.73%*onHIme*departure*performance*in*October,*with*(YUL)*Montreal*and*(SLC)*Salt*Lake* City*following*closely.**CancellaIons*for*the*group*conInued*to*decrease,*with*an*average*of* 0.64%*compared*to*0.91%*in*September,*(MDW)*Chicago*reported*a*low*0.10%.* Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.** * Note:*The*arrival*status*coverage*threshold*for*the*North*American*Airlines*group*was*set*at*90%.*For*the*North*American*Airport* group*the*departure*status*threshold*was*also*set*to*90%.*In*both*categories,*coverage*is*typically*greater*than*98%.* Copyright*©*2013*FlightStats,*Inc.* 13*
  • 14. October(2013( North American Airlines OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013* Rank Airline Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 28 (5D) Aeroméxico Connect 11,271 81.04% 7.75% 3.83% 7.37% 0.62% 0.02% 13 (AC) Air Canada 16,584 86.28% 7.76% 2.50% 3.41% 0.33% 0.05% 27 (ZW) Air Wisconsin 15,176 81.57% 7.58% 3.52% 7.27% 1.70% 0.05% 14 (FL) Airtran 14,368 85.76% 8.08% 2.59% 3.56% 0.22% 0.02% 9 (AS) Alaska 14,044 88.60% 5.76% 1.71% 3.69% 0.64% 0.24% 3,361 91.13% 5.06% 1.37% 1.70% 0.00% 0.74% 24 (AA) American 57,400 82.39% 8.23% 3.51% 5.86% 0.30% 0.00% 25 (MQ) American Eagle 41,125 82.39% 7.87% 3.53% 6.21% 1.90% 0.00% 16 (9K) Cape Air 15,217 85.03% 9.81% 2.46% 2.63% 3.38% 0.06% 34 (RP) Chautauqua 2 (G4) Allegiant 12,604 77.33% 9.54% 4.36% 8.68% 1.32% 0.08% 19 (C5) CommutAir 5,680 84.36% 4.71% 2.31% 8.53% 1.74% 0.09% 8 (CP) Compass 5,850 88.73% 4.86% 2.19% 4.20% 0.80% 0.02% 76,501 90.54% 4.84% 1.68% 2.85% 0.05% 0.09% 71,953 80.56% 6.96% 3.71% 8.64% 0.93% 0.13% 29 (F9) Frontier 6,926 80.57% 9.44% 3.15% 6.69% 0.07% 0.16% 32 (G7) GoJet 7,301 79.33% 7.60% 3.87% 9.06% 1.01% 0.14% 6,474 94.87% 3.00% 0.94% 1.17% 0.05% 0.02% 10,726 90.43% 4.73% 1.96% 2.73% 1.86% 0.15% 10 (QK) Jazz 22,516 88.13% 6.13% 2.23% 3.26% 1.35% 0.26% 12 (B6) Jetblue 22,748 86.50% 6.46% 2.38% 4.62% 0.08% 0.04% 18 (YV) Mesa 12,488 84.73% 6.71% 2.60% 5.90% 1.81% 0.06% 9,403 82.13% 8.01% 4.15% 5.65% 2.12% 0.07% 26,441 89.54% 4.44% 2.09% 3.85% 1.00% 0.08% 5,326 83.97% 8.12% 3.14% 4.62% 2.40% 0.15% 15 (JIA) PSA 10,163 85.41% 7.98% 2.57% 3.98% 1.09% 0.07% 31 (YX) Republic 17,045 80.37% 8.26% 3.83% 7.48% 1.01% 0.06% 22 (S5) Shuttle America 10,603 83.09% 7.14% 3.20% 6.45% 1.41% 0.12% 4,915 90.59% 4.40% 1.52% 3.37% 1.02% 0.12% 17 (OO) SkyWest 54,808 85.00% 6.01% 2.82% 5.98% 1.26% 0.19% 33 (WN) Southwest 95,185 79.22% 11.35% 4.43% 4.92% 0.35% 0.09% 4 (DL) Delta 30 (EV) ExpressJet 1 (HA) Hawaiian 5 (QX) Horizon 26 (PDT) Piedmont 6 (9E) Pinnacle 21 (PD) Porter 3 (3M) Silver 35 (NK) Spirit 7,366 76.37% 8.51% 4.09% 10.96% 0.08% 0.07% 20 (UA) United 56,862 84.31% 6.78% 2.91% 5.82% 0.54% 0.18% 11 (US) US Airways 38,844 87.87% 6.44% 2.39% 3.28% 0.48% 0.02% 5,042 88.86% 3.65% 1.93% 5.56% 0.08% 0.00% 14,651 82.84% 10.45% 3.07% 3.40% 0.36% 0.24% 806,967 84.25% 7.35% 3.02% 5.28% 0.80% 0.10% 7 (VX) Virgin America 23 (WS) Westjet Aggregate Copyright*©*2013*FlightStats,*Inc.* 14*
  • 15. October(2013( North*American*Airlines* OnHIme*Arrivals,*October*2013* (5D)*Aeroméxico*Connect* 81.04%* (AC)*Air*Canada* 86.28%* (ZW)*Air*Wisconsin* 81.57%* (FL)*Airtran* 85.76%* (AS)*Alaska* 88.60%* (G4)*Allegiant* 91.13%* (AA)*American* 82.39%* (MQ)*American*Eagle* 82.39%* (9K)*Cape*Air* 85.03%* (RP)*Chautauqua* 77.33%* (C5)*CommutAir* (CP)*Compass* (DL)*Delta* 84.36%* 88.73%* Full*Page*Chart*Master* 90.54%* (EV)*ExpressJet* 80.56%* (F9)*FronIer* 80.57%* (G7)*GoJet* 79.33%* (HA)*Hawaiian* 94.87%* (QX)*Horizon* 90.43%* (QK)*Jazz* 88.13%* (B6)*Jetblue* 86.50%* (YV)*Mesa* (PDT)*Piedmont* 84.73%* 82.13%* (9E)*Pinnacle* (PD)*Porter* 89.54%* 83.97%* (JIA)*PSA* (YX)*Republic* (S5)*ShuRle*America* 85.41%* 80.37%* 83.09%* (3M)*Silver* 90.59%* (OO)*SkyWest* (WN)*Southwest* (NK)*Spirit* (UA)*United* (US)*US*Airways* (VX)*Virgin*America* (WS)*Westjet* 85.00%* 79.22%* 76.37%* 84.31%* 87.87%* 88.86%* 82.84%* 0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 15*
  • 16. October(2013( North*American*Airlines* Flight*CancellaIons,*October*2013* (5D)*Aeroméxico*Connect* 0.62%* (AC)*Air*Canada* 0.33%* (ZW)*Air*Wisconsin* 1.70%* (FL)*Airtran* 0.22%* (AS)*Alaska* (G4)*Allegiant* 0.64%* 0.00%* (AA)*American* 0.30%* (MQ)*American*Eagle* 1.90%* (9K)*Cape*Air* 3.38%* (RP)*Chautauqua* 1.32%* (C5)*CommutAir* 1.74%* (CP)*Compass* (DL)*Delta* 0.80%* Full*Page*Chart*Master* 0.05%* (EV)*ExpressJet* (F9)*FronIer* 0.93%* 0.07%* (G7)*GoJet* (HA)*Hawaiian* 1.01%* 0.05%* (QX)*Horizon* 1.86%* (QK)*Jazz* (B6)*Jetblue* 1.35%* 0.08%* (YV)*Mesa* 1.81%* (PDT)*Piedmont* 2.12%* (9E)*Pinnacle* 1.00%* (PD)*Porter* 2.40%* (JIA)*PSA* 1.09%* (YX)*Republic* 1.01%* (S5)*ShuRle*America* 1.41%* (3M)*Silver* 1.02%* (OO)*SkyWest* (WN)*Southwest* (NK)*Spirit* 1.26%* 0.35%* 0.08%* (UA)*United* 0.54%* (US)*US*Airways* (VX)*Virgin*America* (WS)*Westjet* 0.00%* 0.48%* 0.08%* 0.36%* 0.50%* Copyright*©*2013*FlightStats,*Inc.* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 16*
