5 Customer Loyalty Program Upgrades You Can Implement Today

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While getting a customer to come in to your storefront for the first time is a considerable uphill battle in itself, a more crucial fight is the challenge to turn those that do wander into your small business to come back.

Our newest guide gives you some ways to turn a common rewards program into one that generates more revenue and turns one-off customers into valuable repeat purchasers.

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5 Customer Loyalty Program Upgrades You Can Implement Today

  1. 1. 5Customer LoyaltyProgram UpgradesYouCan ImplementToday Turnone-offcustomersintovaluable repeatpurchaserswithareward program thatgoesbeyondthe typical“buy5getonefree.”
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  5. 5. Getcustomersontheirway tomorepurchaseswithsome starterpoints. 01 REWARD UPGRADE
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  8. 8. Createurgencywithtime sensitivepromotions. 02 REWARD UPGRADE
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  10. 10. Populatecustomeremails, phonenumbers,birthdays,etc. 03 REWARD UPGRADE
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  13. 13. Betimely,personal,and shareyourexpertisewhen communicatingwith customers. 04 REWARD UPGRADE
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  16. 16. Don’tforgettoampup thecustomerserviceand personalrelationships. 05 REWARD UPGRADE
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  19. 19. Now it’stimetowatch yournew customers becomefrequent regulars. 20
  20. 20. Wantafreedemofrom FiveStars? Visithttp://fivesta.rs/demoFIVESTARS CustomerEngagementToolkit •Segmentedcustomergroups •Textandemailcampaigns •Socialmediaintegration FiveStarsCard •Simpletechnologythateveryonecanuse •Impossibletolose,basedonphone# •Overamillioncardholders Point-of-Sale RelationshipManager •CustomerinforightonthePOS •Neverslow downtheline •Builtinfraudcontrol FiveStarsCustomerLoyalty Wetakecareofeverything. 22
  21. 21. Wantmoredetailonhow toapplythistoyour specificbusiness?FindmeonTwitterorGoogle+! AngelaRodriguez CustomerLoyaltyConsultant blog.fivestars.com @FiveStarsCard Ifyouwouldliketolearnmorewaysto improveyourcustomerserviceandretain moreloyalcustomersatyoursmall business,headtotheblog! blog.fivestars.com 21

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