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The Three C’s of NPTech

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Contacts, Communications, Cash …

Contacts, Communications, Cash

A presentation to the CTC VISTA Project
January 19, 2007

Published in: Economy & Finance, Technology

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  • 1. The Three C’s of NPTech Contacts, Communications, Cash A presentation to the CTC VISTA Project January 19, 2007 http://organizerscollaborative.org/presentations
  • 2. Before We Begin . . .
  • 3. Before We Begin . . . Challenge People, and especially organizations, are slow to understand new technology
  • 4. Before We Begin . . .
    • Challenge
    • People, and especially organizations, are slow to understand new technology
    • Strategies
    • Find peer organizations to demonstrate impact
    • Make sure to talk about technologies in lay terms
    • Link technology solutions to achieving mission
  • 5. Before We Begin . . .
  • 6. Before We Begin . . . Challenge Non-profits, especially small ones, are reluctant to spend money on technology
  • 7. Before We Begin . . .
    • Challenge
    • Non-profits, especially small ones, are reluctant to spend money on technology
    • Strategies
    • Educate yourself about ROI and then educate the NPO
    • Find sources of inexpensive software and hardware
    • Link technology solutions to achieving mission
  • 8. Before We Begin . . .
  • 9. Before We Begin . . . Challenge Non-profits, of all sizes, often have no plan for their information and communication technologies
  • 10. Before We Begin . . .
    • Challenge
    • Non-profits, of all sizes, often have no plan for their information and communication technologies
    • Strategies
    • Educate yourself on the tech planning process
    • Get leadership (program manager, ED, board) enthusiastic about creating a plan
    • Use Npower’sTechAtlas ( http://www.techatlas.org ) to get quick handle on needs
    • Link technology solutions to achieving mission
  • 11. Before We Begin . . .
    • Challenge
    • Non-profits, of all sizes, often have no plan for their information and communication technologies
    • Strategies
    • Educate yourself on the tech planning process
    • Get leadership (program manager, ED, board) enthusiastic about creating a plan
    • Use Npower’sTechAtlas ( http://www.techatlas.org ) to get quick handle on needs
    • Link technology solutions to achieving mission
    • BE PATIENT
  • 12. Contacts
  • 13. Contacts
    • Nonprofits are about people - members, constituents, funders, legislators, donors
  • 14. Contacts
    • Nonprofits are about people - members, constituents, funders, legislators, donors
    • Your ability to succeed is related to your ability to manage and understand the people you are connected to.
  • 15. Contacts
    • Nonprofits are about people - members, constituents, funders, legislators, donors
    • Your ability to succeed is related to your ability to manage and understand the people you are connected to.
    • This is where Customer (or Constituent) Management Relationship (CRM) tools come into play.
  • 16. Contacts
    • What makes a CRM a CRM?
    • Holistic
    • Consolidates
    • Coordinates
    • Improves data integrity
  • 17. Contacts some examples
    • CiviCRM - http://www.civicrm.org
    • Web-based, open source, based on Drupal or Jamoola, free, needs some tech skill
    • Salesforce - http://www.salesforce.com
    • Used by for-profit sales folks, have free NPO program, web-based, have support
    • ODB - http://organizersdb.org
    • Open source, free, based on VB (works like MS Access), PC platform only
  • 18. Contacts
    • Demo CiviCRM 1.6
    • http://demo.civicrm.org/drupal/
  • 19. Communications
  • 20. Communications
    • Clearly outreach, marketing, and internal / external communications are important
  • 21. Communications
    • Clearly outreach, marketing, and internal / external communications are important
    • This may be one of the easiest ways to get NPOs on board with technology
  • 22. Communications
    • Clearly outreach, marketing, and internal / external communications are important
    • This may be one of the easiest ways to get NPOs on board with technology
    • Three important areas - email, web, graphic design
  • 23. Communications some examples - EMAIL
    • Eudora - http://www.eudora.com
    • Free email client, small ads included
    • Gmail - http://www.gmail.com
    • Web-based email, integrates discussion groups, chat and other collaborative tools
    • Constant Contact - http://www.constantcontact.com
    • Web-based, mass mailing system
    • Worldmerge - http://www.coloradosoft.com/worldmrg
    • Creates personalize, merged email
  • 24. Communications EMAIL
    • Demo Constant Contact
    • http://www.constantcontact.com
  • 25. Communications some examples - WEB: HOSTING
    • Dreamhost - http://www.dreamhost.org
    • Has nice control panel, free for NPO
    • Community Software Lab - http://www.thecsl.org
    • Free web hosting & low-cost software dev
    • Grassroots .org - http://www.grassroots.org
