Product Highlight: GeMS (Global e Med Solutions) GeBO Company Profile

O UR C OMPANY P ROFILE Global eBusiness Outsource, Inc., ( GeBO ) is a Philippine based Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company that provides excellent support and services to Commercial, Legal and Medical industries, globally. GeBO's support and services include Medical Coding, Medical Transcription, Research, Writing/Editing, Translations, Digital Animation (movies/cartoons), Data Encoding, Software Development, Web-Development, Captioning, etc. Customization and integration are GeBO'S core competencies. GeBO customizes according to its clients' support and services needs. GeBO offers reasonable rates with world-class quality standards and fast Turn-Around-Time (TAT). GeBO’s team is made up of highly trained coders and transcriptionists well versed in medical terminologies and agents with excellent English proficiency and comprehension. Our mantra is to establish the Philippines as a premiere outsourcing destination of choice. We are passionate, driven and globally competitive. At GeBO , we value professionalism and dedication to deliver world class services second only to none.

O UR C OMPANY P ROFILE Global eBusiness Outsource, Inc., ( GeBO ) is a Philippine based Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company that provides excellent support and services to Commercial, Legal and Medical industries, globally. GeBO's support and services include Medical Coding, Medical Transcription, Research, Writing/Editing, Translations, Digital Animation (movies/cartoons), Data Encoding, Software Development, Web-Development, Captioning, etc. Customization and integration are GeBO'S core competencies. GeBO customizes according to its clients' support and services needs. GeBO offers reasonable rates with world-class quality standards and fast Turn-Around-Time (TAT). GeBO’s team is made up of highly trained coders and transcriptionists well versed in medical terminologies and agents with excellent English proficiency and comprehension. Our mantra is to establish the Philippines as a premiere outsourcing destination of choice. We are passionate, driven and globally competitive. At GeBO , we value professionalism and dedication to deliver world class services second only to none.

10/12/09 GeBO is composed of highly trained professionals.

GeBO operates 24/7, 365/12.

GeBO's staff is dedicated, determined and results-oriented.

GeBO is HIPAA Compliant.

O UR B OARD OF D IRECTORS Chairman : Mr. Edwardo D. Mejos Vice Chairman : Mr. Eric R. Illescas President & CEO : Ms. Georgina Y. Pineda VP for Operations & HR Director : Mr. Ernesto R. Santiago Jr. Marketing Director : Ms. Noemi L. Ilag Finance Officer : Ms. Kathleen Joyce A. Mejos Ms. Iris V. Illescas

GeBO's Partners

O UR S ERVICES MEDICAL TRANSCRIPTION SERVICE (MTS) Secured and HIPAA compliant 24/7 operation EMR and server interface 24 hours Turn Around Time (TAT) 3 levels of Quality Assurance Browser based transfer of files, SFTP or recommended mode of transfer Secure 256 bit AES encryption Lower cost Full workflow modules available No set-up fee MEDICAL BILLING SERVICE (MBS) Experienced billers maximize recoveries and reduce claim denials Daily claims submission Daily follow-up of outstanding claims Regular posting of EOB into patient ledger Custom detailed and summary claim reports Ensures procedure and diagnosis codes being used are valid based on the recent code tables Utilizes latest ICD and CPT codes

MEDICAL TRANSCRIPTION SERVICE (MTS)

Secured and HIPAA compliant

24/7 operation

EMR and server interface

24 hours Turn Around Time (TAT)

3 levels of Quality Assurance

Browser based transfer of files, SFTP or recommended mode of transfer

Secure 256 bit AES encryption

Lower cost

Full workflow modules available

No set-up fee

MEDICAL BILLING SERVICE (MBS)

Experienced billers maximize recoveries and reduce claim denials

Daily claims submission

Daily follow-up of outstanding claims

Regular posting of EOB into patient ledger

Custom detailed and summary claim reports

Ensures procedure and diagnosis codes being used are valid based on the recent code tables

Utilizes latest ICD and CPT codes

O UR S ERVICES ENCOUNTER DATA SERVICES (DES) Custom tailored templates Patient Registration Digitized Patient Records Access to lab results, scanned documents Electronic orders (labs, x-rays) Electronic data exchange MEDICAL CODING SERVICES (MCS) Highly trained coders well versed on medical terminologies Proficient in the ICD-9 and CPT coding systems Quality assurance Services include coding handwritten diagnosis, procedural and diagnostic coding 12 to 24 hours turn around time 24/7 customer support service

ENCOUNTER DATA SERVICES (DES)

Custom tailored templates

Patient Registration

Digitized Patient Records

Access to lab results, scanned documents

Electronic orders (labs, x-rays)

Electronic data exchange

MEDICAL CODING SERVICES (MCS)

