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The Three C’s of  NPTech Contacts, Communications, Cash A presentation to the CTC VISTA Project January 19, 2007 http://or...
Before We Begin . . .
Before We Begin . . .  Challenge People, and especially organizations, are slow to understand new technology
Before We Begin . . .  <ul><li>Challenge </li></ul><ul><li>People, and especially organizations, are slow to understand ne...
Before We Begin . . .
Before We Begin . . .  Challenge Non-profits, especially small ones, are reluctant to spend money on technology
Before We Begin . . .  <ul><li>Challenge </li></ul><ul><li>Non-profits, especially small ones, are reluctant to spend mone...
Before We Begin . . .
Before We Begin . . .  Challenge Non-profits, of all sizes, often have no plan for their information and communication tec...
Before We Begin . . .  <ul><li>Challenge </li></ul><ul><li>Non-profits, of all sizes, often have no plan for their informa...
Before We Begin . . .  <ul><li>Challenge </li></ul><ul><li>Non-profits, of all sizes, often have no plan for their informa...
Contacts
Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul>
Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul><ul><li>Your ...
Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul><ul><li>Your ...
Contacts <ul><li>What makes a CRM a CRM?  </li></ul><ul><li>Holistic </li></ul><ul><li>Consolidates </li></ul><ul><li>Coor...
Contacts some examples <ul><li>CiviCRM  -  http://www.civicrm.org   </li></ul><ul><li>Web-based, open source, based on Dru...
Contacts <ul><li>Demo CiviCRM 1.6  </li></ul><ul><li>http://demo.civicrm.org/drupal/   </li></ul>
Communications
Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul>
Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul><ul><li...
Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul><ul><li...
Communications   some examples - EMAIL <ul><li>Eudora -  http://www.eudora.com   </li></ul><ul><li>Free email client, smal...
Communications   EMAIL <ul><li>Demo Constant Contact </li></ul><ul><li>http://www.constantcontact.com   </li></ul>
Communications   some examples - WEB:  HOSTING <ul><li>Dreamhost -  http://www.dreamhost.org </li></ul><ul><li>Has nice co...
Communications   WEB:  HOSTING <ul><li>Demo of Dreamhost </li></ul><ul><li>http://www.dreamhost.com </li></ul><ul><li>Free...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   WEB:  Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and ...
Communications   some examples - WEB:  CMS <ul><li>Wordpress -  http://www.wordpress.org  &  http://www.wordpress.com   </...
Communications   WEB:  CMS <ul><li>Demo of Wordpress </li></ul><ul><li>http://www.grassrootsradioxii.org   </li></ul>
Communications   some examples - GRAPHIC DESIGN <ul><li>Inkscape -   http://www.inkscape.org   </li></ul><ul><li>Free, vec...
Cash
Cash <ul><li>As important as people, financial resource are crucial for a stable NPO.  Here are three areas to look at how...
Cash <ul><li>As important as people, financial resource are crucial for a stable NPO.  Here are three areas to look at how...
Cash <ul><li>As important as people, financial resource are crucial for a stable NPO.  Here are three areas to look at how...
Cash <ul><li>As important as people, financial resource are crucial for a stable NPO.  Here are three areas to look at how...
Cash some examples - TRANSACTIONS <ul><li>Network for Good / Groundspring  http://www.networkforgood.com </li></ul><ul><li...
Cash TRANSACTIONS <ul><li>Demo of Network for Good </li></ul><ul><li>http://www.ltc.org </li></ul><ul><li>Demo of Groundsp...
Cash some examples - BOOKKEEPING / BUDGETS <ul><li>Quickbooks for Nonprofits </li></ul><ul><li>http://www.techsoup.org/sto...
Cash some examples - FUNDRAISING <ul><li>CiviContribute -  http://civicrm.org/civicontribute   </li></ul><ul><li>Module wo...
Cash FUNDRAISING <ul><li>Demo of Charity Badge -  http://promotions.yahoo.com/giving   </li></ul><ul><li>Demo of Echo Bat ...
Some Key Resources <ul><li>TechSoup -  http://www.techsoup.org </li></ul><ul><li>NTEN -  http://www.nten.org </li></ul><ul...
Some Additional Resources <ul><li>Bryght -  http://www.bryght.com </li></ul><ul><li>Online hosting of Drupal </li></ul><ul...
