SlideShare a Scribd company logo
1 of 33
THE INTIMACY OF MOBILE
      RICK BAKAS
      VP OF MARKETING - PRESSPAY




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
FIRST MOMENT
                               OF TRUTH


                             AWARENESS


                              CONSIDERATION




                               ACTION!

                               VALUE
                              REALIZED


                              LOYALTY

                               BRAND
                            EVANGELIZED


  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
MOBILE COMMERCE IS
        SUPPOSED TO BE
        BLOWING UP, RIGHT?




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
MERCHANTS*


    19 MILLION TOTAL MERCHANTS IN THE U.S.
    9 MILLION               MERCHANTS ACCEPTING CREDIT/DEBIT

    900,000                 MERCHANTS WITH eCOMMERCE

    75,000                  MERCHANTS WITH mCOMMERCE




   * approximate numbers



  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
ATTENTION IS THE NEW CURRENCY




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
Thursday, February 28, 13
MORE CONTENT IS CREATED ONLINE EVERY 48
           HOURS THAN THE DAWN OF MAN TO 2003.
                                     -Eric Schmidt, Former Google CEO




Thursday, February 28, 13
Thursday, February 28, 13
MY
                            Message




Thursday, February 28, 13
http://statspotting.com/2012/09/big-data-stats-90-of-the-worlds-data-created-in-the-last-two-years/

Thursday, February 28, 13
90% OF THE WORLD’S DATA WAS CREATED IN
                       THE PAST 2 YEARS.
                                                                                                                                  -IBM




                            http://statspotting.com/2012/09/big-data-stats-90-of-the-worlds-data-created-in-the-last-two-years/

Thursday, February 28, 13
@RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
@RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
@RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
Thursday, February 28, 13
ROA = TURN ATTENTION INTO INTENTION




Thursday, February 28, 13
INTIMACY OF MOBILE

                            1998




                  First Impressions
                   of the internet




Thursday, February 28, 13
INTIMACY OF MOBILE

                            1998              2008




                  First Impressions       Trust Building:
                   of the internet    Rise of the social web




Thursday, February 28, 13
INTIMACY OF MOBILE

                            1998              2008               2015




                  First Impressions       Trust Building:      Intamacy:
                   of the internet    Rise of the social web




Thursday, February 28, 13
5 TIPS FOR MOBILE CONTENT MARKETING

    1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
5 TIPS FOR MOBILE CONTENT MARKETING

    1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT

    2. CLOSE THE GAP




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
5 TIPS FOR MOBILE CONTENT MARKETING

    1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT

    2. CLOSE THE GAP

    3. IMMEDIACY + INTIMACY




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
5 TIPS FOR MOBILE CONTENT MARKETING

    1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT

    2. CLOSE THE GAP

    3. IMMEDIACY + INTIMACY

    4. MOBILE FIRST, DESKTOP SECOND




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
5 TIPS FOR MOBILE CONTENT MARKETING

    1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT

    2. CLOSE THE GAP

    3. IMMEDIACY + INTIMACY

    4. MOBILE FIRST, DESKTOP SECOND

    5. EXPONENTIAL TRAFFIC




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
WE INTERRUPT THIS PROGRAM FOR @ERICANORRIS11




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
4



                            ROA
  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
emails       niche product
                                 apps




   pinterest




          blogs




      SEO

                            SMS Text



             twitter


                        facebook

                                        QR codes on
                                         products



Thursday, February 28, 13
Thursday, February 28, 13
99%
                      30%


                                             LOST SALES/
                                          ABANDONED CART

                      15%


                                                              SECURE




                        0%
                                       2011
                             Successful eComm Purchase rate
                             Successful mComm Purchase rate




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
INCREASE CONVERSION BY REDUCING EFFORT




