Public libraries, (why) are they key agents of promoting information society in Poland (Jacek Królikowski)
Public Libraries– (why) arethey key agentsof promotinginformationsociety inPoland?Jacek KrólikowskiInformation SocietyDevelopment Foundation
Basic information about Library Development ProgramThe Polish-American Freedom Foundation has partnered with the Bill & Melinda Gates Foundationto help Poland’s public libraries provide access to computers, the Internet, and training. The LibraryDevelopment Program in Poland is implemented by the Information Society Development Foundation.
OUR VISION Within 5 years public libraries participating in the Program will have gained power to support the development of individual citizens and entire communities.
OUR INTERVENTION MODEL TECHNOLOGICAL TRAINING SUPPORT SYSTEM CAPACITY BUILDING ADVOCACY OF THE LIBRARY SYSTEM AND COMMUNICATION
BASIC INFORMATION» Implementation period: 2009- 2013» Budget: USD 32 mln» Target group: 3350 libraries from rural areas (app. 50% of all libraries on rural areas) from 1120 municipalities (out of 2300)» Training: app. 3000 librarians will participate in training courses (on average 20 training days per librarian)» Technological support: app. 2000 computers and other equipments will be delivered to libraries + free help desk
BASIC INFORMATION » Play Library Development Program: http://www.biblioteki.org/pl/wiadomosci/czytaj/757
KEY FEATURES OF INTERNET NON-USERS» 73% of them is 45+» More than 60% has elementary Internet users in Poland: or vocational education cities (56%), rural areas (38%)» They present low level of involvement in social activities / RURAL AREAS IN POLAND: low social capital 39% of population live on rural areas» Less frequent than users (15,5 mln) participation in cultural activities Active on the labor market is 62% of men an only 44% of women living on» Compare to users higher rate of rural areas unemployed Key sources of families income are pensions and employment in public» More than 60% of them live in institutions Only 7% of population living on rural villages and small cities areas has higher education, compare to» The most important reason for 23% in the cities 78% of public libraries is on rural not having access to Internet: areas, 40% of them have no access to lack of need and lack of skills Internet
Priority rolesfor librariesand theirsocial impactwithin theDigital Agendafor Europe
MOST RELEVANT ACTION AREAS FROM DAfELack of digital literacy and skills„Europe is suffering from a growing professional ICTskills shortage and a digital literacy deficit. Thesefailings are excluding many citizens from the digitalsociety and economy and are holding back the largemultiplier effect of ICT take-up to productivity growth.This requires a coordinated reaction, with MemberStates and other stakeholders at its centre.”Missed opportunities in addressing societalchallenges„By harnessing the full potential of ICT, Europe couldmuch better address some of its most acute societalchallenges: climate change and other pressures on ourenvironment, an ageing population and rising healthcosts, developing more efficient public services andintegrating people with disabilities, digitizing Europescultural heritage and making it available to this andfuture generations (…).”
KEY ROLES OF THE LIBRARY AS AGENT OF PROMOTINGINFORMATION SOCIETY: BETWEEN PHYSICAL PLACE ANDVIRTUAL SPACE LIBRARY
LIBRARY: (THIRD) PLACE WE TRUST – CULTURAL FORMATION» ICT is a tool - cultural background is required to use this tool in right way Research by Ofer Malamud» Library have to be place for (university of Chicago), Cristian social integration, providing Pop-Eleches (Columbia access to culture and knowledge University) on results of „cheap (including online access) laptop” for students program In» To play this role library has to Romania (decrease of school work in partnership with other achievements among students local institutions (schools, from families with low cultural cultural centers, museums, NGOs capital using computers) etc.) Research by Jacob L. Victor and Helen F. Ladd (Duke» More (e)book reading = better University) on students from questions we ask via Google South Carolina: ICT without reading books is not beneficial. Look at: It’s a book http://www.youtube.com/watch?v=x4BK_2VULCU
LIBRARY: (THIRD) PLACE WE TRUST – CULTURAL FORMATIONStatistical citizen of Poland, 30-39years old - reads 5 books a year. According to Polish publishers in next 5 years 50% of their income will come from e-books. “The question is therefore not whether e-books will exist in the future but what form they will take and whether they will be widely adopted. Is there a tipping point for eBooks and if so what are the implications for public libraries?”
LIBRARY: (THIRD) PLACE WE TRUST – CULTURAL FORMATION Library Development Program activities:» 10 days workshop for app. 3000 librarians on partnerships, planning of cultural activities, improving access to knowledge from different resources, making library a space for social integration etc.» E-learning version of above mentioned workshop» Educational computer game “Create your own Europe” (Polish presidency in EU in 2011).» With Association of Polish Architects: manuals and on the spot consulting on participatory library space design.
LIBRARY: BASIC ICT EDUCATION – DIGITAL KICK OFF» Place we trust is a good “Schools are important and place for education we need to ‘outreach’ to them, but it is surprising how little» Library as local center for effort is made to link up with basic ICT education – schools as this can provide an people need “digital kick experience for students which off” to start can make them lifelong» Traditional education and e- customers of libraries. At the learning same time, schools seem reluctant to work with us, so it is» Cooperation with other local a two-way problem.” “digital partners” “Librarians need to be facilitators and conduits – and to learn not to try and do everything themselves.”