  • 17. October(2013( North*American*Airlines* OnHIme*and*Delayed*Flights,*October*2013* (5D)*Aeroméxico*Connect* (AC)*Air*Canada* (ZW)*Air*Wisconsin* (FL)*Airtran* (AS)*Alaska* (G4)*Allegiant* (AA)*American* (MQ)*American*Eagle* (9K)*Cape*Air* (RP)*Chautauqua* (C5)*CommutAir* (CP)*Compass* Full*Page*Chart*Master* (DL)*Delta* (EV)*ExpressJet* (F9)*FronIer* (G7)*GoJet* (HA)*Hawaiian* (QX)*Horizon* (QK)*Jazz* (B6)*Jetblue* (YV)*Mesa* (PDT)*Piedmont* (9E)*Pinnacle* (PD)*Porter* (JIA)*PSA* (YX)*Republic* (S5)*ShuRle*America* (3M)*Silver* (OO)*SkyWest* (WN)*Southwest* (NK)*Spirit* (UA)*United* (US)*US*Airways* (VX)*Virgin*America* (WS)*Westjet* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 17*
  • 18. October(2013( North American Airports OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013* Rank Airport 13 Atlanta (ATL) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 37,834 87.74% 5.92% 2.36% 3.92% 0.17% 0.07% 9,528 79.26% 10.70% 4.13% 5.84% 0.31% 0.07% 12 Boston (BOS) 15,422 88.12% 5.97% 2.11% 3.76% 0.82% 0.04% 14 Calgary (YYC) 8,244 87.74% 6.30% 2.10% 3.35% 0.70% 0.51% 17 Charlotte (CLT) 22,172 87.07% 5.26% 2.53% 5.07% 0.78% 0.07% 31 Chicago (ORD) 38,669 79.87% 8.04% 4.02% 7.96% 0.89% 0.10% 35 Chicago (MDW) 8,387 74.21% 15.35% 5.66% 4.70% 0.10% 0.08% 19 Cleveland (CLE) 7,769 86.59% 4.53% 2.53% 6.24% 1.16% 0.12% 30 Dallas (DFW) 28,253 80.71% 8.80% 4.11% 6.36% 0.68% 0.02% 33 Denver (DEN) 23,886 79.03% 9.62% 4.23% 6.85% 0.44% 0.27% 7 Detroit (DTW) 17,840 89.38% 4.34% 1.94% 4.27% 0.44% 0.07% 7,157 88.26% 4.64% 2.42% 4.55% 0.11% 0.13% 5,673 93.73% 3.04% 1.20% 1.98% 0.19% 0.05% 24 Houston (IAH) 20,404 83.35% 6.91% 3.52% 6.12% 0.37% 0.10% 34 Las Vegas (LAS) 14,563 77.59% 10.75% 4.47% 7.09% 0.21% 0.10% 22 Los Angeles (LAX) 24,429 84.25% 7.35% 3.16% 5.14% 0.63% 0.11% 16 Miami (MIA) 12,211 87.57% 5.73% 2.41% 4.19% 0.16% 0.10% 17,333 89.38% 4.27% 2.13% 4.02% 0.49% 0.20% 32 Baltimore (BWI) 11 Fort Lauderdale (FLL) 1 Honolulu (HNL) 8 Minneapolis (MSP) 2 Montreal (YUL) 7,949 91.32% 3.70% 1.69% 2.95% 0.73% 0.34% 18 New York (JFK) 16,477 86.64% 5.79% 2.49% 5.01% 0.44% 0.07% 21 New York (LGA) 16,468 84.45% 5.48% 3.03% 6.99% 1.55% 0.04% 29 Newark (EWR) 17,241 81.43% 6.58% 3.49% 8.44% 1.07% 0.06% 15 Orlando (MCO) 10,312 87.60% 6.01% 2.33% 3.95% 0.11% 0.11% 20 Philadelphia (PHL) 17,229 84.94% 5.49% 2.93% 6.61% 1.40% 0.05% 25 Phoenix (PHX) 15,821 82.83% 9.13% 3.34% 4.63% 0.27% 0.06% 10 Portland (PDX) 7,248 88.73% 5.08% 2.02% 3.91% 0.92% 0.25% 28 Saint Louis (STL) 6,925 81.88% 9.29% 3.73% 4.97% 0.40% 0.13% 9,858 91.03% 4.21% 1.69% 2.97% 0.25% 0.10% 6,931 82.68% 8.70% 3.24% 5.29% 0.69% 0.09% 17,390 82.29% 6.45% 3.14% 7.88% 1.21% 0.23% 6 Seattle (SEA) 12,879 89.68% 4.94% 1.88% 3.40% 0.79% 0.11% 9 Toronto (YYZ) 16,834 88.93% 5.31% 1.96% 3.60% 0.53% 0.20% 8,842 90.00% 4.64% 1.74% 2.83% 1.28% 0.79% 4 Washington (DCA) 13,025 90.20% 3.69% 1.85% 4.20% 1.00% 0.06% 23 Washington (IAD) 12,022 83.72% 6.32% 2.60% 7.22% 0.72% 0.14% 533,225 84.90% 6.66% 2.94% 5.37% 0.64% 0.13% 3 Salt Lake City (SLC) 26 San Diego (SAN) 27 San Francisco (SFO) 5 Vancouver (YVR) Aggregate Copyright*©*2013*FlightStats,*Inc.* 18*
  • 19. October(2013( North*American*Airports* OnHIme*Departures,*October*2013* Atlanta*(ATL)* 87.74%* BalImore*(BWI)* 79.26%* Boston*(BOS)* 88.12%* Calgary*(YYC)* 87.74%* CharloRe*(CLT)* 87.07%* Chicago*(ORD)* 79.87%* Chicago*(MDW)* 74.21%* Cleveland*(CLE)* 86.59%* Dallas*(DFW)* 80.71%* Denver*(DEN)* 79.03%* Detroit*(DTW)* Fort*Lauderdale*(FLL)* Honolulu*(HNL)* 89.38%* 88.26%* Full*Page*Chart*Master* Houston*(IAH)* 93.73%* 83.35%* Las*Vegas*(LAS)* 77.59%* Los*Angeles*(LAX)* 84.25%* Miami*(MIA)* 87.57%* Minneapolis*(MSP)* 89.38%* Montreal*(YUL)* 91.32%* New*York*(JFK)* 86.64%* New*York*(LGA)* 84.45%* Newark*(EWR)* 81.43%* Orlando*(MCO)* 87.60%* Philadelphia*(PHL)* 84.94%* Phoenix*(PHX)* 82.83%* Portland*(PDX)* 88.73%* Saint*Louis*(STL)* 81.88%* Salt*Lake*City*(SLC)* 91.03%* San*Diego*(SAN)* 82.68%* San*Francisco*(SFO)* 82.29%* SeaRle*(SEA)* 89.68%* Toronto*(YYZ)* 88.93%* Vancouver*(YVR)* 90.00%* Washington*(DCA)* 90.20%* Washington*(IAD)* 0.00%* 83.72%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 19*
  • 20. October(2013( North*American*Airports* DeparIng*Flight*CancellaIons,*October*2013* Atlanta*(ATL)* 0.17%* BalImore*(BWI)* 0.31%* Boston*(BOS)* 0.82%* Calgary*(YYC)* 0.70%* CharloRe*(CLT)* 0.78%* Chicago*(ORD)* Chicago*(MDW)* 0.89%* 0.10%* Cleveland*(CLE)* 1.16%* Dallas*(DFW)* 0.68%* Denver*(DEN)* 0.44%* Detroit*(DTW)* 0.44%* Fort*Lauderdale*(FLL)* Honolulu*(HNL)* 0.11%* Full*Page*Chart*Master* 0.19%* Houston*(IAH)* Las*Vegas*(LAS)* 0.37%* 0.21%* Los*Angeles*(LAX)* Miami*(MIA)* 0.63%* 0.16%* Minneapolis*(MSP)* 0.49%* Montreal*(YUL)* 0.73%* New*York*(JFK)* 0.44%* New*York*(LGA)* 1.55%* Newark*(EWR)* Orlando*(MCO)* 1.07%* 0.11%* Philadelphia*(PHL)* Phoenix*(PHX)* 1.40%* 0.27%* Portland*(PDX)* 0.92%* Saint*Louis*(STL)* Salt*Lake*City*(SLC)* 0.40%* 0.25%* San*Diego*(SAN)* 0.69%* San*Francisco*(SFO)* 1.21%* SeaRle*(SEA)* 0.79%* Toronto*(YYZ)* 0.53%* Vancouver*(YVR)* 1.28%* Washington*(DCA)* 1.00%* Washington*(IAD)* 0.00%* 0.72%* 0.25%* Copyright*©*2013*FlightStats,*Inc.* 0.50%* 0.75%* 1.00%* 1.25%* 1.50%* 1.75%* 20*
  • 21. October(2013( North*American*Airports* OnHIme*and*Delayed*Departures,*October*2013* Atlanta*(ATL)* BalImore*(BWI)* Boston*(BOS)* Calgary*(YYC)* CharloRe*(CLT)* Chicago*(ORD)* Chicago*(MDW)* Cleveland*(CLE)* Dallas*(DFW)* Denver*(DEN)* Detroit*(DTW)* Fort*Lauderdale*(FLL)* Full*Page*Chart*Master* Honolulu*(HNL)* Houston*(IAH)* Las*Vegas*(LAS)* Los*Angeles*(LAX)* Miami*(MIA)* Minneapolis*(MSP)* Montreal*(YUL)* New*York*(JFK)* New*York*(LGA)* Newark*(EWR)* Orlando*(MCO)* Philadelphia*(PHL)* Phoenix*(PHX)* Portland*(PDX)* Saint*Louis*(STL)* Salt*Lake*City*(SLC)* San*Diego*(SAN)* San*Francisco*(SFO)* SeaRle*(SEA)* Toronto*(YYZ)* Vancouver*(YVR)* Washington*(DCA)* Washington*(IAD)* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 21*