My Contact Info <ul><li>Felicia M. Sullivan </li></ul><ul><li>Organizers’ Collaborative </li></ul><ul><li>14 Beacon Street...
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The Three C’s of NPTech

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Contact, Communication, Cash

A presentation to the CTC VISTA Project
January 19, 2007

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Transcript of "The Three C’s of NPTech"

  1. 1. The Three C’s of NPTech Contacts, Communications, Cash A presentation to the CTC VISTA Project January 19, 2007 http://organizerscollaborative.org/presentations
  2. 2. Before We Begin . . .
  3. 3. Before We Begin . . . Challenge People, and especially organizations, are slow to understand new technology
  4. 4. Before We Begin . . . <ul><li>Challenge </li></ul><ul><li>People, and especially organizations, are slow to understand new technology </li></ul><ul><li>Strategies </li></ul><ul><li>Find peer organizations to demonstrate impact </li></ul><ul><li>Make sure to talk about technologies in lay terms </li></ul><ul><li>Link technology solutions to achieving mission </li></ul>
  5. 5. Before We Begin . . .
  6. 6. Before We Begin . . . Challenge Non-profits, especially small ones, are reluctant to spend money on technology
  7. 7. Before We Begin . . . <ul><li>Challenge </li></ul><ul><li>Non-profits, especially small ones, are reluctant to spend money on technology </li></ul><ul><li>Strategies </li></ul><ul><li>Educate yourself about ROI and then educate the NPO </li></ul><ul><li>Find sources of inexpensive software and hardware </li></ul><ul><li>Link technology solutions to achieving mission </li></ul>
  8. 8. Before We Begin . . .
  9. 9. Before We Begin . . . Challenge Non-profits, of all sizes, often have no plan for their information and communication technologies
  10. 10. Before We Begin . . . <ul><li>Challenge </li></ul><ul><li>Non-profits, of all sizes, often have no plan for their information and communication technologies </li></ul><ul><li>Strategies </li></ul><ul><li>Educate yourself on the tech planning process </li></ul><ul><li>Get leadership (program manager, ED, board) enthusiastic about creating a plan </li></ul><ul><li>Use Npower’sTechAtlas ( http://www.techatlas.org ) to get quick handle on needs </li></ul><ul><li>Link technology solutions to achieving mission </li></ul>
  11. 11. Before We Begin . . . <ul><li>Challenge </li></ul><ul><li>Non-profits, of all sizes, often have no plan for their information and communication technologies </li></ul><ul><li>Strategies </li></ul><ul><li>Educate yourself on the tech planning process </li></ul><ul><li>Get leadership (program manager, ED, board) enthusiastic about creating a plan </li></ul><ul><li>Use Npower’sTechAtlas ( http://www.techatlas.org ) to get quick handle on needs </li></ul><ul><li>Link technology solutions to achieving mission </li></ul><ul><li>BE PATIENT </li></ul>
  12. 12. Contacts
  13. 13. Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul>
  14. 14. Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul><ul><li>Your ability to succeed is related to your ability to manage and understand the people you are connected to. </li></ul>
  15. 15. Contacts <ul><li>Nonprofits are about people - members, constituents, funders, legislators, donors </li></ul><ul><li>Your ability to succeed is related to your ability to manage and understand the people you are connected to. </li></ul><ul><li>This is where Customer (or Constituent) Management Relationship (CRM) tools come into play. </li></ul>
  16. 16. Contacts <ul><li>What makes a CRM a CRM? </li></ul><ul><li>Holistic </li></ul><ul><li>Consolidates </li></ul><ul><li>Coordinates </li></ul><ul><li>Improves data integrity </li></ul>
  17. 17. Contacts some examples <ul><li>CiviCRM - http://www.civicrm.org </li></ul><ul><li>Web-based, open source, based on Drupal or Jamoola, free, needs some tech skill </li></ul><ul><li>Salesforce - http://www.salesforce.com </li></ul><ul><li>Used by for-profit sales folks, have free NPO program, web-based, have support </li></ul><ul><li>ODB - http://organizersdb.org </li></ul><ul><li>Open source, free, based on VB (works like MS Access), PC platform only </li></ul>
