Training As A Relevant And Effective Tool In Reducing Accidents by Ir Hj Rosli Hussin
19th July 2011 Ir Haji Rosli bin HussinExecutive Director, NIOSH Malaysia Ministry of Human Resources 1
22 Feb. 2010 – NewIntroduction Straits Times, page 17Why is Training Required?Benefits of TrainingLack of Proper TrainingWhen is Training Required?Indicators of When Training is RequiredSafety Training in MalaysiaOSH Master Plan for Malaysia 2015Training vs Accident StatisticsNIOSH Conference StatisticsNIOSH International PartnersConclusion
In general, training refers toinstruction and practice for acquiringskills and knowledge of rules,concepts or attitudes necessary tofunction effectively in specified tasksituations (Cohen & Colligan, 1998).Training can also be described assystematic process of acquisition ofknowledge, skills and attitudesrequired to perform more effectivelyon one’s current job (Blanchard &Thacker, 1999).
One of the conditions for the success in theimplementation of the Occupational Safetyand Health Act (OSHA) 1994 is that of trainingin OSH – both for the managements as well asthe workers.OSHA Section 15: General Duties of Employers andSelf-Employed Persons to Their Employees(1) It shall be the duty of every for the duty of every self- employer to ensure so far as is practicable, the safety, health and welfare at work of all his employees.(2) Without prejudice to the generality of subsection of plant and systems of work to which the duty extends include in particular – c) the provision of such information, instruction, training and supervision as is necessary to ensure, so far is practicable, the safety and health at work of his employees.
Effective training will addressthe personal needs ofemployees, helping them tolearn, to grow and to cope withthe issues that are important tothem.Successful employee trainingprogrammes result fromthoughtful and seriousplanning. So a great deal ofattention should be given todetail and desired outcomesbecause when you fail to plan,you plan to fail.
It is no longer possible to merelyprovide work instructions toworkers without supplementingthem with the appropriateeducation and training to helpthem understand the rationale forminimizing risks to their safety andhealth.Difficulties will arise when there isa lack of a coherent foresightregarding what training is expectedto accomplish and how thoseaccomplishments will be measuredand rewarded.
An employer will know thatthey have a need to do trainingwhen their workers: Do not know what to do. Know what to do, but doesn’t have the skills. Have the knowledge and skills but are not performing to the required standard. Simply don’t care about their work performance.If training outcomes are notfulfilling initial expectations, itmay be time to rethink how itwas initiated, implemented andmanaged.
As the result of a performanceappraisal.Introduction of new equipment,new products, procedures ordocumentation.When inducting new staff.When you observe poor practice.Through the use of workplacequality systems.When there are customercomplaints or poor supervisorreports.By observing the performance ofstaff.
As far as OSH training inMalaysia is concerned, NIOSHwhich was established as acompany limited by guaranteein 1992 by the Ministry ofHuman Resources isresponsible to providetraining, consultation services,information dissemination andconduct research in the field ofOSH.Categories of NIOSH trainingprogrammes: Public / General OSH Certificate / Competency Train the Trainer Conference and Seminars Safety Passport
As one of the stakeholders in theOccupational Safety and HealthMaster Plan for Malaysia 2015 (OSH-MP 15), NIOSH is responsible to helpimplement the 4 key strategies for ournational targets in workplace safetyand health and articulate thecharacteristics that Malaysia mustdemonstrate to ensure thesustainability of its human capitalthrough implementation of safetyculture at workplaces.The first key strategy require us tofacilitate OSH training andinformation services. 14
NIOSH’s performance in On the contrary, SOCSO reported that regards to training activities over the years, the number of industrial have recorded a steady accidents showed a declining trend increase every year since the (except for commuting accidents) which introduction of Safety Passport roughly indicating that NIOSH together Programme in 2004. with other training providers complements the Ministry’s objective of reducing the number of accidents at the No. of Participants workplace. No. of Courses 87,1494,000 100,000 81,458 90,000 81,810 90,00080,000 71,9413,500 73,858 80,00070,000 69,132 59,9723,000 63,423 61,182 70,00060,000 57,589 58,321 56,339 54,134 57,656 55,208 52,3042,500 60,00050,000 41,534 41,128 43,8852,000 50,000 40,617 38,657 40,000 35,947 28,149 34,394 40,000 20,954 35,6161,500 17,499 30,000 20,814 22,040 16,439 13,089 30,000 18,387 16,828 17,297 17,704 17,682 18,187 20,000 16,828 404 9,6881,000 293 6,805 3416,088 20,000 10,000 1,099 1,624 1,635 2,321 2,768 3,342 3,626 500 10,000 595 523 567 600 0 0 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 97 19 8 99 00 20 1 02 20 3 04 20 5 06 07 20 8 09 10 Total Accidents Reported Industrial Accidents Commuting Accidents 9 0 0 0 0 19 19 20 20 20 20 20 20 20