  • 22. October(2013( European Region Summary*of*Monthly*Results* The*onHIme*performance*for*the*European*airlines*was*84.79%.**(SK)*SAS*led*the*major* carriers*with*a*88.99%*onHIme*performance*raIng,*(IB)*Iberia*followed*closely*with*88.44%.** (TF)*Malmo*AviaIon*took*the*top*spot*among*European*carries*delivering*97.45%*of*its* flights*onHIme.*The*group*experienced*a*low*0.86%*cancellaIon*rate.* The*average*onHIme*departure*performance*for*the*group*was*74.12%,*up*slightly*from* September.**(OSL)*Oslo*remains*Europe’s*top*airport*with*a*88.67%*onHIme*departure* performance*in*October,*(PRG)*Prague*and*(CPH)*Copenhagen*followed*closely.** CancelaIons*for*the*group*increased*from*0.64%*to*0.92%,*notably*(DME)*Moscow*was* higher*than*the*others.* Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.** Note:*The*arrival*status*coverage*threshold*for*the*European*Airlines*group*was*set*at*80%.*For*the*European*Airport*group*the* departure*status*threshold*was*also*set*to*70%.**For*both*groups*the*coverage*was*typically*well*above*90%.* Copyright*©*2013*FlightStats,*Inc.* 22*
  • 23. October(2013( European Airlines OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013* Rank 22 42 46 34 35 24 45 39 5 6 30 21 9 28 4 32 50 44 31 38 26 17 33 11 18 23 3 43 27 10 25 13 29 15 1 2 8 7 14 16 12 19 40 49 47 41 37 48 36 20 Airline (A3) Aegean Airlines (RE) Aer Arann Express (EI) Aer Lingus (SU) Aeroflot (AB) Air Berlin (UX) Air Europa (AF) Air France (YW) Air Nostrum (CT) Air One CityLiner (BT) airBaltic (AZ) Alitalia (IQ) Augsburg Airways (OS) Austrian Airlines (CJ) BA CityFlyer (KF) Blue1 (DB) Brit Air (BA) British Airways (SN) Brussels Airlines (WX) Cityjet (OU) Croatia Airlines (U2) EasyJet (K2) EuroLot (EW) Eurowings (AY) Finnair (4U) Germanwings (IB) Iberia (I2) Iberia Express (FI) Icelandair (KL) KLM (WA) KLM Cityhopper (LOG) Loganair Ltd. (LO) LOT - Polish Airlines (LH) Lufthansa (CL) Lufthansa Cityline (TF) Malmo Aviation (ZN) NAYSA (DY) Norwegian Air Shuttle (OA) Olympic Air (YS) Régional (FV) Rossiya (S7) S7 Airlines (SK) SAS (LX) SWISS (TP) TAP - Air Portugal (UN) Transaero (HV) Transavia (TK) Turkish Airlines (UT) UTair Aviation (VY) Vueling Airlines (WF) Widerøe's Aggregate Sample Size On-time 4,157 2,165 6,414 14,738 19,126 4,435 24,151 6,189 2,754 3,227 12,041 1,411 10,753 1,953 2,001 3,583 24,382 5,258 1,994 2,128 35,575 1,854 3,721 3,747 7,090 6,483 2,243 1,009 11,063 8,098 2,499 5,138 35,120 11,044 1,660 2,545 12,521 3,070 4,228 3,731 5,282 22,529 11,444 5,682 5,739 2,892 24,788 6,189 10,162 11,748 421,754 88.46% 82.07% 77.53% 84.43% 84.25% 87.49% 79.86% 82.62% 92.80% 92.10% 85.46% 88.57% 91.31% 86.65% 92.90% 84.68% 67.23% 80.67% 85.15% 82.96% 87.17% 89.62% 84.49% 91.05% 89.49% 88.44% 93.97% 82.06% 86.96% 91.08% 87.24% 90.77% 86.16% 89.81% 97.45% 95.11% 91.84% 91.91% 90.34% 89.69% 91.03% 88.99% 82.58% 68.63% 77.48% 82.35% 83.36% 70.37% 83.68% 88.79% 84.79% Copyright*©*2013*FlightStats,*Inc.* Late (15-29 min) 7.56% 9.55% 12.47% 8.52% 9.05% 6.50% 10.96% 10.51% 4.31% 4.06% 7.93% 7.21% 5.26% 6.09% 4.97% 8.39% 16.04% 10.97% 7.70% 8.07% 5.89% 4.78% 8.92% 5.32% 4.91% 6.49% 4.55% 13.38% 7.03% 4.55% 4.67% 4.88% 9.41% 6.60% 2.18% 3.59% 5.18% 4.00% 6.38% 5.21% 3.94% 6.38% 11.47% 14.35% 10.23% 8.65% 10.49% 15.23% 8.72% 5.62% 8.40% Very Late (30-44 min) 2.08% 3.29% 4.47% 2.90% 2.79% 2.69% 4.23% 3.78% 1.04% 1.42% 2.84% 2.18% 1.48% 2.01% 1.01% 2.09% 7.36% 4.05% 2.03% 3.21% 2.51% 2.09% 3.58% 1.84% 2.13% 2.29% 0.54% 2.58% 2.44% 1.58% 1.87% 1.61% 2.48% 2.04% 0.36% 0.63% 1.51% 1.77% 1.58% 1.84% 1.47% 1.99% 3.64% 7.27% 4.68% 2.53% 3.15% 6.89% 2.99% 2.12% 2.98% Excessive (45+ min) 1.91% 5.04% 5.54% 4.15% 3.91% 3.32% 4.93% 3.10% 1.86% 2.42% 3.76% 2.04% 1.95% 5.09% 1.12% 4.84% 9.35% 4.30% 5.07% 5.76% 4.43% 3.51% 3.01% 1.79% 3.47% 2.78% 0.94% 1.98% 3.57% 2.78% 6.22% 2.74% 1.95% 1.55% 0.00% 0.67% 1.47% 2.33% 1.70% 3.27% 3.56% 2.65% 2.30% 9.74% 7.61% 6.47% 3.01% 7.50% 4.53% 3.46% 3.82% Cancelled 0.36% 1.85% 0.58% 0.47% 0.35% 0.16% 1.13% 0.34% 2.21% 1.52% 2.13% 2.69% 0.56% 3.38% 1.45% 2.51% 0.87% 1.03% 1.05% 0.47% 0.52% 1.78% 0.86% 0.08% 0.80% 0.20% 0.13% 0.00% 0.68% 1.53% 1.56% 1.15% 0.53% 1.18% 0.60% 0.43% 0.33% 0.59% 1.35% 0.70% 0.55% 1.62% 0.81% 0.76% 1.73% 0.07% 0.13% 2.00% 1.03% 1.41% 0.86% Diverted 0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.16% 0.00% 0.00% 0.01% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.02% 0.00% 0.00% 0.00% 0.00% 0.07% 0.00% 0.00% 23*