    • Free web-hosting, program for web design
  • 26. Communications WEB: HOSTING
    • Demo of Dreamhost
    • http://www.dreamhost.com
    • Free hosting for NPOs at Dreamhost
    • http://wiki.dreamhost.com/index.php/Non-profit_Discount
  • 27. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
  • 28. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
  • 29. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
    • Content is easy to edit
  • 30. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
    • Content is easy to edit
    • Features can build upon each other
  • 31. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
    • Content is easy to edit
    • Features can build upon each other
    • As web standard changes built in
  • 32. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
    • Content is easy to edit
    • Features can build upon each other
    • As web standard changes built in
    • Manage workflow -- often with multiple users
  • 33. Communications WEB: Content Management System (CMS)
    • A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:
    • Templates can change quickly
    • Content is easy to edit
    • Features can build upon each other
    • As web standard changes built in
    • Manage workflow -- often with multiple users
    • Manage documents
  • 34. Communications some examples - WEB: CMS
    • Wordpress - http://www.wordpress.org & http://www.wordpress.com
    • Primarily a blogging system, easy to use, many plugins
    • Drupal - http://www.drupal.com
    • Lots of functionality, community building potential, needs intermediate to advanced tech skill to setup, large npo user community
    • Joomla - http://www.joomla.org
    • Similar to Drupal, level of entry easier
  • 35. Communications WEB: CMS
    • Demo of Wordpress
    • http://www.grassrootsradioxii.org
  • 36. Communications some examples - GRAPHIC DESIGN
    • Inkscape - http://www.inkscape.org
    • Free, vector-based illustration software
    • Gimp - http://www.gimp.org
    • Free, photo editing tool
    • Impress - http://www.openoffice.org
    • Presentation app part of free office suite
    • Vista Print - http://www.vistaprint.com
    • One of many low-cost printing services
  • 37. Cash
  • 38. Cash
    • As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help:
  • 39. Cash
    • As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help:
      • Transactions
  • 40. Cash
    • As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help:
      • Transactions
      • Bookkeeping
  • 41. Cash
    • As important as people, financial resource are crucial for a stable NPO. Here are three areas to look at how technology can help:
      • Transactions
      • Bookkeeping
      • Fundraising
  • 42. Cash some examples - TRANSACTIONS
    • Network for Good / Groundspring http://www.networkforgood.com
    • http://www. groundspring .com
    • Credit card donation services (free & customized versions)
    • Pay Pal - http://www. paypal .com
    • Linked to bank account, no NPO status required - low fees
    • Merchant Account - various site - one is http://www.echo-inc.com
  • 43. Cash TRANSACTIONS
    • Demo of Network for Good
    • http://www.ltc.org
    • Demo of Groundspring
    • http://www.organizerscollaborative.org/donate
    • Demo of Paypal
    • http://www.compartners.org/donate
  • 44. Cash some examples - BOOKKEEPING / BUDGETS
    • Quickbooks for Nonprofits
    • http://www.techsoup.org/stock
    • Accounting software made affordable via TechSoup donation program
    • Calc - http://www.openoffice.org
    • Free spreadsheet app part of office suite
  • 45. Cash some examples - FUNDRAISING
    • CiviContribute - http://civicrm.org/civicontribute
    • Module works with Drupal / Jamoola and CiviCRM to accept and track donatoins
    • Charity Badge - http://promotions.yahoo.com/giving
    • Using the power of social networking to build financial resources
    • Echo Bat - http://www.hiveminds.co.uk/node/729
    • Module for Drupal 4.6 that tracks donations visually
  • 46. Cash FUNDRAISING
    • Demo of Charity Badge - http://promotions.yahoo.com/giving
    • Demo of Echo Bat - http://www.organizersdb.org
  • 47. Some Key Resources
    • TechSoup - http://www.techsoup.org
    • NTEN - http://www.nten.org
    • DotOrganize Tool Crib - http:// toolcrib . ning .com
    • Organizers’ Collaborative - Tech Tips
    • http://organizerscollaborative.org/techtips
    • RSS - NPTech
  • 48. Some Additional Resources
    • Bryght - http://www.bryght.com
    • Online hosting of Drupal
    • CTCNet - http://www.ctcnet.org
    • Lots fo resources for community tech including access for all grants
    • Alliance for Tech Access - http://www.ataccess.org
    • Resources for ensure equality of access for those with disabilities
    • More Graphic Design Resources:
    • http://www.photofiltre.com
    • http://www.ironfonview.com
    • http://www.xnview.com
  • 49. My Contact Info
    • Felicia M. Sullivan
    • Organizers’ Collaborative
    • 14 Beacon Street - Suite 707
    • Boston, MA 02108
    • [ v ] 617.720.6190
    • [ e ] [email_address]
    • [ w ] http://www.organizerscollaborative.org