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Infographic: The Benefits of E-Billing
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Infographic: The Benefits of E-Billing

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By incorporating paperless e-bill delivery into regular online bill payment habits, consumers are able to save time, gain financial control and stay organized. This infographic walks you through the …

By incorporating paperless e-bill delivery into regular online bill payment habits, consumers are able to save time, gain financial control and stay organized. This infographic walks you through the many benefits of e-billing for financial institutions, billers and consumers.

Published in: Economy & Finance

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  • 1. When Consumers Prefer toActivate E-bills Why Receiving E-Bills Decreases Likelihood of Switching Banks The Many Benefits of E-billing45% When I set up a new online account Why Consumers Given the Choice Half Prefer with a biller Activated E-bill Services to Receive All Bills Online43% When I start paying online 69% Convenience viewingstep clicking to pay in one and 32% 45% Bank Site28% When I’m offered an incentive or Paper Bill 73% 71% I get an email reminder each sweepstakes to go paperless 31% time I have a new bill due25% When I set up a recurring payment 27% To help make my finances 21% more organized Biller Site I am satisfied I value theOver 1/3 of Online Consumers with and used to convenienceWho Receive E-bills at Biller Sites the service of the serviceHave Gone Completely Paperless 37% say e-billing improves the relationship with biller 21% 28% say e-billing makes them less likely to leave biller Number of Households Who Received Receive all those bills E-Bills Through Online Banking as paper (in millions) E-bills Help Importance of Environment bills as well 13.0 Manage in Decision to View/Pay Bills Electronically 11.6 Finances 34 Indifferent Important 7.8 out of 30% 36% 6.2 6.6 27% 43% No paper bills 5.3 say 28% through the mailSome as paper (completely receiving e-bills 11%bills as well, but paperless) through online Not Verynot all of them banking helps Important Important 2006 2007 2008 2009 2010 2011 them manageSource: Billing Household Survey, Fiserv 2012 their finances