  • 24. October(2013( European*Airlines* OnHIme*Arrivals,*October*2013* (A3)*Aegean*Airlines* (RE)*Aer*Arann*Express* (EI)*Aer*Lingus* (SU)*Aeroflot* (AB)*Air*Berlin* (UX)*Air*Europa* (AF)*Air*France* (YW)*Air*Nostrum* (CT)*Air*One*CityLiner* (BT)*airBalIc* (AZ)*Alitalia* (IQ)*Augsburg*Airways* (OS)*Austrian*Airlines* (CJ)*BA*CityFlyer* (KF)*Blue1* (DB)*Brit*Air* (BA)*BriIsh*Airways* (SN)*Brussels*Airlines* (WX)*Cityjet* (OU)*CroaIa*Airlines* (U2)*EasyJet* (K2)*EuroLot* (EW)*Eurowings* (AY)*Finnair* (4U)*Germanwings* (IB)*Iberia* (I2)*Iberia*Express* (FI)*Icelandair* (KL)*KLM* (WA)*KLM*Cityhopper* (LOG)*Loganair*Ltd.* (LO)*LOT*H*Polish*Airlines* (LH)*Lurhansa* (CL)*Lurhansa*Cityline* (TF)*Malmo*AviaIon* (ZN)*NAYSA* (DY)*Norwegian*Air*ShuRle* (OA)*Olympic*Air* (YS)*Régional** (FV)*Rossiya* (S7)*S7*Airlines* (SK)*SAS* (LX)*SWISS* (TP)*TAP*H*Air*Portugal* (UN)*Transaero* (HV)*Transavia* (TK)*Turkish*Airlines* (UT)*UTair*AviaIon* (VY)*Vueling*Airlines* (WF)*Widerøe's* 88.46%* 82.07%* 77.53%* 84.43%* 84.25%* 87.49%* 79.86%* 82.62%* 92.80%* 92.10%* 85.46%* 88.57%* 91.31%* 86.65%* 92.90%* 84.68%* Full*Page*Chart*Master* 67.23%* 80.67%* 85.15%* 82.96%* 87.17%* 89.62%* 84.49%* 91.05%* 89.49%* 88.44%* 93.97%* 82.06%* 86.96%* 91.08%* 87.24%* 90.77%* 86.16%* 89.81%* 97.45%* 95.11%* 91.84%* 91.91%* 90.34%* 89.69%* 91.03%* 88.99%* 82.58%* 68.63%* 77.48%* 82.35%* 83.36%* 70.37%* 83.68%* 88.79%* 0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 24*
  • 25. October(2013( European*Airlines* Flight*CancellaIons,*October*2013* (A3)*Aegean*Airlines* (RE)*Aer*Arann*Express* (EI)*Aer*Lingus* (SU)*Aeroflot* (AB)*Air*Berlin* (UX)*Air*Europa* (AF)*Air*France* (YW)*Air*Nostrum* (CT)*Air*One*CityLiner* (BT)*airBalIc* (AZ)*Alitalia* (IQ)*Augsburg*Airways* (OS)*Austrian*Airlines* (CJ)*BA*CityFlyer* (KF)*Blue1* (DB)*Brit*Air* (BA)*BriIsh*Airways* (SN)*Brussels*Airlines* (WX)*Cityjet* (OU)*CroaIa*Airlines* (U2)*EasyJet* (K2)*EuroLot* (EW)*Eurowings* (AY)*Finnair* (4U)*Germanwings* (IB)*Iberia* (I2)*Iberia*Express* (FI)*Icelandair* (KL)*KLM* (WA)*KLM*Cityhopper* (LOG)*Loganair*Ltd.* (LO)*LOT*H*Polish*Airlines* (LH)*Lurhansa* (CL)*Lurhansa*Cityline* (TF)*Malmo*AviaIon* (ZN)*NAYSA* (DY)*Norwegian*Air*ShuRle* (OA)*Olympic*Air* (YS)*Régional** (FV)*Rossiya* (S7)*S7*Airlines* (SK)*SAS* (LX)*SWISS* (TP)*TAP*H*Air*Portugal* (UN)*Transaero* (HV)*Transavia* (TK)*Turkish*Airlines* (UT)*UTair*AviaIon* (VY)*Vueling*Airlines* (WF)*Widerøe's* 0.36%* 1.85%* 0.58%* 0.47%* 0.35%* 0.16%* 1.13%* 0.34%* 2.21%* 1.52%* 2.13%* 2.69%* 0.56%* 3.38%* 1.45%* 2.51%* 0.87%* 1.03%* 1.05%* Full*Page*Chart*Master* 0.47%* 0.52%* 1.78%* 0.86%* 0.08%* 0.80%* 0.20%* 0.13%* 0.00%* 0.68%* 1.53%* 1.56%* 1.15%* 0.53%* 1.18%* 0.60%* 0.43%* 0.33%* 0.59%* 1.35%* 0.70%* 0.55%* 1.62%* 0.81%* 0.76%* 1.73%* 0.07%* 0.13%* 0.00%* 2.00%* 1.03%* 1.41%* 0.50%* Copyright*©*2013*FlightStats,*Inc.* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 25*
  • 26. October(2013( European*Airlines* OnHIme*and*Delayed*Flights,*October*2013** (A3)*Aegean*Airlines* (RE)*Aer*Arann*Express* (EI)*Aer*Lingus* (SU)*Aeroflot* (AB)*Air*Berlin* (UX)*Air*Europa* (AF)*Air*France* (YW)*Air*Nostrum* (CT)*Air*One*CityLiner* (BT)*airBalIc* (AZ)*Alitalia* (IQ)*Augsburg*Airways* (OS)*Austrian*Airlines* (CJ)*BA*CityFlyer* (KF)*Blue1* (DB)*Brit*Air* (BA)*BriIsh*Airways* (SN)*Brussels*Airlines* (WX)*Cityjet* (OU)*CroaIa*Airlines* (U2)*EasyJet* (K2)*EuroLot* (EW)*Eurowings* (AY)*Finnair* (4U)*Germanwings* (IB)*Iberia* (I2)*Iberia*Express* (FI)*Icelandair* (KL)*KLM* (WA)*KLM*Cityhopper* (LOG)*Loganair*Ltd.* (LO)*LOT*H*Polish*Airlines* (LH)*Lurhansa* (CL)*Lurhansa*Cityline* (TF)*Malmo*AviaIon* (ZN)*NAYSA* (DY)*Norwegian*Air*ShuRle* (OA)*Olympic*Air* (YS)*Régional** (FV)*Rossiya* (S7)*S7*Airlines* (SK)*SAS* (LX)*SWISS* (TP)*TAP*H*Air*Portugal* (UN)*Transaero* (HV)*Transavia* (TK)*Turkish*Airlines* (UT)*UTair*AviaIon* (VY)*Vueling*Airlines* (WF)*Widerøe's* Full*Page*Chart*Master* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 26*
  • 27. October(2013( European Airports OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013** Rank Airport 22 Amsterdam (AMS) 5 Athens (ATH) Sample Size On-time Late Very Late (15-29 min) (30-44 min) Excessive (45+ min) Cancelled Diverted 16,812 79.48% 11.93% 3.62% 4.96% 0.86% 0.02% 4,930 86.96% 7.55% 2.81% 2.68% 0.26% 0.00% 15 Barcelona (BCN) 9,948 82.26% 9.48% 3.18% 5.03% 0.49% 0.05% 13 Berlin (TXL) 6,954 82.86% 10.64% 3.22% 3.25% 0.56% 0.01% 17 Birmingham (BHX) 3,402 81.66% 9.61% 3.68% 5.04% 0.94% 0.00% 18 Brussels (BRU) 7,781 81.40% 10.75% 3.35% 4.50% 1.00% 0.00% 7,156 87.37% 6.71% 2.15% 3.76% 1.97% 0.00% 8,013 81.74% 11.05% 3.67% 3.52% 0.84% 0.01% 17,526 84.07% 10.72% 2.85% 2.35% 0.52% 0.01% 9 Geneva (GVA) 5,506 83.67% 8.35% 3.22% 4.74% 0.78% 0.02% 12 Hamburg (HAM) 4,653 83.03% 9.42% 3.42% 4.13% 1.25% 0.00% 21 Helsinki (HEL) 6,560 79.51% 14.10% 3.28% 3.12% 0.40% 0.00% 20 Istanbul (SAW) 3,885 80.07% 11.57% 3.10% 5.27% 0.31% 0.00% 15,682 42.38% 40.35% 11.79% 5.47% 0.24% 0.00% 5,852 41.36% 28.24% 14.44% 15.95% 0.46% 0.02% 24 London (LGW) 10,052 76.79% 12.56% 4.26% 6.39% 0.33% 0.00% 25 London (LHR) 18,571 72.34% 14.76% 5.76% 7.13% 0.94% 0.01% 4,514 69.74% 20.29% 5.84% 4.12% 2.19% 0.00% 12,094 83.36% 9.64% 3.29% 3.71% 0.26% 0.00% 6,213 59.90% 25.51% 7.20% 7.39% 0.50% 0.00% 29 Moscow (DME) 10,338 62.19% 21.10% 5.97% 10.74% 4.06% 0.00% 32 Moscow (SVO) 9,724 42.67% 43.34% 8.21% 5.79% 1.54% 0.00% 35 Moscow (VKO) 4,857 40.43% 34.55% 14.67% 10.35% 2.74% 0.00% 7 Munich (MUC) 14,226 85.33% 9.57% 2.68% 2.42% 0.80% 0.00% 1 Oslo (OSL) 10,233 88.67% 6.57% 2.29% 2.46% 0.96% 0.01% 5,942 83.27% 9.64% 2.59% 4.48% 0.12% 0.02% 28 Paris (CDG) 17,537 68.23% 19.59% 6.27% 5.91% 0.59% 0.00% 30 Paris (ORY) 9,515 59.96% 20.33% 8.82% 10.89% 1.57% 0.00% 3,649 87.84% 8.42% 2.04% 1.71% 0.41% 0.00% 11,651 69.80% 17.72% 5.93% 6.55% 1.37% 0.00% 19 Stockholm (ARN) 9,250 80.96% 15.85% 1.78% 1.40% 0.88% 0.02% 14 Toulouse (TLS) 2,981 82.31% 9.65% 3.61% 4.43% 1.58% 0.00% 4 Vienna (VIE) 8,595 87.29% 8.29% 2.24% 2.19% 0.44% 0.00% 6 Warsaw (WAW) 4,194 86.29% 7.71% 2.53% 3.47% 1.05% 0.00% 8,862 78.55% 14.86% 3.78% 2.80% 0.63% 0.00% 307,658 74.12% 15.89% 4.90% 5.08% 0.92% 0.01% 3 Copenhagen (CPH) 16 Dusseldorf (DUS) 8 Frankfurt (FRA) 33 Istanbul (IST) 34 Lisbon (LIS) 27 Lyon (LYS) 10 Madrid (MAD) 31 Manchester (MAN) 11 Palma Mallorca (PMI) 2 Prague (PRG) 26 Rome (FCO) 23 Zurich (ZRH) Aggregate Copyright*©*2013*FlightStats,*Inc.* 27*