Kuala Lumpur Convention Center 1,26110 1,2040 9 Sunway Pyramid Convention Centre 1,0380 8 Kuala Lumpur Convention Center07 Genting International Convention Center 1,0260 6 Sunway Pyramid Convention Centre 1,0900 5 Putra World Trade Centre 1,0240 4 Sunway Pyramid Convention Centre 870 78503 Sunway Pyramid Convention Centre 5500 2 Putra World Trade Centre0 1 Mines International Exhibition & Convention Centre 18300 Hotel Equatorial, Bangi 3149 9 Theatrette NIOSH, Bangi 2509 8 Theatrette NIOSH, Bangi 222 0 200 400 600 800 1000 1200 161400
Member country in ASEAN-OSHNetworkMalaysian Technical Cooperation Program (MTCP) ASEAN-OSHNET Safety and Health Officer for Developing Countries (ISHO): 1st – 23rd June 2009 (1st batch); and 3rd – 25th May 2010 (2nd batch). Trainers of OSH for Developing Countries (ITOSH), 4th – 15th Oct 2010Affiliate member in Asia Pacific Occupational Safety andHealth Organization (APOSHO)ASEAN Service Employees Trade Union Council(ASETUC)ILO: Center for Information on OSH (CIS) 17
ASEAN-OSHNETCompetency enables the local and regional industry tohave a pool of highly skilled workforce to support strongperformance in the global economy because the employersand individuals will be at the center of training.As a Member Country of ASEAN OSH Network (ASEANOSHNET), Malaysia has reaped some observable benefitsfrom the ASEAN OSHNET activities especially during itstenure as the ASEAN OSHNET Secretariat (2004-2008)with the office located in NIOSH.Since then NIOSH has received several participation inour training programmes from the ASEAN countries. 18
One of the biggest achievement of internationalizingcompetence of OSH in Malaysia is by DOSH who hasmanaged to secure training grants from the MalaysianTechnical Cooperation Program (MTCP) and had organizedthe 3 weeks Safety and Health Officer Program forDeveloping Countries (ISHO) in 2009 at NIOSH.The second batch for this programme was also successfullyheld in NIOSH early this year followed by Trainers Programfor Developing Countries (ITOSH) organized in October2010.These efforts also act as a platform for the ministry, inparticular DOSH to promote Malaysian expertise to thosecountries that have not established OSH managementsystem. 20
NIOSH Malaysia is an affiliate member in the Asia PacificOccupational Safety and Health Organization (APOSHO).APOSHO is an international body composed of non-profitprofessional organizations devoted to the prevention ofoccupational accidents and diseases. Although fullmembership is given to non-governmental organizationsin the Asia-Pacific region, any occupational safety andhealth organizations, even in the regions other than theAsia-Pacific, can join the APOSHO as associate or affiliatemembers.NIOSH has continuously presenting papers in APOSHO’sAnnual Conference which is held by turns on voluntarybasis. 22
The ASEAN Services Employees Trade Union Council(ASETUC) founded on 27 March 2007 in Kuala Lumpur isa network of trade unions in the ASEAN region toformulate and implement a consolidated trade unionresponse to the fast moving economic and socialdevelopment in ASEAN. It was created by the joint effortsof the three Global Union Federations (GUFs) namelyUNI Global Asia Pacific Regional Office(UNI Apro),Building and Wood Workers International Asia Pacific(BWI AP) and Public Services International Asia Pacific(PSI AP).NIOSH has facilitated ASETUC by providing the trainersfor their activities. 24
The International Occupational Safety and HealthInformation Centre (CIS) is the knowledge managementarm of the Programme on Safety and Health at Work andthe Environment (SafeWork). Its goal is to ensure thatworkers and everyone concerned with their protectionhave access to the facts they need to prevent occupationalinjuries and diseases.The original 11-member network of National Centres hasgrown to cover 100 countries all over the world. NIOSHrepresenting Malaysia is one of the many ILO memberStates – National and Collaborating Centres.To date, CIS is disseminating the information on coursesoffered by the International Training Centre of the ILO.For more info, please visit www.niosh.com.my/cis.html 26
As the OSH training and research arm of the Ministry, NIOSH has theadvantage to further explore all possibilities pertaining to sharing andexchange of OSH resources, expertise and information betweenregional and international countries.Through DOSH, NIOSH was able to provide training under theMTCP grants and ASEAN OSHNET activities.As a company, NIOSH is also able to foster good relationship withour counterpart agency all over the world and benchmark specialprojects such as Safe Community from Hong Kong and managingsmall and medium industries from Cambodia.These networking and partnership has opened the way to futuregrowth and expansion of NIOSH services at both regional andinternational level. 27