  18. 18. Contacts <ul><li>Demo CiviCRM 1.6 </li></ul><ul><li>http://demo.civicrm.org/drupal/ </li></ul>
  19. 19. Communications
  20. 20. Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul>
  21. 21. Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul><ul><li>This may be one of the easiest ways to get NPOs on board with technology </li></ul>
  22. 22. Communications <ul><li>Clearly outreach, marketing, and internal / external communications are important </li></ul><ul><li>This may be one of the easiest ways to get NPOs on board with technology </li></ul><ul><li>Three important areas - email, web, graphic design </li></ul>
  23. 23. Communications some examples - EMAIL <ul><li>Eudora - http://www.eudora.com </li></ul><ul><li>Free email client, small ads included </li></ul><ul><li>Gmail - http://www.gmail.com </li></ul><ul><li>Web-based email, integrates discussion groups, chat and other collaborative tools </li></ul><ul><li>Constant Contact - http://www.constantcontact.com </li></ul><ul><li>Web-based, mass mailing system </li></ul><ul><li>Worldmerge - http://www.coloradosoft.com/worldmrg </li></ul><ul><li>Creates personalize, merged email </li></ul>
  24. 24. Communications EMAIL <ul><li>Demo Constant Contact </li></ul><ul><li>http://www.constantcontact.com </li></ul>
  25. 25. Communications some examples - WEB: HOSTING <ul><li>Dreamhost - http://www.dreamhost.org </li></ul><ul><li>Has nice control panel, free for NPO </li></ul><ul><li>Community Software Lab - http://www.thecsl.org </li></ul><ul><li>Free web hosting & low-cost software dev </li></ul><ul><li>Grassroots .org - http://www.grassroots.org </li></ul><ul><li>Free web-hosting, program for web design </li></ul>
  26. 26. Communications WEB: HOSTING <ul><li>Demo of Dreamhost </li></ul><ul><li>http://www.dreamhost.com </li></ul><ul><li>Free hosting for NPOs at Dreamhost </li></ul><ul><li>http://wiki.dreamhost.com/index.php/Non-profit_Discount </li></ul>
  27. 27. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul>
  28. 28. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul>
  29. 29. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul><ul><li>Content is easy to edit </li></ul>
  30. 30. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul><ul><li>Content is easy to edit </li></ul><ul><li>Features can build upon each other </li></ul>
  31. 31. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul><ul><li>Content is easy to edit </li></ul><ul><li>Features can build upon each other </li></ul><ul><li>As web standard changes built in </li></ul>
  32. 32. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul><ul><li>Content is easy to edit </li></ul><ul><li>Features can build upon each other </li></ul><ul><li>As web standard changes built in </li></ul><ul><li>Manage workflow -- often with multiple users </li></ul>
  33. 33. Communications WEB: Content Management System (CMS) <ul><li>A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features: </li></ul><ul><li>Templates can change quickly </li></ul><ul><li>Content is easy to edit </li></ul><ul><li>Features can build upon each other </li></ul><ul><li>As web standard changes built in </li></ul><ul><li>Manage workflow -- often with multiple users </li></ul><ul><li>Manage documents </li></ul>
  34. 34. Communications some examples - WEB: CMS <ul><li>Wordpress - http://www.wordpress.org & http://www.wordpress.com </li></ul><ul><li>Primarily a blogging system, easy to use, many plugins </li></ul><ul><li>Drupal - http://www.drupal.com </li></ul><ul><li>Lots of functionality, community building potential, needs intermediate to advanced tech skill to setup, large npo user community </li></ul><ul><li>Joomla - http://www.joomla.org </li></ul><ul><li>Similar to Drupal, level of entry easier </li></ul>
  35. 35. Communications WEB: CMS <ul><li>Demo of Wordpress </li></ul><ul><li>http://www.grassrootsradioxii.org </li></ul>
