Industry average – 33% of operating costs go towards payroll – 1/3 of your revenue. Add to this cost the cost of replacing a team member…adds up to 200% of the cost of that positions payroll when replacing a position. What are the costs involved? Lost productivity, recruiting (advertising, employee referral costs), training costs, new hire costs, lost sales costs. $20,000 position = $40,000 replacement cost! This doesn’t include loss of moral, changing of team dynamics or other intangible impacts on your business. Think about your team – they have direct contact with your members and prospects on a daily basis – how would it impact your facility to lose those team member who have relationships with your members?
Vision slide is next – intro here into talking about vision for the team to follow with you as their leader
So what, then, is Leadership??
Elevate your Fitness Business The Importance of Staff (Team) Development