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Stephen Carr, Head of Property & Facilities at Liverpool Victoria - Measuring the effectiveness and occupancy of the workplace
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Stephen Carr, Head of Property & Facilities at Liverpool Victoria - Measuring the effectiveness and occupancy of the workplace

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Stephen Carr, Head of Property & Facilities at Liverpool Victoria spoke at FM & Property Event April 2013

Stephen Carr, Head of Property & Facilities at Liverpool Victoria spoke at FM & Property Event April 2013

Published in: Economy & Finance, Business
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Transcript

  • 1. Steve CarrHead of Property & FM, LV=
  • 2. Thank you for your time
  • 3. LV=Insurance Life Cover Savings & Investments Retirement PlanningWith over 5,500 employees working in 17offices across the UK, we are the UKslargest friendly society and a leadingfinancial mutual, with more than fivemillion members and customers.• 2006• 1750 employees• 70% staff turnover• Losing 10k policies per month(£20.1m)• 2012• 5,500 employees• 11% staff turnover• Top 5 UK Motor Insurer£126.2m
  • 4. Influencing factorsAgile working3rd space15.8millionmillennialsApps
  • 5. What to considerExternal InternalGenerational expectations Cost performanceAdapting to new technology Performance improvementCritical supplier capability Growtha strong business caseTalent attraction & retention Staff attritionBrand enhancement Staff feedback - pride in workplaceVisitors and client relationships Align with vision & values
  • 6. A starting point
  • 7. Traditional design office70 settings£143,000 peremployee7500 sq ft10 year lease
  • 8. Conservative design office7500 sq ft10 year lease84 settings£119,000 peremployee
  • 9. Progressive design office7500 sq ft10 year lease97 settings£103,000 peremployee
  • 10. Adventurous design office7500 sq ft10 year lease118 settings£62,000 peremployee27% reduction
  • 11. Focus on the services to staff

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