  36. 36. Communications some examples - GRAPHIC DESIGN <ul><li>Inkscape - http://www.inkscape.org </li></ul><ul><li>Free, vector-based illustration software </li></ul><ul><li>Gimp - http://www.gimp.org </li></ul><ul><li>Free, photo editing tool </li></ul><ul><li>Impress - http://www.openoffice.org </li></ul><ul><li>Presentation app part of free office suite </li></ul><ul><li>Vista Print - http://www.vistaprint.com </li></ul><ul><li>One of many low-cost printing services </li></ul>
  37. 37. Cash
  38. 38. Cash <ul><li>As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help: </li></ul>
  39. 39. Cash <ul><li>As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help: </li></ul><ul><ul><li>Transactions </li></ul></ul>
  40. 40. Cash <ul><li>As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help: </li></ul><ul><ul><li>Transactions </li></ul></ul><ul><ul><li>Bookkeeping </li></ul></ul>
  41. 41. Cash <ul><li>As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help: </li></ul><ul><ul><li>Transactions </li></ul></ul><ul><ul><li>Bookkeeping </li></ul></ul><ul><ul><li>Fundraising </li></ul></ul>
  42. 42. Cash some examples - TRANSACTIONS <ul><li>Network for Good / Groundspring http://www.networkforgood.com </li></ul><ul><li>http://www. groundspring .com </li></ul><ul><li>Credit card donation services (free & customized versions) </li></ul><ul><li>Pay Pal - http://www. paypal .com </li></ul><ul><li>Linked to bank account, no NPO status required - low fees </li></ul><ul><li>Merchant Account - various site - one is http://www.echo-inc.com </li></ul>
  43. 43. Cash TRANSACTIONS <ul><li>Demo of Network for Good </li></ul><ul><li>http://www.ltc.org </li></ul><ul><li>Demo of Groundspring </li></ul><ul><li>http://www.organizerscollaborative.org/donate </li></ul><ul><li>Demo of Paypal </li></ul><ul><li>http://www.compartners.org/donate </li></ul>
  44. 44. Cash some examples - BOOKKEEPING / BUDGETS <ul><li>Quickbooks for Nonprofits </li></ul><ul><li>http://www.techsoup.org/stock </li></ul><ul><li>Accounting software made affordable via TechSoup donation program </li></ul><ul><li>Calc - http://www.openoffice.org </li></ul><ul><li>Free spreadsheet app part of office suite </li></ul>
  45. 45. Cash some examples - FUNDRAISING <ul><li>CiviContribute - http://civicrm.org/civicontribute </li></ul><ul><li>Module works with Drupal / Jamoola and CiviCRM to accept and track donatoins </li></ul><ul><li>Charity Badge - http://promotions.yahoo.com/giving </li></ul><ul><li>Using the power of social networking to build financial resources </li></ul><ul><li>Echo Bat - http://www.hiveminds.co.uk/node/729 </li></ul><ul><li>Module for Drupal 4.6 that tracks donations visually </li></ul>
  46. 46. Cash FUNDRAISING <ul><li>Demo of Charity Badge - http://promotions.yahoo.com/giving </li></ul><ul><li>Demo of Echo Bat - http://www.organizersdb.org </li></ul>
  47. 47. Some Key Resources <ul><li>TechSoup - http://www.techsoup.org </li></ul><ul><li>NTEN - http://www.nten.org </li></ul><ul><li>DotOrganize Tool Crib - http:// toolcrib . ning .com </li></ul><ul><li>Organizers’ Collaborative - Tech Tips </li></ul><ul><li>http://organizerscollaborative.org/techtips </li></ul><ul><li>RSS - NPTech </li></ul>
  48. 48. Some Additional Resources <ul><li>Bryght - http://www.bryght.com </li></ul><ul><li>Online hosting of Drupal </li></ul><ul><li>CTCNet - http://www.ctcnet.org </li></ul><ul><li>Lots fo resources for community tech including access for all grants </li></ul><ul><li>Alliance for Tech Access - http://www.ataccess.org </li></ul><ul><li>Resources for ensure equality of access for those with disabilities </li></ul><ul><li>More Graphic Design Resources: </li></ul><ul><li>http://www.photofiltre.com </li></ul><ul><li>http://www.ironfonview.com </li></ul><ul><li>http://www.xnview.com </li></ul>
  49. 49. My Contact Info <ul><li>Felicia M. Sullivan </li></ul><ul><li>Organizers’ Collaborative </li></ul><ul><li>14 Beacon Street - Suite 707 </li></ul><ul><li>Boston, MA 02108 </li></ul><ul><li>[ v ] 617.720.6190 </li></ul><ul><li>[ e ] [email_address] </li></ul><ul><li>[ w ] http://www.organizerscollaborative.org </li></ul>
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