Receiving feedback

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Tips for making the most of feedback

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Receiving feedback

  1. 1. Welcome feedback 1/30/2015 Be open to receiving feedback. People will be more comfortable giving it. 2
  2. 2. Thank people for their feedback 1/30/2015 “Thanks for that. I will consider your comments” 3
  3. 3. Do not respond when feeling defensive 1/30/2015 4
  4. 4. Listen to identify areas for improvement 1/30/2015 5
  5. 5. Ask for clarification... 1/30/2015 … if you are not sure of what is being said 6
  6. 6. Clearly identify areas where you seek feedback... 1/30/2015 … consider your audience and consider the method you use to gather feedback 7
  7. 7. If you are handed a feedback sandwich... 1/30/2015 Sample the filling. It may be the most nutritious and delicious piece. 8
  8. 8. George Bernard Shaw “The single, biggest problem with communication is the illusion that it has been accomplished." 1/30/2015 http://www.trainingpages.com/cdocs/liggy/6517/WWBookCommsextract.pdf
  9. 9. Please join our conversation ... 1/30/2015 10 ... and give us your feedback
  10. 10. Images located here: 0 http://2.bp.blogspot.com/_- 9R5v7OV2s0/Szmk_GK6uoI/AAAAAAAAAZs/BK87AAo7_cA/s400 /dog-open-arms-cartoon.gif Open armed dog 0 http://3.bp.blogspot.com/_zDK8WVLPoyI/TLD1inCT7yI/AAAAA AAAAIY/f6PH3t_LOeg/s1600/Feel_good_sandwich.jpg Dagwood 0 http://www.timtim.com/public/images/drawings/large/3104_M agnifying_Glass.gif Magnifying Glass 0 Feedback avatars http://blogs.msdn.com/blogfiles/willy- peter_schaub/windowslivewriter/tfsintegrationplatformvstsrang erslog2009_8bf9/clipart_of_10931_sm_2.jpg 0 Defensive lady http://www.bbc.co.uk/worldservice/learningenglish/communica te/blog/teacher//images/hands_on_hips.jpg 1/30/2015 11

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