                                      SECURE CHECKOUT




                            5:32   :10


  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
CONTENT MARKETING JUST GOT A LOT SEXIER WITH CINSAY




                                 ECR ET
                            TOP S
                                             SECURE CHECKOUT




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
CONTENT MARKETING JUST GOT A LOT SEXIER WITH CINSAY




                                             SECURE CHECKOUT




  @RICKBAKAS | #FOUNDconf

Thursday, February 28, 13
THANK YOU




Thursday, February 28, 13

More Related Content

Viewers also liked

NUtritional Supplement Use Among School Level Athlthes In Sri Lanka
NUtritional Supplement Use Among School Level Athlthes In Sri LankaNUtritional Supplement Use Among School Level Athlthes In Sri Lanka
NUtritional Supplement Use Among School Level Athlthes In Sri LankaBio-Inquirer
 
Soal tengah semester
Soal tengah semesterSoal tengah semester
Soal tengah semesterWiji Trangkil
 
Alfresco Day Roma 2015 - Case Study: Capodarco
Alfresco Day Roma 2015 - Case Study: CapodarcoAlfresco Day Roma 2015 - Case Study: Capodarco
Alfresco Day Roma 2015 - Case Study: CapodarcoAlfresco Software
 
Levosimendan vs dobutamine for patients with acute decompensated
Levosimendan vs dobutamine for patients with acute decompensatedLevosimendan vs dobutamine for patients with acute decompensated
Levosimendan vs dobutamine for patients with acute decompensatedDr Bhageerath Atthe
 
Приложение 5
Приложение 5Приложение 5
Приложение 5PATP1RU
 
55 Customer Development Survey Questions!
55 Customer Development Survey Questions!55 Customer Development Survey Questions!
55 Customer Development Survey Questions!Wilson Pang
 
Leadership style of Steve jobs
Leadership style of  Steve jobs Leadership style of  Steve jobs
Leadership style of Steve jobs shrikant das
 
Day2 4 sm-gn march 2016-中文版 拷貝
Day2 4 sm-gn march 2016-中文版 拷貝 Day2 4 sm-gn march 2016-中文版 拷貝
Day2 4 sm-gn march 2016-中文版 拷貝 Sean Murphy
 
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?Smart Data Webinar: Artificial General Intelligence - When Can I Get It?
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?DATAVERSITY
 

Viewers also liked (11)

NUtritional Supplement Use Among School Level Athlthes In Sri Lanka
NUtritional Supplement Use Among School Level Athlthes In Sri LankaNUtritional Supplement Use Among School Level Athlthes In Sri Lanka
NUtritional Supplement Use Among School Level Athlthes In Sri Lanka
 
Soal tengah semester
Soal tengah semesterSoal tengah semester
Soal tengah semester
 
Alfresco Day Roma 2015 - Case Study: Capodarco
Alfresco Day Roma 2015 - Case Study: CapodarcoAlfresco Day Roma 2015 - Case Study: Capodarco
Alfresco Day Roma 2015 - Case Study: Capodarco
 
Levosimendan vs dobutamine for patients with acute decompensated
Levosimendan vs dobutamine for patients with acute decompensatedLevosimendan vs dobutamine for patients with acute decompensated
Levosimendan vs dobutamine for patients with acute decompensated
 
Приложение 5
Приложение 5Приложение 5
Приложение 5
 
Definicion de smartphone
Definicion de smartphoneDefinicion de smartphone
Definicion de smartphone
 
Delivering location-based services using GIS, WAP, and the Web: two applications
Delivering location-based services using GIS, WAP, and the Web: two applicationsDelivering location-based services using GIS, WAP, and the Web: two applications
Delivering location-based services using GIS, WAP, and the Web: two applications
 
55 Customer Development Survey Questions!
55 Customer Development Survey Questions!55 Customer Development Survey Questions!
55 Customer Development Survey Questions!
 
Leadership style of Steve jobs
Leadership style of  Steve jobs Leadership style of  Steve jobs
Leadership style of Steve jobs
 
Day2 4 sm-gn march 2016-中文版 拷貝
Day2 4 sm-gn march 2016-中文版 拷貝 Day2 4 sm-gn march 2016-中文版 拷貝
Day2 4 sm-gn march 2016-中文版 拷貝
 
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?Smart Data Webinar: Artificial General Intelligence - When Can I Get It?
Smart Data Webinar: Artificial General Intelligence - When Can I Get It?
 

