Our servicesTelephone supportProvided by trained parent partnership advisers.Face to face supportProvided by trained parent partnership advisersand volunteers.Area liaison officerTogether with our parent partnership advisers,the area liaison officer also offers information andadvice to schools and services, supporting themto work positively with parents.Community supportVarious workshops are provided at local venuesacross the county, offering a variety of trainingand surgery sessions, as well as information days.These are sometimes held, together withother organisations.Contact usTo find out more, please contact:Helpline: 01737 737300Admin: 01737 737301Fax: 01737 737308Email: firstname.lastname@example.orgWebsite: www.surreyparentpartnership.orgSurrey Parent PartnershipConsort House5-7 QueenswayRedhillRH1 1YBFreeindependent,confidential,impartial adviceand supportSupport for parents ofchildren with specialeducational needsSurrey Parent Partnership is part of the NationalParent Partnership Network (NPPN) which ishosted by the Council for Disabled Children.
Who are we?Surrey Parent Partnership providessupport and advice to parents/carers of children and young peoplewith disabilities and/or specialeducational needs (SEN) aged 0-19and up to 25 if disabled.The support and advice we provide is impartial,confidential and free. Our experienced team willlisten to your concerns and discuss any issues inconfidence.Our service is statutory and is available to allSurrey parents.‘Parents’includes all those adultswith parental responsibility.We aim to build partnerships between parents,the local authority and schools by empoweringthose parents and families of children with SENand/or disabilities to take an active and informedrole in their child’s education and development.How can we help?We can offer information on:• your rights and responsibilities• who to talk to in school about your concerns• how your child is assessed and helped inschool• what happens during a statutory assessment• what you can do if you are not happy with adecision made about your child’s SEN• Surrey policies and processes• national policies and legislation• other services.Calls are varied and can range from parents whohave concerns about their child’s progress inschool, through to parents with children whohave complex needs and difficulties.Surrey Parent Partnership ensures that parents’views are heard and understood, and that theseviews inform local policy and practice.We providesupport by:• listening to your concerns• exploring options• talking through and preparing paperworkand completing forms• joining you at meetings or helping youprepare for them• ensuring your views are heard• looking at ways of overcoming differenceswhere there is disagreement.“Parents hold key information and havea critical role to play in their children’seducation. They have unique strengths,knowledge and experience to contributeto the shared view of a child’s needs andthe best ways of supporting them. It istherefore essential that all professionals(schools, LEAs and other agencies)actively seek to work with parents andvalue the contributions they make.”
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