Highly trained coders well versed on medical terminologies

Proficient in the ICD-9 and CPT coding systems

Quality assurance

Services include coding handwritten diagnosis, procedural and diagnostic coding

12 to 24 hours turn around time

24/7 customer support service

O UR S ERVICES ELECTRONIC MEDICAL RECORDS (EMR) Custom tailored templates Transcription document integration Electronic referral to other providers Access lab results, scanned documents Electronic orders (labs, x-rays) Electronic data exchange Document and image scanning Document and image management Customization of software to suit clients’ requirements CALL CENTER (CC) Handle phone queries during and after office hours Staff is composed of individuals highly proficient in the English language Customer Relations Management Stable telecommunications network infrastructure Chat and Web collaboration Computer Telephony integration and Voice over Internet Protocol (VoIP) 24/7

ELECTRONIC MEDICAL RECORDS (EMR)

Custom tailored templates

Transcription document integration

Electronic referral to other providers

Access lab results, scanned documents

Electronic orders (labs, x-rays)

Electronic data exchange

Document and image scanning

Document and image management

Customization of software to suit clients’ requirements

CALL CENTER (CC)

Handle phone queries during and after office hours

Staff is composed of individuals highly proficient in the English language

Customer Relations Management

Stable telecommunications network infrastructure

Chat and Web collaboration

Computer Telephony integration and Voice over Internet Protocol (VoIP)

24/7

O UR S ERVICES SCHEDULING SERVICE (SS) Provides staffing to handle phone calls during office or after office hours from patients requesting for appointment or resource scheduling Handle phone queries during office hours Staff is composed of individuals highly proficient in the English Language VOICE TRANSCRIPTION SERVICES (VTS) Converts voicemail to text message and/or email (24/7 operation) 5-7x transcription ration (transcription time/duration of message) Highly qualified transcriptionists with excellent English proficiency and comprehension Assurance of message security and handling Real-time transcription

SCHEDULING SERVICE (SS)

Provides staffing to handle phone calls during office or after office hours from patients requesting for appointment or resource scheduling

Handle phone queries during office hours

Staff is composed of individuals highly proficient in the English Language

VOICE TRANSCRIPTION SERVICES (VTS)

Converts voicemail to text message and/or email (24/7 operation)

5-7x transcription ration (transcription time/duration of message)

Highly qualified transcriptionists with excellent English proficiency and comprehension

Assurance of message security and handling

Real-time transcription

Visit GeBO: http://www.globalebizoutsource.com Tel: 632-376-5824,1-310-220-0142, 1-909-512-6516 email: f.casantusan@globalebizoutsource.com

Product Highlight: GeMS (Global e Med Solutions)

GeMS GeMS ( Global e Med Solutions) In 2008, GeBO launched GeMS ( Global eMed Solutions ) in the Philippines. GeMS is a complete HIPAA (Health Insurance Portability and Accountability Act) Compliant, complete web-based Electronic Medical Records (EMR) / Electronic Health Records (EHR) software designed for doctors, clinics and healthcare groups. GeMS was designed and developed by Global eBusiness Outsource, Inc. ( GeBO ) for doctors, clinics, and healthcare groups. It is GeBO's mission and vision to provide Secure, Accurate Flexible, Efficient and Reliable ( S.A.F.E.R. ) products and services to the Philippines, and the whole world.

G eMS F EATURES & B ENEFITS GeMS EMR/EHR Web-Based Software: GeMS (Global e Med Solutions) features modules such as patient records/document management, referral system, prescription writer, billing system, appointment scheduler & diagnostic charts based on specialization.  It is USER-FRIENDLY in fact easier to use than a mobile phone  Secured access levels in sharing Patient Record Information amongst Healthcare Practitioners & Professionals within the enterprise  Improves Clinical Workflow/Process Efficiency  Real-time / Accurate data capture with historical patient records document management system for Assessment purposes

G eMS’ A CTIVITIES Events: GeMS Soft launch of partnership with Globe and event with University of the East Ramon Magsaysay Memorial Medical Center (UERMMMC) doctors, Casa Camba, October 28, 2008 Globe and HP demo booths Giveaways Laptop raffle Mock MOA sign-off in Valero Corporate Showroom last December 3, 2008 PR in Inquirer, Phil. Star, Manila Bulletin, and Masigasig Magazine Road shows in UERMMMC, New Era, Philippine Heart Center, International College of Surgeon (ICS), Digital Telecommunications Phils. Inc. GeMS Presentations & Flyering

Events:

GeMS Soft launch of partnership with Globe and event with University of the East Ramon Magsaysay Memorial Medical Center (UERMMMC) doctors, Casa Camba, October 28, 2008

Globe and HP demo booths

Giveaways

Laptop raffle

Mock MOA sign-off in Valero Corporate Showroom last December 3, 2008

PR in Inquirer, Phil. Star, Manila Bulletin, and Masigasig Magazine

Road shows in UERMMMC, New Era, Philippine Heart Center, International College of Surgeon (ICS), Digital Telecommunications Phils. Inc.

GeMS Presentations & Flyering

G eMS PR AD MATERIAL PR in Inquirer, Phil. Star, Manila Bulletin, and Masigasig Magazine

Visit GeMS: http://gems.globalebizoutsource.com/gemsv2.4/ Tel: 632-376-5824,1-310-220-0142, 1-909-512-6516 email: f.casantusan@globalebizoutsource.com