FlightStats June 2011 On-time Performance Report

Airline and Airport On-Time Performance June 2011 ReportTuesday, July 5, 2011

North American Airlines North American airlines cancellations tapered off a bit but remained high at the end of a Spring that featured heavy thunderstorms and tornado activity. - The top 40 North American airlines canceled 16,267 flights in June, down from 18,690 in May and 17,000 in April. - American Eagle accounted for over 1,941 of those cancellations. - On-time arrival performance for the remaining operated flights by these carriers was 75.63%, comparable to May’s 75.86% and up from 73.76% in April. 2Tuesday, July 5, 2011

North American Top Performing Airlines in June Airline On-Time Arrival Performance % Hawaiian Airlines 92.60% Alaska Airlines 90.64% Horizon Air 88.76% Grant Aviation 84.01% Porter Airlines 83.70% Mesa Airlines 82.08% Westjet 82.07% Mesaba Aviation 80.83% Pinnacle Airlines 80.52% Airtran Airways 80.38% 3Tuesday, July 5, 2011

How North American Major Airlines Compared In June Airline On-Time Arrival Performance % Overall Rank Alaska Airlines 90.64% 2 Delta Airlines 77.88% 16 American Airlines 77.39% 17 United Airlines 75.71% 21 Continental Airlines 75.52% 23 US Airways 73.67% 29 Jet Blue 73.39% 30 Southwest Airlines* 71.14% 33 Air Canada 63.87% 42 *Source for Southwest Airlines arrival data is the US FAA. Southwest disputes the accuracy of this data 4Tuesday, July 5, 2011

European Airlines: Top On-Time Performance SAS and KLM joined low-cost and regional carriers in the top ten in June Airline On-Time Arrival Performance NAYSA % 91.98% Germanwings 90.32% Tarom 90.00% Wideroe’s 89.80% KLM Cityhopper 89.19% SAS 89.18% Air One 88.71% Norwegian Air Shuttle 88.35% Flybe 88.31% KLM 86.69% 5Tuesday, July 5, 2011

Asian Airlines: Top On-Time Arrival Performance Japan Airlines and its subsidiaries - J-Air, Japan Transocean nd JAL Express nearly monopolized the top five on-time performance positions in June, with all four airlines exceeding 90% on-time arrival percentage. Rival ANA took the second position. The average on-time performance rating among the 21 airlines we analyzed for this report was 78.30%, down slightly from 79.24% in May and up from 76.75% in April Airline On-Time Arrival Performance % J-Air 95.15% ANA 93.31% Japan Transocean 92.78% JAL Express 92.30% JAL 91.92% Note: Our coverage of Asian carriers is limited due to a lack of available data sources. We listed only those carriers for which we have statistically significant gate departure and arrival information. If you don’t see your airline listed here or would like to see a more complete representation of your data, please contact meara@flightstats.com to arrange for a data exchange. 6Tuesday, July 5, 2011

Top 50 World Airports: June 2011 Departure Performance Tokyo’s Haneda Airport continued to perform exceptionally well in June with over 95% of its departures leaving on time. Three North American airports - Seattle-Tacoma International, Minneapolis/St.Paul and Detroit reached the top 10. The average on-tim performance among the top 50 airports in June dropped to 68.49%, down from 72.09% in May and from 71.57% in April. Airport On-Time Departure Performance HND Tokyo, JP % 95.26% BKK Bangkok, TH 89.73% STN London, GB 86.93% SEA Seatte, WA 85.89% NRT Tokyo, JP 84.61% MSP Minneapolis, MN 82.04% KUL Kuala Lumpur, MY 82.02% TPE Taipei, TW 81.52% CGK Jakarta, ID 81.38% DTW Detroit, MI 80.62% 7Tuesday, July 5, 2011

North American Airports: June 2011 Departure Performance Scorecard Salt Lake City (SLC) had the best on-time performance for a second month in a row at 86.96%. The three largest Pacific Northwest airports - Seattle (SEA), Portland (PDX) and Vancouver (YVR) were close behind. The average on-time performance for the group in June was 72.48%, down from 73.95% in May and from 72.74% in April. Airport On-Time Departure Performance % SLC Salt Lake City, UT 96.96% SEA Seattle, WA 85.89% PDX Portland, OR 85.56% YVR Vancouver, BC, CA 83.59% MSP Minneapolis, MN 82.04% OAK oakland, CA 81.77% DTW Detroit, MI 80.62% CLE Cleveland, OH 80.60% TPA Tampa Bay, FL 80.56% MEM Memphis, TN 80.16% 8Tuesday, July 5, 2011

North American Airports with Low Departure Performance Major hubs in New York, Boston, Chicago and Miami struggled during the month, turning in the lowest on-time departures in June Airport On-Time Departure Performance % LGA New York, NY 66.67% JFK New York, NY 62.12% ORD Chicago, IL 57.27% DFW Dallas, TX 56.85% MIA Miami, FL 51.09% 9Tuesday, July 5, 2011

About FlightStats On-Time Performance Reports These on-time performance reports for worldwide carriers and airports are generated from FlightStats Analytics. We track the performance of over 150,000 flights per day, archive the data for analysis and publication, and provide real time flight status to millions of travelers world wide each day. In contrast to the US Bureau of Transportation Statistics (BTS) on on-time performance which are filed with the BTS by the largest US airlines, we gather it ourselves in real time and archive the data for analysis and reporting. This enables us to cover a larger list of airlines and airports and to issue reports within a few days of the end of the reporting month. • BTS reports only on US airlines and airports. FlightStats gathers data world-wide • BTS airline performance reports are based upon data reported by 19 US airlines, 18 of which constitute 1% or more of total domestic scheduled-service passenger revenues. FlightStats reports cover 45 US airlines and are based upon data gather in real time from a variety of sources including the US FAA, airlines reservation systems, direct feeds from airlines and airports. • BTS US airport performance reports are based upon information provided by the 32 U.S. airports that account for at least 1 percent of the nations total domestic scheduled-service passenger enplanements. FlightStats equivalent reports are based upon archived real-time data covering the top 40 (i.e. busiest) North American airports. • Both BTS and FlightStats reports include information on the percentage of flights that arrived on time, were cancelled, were diverted. FlightStats breaks down the delays into 3 categories - late (15-29 minutes late at the gate), very late (30-44 minutes), and excessive (> 44 minutes). BTS simply reports that a flight is late (15 minutes or more). • FlightStats has more current data based upon real-time reporting. BTS data is published approximately 5 weeks after the close of a month as it relies on the airlines to file historical reports. • BTS also reports on baggage issues, passenger numbers, customer complaints and the causes of flight delays. FlightStats does not. 10Tuesday, July 5, 2011

FlightStats On-time Performance Awards Winners go to opsawards.flightstats.com for details 11Tuesday, July 5, 2011

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FlightStats June 2011 On-time Performance Report

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