  • 28. October(2013( European*Airports* OnHIme*Departures,*October*2013* Amsterdam*(AMS)* 79.48%* Athens*(ATH)* 86.96%* Barcelona*(BCN)* 82.26%* Berlin*(TXL)* 82.86%* Birmingham*(BHX)* 81.66%* Brussels*(BRU)* 81.40%* Copenhagen*(CPH)* 87.37%* Dusseldorf*(DUS)* 81.74%* Frankfurt*(FRA)* 84.07%* Geneva*(GVA)* 83.67%* Hamburg*(HAM)* 83.03%* Helsinki*(HEL)* Istanbul*(SAW)* 79.51%* Full*Page*Chart*Master* Istanbul*(IST)* 80.07%* 42.38%* Lisbon*(LIS)* 41.36%* London*(LGW)* 76.79%* London*(LHR)* 72.34%* Lyon*(LYS)* 69.74%* Madrid*(MAD)* 83.36%* Manchester*(MAN)* 59.90%* Moscow*(DME)* 62.19%* Moscow*(SVO)* 42.67%* Moscow*(VKO)* 40.43%* Munich*(MUC)* 85.33%* Oslo*(OSL)* 88.67%* Palma*Mallorca*(PMI)* 83.27%* Paris*(CDG)* 68.23%* Paris*(ORY)* 59.96%* Prague*(PRG)* 87.84%* Rome*(FCO)* 69.80%* Stockholm*(ARN)* 80.96%* Toulouse*(TLS)* 82.31%* Vienna*(VIE)* 87.29%* Warsaw*(WAW)* 86.29%* Zurich*(ZRH)* 0.00%* 78.55%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 28*
  • 29. October(2013( European*Airports* DeparIng*Flight*CancellaIons,*October*2013* Amsterdam*(AMS)* Athens*(ATH)* 0.86%* 0.26%* Barcelona*(BCN)* 0.49%* Berlin*(TXL)* 0.56%* Birmingham*(BHX)* 0.94%* Brussels*(BRU)* 1.00%* Copenhagen*(CPH)* 1.97%* Dusseldorf*(DUS)* 0.84%* Frankfurt*(FRA)* 0.52%* Geneva*(GVA)* 0.78%* Hamburg*(HAM)* Helsinki*(HEL)* Istanbul*(SAW)* Istanbul*(IST)* 1.25%* 0.40%* 0.31%* 0.24%* Lisbon*(LIS)* London*(LGW)* Full*Page*Chart*Master* 0.46%* 0.33%* London*(LHR)* 0.94%* Lyon*(LYS)* Madrid*(MAD)* 2.19%* 0.26%* Manchester*(MAN)* 0.50%* Moscow*(DME)* 4.06%* Moscow*(SVO)* 1.54%* Moscow*(VKO)* 2.74%* Munich*(MUC)* 0.80%* Oslo*(OSL)* Palma*Mallorca*(PMI)* 0.96%* 0.12%* Paris*(CDG)* 0.59%* Paris*(ORY)* Prague*(PRG)* 1.57%* 0.41%* Rome*(FCO)* 1.37%* Stockholm*(ARN)* 0.88%* Toulouse*(TLS)* Vienna*(VIE)* 1.58%* 0.44%* Warsaw*(WAW)* 1.05%* Zurich*(ZRH)* 0.00%* 0.63%* 0.50%* Copyright*©*2013*FlightStats,*Inc.* 1.00%* 1.50%* 2.00%* 2.50%* 3.00%* 3.50%* 4.00%* 4.50%* 29*
  • 30. October(2013( European*Airports* OnHIme*and*Delayed*Departures,*October*2013* Amsterdam*(AMS)* Athens*(ATH)* Barcelona*(BCN)* Berlin*(TXL)* Birmingham*(BHX)* Brussels*(BRU)* Copenhagen*(CPH)* Dusseldorf*(DUS)* Frankfurt*(FRA)* Geneva*(GVA)* Hamburg*(HAM)* Helsinki*(HEL)* Full*Page*Chart*Master* Istanbul*(SAW)* Istanbul*(IST)* Lisbon*(LIS)* London*(LGW)* London*(LHR)* Lyon*(LYS)* Madrid*(MAD)* Manchester*(MAN)* Moscow*(DME)* Moscow*(SVO)* Moscow*(VKO)* Munich*(MUC)* Oslo*(OSL)* Palma*Mallorca*(PMI)* Paris*(CDG)* Paris*(ORY)* Prague*(PRG)* Rome*(FCO)* Stockholm*(ARN)* Toulouse*(TLS)* Vienna*(VIE)* Warsaw*(WAW)* Zurich*(ZRH)* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 30*
  • 31. October(2013( Asian Region Summary*of*Monthly*Results* The*average*onHIme*performance*raIng*among*the*Asian*airlines*was*75.74%,*up*from* 73.65%*last*month.*(XM1)*JHAir*was*ranked*number*one*among*Asian*airlines*with*an*onH Ime*performance*of*93.91%,*leading*the*major*carriers*was*(JL)*Japan*Airlines*with*an*onH Ime*performance*of*90.51%.**Major*Chinese*carriers,*(CA)*Air*China,*(MU)*China*Eastern,* (CZ)*China*Southern,*and*(HU)*Hainan*Airlines*all*conInued*to*improve*their*onHIme* performance*raIngs*in*October.** The*onHIme*departure*performance*of*Asian*airports*increased*from*58.55%*to*61.78%.** (ITM)*Osaka*InternaIonal*Airport*remained*the*leading*Asian*airport*with*an*onHIme* performance*raIng*of*94.90%.**(PEK)*Beijing*and*(CAN)*Guangzhou*improved*their*onHIme* departure*raIngs*in*October.**CancelaIons*for*the*group*were*down*from*2.25%*in* September*to*1.84%*in*October.**While*Asian*airports*onHIme*performance*conInued*to* increase,*only*12*of*the*top*50*airports*reviewed*had*onHIme*departure*performance*rates* below*50%.* Please*see*the*following*pages*of*this*report*for*a*complete*inHdepth*review.** Note:*The*arrival*status*coverage*threshold*for*the*Asian*Airlines*group*was*set*at*80%.*For*the*Asian*Airport*group*the*departure* status*threshold*was*also*set*to*65%.*For*both*groups*the*coverage*was*typically*well*above*80%.** Copyright*©*2013*FlightStats,*Inc.* * 31*