The Intimacy of Mobile by Rick Bakas

  • 1. THE INTIMACY OF MOBILE RICK BAKAS VP OF MARKETING - PRESSPAY @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 2. FIRST MOMENT OF TRUTH AWARENESS CONSIDERATION ACTION! VALUE REALIZED LOYALTY BRAND EVANGELIZED @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 3. MOBILE COMMERCE IS SUPPOSED TO BE BLOWING UP, RIGHT? @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 4. MERCHANTS* 19 MILLION TOTAL MERCHANTS IN THE U.S. 9 MILLION MERCHANTS ACCEPTING CREDIT/DEBIT 900,000 MERCHANTS WITH eCOMMERCE 75,000 MERCHANTS WITH mCOMMERCE * approximate numbers @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 5. ATTENTION IS THE NEW CURRENCY @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 7. MORE CONTENT IS CREATED ONLINE EVERY 48 HOURS THAN THE DAWN OF MAN TO 2003. -Eric Schmidt, Former Google CEO Thursday, February 28, 13
  • 9. MY Message Thursday, February 28, 13
  • 11. 90% OF THE WORLD’S DATA WAS CREATED IN THE PAST 2 YEARS. -IBM http://statspotting.com/2012/09/big-data-stats-90-of-the-worlds-data-created-in-the-last-two-years/ Thursday, February 28, 13
  • 16. ROA = TURN ATTENTION INTO INTENTION Thursday, February 28, 13
  • 17. INTIMACY OF MOBILE 1998 First Impressions of the internet Thursday, February 28, 13
  • 18. INTIMACY OF MOBILE 1998 2008 First Impressions Trust Building: of the internet Rise of the social web Thursday, February 28, 13
  • 19. INTIMACY OF MOBILE 1998 2008 2015 First Impressions Trust Building: Intamacy: of the internet Rise of the social web Thursday, February 28, 13
  • 20. 5 TIPS FOR MOBILE CONTENT MARKETING 1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 21. 5 TIPS FOR MOBILE CONTENT MARKETING 1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT 2. CLOSE THE GAP @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 22. 5 TIPS FOR MOBILE CONTENT MARKETING 1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT 2. CLOSE THE GAP 3. IMMEDIACY + INTIMACY @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 23. 5 TIPS FOR MOBILE CONTENT MARKETING 1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT 2. CLOSE THE GAP 3. IMMEDIACY + INTIMACY 4. MOBILE FIRST, DESKTOP SECOND @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 24. 5 TIPS FOR MOBILE CONTENT MARKETING 1. MAKE PEOPLE DO A LITTLE, BUT GET A LOT 2. CLOSE THE GAP 3. IMMEDIACY + INTIMACY 4. MOBILE FIRST, DESKTOP SECOND 5. EXPONENTIAL TRAFFIC @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 25. WE INTERRUPT THIS PROGRAM FOR @ERICANORRIS11 @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 26. 4 ROA @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 27. emails niche product apps pinterest blogs SEO SMS Text twitter facebook QR codes on products Thursday, February 28, 13
  • 29. 99% 30% LOST SALES/ ABANDONED CART 15% SECURE 0% 2011 Successful eComm Purchase rate Successful mComm Purchase rate @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 30. INCREASE CONVERSION BY REDUCING EFFORT SECURE CHECKOUT 5:32 :10 @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 31. CONTENT MARKETING JUST GOT A LOT SEXIER WITH CINSAY ECR ET TOP S SECURE CHECKOUT @RICKBAKAS | #FOUNDconf Thursday, February 28, 13
  • 32. CONTENT MARKETING JUST GOT A LOT SEXIER WITH CINSAY SECURE CHECKOUT @RICKBAKAS | #FOUNDconf Thursday, February 28, 13