Margarete Donovang-Kuhlisch - Smart City Process Support and Applications as a Service – from the Future Internet

Smart City Process Support and Applications as a Service – from the Future Internet Margarete Donovang-Kuhlisch , European Government Industry Technical Leader, PS CTO Team, [email_address]

Agenda
Smart Future Internet
A Vision
A few Challenges
A Definition for a Smarter Planet
Ecosystem of a Smart City
The Landscape
The Need for new Process and Information Bundles
Integrate the Front and Back Office: Points of Single Contact
A sample Service: Move of Residence
Between Lab and Daily Life: Bioenergy Harvester
Smart City Cloud Platform
Networked Infrastructure
Core Management Services
CIP ICT-PSP: EPIC - Experimentation and Evaluation
December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet

December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Dr. Joao Schwarz da Silva, DG InfSo: Future Internet – Europe in Action

Globalization and new Threats require smart City Networks.
Intelligent transportation systems
Intelligent utility networks
Advanced water management
Industrial process management (refinery, chemical plant…)
Intelligent Oil Field
… .more
December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Today’s Problems will only be overcome by fine-grained multi-tier containment Recovery from car accidents including major pile up Prevent and recover from water contamination Robust manufacturing processes Prevention of blackout or brownout Prevention of disruption of oil/gas exploration & production

December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet A SMARTER PLANET Innovation Vision at a Glance Instrumented Interconnected Intelligent People Companies, Institutions, Industries Man-made Systems e.g. Cities Nature’s Systems e.g. Water Because it can. Because it must. Because we want it. Governments, Municipalities,

Agenda
A Vision
A few Challenges
The Landscape

Smart City Services‘ and Capabilities‘ Landscape December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Governments and cities turn smart by becoming network-enabled, effect-oriented and context- and history-aware.

Officials, Civil Servants, Citizens, Enterprises and Visitors: Life Event Support; Service-Focused Operation December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Buyer/Supplier e - Notice e - Sourcing Archiving e - Tender e - Order e - Invoice Contract End B2B, B2C Catalogue Identity , Signature , Attestation Infrastructure Support Support Tax and Fees e - Award e - Contract e - Payment Citizen / Person Childhood Birth Mobility Education Profession Family Retirement Death Health Insurance Schools and Universities Care Support Support Tax and Fees Re - Creation Citizen / Person Childhood Birth Mobility Education Profession Family Retirement Death Health Insurance Schools and Universities Care Support Support Tax and Fees Re - Creation Business Foundation Location Search Mobility Operation ( Premises ) Extension ( Premises ) Sanitization Relocation Abandonment Trade, Facilities , Environment , Resources HR Research and Development Qualification Support Support Tax and Fees Identify Context & Semantics, Bundle Information and Transactions! Topic for Smart Cities, LivingLabs and FI Research

Point of Single Contact December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Citizen/ Business Point of Single Contact Public Agencies NGOs
Service Provider Entrepeneur
Death Certificate
Tax Refund
Retirement Benefits
“ Single Contact”
Multi-Channel. Multi-Modal
Electronic Means
e2e Case Management
Cross- Organisation
Cross-Level
Cross-Country
The points of single contact inform, counsel and help the citizen or enterprise with all necessary procedures and formalities concerning public services. The PSC is the sole expert to assist the applicant – he needs to be a knowledge worker – as smart case management is about semantics and semantic context.

The PSC as an intelligent, interactive Portal to support Intent December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet In a case study, an ontology and formal lexical grammar for the support of “move of residence of a family” was developed and implemented.

Smart Future Internet of Things: www.voltreepower.com
Bioenergy Harvester
Voltree Power’s patented bioenergy harvester converts living plant metabolic energy to useable electricity, providing a unique battery replacement alternative. When coupled with the FI, IBM software and low-power transceiver hardware, this technology makes practical the deployment of large-scale, long-term sensor networks in a variety of previously inaccessible environments, such as under triple-canopy or in hostile terrain. Voltree Power’s bioenergy harvester can be used with temperature and humidity sensors as shown below, or with a wide variety of other sensors.
December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Voltree Power completes first Installation of the Javelin Rapid Deploy System for US Forest Service, finalizes Design, begins Production of modified Systems for Evaluation this Fire Season CANTON, Mass., March 30, 2010v

Agenda
A Vision
A few Challenges
The Landscape

An Infrastructure Perspective for the Future Internet (Cloud) December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet HPC, Mainframes, Servers Storage Networking Physical Hardware Virtualization Virtual Storage Virtual Application Server Virtual Application Server Virtual Application Server Virtual Networks Virtual Servers Workloads Innovation Enablement Software Development Virtual Classroom Web 2.0 Data Intensive Processing Scalable Transaction Processing Request Driven Provisioning Monitoring SLA Capacity Planning Dynamic Scheduling

Services Quality – on all Levels of the Future Internet December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Many Opportunities exist for Accelerated Improvement in the IT Service System. A Network of Metrics determines overall Service Quality IT Delivery Learning Systems D. Solution Design C. Farm the Base: Request Service, Provision Availibility E. Customer Boundage: Establish a Service Experience Brand F. Client Value: Impact Client Business Key Metrics: Response Time, Cycle Time Key Metrics: Service Availability, Efficiency, Performance, # Defects Control Systems Key Metrics: Customer Satisfaction, Loyalty, Reference-Ability Key Metrics: market share, growth and profitability B. Preventing Repeated Incidents A. Enabling the Circle of Delivery Quality Service Consumers Service Negotiators Requests Solutions Front – Back Interplay Front Stage Delivery Back Stage Key Metrics: Cost Accuracy, Plan Risk, Asset Reuse

European Platform for Intelligent Cities – Smart City Pilot December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet w/ IBM Govt. Industry Framework

The Argument December 16th, 2010 Future Internet Assembly | Smart City Process Support and Applications as a Service - from the Future Internet Stimulus Investments and Experimentation for an agile Digital Society and Economy in the twenty-first Century must leverage the Elements of modern Infrastructure. Converging the digital, physical, natural and human Infrastructures will help to achieve smart Information Discovery and Decision Making in any smart City . An integrated Network and virtualized Computing Power Infrastructure is the essential Foundation of any such globally-integrated Ecosystem and will become the Future Internet for Smart Cities serving Citizens & Businesses.

Smart City Process Support and Applications as a Service – from the Future Internet Margarete Donovang-Kuhlisch , European Government Industry Technical Leader, PS CTO Team, [email_address]

Margarete Donovang-Kuhlisch - Smart City Process Support and Applications as a Service – from the Future Internet

by FIA2010 on Dec 31, 2010

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Margarete Donovang-Kuhlisch - Smart City Process Support and Applications as a Service – from the Future Internet — Presentation Transcript