  • 32. October(2013( Asian Airlines OnHIme*Arrival,*Delay*and*CancellaIon*Data,*October*2013* Rank Airline Sample Size On-time Late Very Late Excessive (15-29 min) (30-44 min) (45+ min) Cancelled Diverted 2 (BX) Air Busan 2,053 93.68% 4.05% 1.28% 0.99% 1.41% 0.00% 24 (CA) Air China 32,508 75.89% 9.82% 4.75% 9.54% 1.35% 0.01% 34 (AI) Air India 11,413 65.45% 14.81% 8.04% 11.69% 0.64% 0.00% 27 (AK) Airasia 12,606 72.74% 14.58% 6.04% 6.64% 1.27% 0.00% 10 (NH) ANA 20,916 88.93% 7.13% 2.03% 1.90% 1.00% 0.00% 7,292 91.32% 6.42% 1.50% 0.76% 1.26% 0.00% 18 (OZ) Asiana 3 (EH) ANA Wings 9,796 80.61% 11.98% 3.65% 3.63% 0.46% 0.13% 15 (PG) Bangkok Airways 4,191 81.70% 11.55% 3.47% 3.28% 0.41% 0.00% 26 (JD) Beijing Capital 5,676 73.27% 10.14% 6.04% 10.46% 0.48% 0.09% 19 (CX) Cathay Pacific 8,679 80.14% 9.77% 3.88% 6.00% 0.71% 0.21% 29 (CI) China Airlines 5,420 70.71% 17.83% 6.05% 5.37% 0.33% 0.04% 32 (MU) China Eastern 49,648 68.71% 12.67% 6.55% 12.06% 4.47% 0.01% 23 (CZ) China Southern 47,638 76.44% 10.21% 5.04% 8.27% 2.07% 0.05% 41 (KN) China United 4,368 46.44% 16.19% 12.50% 24.82% 6.39% 0.05% 39 (PN) China West Air 2,166 51.69% 14.48% 10.30% 23.48% 0.51% 0.05% 21 (BR) EVA Airways 4,286 77.56% 11.41% 3.73% 7.30% 0.61% 0.00% 28 (G8) GoAir 3,352 71.82% 16.15% 5.84% 6.18% 3.01% 0.00% 16,483 66.20% 13.43% 7.26% 13.08% 0.53% 0.04% 3,569 91.09% 6.40% 1.11% 1.39% 1.54% 0.00% 4,694 70.48% 14.49% 5.87% 9.16% 0.64% 0.00% 13,616 87.54% 7.79% 2.34% 2.32% 0.07% 0.00% 5,026 61.39% 13.61% 8.69% 16.30% 0.90% 0.00% 1 (XM1) J-Air 4,884 93.91% 4.32% 1.00% 0.75% 1.47% 0.02% 4 (JC) JAL Express 6,664 91.20% 6.56% 1.45% 0.79% 1.62% 0.00% 33 (HU) Hainan Airlines 5 (HD) Hokkaido 31 (KA) Hong Kong Dragon 12 (6E) IndiGo 36 (QZ) Indonesia AirAsia 7 (3X) Japan Air Commuter 4,951 90.13% 5.72% 2.59% 1.56% 8.14% 0.00% 10,824 90.51% 5.64% 1.43% 2.37% 1.25% 0.05% 2,355 89.10% 7.09% 1.91% 1.91% 4.20% 0.00% 13 (9W) Jet Airways 8,454 84.91% 8.83% 3.32% 2.90% 0.45% 0.05% 11 (S2) JetKonnect 7,974 88.25% 5.99% 2.46% 3.30% 1.45% 0.00% 13,297 83.45% 11.09% 2.87% 2.59% 0.50% 0.00% 3,813 74.62% 11.65% 4.65% 9.09% 0.71% 0.00% 30 (MH) Malaysia Airlines 15,269 70.64% 14.68% 6.32% 8.36% 1.47% 0.00% 38 (PR) Philippine Airlines 2,876 60.24% 15.39% 7.75% 16.55% 1.70% 0.07% 37 (FM) Shanghai Airlines 8,304 61.26% 13.30% 8.24% 17.19% 4.01% 0.01% 16 (SQ) Singapore Airlines 7,701 81.03% 11.41% 3.64% 3.91% 0.79% 0.00% 17 (BC) Skymark Airlines 4,272 81.01% 13.29% 3.29% 2.42% 2.39% 0.00% 22 (SG) SpiceJet 6 (JL) Japan Airlines 8 (NU) Japan Transocean 14 (KE) Korean Air Lines 25 (8L) Lucky Air Co 3,778 76.56% 8.33% 4.70% 10.41% 8.21% 0.00% 9 (FD) Thai AirAsia 6,271 89.00% 5.97% 2.50% 2.52% 0.67% 0.00% 20 (TG) Thai Airways 8,286 79.49% 14.01% 4.14% 2.36% 0.27% 0.00% 35 (GS) Tianjin Airlines 10,804 64.64% 13.23% 6.25% 15.85% 0.81% 0.02% 40 (MF) Xiamen 14,846 50.18% 17.01% 10.54% 22.27% 3.70% 0.00% 421,019 75.74% 11.10% 4.99% 8.15% 1.87% 0.02% Aggregate Copyright*©*2013*FlightStats,*Inc.* 32*
  • 33. October(2013( Asian*Airlines* OnHIme*Arrivals,*October*2013* (BX)*Air*Busan* (CA)*Air*China* (AI)*Air*India* (AK)*Airasia* (NH)*ANA* (EH)*ANA*Wings* (OZ)*Asiana* (PG)*Bangkok*Airways* (JD)*Beijing*Capital* (CX)*Cathay*Pacific* (CI)*China*Airlines* (MU)*China*Eastern* (CZ)*China*Southern* (KN)*China*United* (PN)*China*West*Air* (BR)*EVA*Airways* (G8)*GoAir* (HU)*Hainan*Airlines* (HD)*Hokkaido* (KA)*Hong*Kong*Dragon* (6E)*IndiGo* (QZ)*Indonesia*AirAsia* (XM1)*JHAir* (JC)*JAL*Express* (3X)*Japan*Air*Commuter* (JL)*Japan*Airlines* (NU)*Japan*Transocean* (9W)*Jet*Airways* (S2)*JetKonnect* (KE)*Korean*Air*Lines* (8L)*Lucky*Air*Co* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (FM)*Shanghai*Airlines* (SQ)*Singapore*Airlines* (BC)*Skymark*Airlines* (SG)*SpiceJet* (FD)*Thai*AirAsia* (TG)*Thai*Airways* (GS)*Tianjin*Airlines* (MF)*Xiamen* 93.68%* 75.89%* 65.45%* 72.74%* 88.93%* 91.32%* 80.61%* 81.70%* 73.27%* 80.14%* 70.71%* 68.71%* 76.44%* 46.44%* Full*Page*Chart*Master* 51.69%* 77.56%* 71.82%* 66.20%* 91.09%* 70.48%* 87.54%* 61.39%* 93.91%* 91.20%* 90.13%* 90.51%* 89.10%* 84.91%* 88.25%* 83.45%* 74.62%* 70.64%* 60.24%* 61.26%* 81.03%* 81.01%* 76.56%* 89.00%* 79.49%* 64.64%* 50.18%* 0.00%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 33*
  • 34. October(2013( Asian*Airlines* Flight*CancellaIons,*October*2013* (BX)*Air*Busan* (CA)*Air*China* (AI)*Air*India* (AK)*Airasia* (NH)*ANA* (EH)*ANA*Wings* (OZ)*Asiana* (PG)*Bangkok*Airways* (JD)*Beijing*Capital* (CX)*Cathay*Pacific* (CI)*China*Airlines* (MU)*China*Eastern* (CZ)*China*Southern* (KN)*China*United* (PN)*China*West*Air* (BR)*EVA*Airways* (G8)*GoAir* (HU)*Hainan*Airlines* (HD)*Hokkaido* (KA)*Hong*Kong*Dragon* (6E)*IndiGo* (QZ)*Indonesia*AirAsia* (XM1)*JHAir* (JC)*JAL*Express* (3X)*Japan*Air*Commuter* (JL)*Japan*Airlines* (NU)*Japan*Transocean* (9W)*Jet*Airways* (S2)*JetKonnect* (KE)*Korean*Air*Lines* (8L)*Lucky*Air*Co* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (FM)*Shanghai*Airlines* (SQ)*Singapore*Airlines* (BC)*Skymark*Airlines* (SG)*SpiceJet* (FD)*Thai*AirAsia* (TG)*Thai*Airways* (GS)*Tianjin*Airlines* (MF)*Xiamen* 1.41%* 1.35%* 0.64%* 1.27%* 1.00%* 1.26%* 0.46%* 0.41%* 0.48%* 0.71%* 0.33%* 4.47%* 2.07%* 6.39%* Full*Page*Chart*Master* 0.51%* 0.61%* 3.01%* 0.53%* 1.54%* 0.64%* 0.07%* 0.90%* 1.47%* 1.62%* 0.00%* 8.14%* 1.25%* 4.20%* 0.45%* 1.45%* 0.50%* 0.71%* 1.47%* 1.70%* 4.01%* 0.79%* 2.39%* 8.21%* 0.67%* 0.27%* 0.81%* 3.70%* 1.00%* Copyright*©*2013*FlightStats,*Inc.* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%* 8.00%* 9.00%* 34*