LIBRARY: BASIC ICT EDUCATION – DIGITAL KICK OFF Library Development Program activities:» ICT training for app. 2000 librarians» As a part of broad coalition of NGOs and business: advocacy on national level for National Digital Literacy Program
LIBRARY: FREE ACCESS TO ICT – ALWAYS UPGRADED» Probably for the next 5-10 years really fast, free and safe Internet available in a library will be attractive» Focus on access to more sophisticated and always upgraded software» Library as local “technology center” – carefully planned ICT investments supported by local authorities Broadband penetration rate in Poland is 13,5% (2010)
LIBRARY: FREE ACCESS TO ICT – ALWAYS UPGRADED Library Development Program activities:» Computers and other equipment delivery to app. 2000 libraries» According to agreement with Polish Telecom (TP SA) free Internet available for all public libraries “Our thinking needs to change so that our physical and local presence does not continue to be a barrier to our global and virtual role. The future is all about open source library systems and online access and delivery.”
LIBRARY: DIGITAL GUIDE – FRIENDLY INTERFACE TO KNOWLEDGE» The most difficult role for library – is it possible to be a digital guide when ICT is overwhelming and changing rapidly?» Can library find local partners for this type of services?» Library as local “technology center”: Introduction to e-services and more specific applications and software Actual information on recently available ICT solutions» Guidance in access to knowledge: How to ask questions? Where to look for answers? “If information is free, then How to validate knowledge? librarians need to demonstrate How to present findings? their value-add. “
LIBRARY: DIGITAL GUIDE – FRIENDLY INTERFACE TO KNOWLEDGE Library Development Program activities:» Free help desk for libraries one year after equipment delivery covering broad range of technological issues» Actual information of ICT tools available on www.biblioteki.org» Plan for extended support in the area of ICT based on Techsoup experience from www.techsoupforlibraries.org
LIBRARY: PLACE FOR DIGITAL USERS – “WE WANT MORE”» Research shows that people using ICT are inclined to initiate social relations / build social capital and seek for more knowledge / culture» People with proper cultural background / capital and ICT skills become “digital users” – they need more (e)books and more technologies» Library have to be ready to respond to these needs – it requires constant reflection on library vision and improvement of strategies for action» Librarians have to try envisage services “digital users” will need in the future
LIBRARY: PLACE FOR DIGITAL USERS – “WE WANT MORE” Library Development Program activities:» Specialized 3 days workshops on 8 types of library services based on ICT for app. 2000 librarians» Recommendations for regional libraries’ “strategies for the future”» Stimulation of the librarian community reflection on future services
KEY TECHNOLOGIES THAT WILL SUPPORT THE PUBLIC LIBRARYMISSION» Really fast, free and safe Internet – I hope to remove this after 2020 » Tools for e-learning and peer-education for librarians – e.g. www.techsoupforlibraries.org type» Web application and other tools for community basic ICT education» Online catalogues and other services» Mobile access to library services
FUTURE SKILLS REQUIRED FOR THOSE WORKING IN PUBLICLIBRARIES» Social skills – to make library a “meeting place”» Advanced ICT skills / Info- broker skills» Basic teaching skills» Visionary skills – looking for symptoms of the future now» Strategic planning (including ICT planning) and strategic management / project management skills» Skills related to set-up of “We still live in a hierarchical the partnerships command and control culture when the world is demanding» Fundraising and advocacy collaboration and networked skills interaction.”
FUTURE SKILLS REQUIRED FOR THOSE WORKING IN PUBLICLIBRARIES - LIBRARY DEVELOPMENT PROGRAM, TRAININGSYSTEM Specialist coursesICT courses - 8 new library functions C de on Long-term library s In im ve ult work plan te llib ple opi anc r e- net ra m ng y le p e o pl ry w nt an n ar or an o in d Summing-up ni ta s rk g ng l provincial + conference Implementation of the plan Grant Good practices NGO support programs for Local coalitions Program for libraries libraries
Opportunitiesfor and threatsto the futureof Europe’spublic libraries
OPPORTUNITIES» Trust and respect for libraries» Public access, free of charge services» On rural areas quite often library is the only public meeting place – important for building of the social capital» Specialization in “knowledge management”- important in knowledge society» Significant contribution to development of the cultural capital of the local communities» People will probably need guidance in ICT, chaotic world
THREATS» Is it possible to be “ICT advanced” if technology is changing rapidly and current competencies of librarians are very basic?» Is it possible to develop proper vision and prepare effective response to the future needs?» Need for constant upgrade of technologies = lack of local funding for ICT in libraries» Are librarians really ready to admit, that books lending cannot survive as key function of the future library?
PRIORITIES FOR ACTION OVER THE NEXT FIVE YEARS» Initiate European debate on future of the libraries - Achieve common vision and EU standard of library and librarians qualifications taking in to consideration specifics of the libraries on rural areas» EU capacity building program for libraries to achieve above mention vision / standards (professional training, new models of management – libraries as learning organization, strengthening of the ICT competencies)» Reform of university studies for librarians – more practical competencies following the vision / standards» Strengthening of professional development system for librarians in member states
PRIORITIES FOR ACTION OVER THE NEXT FIVE YEARS» Development of the European level tools supporting libraries in absorption of the current ICT solutions and promoting tools for basic ICT education of library users (2.0 tools)» Initiate EU level social campaign to promote new roles / functions / services libraries provide – stimulate new needs of the digital users» Initiate European Digital Education Program with libraries as one of the key implementing institutions» Create European library services – content (Europeana), portal with learning resources, library management models, EU resources for public libraries???