  • 35. October(2013( Asian*Airlines* OnHIme*and*Delayed*Flights,*October*2013* (BX)*Air*Busan* (CA)*Air*China* (AI)*Air*India* (AK)*Airasia* (NH)*ANA* (EH)*ANA*Wings* (OZ)*Asiana* (PG)*Bangkok*Airways* (JD)*Beijing*Capital* (CX)*Cathay*Pacific* (CI)*China*Airlines* (MU)*China*Eastern* (CZ)*China*Southern* (KN)*China*United* (PN)*China*West*Air* (BR)*EVA*Airways* (G8)*GoAir* (HU)*Hainan*Airlines* (HD)*Hokkaido* (KA)*Hong*Kong*Dragon* (6E)*IndiGo* (QZ)*Indonesia*AirAsia* (XM1)*JHAir* (JC)*JAL*Express* (3X)*Japan*Air*Commuter* (JL)*Japan*Airlines* (NU)*Japan*Transocean* (9W)*Jet*Airways* (S2)*JetKonnect* (KE)*Korean*Air*Lines* (8L)*Lucky*Air*Co* (MH)*Malaysia*Airlines* (PR)*Philippine*Airlines* (FM)*Shanghai*Airlines* (SQ)*Singapore*Airlines* (BC)*Skymark*Airlines* (SG)*SpiceJet* (FD)*Thai*AirAsia* (TG)*Thai*Airways* (GS)*Tianjin*Airlines* (MF)*Xiamen* Full*Page*Chart*Master* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 35*
  • 36. October(2013( Asian Airports OnHIme*Departure,*Delay*and*CancellaIon*Data,*October*2013* Rank Airport 31 Beijing (PEK) 19 Changsha (CSX) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 23,278 38.25% 34.60% 14.28% 12.86% 1.69% 0.02% 5,718 59.24% 18.43% 8.35% 13.94% 1.40% 0.04% 10,298 47.67% 23.98% 9.01% 19.32% 0.58% 0.03% 24 Chongqing (CKG) 8,259 48.11% 24.18% 10.19% 17.49% 1.24% 0.04% 16 Dalian (DLC) 4,281 62.34% 16.11% 7.66% 13.86% 1.57% 0.02% 11,860 84.10% 6.17% 3.39% 6.33% 1.26% 0.01% 7,096 90.20% 7.12% 1.59% 1.10% 1.38% 0.00% 14,460 33.33% 36.30% 13.37% 16.93% 1.45% 0.07% 20 Haikou (HAK) 3,320 58.72% 19.27% 9.42% 12.57% 1.51% 0.03% 34 Hangzhou (HGH) 7,706 35.13% 22.44% 13.48% 28.89% 2.85% 0.05% 14,038 72.39% 14.27% 5.39% 7.93% 0.98% 0.02% 5,073 89.28% 7.67% 1.59% 1.45% 1.06% 0.00% 11,233 56.66% 23.37% 8.34% 11.64% 4.91% 0.00% 2 Nagoya (NGO) 3,476 94.08% 3.66% 0.70% 1.57% 0.89% 0.00% 32 Nanking (NKG) 5,332 36.84% 22.61% 13.67% 26.83% 2.21% 0.04% 11 Okinawa (OKA) 4,282 83.07% 10.76% 3.00% 3.17% 3.60% 0.00% 1 Osaka (ITM) 5,955 94.90% 3.15% 1.18% 0.75% 1.49% 0.02% 5 Osaka (KIX) 4,841 91.31% 4.53% 1.52% 2.64% 0.68% 0.00% 21 Qingdao (TAO) 5,717 57.06% 19.48% 9.82% 13.57% 2.40% 0.07% 26 Sanya (SYX) 3,275 44.62% 26.53% 11.71% 17.11% 1.47% 0.03% 6,271 93.21% 4.83% 0.90% 1.05% 1.32% 0.00% 5,879 82.30% 15.49% 1.37% 0.84% 0.85% 0.00% 14 Seoul (ICN) 10,385 72.78% 17.67% 5.05% 4.49% 0.27% 0.01% 30 Shanghai (PVG) 13,703 39.20% 31.35% 13.10% 16.27% 2.47% 0.08% 33 Shanghai (SHA) 10,710 36.68% 25.06% 12.69% 25.55% 2.81% 0.01% 28 Shenzhen (SZX) 10,045 40.16% 28.76% 11.89% 19.14% 2.46% 0.05% 13 Singapore (SIN) 8,342 80.32% 12.09% 3.76% 3.82% 5.93% 0.00% 10 Taipei (TPE) 7,336 84.04% 8.48% 2.78% 4.70% 1.61% 0.00% 4 Tokyo (HND) 18,710 92.52% 5.48% 1.05% 0.93% 1.51% 0.02% 8 Tokyo (NRT) 8,341 85.09% 6.64% 2.44% 5.80% 0.94% 0.02% 23 Urumqi (URC) 5,844 51.37% 24.30% 8.69% 15.61% 0.70% 0.03% 17 Wuhan (WUH) 6,087 61.03% 17.69% 7.55% 13.69% 2.32% 0.03% 27 Xiamen (XMN) 6,987 44.58% 16.14% 11.61% 27.63% 2.88% 0.04% 10,003 60.25% 23.23% 7.06% 9.44% 1.39% 0.03% 5,389 40.06% 24.45% 13.67% 21.72% 1.43% 0.09% 293,530 61.78% 18.96% 7.69% 11.54% 1.84% 0.03% 25 Chengdu (CTU) 9 Delhi (DEL) 6 Fukuoka (FUK) 35 Guangzhou (CAN) 15 Hong Kong (HKG) 7 Jeju (CJU) 22 Kunming (KMG) 3 Sapporo (CTS) 12 Seoul (GMP) 18 Xian (XIY) 29 Zhengzhou (CGO) Aggregate Copyright*©*2013*FlightStats,*Inc.* 36*
  • 37. October(2013( Asian*Airports* OnHIme*Departures,*October*2013* Beijing*(PEK)* 38.25%* Changsha*(CSX)* 59.24%* Chengdu*(CTU)* 47.67%* Chongqing*(CKG)* 48.11%* Dalian*(DLC)* 62.34%* Delhi*(DEL)* 84.10%* Fukuoka*(FUK)* 90.20%* Guangzhou*(CAN)* 33.33%* Haikou*(HAK)* 58.72%* Hangzhou*(HGH)* 35.13%* Hong*Kong*(HKG)* Jeju*(CJU)* Kunming*(KMG)* 72.39%* 89.28%* Full*Page*Chart*Master* 56.66%* Nagoya*(NGO)* 94.08%* Nanking*(NKG)* 36.84%* Okinawa*(OKA)* 83.07%* Osaka*(ITM)* 94.90%* Osaka*(KIX)* 91.31%* Qingdao*(TAO)* 57.06%* Sanya*(SYX)* 44.62%* Sapporo*(CTS)* 93.21%* Seoul*(GMP)* 82.30%* Seoul*(ICN)* 72.78%* Shanghai*(PVG)* 39.20%* Shanghai*(SHA)* 36.68%* Shenzhen*(SZX)* 40.16%* Singapore*(SIN)* 80.32%* Taipei*(TPE)* 84.04%* Tokyo*(HND)* 92.52%* Tokyo*(NRT)* 85.09%* Urumqi*(URC)* 51.37%* Wuhan*(WUH)* 61.03%* Xiamen*(XMN)* 44.58%* Xian*(XIY)* 60.25%* Zhengzhou*(CGO)* 0.00%* 40.06%* 10.00%* 20.00%* 30.00%* 40.00%* 50.00%* 60.00%* 70.00%* 80.00%* 90.00%* 100.00%* Copyright*©*2013*FlightStats,*Inc.* 37*
  • 38. October(2013( Asian*Airports* DeparIng*Flight*CancellaIons,*October*2013* Beijing*(PEK)* 1.69%* Changsha*(CSX)* Chengdu*(CTU)* 1.40%* 0.58%* Chongqing*(CKG)* 1.24%* Dalian*(DLC)* 1.57%* Delhi*(DEL)* 1.26%* Fukuoka*(FUK)* 1.38%* Guangzhou*(CAN)* 1.45%* Haikou*(HAK)* 1.51%* Hangzhou*(HGH)* 2.85%* Hong*Kong*(HKG)* 0.98%* Jeju*(CJU)* 1.06%* Full*Page*Chart*Master* Kunming*(KMG)* Nagoya*(NGO)* 0.89%* Nanking*(NKG)* 2.21%* Okinawa*(OKA)* 3.60%* Osaka*(ITM)* Osaka*(KIX)* 1.49%* 0.68%* Qingdao*(TAO)* 2.40%* Sanya*(SYX)* 1.47%* Sapporo*(CTS)* 1.32%* Seoul*(GMP)* Seoul*(ICN)* 4.91%* 0.85%* 0.27%* Shanghai*(PVG)* 2.47%* Shanghai*(SHA)* 2.81%* Shenzhen*(SZX)* 2.46%* Singapore*(SIN)* 5.93%* Taipei*(TPE)* 1.61%* Tokyo*(HND)* Tokyo*(NRT)* Urumqi*(URC)* 1.51%* 0.94%* 0.70%* Wuhan*(WUH)* 2.32%* Xiamen*(XMN)* 2.88%* Xian*(XIY)* 1.39%* Zhengzhou*(CGO)* 1.43%* 0.00%* 1.00%* Copyright*©*2013*FlightStats,*Inc.* 2.00%* 3.00%* 4.00%* 5.00%* 6.00%* 7.00%* 38*
  • 39. October(2013( Asian*Airports* OnHIme*and*Delayed*Departures,*October*2013* Beijing*(PEK)* Changsha*(CSX)* Chengdu*(CTU)* Chongqing*(CKG)* Dalian*(DLC)* Delhi*(DEL)* Fukuoka*(FUK)* Guangzhou*(CAN)* Haikou*(HAK)* Hangzhou*(HGH)* Hong*Kong*(HKG)* Jeju*(CJU)* Full*Page*Chart*Master* Kunming*(KMG)* Nagoya*(NGO)* Nanking*(NKG)* Okinawa*(OKA)* Osaka*(ITM)* Osaka*(KIX)* Qingdao*(TAO)* Sanya*(SYX)* Sapporo*(CTS)* Seoul*(GMP)* Seoul*(ICN)* Shanghai*(PVG)* Shanghai*(SHA)* Shenzhen*(SZX)* Singapore*(SIN)* Taipei*(TPE)* Tokyo*(HND)* Tokyo*(NRT)* Urumqi*(URC)* Wuhan*(WUH)* Xiamen*(XMN)* Xian*(XIY)* Zhengzhou*(CGO)* 0%* OnHTime* 10%* 20%* Late*(15H29*min)* Copyright*©*2013*FlightStats,*Inc.* 30%* 40%* 50%* Very*Late*(30H44*min)* 60%* 70%* 80%* Excessive*(45+*min)* 90%* 100%* Diverted* 39*
  • 40. October(2013( Top 10 Lists Airline*OnHIme*Arrival*Performance*by*Region* Major*InternaIonal*Airlines* North*American*Airlines* Rank( Rank( Airline( On4Time( North(American(Airlines( On4Time( 1 (OS) Austrian Airlines 91.31% 1 (HA) Hawaiian 94.87% 2 (AY) Finnair 91.05% 2 (G4) Allegiant 91.13% 3 (DL) Delta 90.54% 3 (3M) Silver 90.59% 4 (JL) Japan Airlines 90.51% 4 (DL) Delta 90.54% 5 (GF) Gulf Air 89.14% 5 (QX) Horizon 90.43% 6 (SK) SAS 88.99% 6 (9E) Pinnacle 89.54% 7 (NH) ANA 88.93% 7 (VX) Virgin America 88.86% 8 (IB) Iberia 88.44% 8 (CP) Compass 88.73% 9 (US) US Airways 87.87% 9 (AS) Alaska 88.60% 10 (UX) Air Europa 87.49% European*Airlines* Rank( European(Airlines( 10 (QK) Jazz 88.13% Asian*Airlines* On4Time( Rank( Asian(Airlines( On4Time( 1 (TF) Malmo Aviation 97.45% 1 (XM1) J-Air 93.91% 2 (ZN) NAYSA 95.11% 2 (BX) Air Busan 93.68% 3 (I2) Iberia Express 93.97% 3 (EH) ANA Wings 91.32% 4 (KF) Blue1 92.90% 4 (JC) JAL Express 91.20% 5 (CT) Air One CityLiner 92.80% 5 (HD) Hokkaido 91.09% 6 (BT) airBaltic 92.10% 6 (JL) Japan Airlines 90.51% 7 (OA) Olympic Air 91.91% 7 (3X) Japan Air Commuter 90.13% 8 (DY) Norwegian Air Shuttle 91.84% 8 (NU) Japan Transocean 89.10% 9 (OS) Austrian Airlines 91.31% 9 (FD) Thai AirAsia 89.00% 10 (WA) KLM Cityhopper 91.08% Copyright*©*2013*FlightStats,*Inc.* 10 (NH) ANA 88.93% 40*
  • 41. October(2013( Top 10 Lists Airport*OnHIme*Departure*Performance*by*Regions* Major*InternaIonal*Airports* Rank( Airport( On4Time( North*American*Airports* Rank( Airport( On4Time( 1 Tokyo (HND) 92.52% 1 Honolulu (HNL) 93.73% 2 Seattle (SEA) 89.68% 2 Montreal (YUL) 91.32% 3 Detroit (DTW) 89.38% 3 Salt Lake City (SLC) 91.03% 4 Minneapolis (MSP) 89.38% 4 Washington (DCA) 90.20% 5 Toronto (YYZ) 88.93% 5 Vancouver (YVR) 90.00% 6 Boston (BOS) 88.12% 6 Seattle (SEA) 89.68% 7 Atlanta (ATL) 87.74% 7 Detroit (DTW) 89.38% 8 Miami (MIA) 87.57% 8 Minneapolis (MSP) 89.38% 9 Charlotte (CLT) 87.07% 9 Toronto (YYZ) 88.93% 10 New York (JFK) 86.64% 10 Portland (PDX) 88.73% European*Airports* Rank( Airport( Asian*Airports* On4Time( Rank( Airport( On4Time( 1 Oslo (OSL) 88.67% 1 Osaka (ITM) 94.90% 2 Prague (PRG) 87.84% 2 Nagoya (NGO) 94.08% 3 Copenhagen (CPH) 87.37% 3 Sapporo (CTS) 93.21% 4 Vienna (VIE) 87.29% 4 Tokyo (HND) 92.52% 5 Athens (ATH) 86.96% 5 Osaka (KIX) 91.31% 6 Warsaw (WAW) 86.29% 6 Fukuoka (FUK) 90.20% 7 Munich (MUC) 85.33% 7 Jeju (CJU) 89.28% 8 Frankfurt (FRA) 84.07% 8 Tokyo (NRT) 85.09% 9 Geneva (GVA) 83.67% 9 Delhi (DEL) 84.10% 10 Madrid (MAD) 83.36% 10 Taipei (TPE) 84.04% Copyright*©*2013*FlightStats,*Inc.* 41*
  • 42. October(2013( Appendix DefiniIons*of*Delays* The*following*terms*are*used*to*describe*and*categorize*the*magnitude*of*flight*delays:* !  On4=me(–*A*flight*is*considered*onHIme*if*it*arrives*or*departs*at*the*gate*less*than*15*minutes* arer*the*scheduled*gate*Ime.* !  Late(–*A*flight*is*classified*as*late*if*it*arrives*or*departs*at*the*gate*delayed*from*15*to*29* minutes*arer*scheduled*gate*Ime.* !  Very(Late(–*Very*late*includes*flights*that*arrive*or*depart*at*the*gate*from*30*to*44*minutes* arer*the*scheduled*gate*Ime.* !  Excessive*–*Excessive*includes*flights*that*arrive*or*depart*at*the*gate*45*minutes*or*more* arer*the*scheduled*gate*Ime.* Sample*Size,*CancellaIons,*and*Flight*CompleIons* !  Sample(Size(–*Sample*size*data*is*a*count*of*the*number*of*flights*for*which*FlightStats*was* able*to*capture*gate*departure,*arrival*or*cancellaIon*data.* !  On4=me(&(Delay(Calcula=ons(–**The*calculaIon*of*onHIme*and*delayed*flight*percentages* include*only*those*flights*that*were*completed*and*for*which*FlightStats*was*able*to*collect* final*status*(represented*by*Sample*Size).*Cancelled*flights*are*not*included*in*the*delay* calculaIons*by*subtracIng*the*number*of*cancellaIons*from*Sample*Size*before*calculaIng* onHIme*percentage.* !  Cancella=on(–*For*the*purposes*of*calculaIng*cancelaIon*percentages*the*number*of* cancelled*flights*is*divided*by*the*Sample*Size.** Carrier*SelecIon*Criteria* Carrier*flight*performance*is*assessed*only*for*airlines*where*FlightStats*can*accurately*determine* the*flight*status*gate*data*on*a*significant*percentage*of*the*scheduled*passenger*flights*(no* charter*or*unscheduled*passenger*flights,*or*cargo*flights*are*considered).*Typically*80%*coverage* is*needed*to*for*a*carrier*to*be*included*in*the*analysis*with*coverage*oren*in*the*upper*90%* range.** Airport*SelecIon*Criteria* Performance*is*assessed*only*for*airports*where*FlightStats*can*accurately*determine*the*outcome* of*a*significant*porIon*of*an*airport's*departures*of*scheduled*passenger*flights*(no*charter*or* unscheduled*passenger*flights,*or*cargo*flights*are*considered).*Typically*80H90%*coverage*is* needed*for*an*airport*to*be*included*in*the*analysis*with*coverage*oren*in*the*upper*90%*range.* However,*in*Europe*and*Asia*the*coverage*threshold*was*set*lower*to*include*a*couple*of*key* airports*in*the*analysis.** Copyright*©*2013*FlightStats,*Inc.* 42*